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Summary of reviewsAmber Hotel in Sarajevo is often commended for its prime location, situated in the heart of the old town. This central positioning allows guests convenient access to the vibrant Bascarsija market, Sebilj, the Grand Bazaar and other key tourist spots, making it an ideal choice for those wishing to explore the city on foot.
The breakfast at Amber Hotel receives a mix of opinions, but many guests find it very good and delicious, particularly appreciating the variety of options at the open buffet and the authentic Turkish tea that adds a local touch.
The rooms at Amber Hotel are praised for their cleanliness, spaciousness and pleasant design, which includes oriental interiors that add warmth, especially during colder months. Guests find the rooms generally clean with comfortable beds and newly renovated amenities creating a cozy environment. Some issues such as occasional cleanliness lapses and narrow bathrooms are noted but do not overshadow the overall positive room experience for most visitors.
Cleanliness at the hotel is generally good with daily cleaning services and regular replacement of towels and sheets being appreciated. However, there are some reports of inconsistencies, which include unclean bedding and towels, dirty curtains and weak water pressure in the bathrooms.
The staff at Amber Hotel is one of its standout features, consistently lauded for their friendliness, helpfulness and outstanding service. The reception staff, in particular, are noted for their efficiency and warmth, contributing significantly to a positive guest experience.
Parking options at Amber Hotel are diverse and generally secure, including rooftop and basement parking that provide peace of mind for guests. Although maneuvering through the parking areas can be tricky and carrying luggage up the stairs can be cumbersome, the availability of free rooftop parking is a valuable perk.
The beds in the hotel are frequently highlighted for their comfort, cleanliness and spaciousness, often leading to a restful sleep that enhances the overall stay.
Despite being rated as a four-star hotel, some aspects fall short of this classification, such as occasional issues with water pressure, minor maintenance problems and inconsistent housekeeping. However, the excellent location, friendly staff and comfortable accommodations make Amber Hotel a favorable choice for many travelers to Sarajevo. Show more
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Categories
Small Hotel
The Amber Hotel offers a blend of comfort and style. The location and cozy ambiance make it a charming choice for travelers seeking an intimate experience.
Family Friendly Hotel
Business Hotel
Hotel with Parking
4-Star Hotel
Room Types
Deluxe King RoomProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV. The unit offers 1 bed.
Deluxe Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room is air-conditioned and has a flat-screen TV, soundproof walls, a minibar and a wardrobe.
Deluxe Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV, soundproof walls, a minibar and a wardrobe. The unit offers 4 beds.
Family RoomThe family room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer.
Guest Reviews
Location
Amber Hotel boasts an exceptional location in Sarajevo, nestled right in the heart of the old town and just steps away from the vibrant Bascarsija market. With its central positioning, guests can easily access multiple tourist attractions and experience the city's cultural pulse. The immediate vicinity of Sebilj in Baščaršija further enhances its appeal, making it incredibly convenient for visitors wishing to explore the city on foot. The hotel’s proximity to the Grand Bazaar, as well as numerous other markets and central points, underscores its practicality for tourists needing everything within reach. The location is repeatedly praised for providing unparalleled access to Sarajevo's historic and lively downtown area, allowing for an engaging and hassle-free travel experience.
Breakfast
Amber Hotel offers a breakfast experience that receives mixed feedback from guests. On the positive side, numerous reviews highlight the breakfast as being very good, great and delicious with specific praise for the open buffet featuring a wide variety of options. Authentic Turkish tea is a standout feature that adds a local flavor to the meal, making it enjoyable for those who appreciate this traditional element.
However, not all guests share the same enthusiasm. Some describe the breakfast as modest, basic and fairly simple with comments on the limited selection of food items available. While for some, the breakfast was adequate and completely satisfactory, others found it weak and not very appetizing, suggesting that more variety is needed.
In summary, while Amber Hotel's breakfast has its fans who appreciate the good variety and delicious offerings, including traditional Turkish tea, it may fall short for those seeking a more extensive or special dining experience.
