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Summary of reviewsVilla Basamak in Sarajevo is highly regarded by guests for its exceptional location, immaculate cleanliness and friendly, attentive staff. Positioned in a tranquil area at the heart of the city, the villa offers a peaceful retreat while keeping major attractions like the historic Bascarsija area and the city center within easy walking distance. Key landmarks such as the Latin Bridge and Sacred Heart Cathedral are also nearby, affording guests easy exploration of the old town. The neighborhood's quiet and serene atmosphere ensures restful sleep, yet remains vibrant with nearby cafes, bars and restaurants. Convenient parking and public transportation options further enhance its appeal.
The rooms at Villa Basamak receive consistent praise for their modern, clean and well-maintained condition. Guests appreciate the spacious and thoughtfully designed interiors featuring new and stylish furniture. Amenities like air conditioning, Wi-Fi, mini-fridge, TV and a floor-to-ceiling rain shower add to the comfort and luxury of the stay. The cleanliness of the rooms is frequently highlighted with spotless conditions upon check-in and attentive cleaning staff ensuring the villa remains tidy.
The staff at Villa Basamak earns high marks for their friendliness and professionalism. The host, often commended by name, is noted for their responsive communication and valuable local tips. Guests consistently commend the polite demeanor and readiness to assist of the cleaning lady and other staff members. Self-check-in is an added convenience and Mirza, a commonly mentioned staff member, is recognized for his competence and swift assistance.
While the Wi-Fi receives mixed reviews with some guests experiencing strong and fast connections and others facing interruptions and connectivity issues, particularly on the ground floor, the general satisfaction with other aspects of the villa tends to overshadow these concerns.
Parking experiences vary with some guests finding affordable street-side parking and others facing expensive rates at a nearby public garage. Despite challenges, many manage to locate free or reasonably priced parking options close to the villa.
The villa is suitable for families, offering rooms that can accommodate up to four people. While its central location is ideal for exploring Sarajevo, larger families with significant luggage might find the steps within the premises challenging.
Lastly, the beds at Villa Basamak are praised for their comfort with many guests noting the high-quality mattresses. However, some guests found the pillows less satisfactory, citing issues with their thickness or comfort level. Nonetheless, the staff's willingness to address concerns is positively noted.
In summary, Villa Basamak offers a blend of serene location, modern amenities, excellent cleanliness and outstanding service, making it a highly recommended choice for visitors to Sarajevo. Show more
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Categories
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Parking
Small Aparthotel
4-Star Aparthotel
Room Types
Deluxe ApartmentThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned apartment features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Deluxe ApartmentThe air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This apartment has soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit offers 2 beds.
Superior ApartmentThe air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This apartment features soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit has 1 bed.
Superior ApartmentThe air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This apartment has soundproof walls, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 1 bed.
ApartmentThe air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This apartment features soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit has 1 bed.
Single Room with Garden ViewOffering free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned single room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a safe deposit box as well as garden views. The unit has 1 bed.
Apartment - Ground FloorThe air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This apartment has soundproof walls, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 1 bed.
Apartment with Garden ViewThe air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This apartment features soundproof walls, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 1 bed.
Apartment with Garden ViewThe air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This apartment has soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
Location
Villa Basamak garners high praise for its exceptional location in Sarajevo. Situated in a tranquil area in the heart of the city, it offers guests a peaceful retreat while keeping all major attractions within easy reach. Visitors consistently highlight the convenience of the central location, often mentioning that the historic Bascarsija area and the city center are just a short walk away.
The proximity to key landmarks such as the Latin Bridge and the Sacred Heart Cathedral ensures that guests can explore the old town and other notable sites on foot. The neighborhood is described as quiet and serene, providing the perfect environment for a restful sleep without being disturbed, yet it remains close to vibrant cafes, bars and restaurants.
Guests are also impressed with the modern and clean accommodations, which complement the convenient location. For those traveling by car, parking is also readily accessible on nearby streets. Public transportation options, including tram and bus stops, are within a short distance, further enhancing the convenience of this well-positioned villa.
Overall, Villa Basamak’s location is frequently mentioned as ideal whether for a quiet stay or for easy access to the bustling city life of Sarajevo.
Rooms
Visitors to VILLA BASAMAK consistently praise the modern, clean and well-maintained condition of the rooms. Guests highlight the spaciousness and thoughtful design with many noting the bright and comfortable atmosphere. The rooms are equipped with new and stylish furniture, providing both comfort and aesthetic appeal. Amenities such as air conditioning, Wi-Fi, mini-fridge, TV and a floor-to-ceiling rain shower add convenience and luxury to the stay.
Several reviews particularly appreciated the cleanliness and high-quality upkeep of the rooms, pointing out the spotless and organized condition upon check-in. The bathrooms also received high marks for their cleanliness and modern shower systems. Despite some remarks about the rooms being small, especially for solo travelers, most found them cozy and perfectly suited for their needs.
