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Summary of reviewsRiverside Residence in Sarajevo enjoys a stellar reputation among its guests, primarily due to its exceptional location, high standards of cleanliness and outstanding staff. Situated in the heart of the city, the hotel is ideally placed for easy exploration of Sarajevo’s historical and cultural landmarks. Guests are delighted with its proximity to the Latin Bridge, the historic Franz Ferdinand assassination point and the bustling Bascarsija shopping streets, along with the charming views of the nearby river. The central and scenic location makes it a top choice for those wanting to immerse themselves in the essence of Sarajevo.
Cleanliness is another strong suit with numerous reviews highlighting the modern, spotlessly clean rooms and well-maintained communal areas. Guests find the rooms comfortable, spacious and inviting, reflecting the hotel's commitment to providing a hygienic and serene stay. This level of cleanliness extends to the bathrooms and other areas with only minor areas for improvement occasionally noted.
The staff at Riverside Residence receives consistent acclaim for their friendliness, attentiveness and exceptional service. Visitors frequently mention the staff’s helpful nature and readiness to assist with any issues, making the stay more pleasant. The reception team stands out for their accommodating approach, going above and beyond to aid guests, whether it’s through seamless check-ins or arranging tours. This welcoming atmosphere is a significant factor in the positive guest experience, enhancing the overall satisfaction during their stay.
Although the WiFi services have mixed reviews, many guests found the connection stable and reliable. However, there were occasional mentions of slow speeds and interruptions, especially on the first floor and at the airport. These issues suggest an area where improvements could be beneficial.
Parking at Riverside Residence is also a mixed aspect with some guests appreciating the nearby parking options, while others found parking in the city to be complicated. The hotel guides guests to a nearby parking facility for a daily fee, which received varying reviews regarding convenience.
Comfortable beds are mentioned positively by many guests, who appreciate the clean and comfortable sheets. The unique yoga bed was particularly noted for its comfort. However, there are some varied opinions on mattress firmness and the double beds being two singles pushed together might not be ideal for all guests.
In summary, Riverside Residence excels in providing a centrally-located, clean and comfortable stay with exceptional staff service, making it a highly recommended choice for travelers visiting Sarajevo, despite some minor areas needing attention like WiFi and parking arrangements. Show more
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Categories
Guest House with Free Wi-Fi
This guesthouse offers free Wi-Fi. While specific details are limited, the availability of Wi-Fi is confirmed.
Guest House with EV Charging Stations
This guesthouse provides electric vehicle charging facilities for its guests, offering a convenient option for electric car owners.
Guest House with Parking
EV charging stations
Small Guest House
4-Star Guest House
Room Types
Double RoomThe double room includes a private bathroom equipped with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views.
Triple Room with ShowerThe triple room provides a seating area, a wardrobe, as well as a private bathroom boasting a walk-in shower and a bidet. The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views.
Family RoomThe family room provides a seating area, a wardrobe, as well as a private bathroom boasting a walk-in shower and a bidet. The family room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 4 beds.
Guest Reviews
8.9
Excellent
Location
Nestled in the heart of Sarajevo, Riverside Residence boasts an unbeatable location that garners high praise from its guests. Travelers are delighted to discover that the hotel is situated just a couple of minutes' walk from the most popular spots in the city, making it incredibly easy to explore Sarajevo’s rich history and vibrant culture on foot. Set directly opposite the Latin Bridge and the historic Franz Ferdinand assassination point, the hotel offers guests the opportunity to walk to key historical landmarks, such as the old town and the Bascarsija shopping streets, in mere moments.
With its central position close to the river, Riverside Residence offers not only prime access but also scenic views, enhancing the overall stay experience. Guests consistently highlight the hotel's proximity to the old square, museums and a variety of attractions, appreciating the lively and lovely surroundings. Whether visiting in February or any other time of the year, visitors consistently find the location fantastic, superb and exceptional, underscoring how strategically placed the hotel is for sightseeing and convenience.
The combination of an excellent location, clean rooms and a friendly, helpful staff makes Riverside Residence an ideal accommodation choice for those looking to soak in the essence of Sarajevo from a central and scenic vantage point.
Beds
Riverside Residence offers rooms with generally comfortable beds, providing guests with restful nights. Many reviews highlight the comfort of the beds, focusing on clean and comfortable sheets and some mention large, comfortable beds. A unique feature noted is an incredibly comfortable yoga bed. However, there are mixed opinions regarding mattress firmness with some guests finding the mattresses hard or less comfortable. The double beds are essentially two single beds pushed together, which may be a consideration for travelers seeking a seamless sleeping arrangement. Overall, the friendly staff and very comfortable rooms contribute positively to the overall guest experience.
Cleanliness
Riverside Residence has left a solid impression on its guests with its impeccable standards of cleanliness. Most reviews consistently highlight the clean and modern rooms, often describing the accommodation as exceptionally clean and tidy. Guests have found the rooms not only spotlessly clean but also comfortable and spacious, ensuring a pleasant and warm stay. Attention to cleanliness extends to all areas, including bathrooms and communal spaces, maintaining a high level of hygiene throughout. The overall atmosphere is serene and inviting with many guests appreciating the renovated, cozy aesthetics and the helpfulness of the staff. While one or two reviews noted minor areas for improvement, the consensus is overwhelmingly positive, confirming Riverside Residence as a reliable choice for travelers prioritizing cleanliness and comfort.
Staff
The staff at Riverside Residence consistently receives high praise from guests for their exceptional service. Described as super nice, helpful, friendly and attentive, the staff members make a significant impression on visitors. Reviews highlight their amazing hospitality with specific mentions of their kindness and readiness to assist with any problems. The reception staff, in particular, is noted for being extremely friendly and accommodating, helping guests with everything from check-ins to organizing guided tours. Guests appreciate the flexible and hospitable nature of the team, who greet everyone with a smile and ensure all questions and needs are promptly addressed. Whether it’s the facility owner or individual team members, such as the notable blonde-haired staff member, the personnel are consistently recognized for their politeness, culture and willingness to assist. The overall consensus is that the staff's friendliness and helpfulness significantly enhance the guest experience at the hotel.
Wi-Fi
The reviews for the WiFi at Riverside Residence reveal mixed experiences, though some positive aspects stand out. Guests highlighted that the WiFi worked almost without interruptions and described the internet as stable. However, there were recurring mentions of slow internet speeds and instances of the Wi-Fi suddenly stopping for hours. Several guests noted particularly poor connections on the first floor and at the airport. While the Wi-Fi service has some strengths, improvements could be made to address the low and unstable connections reported by guests.
Parking
Riverside Residence has mixed feedback regarding parking. While some guests appreciated the proximity of the recommended parking lot, others found parking in the city complicated. The hotel doesn't have its own parking spaces and options for car parking are provided at a nearby hotel for a fee of 13€ per day. Parking for motorbikes is available in an underground garage. However, certain reviews mentioned the inconvenience of not being able to stop in front of the hotel to unload luggage.
No, Riverside Residence doesn't have any pool.
No, a spa isn't available at Riverside Residence.
No, Riverside Residence doesn't allow dogs.
Yes, parking facilities are available at Riverside Residence.