Hospedaria Monumento

Sao Paulo -23.58185900, -46.60164400 , Rua Sargento Mor João De Souza 38 (Show on Map)
7.5
Good


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Info
Summary of reviewsHospedaria Monumento consistently impresses with its prime location. Nestled in a quiet environment just behind a wholesale store, the hotel is conveniently close to key attractions like the Ipiranga Museum and aquarium. Its proximity to critical transit points such as the Liberdade subway station and CPTM Ipiranga train station, along with free on-site parking, further underscores its accessibility, making it an excellent base for exploring the city.

Guests often rave about the breakfast, highlighting its homely and welcoming atmosphere. The meal, described as simple but tasty, includes a variety of options like fresh fruits, yogurt and delicious coffee. Visitors appreciate the abundance of food, the high quality relative to cost and the charming, attentive service provided by the polite staff.

The rooms elicit mixed reviews. Positive feedback focuses on the well-organized, clean and spacious accommodations with functional additions like slippers and simple yet adequate furnishings. Specific rooms such as room 304 are noted for their tranquility and size. However, issues with cleanliness and maintenance are common complaints with some guests encountering mold, cracked ceilings and unpleasant odors. The absence of shower enclosures in certain bathrooms and old furniture further detracts from the experience.

The hotel's cleanliness receives varied feedback. While many guests commend the impeccable cleanliness of rooms and bathrooms and appreciate the well-ventilated and organized spaces, others point out issues like dirty bedding, musty smells and cigarette odors in corridors. Mold in the ceilings of some rooms and bathrooms is also a recurring concern.

Staff at Hospedaria Monumento are widely praised for their attentiveness, politeness and dedication. The reception staff, in particular, garner accolades for their friendliness and helpfulness, contributing significantly to a welcoming and pleasant environment. Although minor drawbacks such as Wi-Fi signal issues and occasional maintenance problems are mentioned, they are seen as isolated incidents.

The beds present a mixed experience. While some guests find the mattresses comfortable and firm, others report hard beds and concerns about the cleanliness and condition of the bedding, including torn blankets and mold on pillows. The noise from a ceiling fan and thin curtains letting in light are also noted as sleep disturbances.

In summary, Hospedaria Monumento stands out for its excellent location, pleasant breakfast and commendable staff. Despite some mixed reviews about the rooms, cleanliness and beds, it offers a generally positive experience, making it a practical choice for travelers seeking a conveniently located and welcoming place to stay.
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Room Types
Budget Double Room The double room includes a private bathroom fitted with a shower. This double room features a flat-screen TV. The unit has 2 beds.

Economy Single Room The single room includes a private bathroom equipped with a shower. This single room provides a flat-screen TV. The unit offers 1 bed.

Budget Double Room The double room includes a private bathroom equipped with a shower and a hairdryer. This double room provides a minibar and a flat-screen TV. The unit offers 1 bed.

Standard Double Room The double room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Standard Triple Room The triple room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This triple room features a flat-screen TV. The unit has 3 beds.

Deluxe Double Room The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. This double room features a flat-screen TV. The unit offers 1 bed.

Standard Single Room The single room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

Triple Room The unit offers 3 beds.

Small Single Room The unit has 1 bed.

Small Double Room The unit offers 1 bed.

Guest Reviews
7.5
Good
Location
Situated in a prime spot, Hospedaria Monumento boasts an excellent location that consistently impresses its guests. Tucked away just behind a wholesale store and in close proximity to the Ipiranga Museum and aquarium, the hotel provides a peaceful and quiet environment away from city noise. Its strategic position ensures that visitors are conveniently close to essential transit points, including the Liberdade subway station and the CPTM Ipiranga train station, making it easy to explore the city and the neighborhood.

