Sarajevo, Safeta Hadžića 1943.846255,18.376452(Show on Map)
8.5
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Grad consistently garners positive reviews from travelers for its blend of convenience, tranquility, and outstanding service. Though located away from Sarajevo's bustling city center, the hotel offers a peaceful retreat while maintaining easy access to public transportation, shopping centers, and the airport. Guests appreciate the quiet, safe setting and the modern, clean, and comfortable environment supported by friendly staff.
The breakfast experience at Hotel Grad receives a mix of reactions. Many guests praise the quality and variety of the breakfast buffet, with particular compliments on the coffee, though some suggest improvements in variety, particularly with fresh produce. Despite these occasional critiques, the overall morning dining experience remains positive for most.
Rooms at Hotel Grad are characterized by their cleanliness and comfort, offering a modern and spacious layout. Guests enjoy stylish, well-maintained rooms equipped with high-quality amenities that contribute to an exceptional stay. The hotel consistently impresses with its cleanliness, highlighting its modern decor and well-maintained facilities.
The staff at Hotel Grad are frequently commended for their hospitality, warmth, and professionalism. Employees like Adisa and Emina are often recognized for their exceptional service, creating a welcoming and supportive environment that enhances the guest experience. This attention to detail and commitment to guest satisfaction is a key highlight of the hotel.
Parking at the hotel is another positive feature, with free and generally plentiful parking spaces available, adding to the convenience for guests. Although peak times may see limited spots, the secure and accessible parking area is appreciated.
Overall, Hotel Grad is highly recommended for those seeking a peaceful, modern stay with excellent service and conveniences, making it a standout choice for hospitality in the area.
Categories
Family
Hotel Grad provides a comfortable environment for families, featuring essential amenities.
Accessible
Hotel Grad is entirely wheelchair accessible, including toilet and bathroom facilities for disabled guests. It features accessible Triple and Quadruple Rooms and is accessible by elevator. Walk-in showers are available.
4 Star
This hotel provides comfortable accommodations and a convenient location. Its range of amenities and attentive service ensure a pleasant stay for both leisure and business travelers.
Parking
Sustainability Journey
Business
Room Types
Deluxe Double or Twin Room with City ViewThe spacious twin/double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 1 bed.
Superior Double or Twin RoomOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 1 bed.
Triple RoomThe spacious triple room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. This triple room has a minibar, a seating area, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 2 beds.
Quadruple RoomFeaturing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This quadruple room has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 3 beds.
Guest Reviews
8.5
Very Good
Review Summaries
Location
Travelers looking for a stay at Hotel Grad can expect a blend of convenience and tranquility in its location. While the hotel is not situated in the bustling heart of Sarajevo's city center, guests find the situation advantageous for a more peaceful stay away from the crowds. Positioned directly on the main road, the hotel allows easy access to public transport and is conveniently close to both the airport and shopping centers. Several reviews highlight the practicality of having malls nearby and taxis offering inexpensive means to reach the Old Town. Guests describe the hotel as modern, clean, and comfortable with friendly staff, making it a pleasant retreat. Though some mention the distance from central attractions, they note the benefits of its serene setting in a safe area coupled with easy access to public transportation, enabling straightforward exploration of the city. The hotel strikes a balance between a quiet stay and accessibility, making it suitable for those who prioritize comfort and a bit of distance from the urban hustle.
Breakfast
The breakfast experience at Hotel Grad is a mix of impressions, with many guests appreciating the positive aspects. Several guests commend the hotel’s breakfast for its excellent quality, highlighting the attentive service and a substantial selection of food and drink options that cater to diverse tastes. The breakfast buffet stands out for some, offering a satisfying variety that ensures there is something for everyone. The quality of coffee is particularly praised, adding to the morning experience. However, not all guests share the same enthusiasm. Some find the breakfast offerings rather basic and repetitive, with limited diversity in options, particularly noting the lack of fresh vegetables and seasonal fruits. Additional charges for certain beverages like orange juice and tea have also been points of contention. Overall, while many guests have enjoyed the breakfast at Hotel Grad, others see room for improvement in both the variety and quality of the offerings.
Rooms
At Hotel Grad, guests find themselves immersed in a consistently high level of cleanliness and comfort. The rooms are notably tidy and modern, ensuring a pristine atmosphere that travelers appreciate. Highlightably spacious, they offer ample room to relax, with configurations including one queen bed and two singles in a two-room suite providing extra convenience. The stylish, new design adds a touch of elegance, with meticulously maintained spaces enhanced by high-quality bathroom fixtures. Overall, the accommodation experience at Hotel Grad is marked by impressive comfort and cleanliness, complemented by excellent staff service that further enriches the stay.
Cleanliness
Hotel Grad consistently impresses guests with its impeccable cleanliness and modern amenities. Reviewers frequently mention the hotel's tidy and well-maintained environment, highlighting its modern decor and recently constructed facilities as contributing factors. The rooms are described as spacious and comfortable, often equipped with air conditioning to enhance guest comfort. Guests also appreciate the clean bathroom facilities and the overall new and secure feel of the property.
The staff at Hotel Grad receives high praise for their helpfulness and friendliness, with particular recognition going to employees like Adisa who exemplify exceptional service. This hospitality contributes significantly to the positive guest experience, ensuring that travelers feel both welcomed and cared for during their stay.
While the hotel excels in cleanliness, a few guests noted minor areas for improvement, such as the need for better attention to bed linens in the wardrobe and the inclusion of bathroom slippers as indicated in the room details. Nevertheless, these issues are relatively few and do not detract significantly from the overall satisfaction of the guests.
With its clean and comfortable atmosphere, Hotel Grad is highly recommended for travelers seeking a peaceful and modern stay with a warm and accommodating staff.
Staff
Hotel Grad is earning a stellar reputation for its remarkable hospitality, largely attributed to its exceptional staff. Guests consistently highlight the team’s warmth, friendliness, and professionalism, describing their interactions as truly outstanding. Numerous mentions emphasize how the staff's attentiveness and willingness to help make a significant impact on visitors' experiences. Individuals like Adisa and Emina are frequently acknowledged for their exceptional guidance and cooperation.
The hotel's personnel set themselves apart with their ability to make guests feel comfortable and cared for, often going above and beyond typical service expectations. This includes welcoming and attentive receptionists and a cooperative manager who, alongside their team, foster an incredibly supportive environment. Additional conveniences, such as available parking and well-maintained hotel amenities, further contribute to positive guest experiences.
Moreover, the accommodation is not just about comfort but also detail-oriented service, evidenced by the well-equipped dining facilities and the provision of essential toiletries. Such comprehensive service, coupled with the hotel’s attractive rooms, leaves a lasting impression, making Hotel Grad a notable choice for hospitality in the area.
Parking
Hotel Grad offers a convenient parking experience for its guests, especially with the availability of free parking in front of the property. Many visitors have noted that parking is generally easy and safe, adding to the hotel's appeal. There are plenty of spaces available, making it convenient for most guests. However, during peak times, such as late at night, visitors might find themselves parking outside on the grass due to limited designated spots. Despite this, the overall impression is positive, as there is sufficient space for most and the added peace of mind with secure and free parking options.
FAQ
No, Hotel Grad doesn't have any pool.
No, a spa isn't available at Hotel Grad.
No, Hotel Grad doesn't allow dogs.
Yes, parking facilities are available at Hotel Grad.
