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Summary of reviewsCapsula Hotel São Paulo - Paulista offers a modern and efficient accommodation experience, prominently praised for its exceptional central location near Av. Paulista. Guests appreciate the convenience for exploring downtown São Paulo with easy access to popular streets, restaurants, bars, cafes and key tourist attractions, all within walking distance. The hotel benefits from excellent connectivity via nearby subway stations and bus stops, making city travel straightforward. The cost-effectiveness of the hotel is frequently highlighted, considering its prime location and reasonable daily rates.
Although breakfast is not provided, guests can enjoy a 10% discount at a nearby bar that offers an extensive menu from breakfast to dinner. Despite the lack of an on-site breakfast area, the hotel's cleanliness and attractive design are commonly praised with spotless shared bathrooms and rooms contributing to a comfortable atmosphere.
Capsula Hotel offers a variety of capsule-style rooms that cater to budget-conscious travelers. The rooms are consistently celebrated for their cleanliness and comfort, featuring cozy beds, air conditioning and essential amenities. The hotel's recent renovations have equipped it with up-to-date facilities in a modern ambiance. Helpful and friendly staff add to the welcoming environment with many reviewers pointing out the exceptional service provided by the team.
The compact size of the rooms is a frequent topic of discussion with some guests finding the space too cramped, especially for those with much luggage. Practical issues like the absence of television, limited common areas and occasional maintenance problems are noted but do not significantly detract from the overall positive experience. The hotel compensates for the compact size with the use of electronic locks, soundproofing and elaborate design.
Cleanliness remains a standout feature with the hotel maintaining high standards through regular cleaning of all areas, ensuring that rooms, shared bathrooms and common spaces remain pristine. Minor cleanliness issues such as dirty towels and worn-out bedsheets were noted but were overshadowed by the generally positive feedback.
The friendly and professional staff significantly enhance the guest experience with receptionists noted for their attentiveness, multilingual abilities and helpfulness. Specific staff members like Fernando are commended for making guests feel particularly welcome.
The Wi-Fi service at the hotel presents a mixed bag; some guests find the connection excellent while others experience instability and signal issues, particularly in the rooms. Despite some noise issues with metal-framed bunk beds, the beds are widely recognized for their comfort and cleanliness, though some guests mention occasional discomfort due to mattress firmness or noise from the frames.
Overall, Capsula Hotel São Paulo - Paulista offers a clean organized and budget-friendly accommodation option in a prime location, making it an ideal choice for solo travelers and short stays. The combination of a great location, cleanliness and supportive staff make it a popular choice for those visiting São Paulo. Show more
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Categories
Small Hostel
Capsule hotels offer a unique, space-saving design. Located on Rua da Consolação, it is convenient and also has a unique and modern experience.
Dog Friendly Hostel
Cheap Hostel
Room Types
Double Room with Private BathroomThe double room features air conditioning and a wardrobe, as well as a private bathroom boasting a walk-in shower. The double room offers a tiled floor. The unit has 1 bed.
Standard Double Room with Shared BathroomThe double room provides air conditioning and a wardrobe, as well as a shared bathroom featuring a walk-in shower. The unit offers 1 bed.
Capsule Room (Small Single Room)The single room features air conditioning and a tiled floor, as well as a shared bathroom boasting a walk-in shower. The unit has 1 bed.
Triple Room with Private BathroomThe triple room offers air conditioning and a wardrobe, as well as a private bathroom boasting a walk-in shower. The triple room provides a tiled floor. The unit has 2 beds.
Deluxe StudioThe studio offers air conditioning and a minibar, as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Bed in 6-Bed Mixed Dormitory Room
Guest Reviews
8.3
Very Good
Location
Capsula Hotel São Paulo - Paulista is praised for its exceptional location with proximity to Av. Paulista being a standout feature. Guests appreciate the hotel’s central positioning, making it convenient for accessing downtown São Paulo, popular streets such as Augusta and a variety of restaurants, bars and cafes. The hotel is well connected to public transportation, situated near multiple subway stations and bus stops, which facilitates easy movement around the city. Reviewers frequently mention the convenience of being within walking distance of key points in the city, such as tourist attractions, shopping areas and essential services like pharmacies and bakeries. The location not only provides ease of access but also offers a sense of security and comfort. The cost-benefit ratio is highlighted positively with guests noting that the daily rates are reasonable for the prime location. Additionally, the staff’s helpfulness and the hostel’s cleanliness are commonly mentioned, enhancing the overall appeal of the accommodation.
Breakfast
Capsula Hotel Sao Paulo - Paulista offers a unique and stylish accommodation experience, but it is important to note that breakfast is not included in the stay. Many guests expressed disappointment over the absence of a breakfast option and some were confused about its availability based on prior advertisements. However, there is a silver lining: a nearby bar provides a 10% discount for hotel guests, offering a delicious array of options from breakfast to dinner.
The hotel itself is praised for its cleanliness and beautiful design, though the lack of an on-site breakfast area and even basic facilities for coffee are noted drawbacks. While the atmosphere and structure of the hotel are highly regarded, the addition of breakfast services would significantly enhance the overall guest experience.
Rooms
Capsula Hotel Sao Paulo - Paulista appears to be a modern and efficient option for budget-conscious travelers seeking a unique stay in the heart of São Paulo. The hotel offers an array of capsule-style rooms that are praised for their cleanliness and comfort, making it an ideal choice for short-term stays. Many guests report that the beds are notably cozy and the rooms, whether small or spacious, are well-maintained and come with essential amenities such as air conditioning.
