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Summary of reviewsNew Point Hotel has received numerous positive reviews, particularly regarding its prime location, exceptional cleanliness, tasty breakfast, comfortable rooms and outstanding staff service. Strategically located in the central region of São Paulo, the hotel offers convenient access to Paulista Avenue, tourist attractions, markets, restaurants and shops. Guests appreciate the ease of walking to significant landmarks and the availability of nearby public transportation options, ensuring a practical base for exploring São Paulo.
The breakfast experience is highlighted for its punctual and personalized room service with guests enjoying a simple, yet satisfying meal delivered on time. While some noted the limited variety in the breakfast offerings, the overall quality of the food and the warmth and friendliness of the staff enhanced the experience.
The rooms are frequently described as clean, tidy and well-maintained. Guests noted the comfortable beds, good showers and useful amenities such as air conditioning, mini-fridges and microwaves. Despite some mentions of the rooms being small and having limited ventilation, as well as occasional noise from the hallways and nearby construction, the general sentiment is positive with the rooms being seen as cozy and functional.
New Point Hotel is also highly praised for its exceptional cleanliness with meticulous attention to hygiene standards throughout the hotel. The rooms and common areas are consistently clean organized and pleasantly scented, further contributing to the comfort of the stay.
The hotel's staff stands out for their friendliness, politeness and attentiveness, creating a welcoming atmosphere from check-in to check-out. The staff's professionalism and readiness to assist guests enhance the overall experience, making visitors feel valued and well-cared for throughout their stay. The positive impact of the staff’s service is a significant factor contributing to the hotel's reputation as a desirable choice for travelers.
While the reviews for the WiFi are mixed with some guests finding it stable and effective, others experienced issues with instability and slow speeds, indicating room for improvement in this area.
The surrounding area offers a lively nightlife scene with various bars, restaurants and samba schools, providing an energetic atmosphere for those looking to enjoy local activities. However, the neighborhood can be noisy at night and it is advisable to take a taxi or Uber after dark due to some safety concerns.
Overall, New Point Hotel offers a clean, comfortable and conveniently located accommodation option with outstanding service, making it a reliable choice for travelers visiting São Paulo. Show more
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Cheap Hotel
This hotel is included in the list of properties tagged as hotels in Sao Paulo, potentially offering budget-friendly accommodation options.
Hotel near Nightlife Spots
Room Types
Deluxe Room with Double BedThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Standard Room with Double BedThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
8.9
Excellent
Location
The guest reviews of New Point Hotel overwhelmingly highlight its prime location as a major advantage. Strategically situated in the central region of São Paulo, the hotel offers easy access to Paulista Avenue and a range of tourist attractions, markets, restaurants and shops. Guests appreciate being able to walk to significant landmarks and benefit from the convenience of nearby public transportation options, including bus stops and metro stations. Additionally, numerous reviews commend the hotel's cleanliness and the friendliness of its staff, emphasizing the excellent cost-benefit ratio. Despite a few concerns about the immediate vicinity and its safety at night, the consensus is that New Point Hotel provides a practical and well-located base for visitors looking to explore São Paulo.
Breakfast
The breakfast experience at New Point Hotel presents a unique blend of strengths and areas for improvement according to guest reviews. The most praised aspect is its punctual and personalized room service, where breakfast is consistently delivered at the requested time, ensuring a convenient start to the day. Guests appreciate the simplicity yet completeness of the meal, often described as tasty and satisfying. Staples like bread, cheese, ham, fruit, juice and coffee are frequently mentioned with some noting the inclusion of local delights like cheese bread.
However, several guests pointed out the limited variety in the breakfast menu, noting that it tends to be repetitive and could benefit from more options. Suggestions include the addition of scrambled eggs, different types of bread and perhaps some regional specialties like tapioca or cornmeal dishes. Despite these critiques, the overall quality of the food is well-regarded with descriptions ranging from good to excellent. The warmth and friendliness of the staff, particularly those delivering breakfast, further enhance the experience.
In conclusion, while the breakfast at New Point Hotel is commendable for its punctuality, taste and convenience, a bit more variety and innovation could elevate it from good to exceptional.
Rooms
The reviews for New Point Hotel highlight several aspects of the rooms that guests appreciated, along with some areas for improvement. Guests consistently noted the high level of cleanliness with rooms being described as clean, tidy and well-maintained throughout their stay. Many guests remarked on the comfort of the rooms, mentioning features such as a comfortable bed, good shower and pleasant room environment. The availability of amenities like air conditioning, a mini-fridge, a microwave and an entertainment system was also well-received.
While the cleanliness and comfort of the rooms were praised, some challenges were pointed out. The rooms are generally described as small with limited storage options and minimal ventilation. Many rooms have windows facing internal corridors, resulting in reduced privacy and sometimes contributing to noise from hotel hallways. There was also mention of occasional noise from nearby construction and the central location.