For those driving, the accessibility is further enhanced by the availability of free on-site parking. The hotel's surroundings in the city center near the Ipiranga monument offer a tranquil stay on a quiet and peaceful street, yet remain very close to important city landmarks and amenities. Overall, guests frequently highlight the excellent location as a standout feature, making Hospedaria Monumento a convenient base for both relaxation and exploration.

Breakfast
Hospedaria Monumento offers a breakfast experience that stands out with its homely and welcoming atmosphere. Guests frequently appreciate the breakfast for being both filling and satisfying with various options including fresh fruits, yogurt, ham and cheese bread and delicious coffee. The breakfast is consistently described as simple but tasty, high-quality and very good in relation to the stay's cost. Visitors positively note the abundance of food and the charming service, often highlighting the polite and attentive staff as a pleasant addition to their morning meal. Overall, the breakfast at Hospedaria Monumento leaves guests with a positive impression, making it a notable aspect of their stay.

Rooms
The rooms at Hospedaria Monumento have garnered mixed reviews from guests. Many appreciate the well-organized, clean and spacious accommodations with several mentioning the satisfying smell and fresh towels provided. The accommodation generally matches the photos and descriptions, which tends to meet expectations, especially for short stays. Guests also appreciated functional additions like slippers and the simple but adequate furnishings.

Several rooms were noted for their comfort with well-ventilated spaces and cozy beds. Specific rooms, like room 304, were highlighted for their tranquility and size, featuring large areas divided into distinct sections.

However, there are consistent complaints about cleanliness and maintenance issues. Some guests found their rooms to be dirty with concerns about mold, cracked ceilings and unpleasant smells, notably of cigarettes. The lack of shower stalls or shower curtains in some bathrooms and the presence of old furniture further detracted from the experience for several visitors.

Overall, while the accommodation can meet basic expectations and provides a range of comfortable and functional rooms, attention to cleanliness and maintenance could significantly enhance the guest experience.

Beds
The beds at Hospedaria Monumento offer a mixed experience. Some guests found the mattresses comfortable and firm, which seemed to provide adequate support, especially for short stays. However, others noted issues like hard beds, torn and smelly blankets and even mold on pillows and bedding. There were also mentions of a noisy ceiling fan and thin curtains that let in light, potentially disrupting sleep. Despite the occasional comfort of the mattresses, attention to the cleanliness and condition of the bedding is needed.

Cleanliness
Hospedaria Monumento has received mixed feedback regarding its cleanliness, but a number of guests have highlighted positive aspects. Many reviewers described the hotel as extremely clean with specific mentions of impeccable cleanliness in the rooms and bathrooms, noting that the rooms are well-ventilated and organized. However, some guests faced issues such as dirty bedding, musty smells in the rooms and cigarette odors in the corridors. Additionally, several reviews mentioned mold on the ceilings in both rooms and bathrooms and some guests were dissatisfied with the lack of shower enclosures, which led to water splashing on the toilet. Overall, while the cleanliness of the hotel largely receives praise, there are areas that clearly need attention.

Staff
Hospedaria Monumento boasts an impressive staff known for their attentiveness and helpfulness. Guests frequently highlight the dedication, politeness and courtesy of the employees, describing them as very welcoming and friendly. The reception staff, in particular, garner praise for their friendliness and willingness to assist, ensuring great customer service throughout the stay. The front desk and general services are also noted for their excellence. While the hotel has received some negative feedback regarding issues like Wi-Fi signal problems, a leaky bathroom ceiling and occasional strong odors in the hallway, these are mentioned as isolated incidents rather than reflective of the overall service. Despite some minor drawbacks, the staff's exemplary service and positive interaction with guests are a significant highlight, making the hotel's environment welcoming and pleasant for most travelers.


No, Hospedaria Monumento doesn't have any pool.

No, a spa isn't available at Hospedaria Monumento.

No, Hospedaria Monumento doesn't allow dogs.

Yes, parking facilities are available at Hospedaria Monumento.

No, Hospedaria Monumento doesn't have a gym.

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