Guests also noted practical features like the reasonably-priced minibar, constant hot water and effective room temperature control systems. Many appreciated the beautiful views and the central location of the hotel. Overall, VILLA BASAMAK offers a blend of modern design, comfort and excellent amenities, making it a favorable choice for a stylish and hassle-free stay.
Beds
The reviews of VILLA BASAMAK reveal a generally positive consensus regarding the comfort of the beds. Many guests highlight that the beds are extremely comfortable with some describing them as having very good mattresses and large sizes that contribute to a good night's sleep. The rooms are frequently noted as both comfortable and hygienic, adding to the overall sense of satisfaction.
However, there are some criticisms regarding the pillows. A few guests found them uncomfortable, either too thin or simply not to their liking. Despite this, the staff is recognized for being solution-oriented, indicating a readiness to address and potentially rectify such issues.
In summary, while the comfort of the beds at VILLA BASAMAK receives significant praise with many guests noting the large and very comfy mattresses, the pillows may not meet everyone's preference.
Cleanliness
VILLA BASAMAK stands out in guest reviews for its exceptional cleanliness and modern amenities. Guests frequently note that the rooms and villa are impeccably clean, some even describing the state of the rooms as spotless and perfect in terms of cleanliness. The facility's newly designed and tastefully decorated interiors add to its appeal with guests appreciating the modern and inviting atmosphere.
The cleaning staff receives praise for their friendliness and attentiveness, ensuring every corner of the villa remains tidy and well-maintained. Convenience is another advantage with the property located just a few minutes’ walk from the city center, making it an ideal spot for travelers seeking both quality and accessibility.
Overall, VILLA BASAMAK is highly recommended for those who prioritize cleanliness in their accommodation choice, ensuring guests are welcomed into a fresh, well-kept environment during their stay.
Staff
Guests consistently praised the staff at VILLA BASAMAK for their friendliness, helpfulness and professionalism. The host, often mentioned by name, was described as very understanding, attentive and responsive, both in person and via WhatsApp. The communication with the host was notably smooth and accessible, providing guests with valuable local tips and promptly addressing their inquiries about the city.
The cleaning lady and other staff members left a positive impression with their polite demeanor and readiness to assist. The owner's easygoing nature and exceptional attentiveness also earned high marks from visitors. Self-check-in was noted as an efficient and preferred method for arriving guests, enhancing their overall experience.
Mirza, highlighted multiple times, was commended for his friendliness, competence and swift assistance. Guests appreciated his efforts and the accommodating nature of all the staff, who were not only polite but also eager to ensure that every need was met. The overall impression was of a welcoming and supportive team dedicated to making each stay memorable through their kindness and detail-oriented approach.
Wi-Fi
The Wi-Fi experience at VILLA BASAMAK has mixed reviews. Some guests have found the internet connection to be strong, fast and sufficient for working on electronic devices. Generally, the internet is successful according to certain visitors. However, several guests reported significant issues with the internet being down for a whole day, constant interruptions and difficulties in connecting reliably. Especially for guests in ground floor rooms, the connection seemed almost nonexistent. While the Wi-Fi can occasionally be good, many reviews indicate that it hardly works or isn't adequate.
Parking
Guests of VILLA BASAMAK have mixed experiences regarding parking facilities. There is a public parking garage nearby, although it can be quite expensive at €20 for 24 hours. Alternatively, there are public city parking spots and street-like parking structures available. Some guests have managed to find affordable parking for around 2 euros per night in the vicinity.
Though a private parking space is occasionally mentioned, it seems unreliable, as one guest pointed out its absence despite promises. Public city parking is a consistent option, but availability can be a challenge. Many guests have managed to find free parking options close to the accommodation. The hotel’s street-side location may influence parking convenience, so guests should prepare for possible parking challenges.
Family
Villa Basamak presents itself as a quiet and comfortable retreat ideal for families visiting Sarajevo. The hotel features rooms that can accommodate up to four people with a double bed and a sofa-bed, making it suitable for small families. Its central location is praised for being ideal for city visits, offering convenience for exploring Sarajevo.
Despite its family-friendly atmosphere, some challenges are noted for larger families, particularly those with a lot of luggage, due to the steps within the hotel premises. Additionally, while the nearby parking garage adds convenience, the overall accessibility of the location might be challenging for those seeking close proximity to local services. However, the hotel maintains its charm with cleanliness, a welcoming ambiance and the personal touch of a family-run establishment.
No, VILLA BASAMAK doesn't have any pool.
No, a spa isn't available at VILLA BASAMAK.
No, VILLA BASAMAK doesn't allow dogs.
Yes, parking facilities are available at VILLA BASAMAK.