Despite these drawbacks, the overall sentiment is positive with many guests finding the rooms cozy, functional and well-organized. The polite and helpful staff, combined with a good location and an acceptable price point, make New Point Hotel a decent option for travelers who prioritize cleanliness and comfort over spacious accommodations.
Beds
New Point Hotel has garnered widespread admiration from guests who emphasize the exceptional comfort of the beds. Many reviews highlight the clean and comfortable nature of the rooms, noting the consistent cleanliness and coziness provided by the hotel. The bed quality stands out with comments praising their comfort, soft mattresses and fragrant bed sheets. Phrases such as very comfortable bed and perfect beds suggest a high standard of guest satisfaction in terms of sleeping arrangements. Despite a few mentions of discomfort, the overwhelmingly positive feedback on the beds and overall cleanliness of the rooms points towards an excellent stay. Warm and attentive staff further enrich the guest experience, making New Point Hotel a reliable choice for comfort and relaxation.
Cleanliness
New Point Hotel stands out for its exceptional cleanliness, consistently impressing guests with its impeccable hygiene standards. As soon as one enters the lobby, the fresh, clean aroma is noticeable. The rooms are described repeatedly as spotless, extremely clean and well-maintained with daily cleaning services ensuring they remain tidy and fragrant. This meticulous attention to cleanliness extends to all areas of the hotel, including the bathrooms and common spaces, which are always clean organized and pleasantly scented.
Accommodations are comfortable and consistently kept in pristine condition with clean, fresh-smelling bed linens and towels changed daily. The hotel's dedication to maintaining a clean environment includes attentive and polite housekeeping staff who ensure that cleanliness exceeds expectations. Overall, New Point Hotel is highly praised for its excellent cleaning and hygiene, providing guests with a comfortable and fresh stay.
Staff
Nestled in a prime location, New Point Hotel has garnered notable praise for its exceptional staff and overall service. Guest reviews frequently highlight the team’s friendliness, politeness and attentiveness, establishing a welcoming atmosphere from the moment guests arrive. The reception staff, in particular, are singled out for their courteous and efficient interactions, making check-in and check-out processes smooth and pleasant.
The staff's commitment to outstanding service extends beyond mere pleasantries. Numerous reviews commend the team for their readiness to assist, whether it’s by recommending excellent local dining options, promptly addressing guest needs or providing meticulous housekeeping services. This consistent support and proactive approach ensure that visitors feel valued and well-cared for throughout their stay.
Guests also appreciate the professionalism and competence displayed by all hotel employees. From receptionists to cleaners, every staff member contributes to a seamless and enjoyable hotel experience. The positive impact of the staff’s excellent service is further enhanced by their respectful and helpful demeanor, fostering a genuinely hospitable environment.
In summary, New Point Hotel distinguishes itself through its superb customer service, driven by a team of dedicated and friendly professionals. Guests repeatedly express gratitude for the attentive and polite nature of the staff, solidifying the hotel's reputation as a desirable choice for travelers seeking quality service and a comfortable stay.
Wi-Fi
The reviews for the Wifi at New Point Hotel present a mixed experience. On the positive side, some guests found the internet to be stable, fast and effective for their needs, describing it as very good and working well. There were mentions of excellent internet and good signal, which seems to imply that the connection was satisfactory for many visitors.
However, a considerable number of guests experienced significant issues with the Wifi. Common complaints include the Wifi being spotty, weak or not stable enough with some describing it as very slow or even unusable, particularly for work or leisure activities. Temporary disconnections and signal drops were frequently noted, contributing to a less than ideal experience for several visitors. Some guests specifically mentioned that a 5GHz Wi-Fi option might improve these issues.
While the positive feedback highlights moments of good internet performance, the recurrent theme of instability and slow speed suggests that the Wifi at New Point Hotel could benefit from substantial improvements to meet the expectations of all guests.
Nightlife
The area surrounding the New Point Hotel offers a lively nightlife scene with a variety of bars, restaurants and samba schools that create a vibrant atmosphere. Visitors will find numerous places to eat, especially on Itapeva Street, as well as supermarkets and a pharmacy close by for convenience. Despite the bustling nightlife, the neighborhood can be noisy with loud music often playing late into the night, especially from a nearby bar. While the area is generally safe with wide options for enjoying nightlife, it is recommended to take a taxi or Uber to navigate, especially after dark, due to some troublemakers and the presence of drug dealers. Overall, the area provides an energetic experience for those looking to immerse themselves in local nightlife activities.
No, New Point Hotel doesn't have any pool.
No, a spa isn't available at New Point Hotel.
No, New Point Hotel doesn't allow dogs.
No, parking facilities aren't available at New Point Hotel.