4-Star HotelThis 4-star art deco hotel boasts a beachfront location with views of the sea. It features a summer terrace, a shared lounge, and stylish rooms with excellent amenities. The hotel has an amazing lounge bar and provides first-class service.
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Summary of reviews related to the '4 Star' categoryThe Midland Hotel, located in a beautiful spot with views of the Lake District peaks, offers a mixed experience for guests, particularly regarding its four-star rating. While the establishment boasts features and amenities typical of a four-star hotel, there are several areas in need of improvement to fully meet the expectations associated with this rating.
The hotel offers a range of facilities, including a breakfast that includes both buffet and sit-down options and a well-designed classic room that gives a luxurious feel. Guests appreciated these aspects with some describing the hotel as excellent and recommending it highly. Despite these positives, there are several noted shortcomings.
Cleanliness and maintenance appear to be significant issues with some areas of the hotel described as run down or in a state of disrepair. Some guests felt that the hotel didn't live up to the iconic imagery it promotes and noted that the building was tatty in parts. In terms of service, there were complaints about staff not meeting the expected standards for a four-star establishment, including some recommendations that staff should adhere to dress codes like wearing official shoes.
The cost of staying at the Midland Hotel is another point of contention. Several guests felt that the high prices were not justified by the experience provided with rooms and services not meeting their expectations for the cost. Some of the fees and overall expenditures seemed in line with four-star prices but delivered two-star-class service.
In summary, while the Midland Hotel has its strengths with lovely views and some luxurious elements, it needs to address issues of maintenance, cleanliness and service quality to truly live up to its four-star designation and justify its premium prices.
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