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Summary of reviewsCharlie NYC Berrini in São Paulo receives generally favorable reviews for its prime location and amenities, although some areas require improvement. Praised for its excellent geographical positioning, the hotel provides easy access to Berrini Station, key business hubs, shopping centers, and a variety of dining and entertainment options. The surrounding vibrant neighborhood offers safety and convenience, with nearby cafes, restaurants, and essential services within walking distance.
The hotel's infrastructure impresses guests with spacious, comfortable apartments that are ideal for families or small groups. Modern facilities like a pool, gym, and self-service market enhance the stay, while efficient service and a streamlined check-in process add to the welcoming atmosphere. The building’s stylish design caters well to both business and leisure travelers, making it an appealing choice for visitors to São Paulo.
The staff at Charlie NYC Berrini are often noted for their helpfulness and attentiveness, particularly at the reception, ensuring a smooth check-in experience. Communication, especially via WhatsApp, is generally efficient, leaving many guests satisfied with the overall service. Parking facilities also stand out as a convenient feature, offering a secure underground garage.
However, the hotel faces challenges with maintenance and cleanliness, as reports of outdated amenities, plumbing issues, dusty floors, and moldy surfaces can overshadow an otherwise pleasant experience. Wi-Fi connectivity is a frequent concern, impacting guests' ability to perform online activities. Pool maintenance also receives criticism, alongside bedding shortcomings related to size and comfort.
While the location and spaciousness are appealing, attention to these identified issues could significantly improve guest satisfaction. Charlie NYC Berrini provides reasonable value for cost-effective stays, and with addressed maintenance and infrastructure updates, it holds the potential to enhance the guest experience further, making it a more comprehensive option for visits to São Paulo. Show more
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Categories
Apartment with Swimming Pool
Outdoor Pool
Apartment with Free Wi-Fi
Apartment with Parking
3-Star Apartment
Apartment with Outdoor Pool
Room Types
Duplex ApartmentThis air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. Meals can be prepared in the well-fitted kitchenette, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. This apartment features a coffee machine, a seating area, a flat-screen TV and a balcony. The unit offers 1 bed.
Duplex ApartmentThis spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. This apartment is air-conditioned and has a flat-screen TV, a coffee machine, a seating area and a dining area. The unit offers 2 beds.
Duplex ApartmentThis spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which comes with a stovetop, a refrigerator, kitchenware and a microwave. This apartment features air conditioning, a coffee machine, a flat-screen TV and a balcony. The unit offers 2 beds.
Duplex ApartmentThis spacious apartment comprises 1 living room, 3 separate bedrooms and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This apartment features air conditioning, a coffee machine, a flat-screen TV and a balcony. The unit offers 3 beds.
Duplex ApartmentThis air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower. Meals can be prepared in the kitchenette, which has a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a flat-screen TV, a coffee machine, a seating area, as well as a dining area. The unit has 1 bed.
Duplex ApartmentThis air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a flat-screen TV, a coffee machine, a seating area and a dining area. The unit offers 1 bed.
Guest Reviews
Location
Charlie NYC Berrini in São Paulo seems to be a remarkable choice for travelers seeking excellent geographical positioning and a welcoming atmosphere. Guests frequently praise the hotel's outstanding location, which offers easy access to key areas, including the Berrini Station, business hubs, shopping centers like JK Shopping Mall, and a variety of dining and entertainment options. The nearby subway and train stations provide convenient transport routes, while the surrounding neighborhood is noted for its safety and vibrancy, offering cafes, restaurants, and essential conveniences like markets and pharmacies within walking distance.
The hotel itself is well-equipped with modern facilities, including spacious and clean apartments, a pool, a gym, and self-service market, adding to the convenience of the stay. The beautiful building, often described as stylish and well-maintained, houses comfortable amenities such as air conditioning, blackout curtains, and a well-stocked kitchen which cater seamlessly to both business and leisure travelers. The efficient service and quick check-in process are frequently appreciated, ensuring guests have a smooth arrival experience.
With a combination of prime location, excellent infrastructure, and warm hospitality, Charlie NYC Berrini offers a stay that meets expectations and caters to various needs—from business travelers to those looking for a leisurely visit to São Paulo.
Rooms
Charlie NYC Berrini offers spacious, comfortable accommodations in a prime location with captivating views of the city. The apartments, notably the duplexes, are large, well-decorated, and ideal for families or small groups with plenty of space and multiple bathrooms. Guests appreciate the modern facilities, including a pool and parking, that enhance convenience during their stay.
However, despite these positives, various issues with maintenance and cleanliness persist, preventing the hotel from realizing its full potential. Reports of outdated amenities, malfunctioning air conditioning, and insufficient kitchen utensils are common. Furthermore, while some areas of the apartments are beautifully decorated and clean, others show signs of wear, requiring urgent renovation.
For those planning a short stay, these accommodations may suffice, offering a mix of comfort and convenience if one can overlook some of the shortcomings.
Beds
When it comes to the bedding at Charlie NYC Berrini, guest reviews present a mixed bag of opinions. On the positive side, several guests appreciated the comfort of the beds, emphasizing that they are very comfortable with spotless and well-organized bedding. The rooms themselves were noted for their soundproofing and beautiful surroundings, adding to an overall pleasant stay. Some reviews mentioned great beds and mattresses, with a special mention of the delightful option of having different types of pillows.
However, there are notable criticisms concerning the size and quality of the beds. A recurring theme among the reviews is that the double beds are too small for a couple, often described as neither king nor queen, but akin to a widow's bed. Some guests found the mattresses to be saggy, uneven, or excessively soft, sometimes leading to an uncomfortable night's sleep. In addition, issues such as a lack of elastic on bottom sheets and an absence of duvet covers were highlighted, contributing to a less than ideal sleeping experience.