Rooms
Amber Hotel offers a range of room experiences that vary widely according to guest reviews. The rooms in the hotel are often praised for their cleanliness with many guests noting that both the rooms and bathrooms are clean and tidy. Spaciousness is another highlight, as multiple reviews mention that the rooms are very nice, big and comfortable. Bright rooms and oriental interior designs add to the aesthetic appeal, creating a warm and pleasant environment, particularly in colder months.
However, the hotel does have some notable downsides. While the rooms are generally clean, there were occasional comments about rooms not being cleaned properly or a musty smell present. Bathrooms appear to be a point of contention, as they are described as very narrow, making them less convenient for some guests. Additionally, the absence of room service and issues such as room wear and tear detract from the overall experience.
Nonetheless, guests have appreciated the reasonable room costs and the accommodating aspects of the hotel, such as the comfortable beds and excellent location. Despite some inconsistencies, the hotel seems well-suited for those looking for clean, spacious and elegantly styled rooms at a reasonable price.
Beds
Amber Hotel boasts comfortable beds that have garnered positive feedback from guests. The beds are described as spacious and large, providing ample room for relaxation. Cleanliness stands out with remarks about new bed sheets and clean, new mattresses. Whether accommodating a couple with single beds or providing comfort for a family of four, the hotel ensures a restful sleep experience. Guests consistently highlight the comfort of the beds, contributing to an overall pleasant stay at the Amber Hotel.
Cleanliness
Amber Hotel receives mixed reviews regarding cleanliness. Many guests note that rooms are generally clean and comfortable with daily cleaning services ensuring fresh and disinfected accommodations. Towels and sheets are often replaced daily and the cleaning staff is recognized for their good service, making the rooms feel fresh and tidy. Newly renovated rooms add to the overall positive experience, offering great value for money. However, some guests report issues including dirty curtains, weak water pressure in the bathrooms and unclean bedding and towels. There are also mentions of a lack of thoroughness in cleaning with complaints about improper towel and pillow replacements and unclean ventilation openings. While positive feedback highlights clean, comfortable rooms and friendly service, it's clear that cleanliness can be inconsistent.
Staff
Amber Hotel is well-regarded for its exceptional staff, who are consistently described as friendly, helpful and accommodating. Guests frequently highlight the reception staff as being particularly amazing and knowledgeable, ensuring all hotel-related matters are promptly addressed. Numerous reviews emphasize the politeness and kindness of the team with special mentions for their super friendly service. From the welcoming check-in experience to the cleanliness of the accommodations, the staff's commitment to a positive guest experience is evident. Overall, the employees at Amber Hotel are praised for their outstanding service, making the stay enjoyable and hassle-free.
Parking
Amber Hotel offers various parking options that provide both security and convenience for guests. Notably, the rooftop parking is highly secure, offering peace of mind for those concerned about the safety of their vehicles. Additionally, there is a unique parking setup available in the hotel basement or on the roof, ensuring ample space and accessibility.
However, some guests find maneuvering within the parking areas to be challenging and the necessity to climb three flights of stairs with luggage can be cumbersome. While parking is available on-site, the associated fee has been a point of disappointment for some visitors. Despite these minor drawbacks, the option of free rooftop parking adds a valuable perk for guests looking to secure their vehicles without incurring extra costs.
4 Star
Amber Hotel offers accommodation with certain challenges that impact the overall guest experience. While the hotel is classified as four-star, some reviews suggest otherwise with multiple guests expressing disappointment. Issues noted include low and weak water pressure in the bathrooms, humidity and mold on the ceiling. Moreover, housekeeping standards have been criticized for not entering rooms for essential tasks such as emptying trash bins, removing protective films from restroom inventories and cleaning ventilation openings and air conditioners. Despite these critiques, the hotel's four-star rating might lead potential guests to anticipate a higher quality of service and amenities.
No, Amber Hotel doesn't have any pool.
No, a spa isn't available at Amber Hotel.
No, Amber Hotel doesn't allow dogs.
Yes, parking facilities are available at Amber Hotel.