One of the standout features repeatedly mentioned is the cleanliness with shared bathrooms and corridors kept in immaculate condition. The hotel has been recently renovated, ensuring a modern ambiance and up-to-date facilities. Guests also appreciate the friendly and attentive staff who contribute to a pleasant and welcoming atmosphere.
However, the compact size of the rooms is a frequent point of discussion with some travelers finding them too cramped, particularly those who might be claustrophobic or traveling with a lot of luggage. The lack of space for unpacking clothes, limited ventilation due to small windows and minimal furnishings such as hooks or mirrors are common drawbacks noted in the reviews.
Despite these size constraints, many find the hotel serves its purpose well—providing a comfortable and affordable place to rest. The use of electronic locks, solid soundproofing and capsule-style sleeping arrangements contribute to a secure and peaceful environment. Rooms facing the avenue may encounter traffic noise, but the overall quietness of the hotel is generally appreciated.
Some practical issues like the absence of a television in the rooms, limited common areas and occasional maintenance problems (e.g., broken air conditioning or leaky showers) were mentioned but did not significantly detract from the overall positive experience for most guests.
In conclusion, Capsula Hotel Sao Paulo - Paulista offers a clean organized and budget-friendly accommodation experience with comfortable beds and essential amenities, making it a suitable choice for solo travelers or anyone looking for a short, economical stay in a prime location near Av. Paulista.
Beds
The beds at 'Capsula Hotel Sao Paulo - Paulista' receive mixed reviews from guests. Many visitors laud the beds for their comfort and cleanliness, frequently commenting on how well-made and cozy they are. Despite the comfortable mattresses, some guests note issues with the bedding, including a strong smell and, on occasion, no blanket provided, just the bed to sleep on.
Guests appreciate both the double and single beds for their comfort, although there's a recurring concern about noise. The metal bunk beds, in particular, are described as noisy with some guests finding the metallic frames fragile and creaky. This affects the overall sleeping experience, especially in shared rooms where the squeaking can be quite disruptive.
While some beds are noted for their softness, others are criticized for being either too thin or too soft, leading to discomfort. The hotel seems to maintain a high standard of cleanliness for the beds, but the noise from the beds remains an issue. Generally, the comfort level of the mattresses and pillows is appreciated, although not universally.
In summary, 'Capsula Hotel Sao Paulo - Paulista' offers beds that are comfortably clean and well-prepared, but the noise from the metal frames and occasional issues with mattress firmness detract from the overall experience for some guests.
Cleanliness
Capsula Hotel Sao Paulo - Paulista stands out for its impressive cleanliness, consistently earning high praise from its guests. The shared bathrooms and rooms are frequently highlighted for being very clean and well-organized. Visitors noted that the bathrooms and common areas are cleaned regularly, maintaining a spotless and fresh environment throughout the day. The hotel's commitment to hygiene is evident with daily room cleaning and meticulous attention to detail ensuring a tidy and comfortable stay.
Many reviewers commended the hotel's shared spaces for being super clean with some describing the cleaning as impeccable. The cleanliness extends to the private suites and capsule rooms, which are new, modern and kept in pristine condition. Guests also appreciated the organized layout and the cozy, comfortable atmosphere that the spotless environment promotes.
However, there were occasional remarks about cleanliness issues, such as dirty towels, broken bathroom doors and worn-out bedsheets. These minor drawbacks did not overshadow the overwhelming positive feedback regarding the hotel's high standards of cleanliness.
Overall, Capsula Hotel Sao Paulo - Paulista impresses with its dedication to maintaining a clean organized and welcoming environment, ensuring guests have a pleasant and hygienic experience.
Staff
The feedback from guests at Capsula Hotel Sao Paulo - Paulista highlights the exceptional friendliness and professionalism of the staff. The team is consistently described as attentive, polite and incredibly helpful, always ready to address guests' needs promptly. The customer service is marked by a warm and welcoming attitude with specific mentions of staff members who went above and beyond in their duties.
Receptionists are frequently noted for their competence and amiability, speaking multiple languages and providing clear information to guests. The overall service is regarded as excellent, contributing significantly to the pleasant stay experience at the hotel. The hotel's environment is clean and comfortable, adding to the positive experience.
There are standout mentions of Fernando, who made guests feel particularly welcome and even offered personal insights about the city, reflecting the personalized and caring approach of the staff. The strong customer-centric approach and the courteous nature of the employees have left a lasting impression, making the hotel a popular choice for visitors looking for great service and good value for money.
The few constructive comments suggest room for minor improvements, like better sun-blocking solutions for the rooms. However, these do not overshadow the overwhelming appreciation guests have for the team’s dedication and hospitality.
Wi-Fi
Capsula Hotel Sao Paulo - Paulista presents a mixed experience when it comes to internet connectivity. Several guests highlighted that Wi-Fi worked very well and even described it as excellent. Some found the signal to be good and strong enough with Wi-Fi performing perfectly in certain areas. However, many guests faced challenges with the internet, noting that the Wi-Fi signal was unstable and fluctuated frequently. Several reviews indicated that the Wi-Fi did not reach the rooms effectively, while other guests mentioned that the internet connection was simply not available during their stay.
No, Capsula Hotel Sao Paulo - Paulista doesn't have any pool.
No, a spa isn't available at Capsula Hotel Sao Paulo - Paulista.
Yes, Capsula Hotel Sao Paulo - Paulista welcomes dogs.
No, parking facilities aren't available at Capsula Hotel Sao Paulo - Paulista.
No, Capsula Hotel Sao Paulo - Paulista doesn't have a gym.