The feedback reveals a clear opportunity for improvement in the size and quality of the mattresses to ensure a consistently comfortable stay for all guests.
Cleanliness
Charlie NYC Berrini seems to offer mixed reviews when it comes to the cleanliness of its accommodations. While some guests found the apartments clean and well-organized, appreciating the spacious and aesthetically pleasing environment, others have experienced notable drawbacks. Issues range from dusty floors and dirty bed linens to unpleasant odors, moldy ceilings, and grimy kitchen cabinets. Maintenance concerns are evident, with guests reporting plumbing issues, clogged drains, and broken fixtures, which at times overshadowed their stay.
The location and building structure received praise from some guests, along with positive comments about the swimming pool. However, many mentioned a lack of basic amenities like paper towels, dishcloths, and even working air conditioning in several units. Communication with the property's staff also seemed challenging for some, leading to dissatisfaction with service quality.
For travelers seeking cleanliness and well-maintained accommodations, it might be worth considering these mixed reviews before booking at Charlie NYC Berrini. Although some elements of the property like the location and spaciousness are appealing, the housekeeping and maintenance issues reported by several guests may detract from an otherwise pleasant stay.
Staff
The staff at Charlie NYC Berrini seem to bring a mix of experiences for guests, with several standout positives alongside some areas in need of improvement. On the bright side, guests frequently highlight the helpfulness and attentiveness of the reception staff, describing them as polite, welcoming, and efficient. Many appreciated the smooth check-in process and the swift handling of documents. Communication via WhatsApp is generally efficient, with some guests commending the quick response and assistance provided. Additionally, the cleanliness of the facilities and the comfortable ambiance are often noted alongside the courteous demeanor of several staff members.
However, there are consistent reports of a lack of thorough communication, particularly regarding initial room access and addressing issues within the apartments. Some guests faced delays or struggled to receive timely assistance for maintenance problems. Additionally, a few reviews mention instances of unwelcoming or apathetic attitudes from certain reception staff, as well as a lack of adequate information about the hotel's amenities.
Despite these challenges, many guests left feeling positive about the overall staff service, with descriptions of them being agile, calm, and willing. Ultimately, while there is room for greater consistency and communication, the dedication of certain team members and the comfortable environment seem to resonate well with many visitors.
Wi-Fi
Charlie NYC Berrini has a significant challenge with its Wi-Fi service, as numerous guests have reported issues. The internet often fails to work entirely throughout stays, impacting guests' ability to perform online activities. Some attempts to resolve the issue by connecting to a neighboring room's network result in a weak and unstable signal. Despite repeated complaints, guests frequently mention that the problem remains unresolved for the duration of their trips. Instances of initial configurations not being set up and continued technical difficulties reflect a pattern of unreliable internet service. While a few guests noted that the Wi-Fi was satisfactory, the overwhelming feedback indicates a need for substantial improvements in connectivity. This aspect could be crucial for travelers relying on internet access for work or communication.
Pool
Charlie NYC Berrini offers a mixed experience when it comes to its pool facilities. Many guests appreciate the large, lap-style pool that provides a great opportunity for swimming and frequent exercise. Situated in an excellent location with a well-equipped building that includes a gym and conveniences like a self-service market, the venue holds significant appeal for its overall offerings.
However, the hotel's pool maintenance has received criticism due to inconsistent cleaning, with reports of murky water and floating debris. Although the pool is described as nice by some, others have noted issues such as it being too cold and misleadingly labeled as heated.
Despite these drawbacks, the overall infrastructure, including a sauna and coworking area, is well-received. With an excellent cost-benefit ratio, Charlie NYC Berrini's amenities have the potential to provide a pleasant stay, provided improvements are made in pool maintenance and temperature regulation.
Parking
The parking situation at Charlie NYC Berrini stands out as a notable convenience for guests, adding to the appeal of its prime location. With a secure underground garage available, visitors can feel at ease knowing their vehicles are parked safely. The ample parking facilities are often highlighted positively, with many guests appreciating the complimentary parking service. Despite comments about the parking structure being tight for smaller cars and its location a short walk from the main building, the presence of a dedicated parking area is generally viewed as an asset. Guests often mention the parking as a key advantage, solidifying it as a complementary feature of the hotel's offerings.
3 Star
Charlie NYC Berrini presents a mixed experience for guests visiting São Paulo. The building's location is ideal, with easy access to the subway and proximity to markets, bars, and restaurants, making it a convenient choice for travelers exploring the city's vibrant offerings. The spacious apartments provide ample room for relaxation or socializing with friends, and the equipped kitchen, although often unused, adds to the appeal for those who prefer home-cooked meals.
However, the property shows signs of wear and tear that detract from the overall experience. Maintenance issues such as mold in the bathrooms, clogged sinks, and air conditioning held together with duct tape suggest a need for more attentive upkeep and preventive maintenance. The architecture and design of the triplex rooms leave much to be desired, and the check-in process has been noted as problematic for some guests.
For those seeking a cost-effective stay, Charlie NYC Berrini offers reasonable value but may not meet the expectations of visitors looking for business accommodations or high-standard facilities. Attention to detail and better care for the property's infrastructure could significantly enhance guest satisfaction. Despite the shortcomings, some visitors express willingness to return, appreciating the advantages of the location and the potential for improvement in the future.
Yes, Charlie NYC Berrini has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Charlie NYC Berrini.
No, Charlie NYC Berrini doesn't allow dogs.
Yes, parking facilities are available at Charlie NYC Berrini.