Days Inn by Wyndham Levis is highly regarded for its convenient and strategic location, which is ideal for travelers visiting Quebec City or stopping over on a road trip. Its proximity to major highways, local attractions like Chaudière Falls, and amenities, including restaurants and shopping options, makes it a top choice for visitors. Despite its accessible location, the hotel offers a tranquil environment suitable for relaxation.
The hotel excels in providing clean and modern accommodations with spacious rooms and comfortable beds, contributing to a restful stay. Guests appreciate the well-maintained facilities and commend the friendly, professional staff for enhancing the overall experience. The inclusion of amenities such as refrigerators, coffee makers, and dependable Wi-Fi add to the convenience.
The breakfast service is another highlight, offering a variety of hot and cold options that satisfy most guests. While the breakfast area can become crowded, and more dietary variety could be beneficial, the overall quality is often praised. The hotel also features an indoor pool and family-friendly amenities, such as a splash pad, making it a popular choice for families. Pet-friendly policies and proximity to shops and dining further enhance its appeal.
Although some areas, like the pool, gym, and certain corridors, require maintenance and improved cleanliness, these are generally minor setbacks in an otherwise positive experience. The gym provides basic workout essentials, and the pool area, despite its upkeep issues, is favored by families due to its additional facilities like a sauna and whirlpool.
Overall, Days Inn by Wyndham Levis offers great value for money with its clean, spacious accommodations, friendly service, and strategic location, making it a commendable choice for both short and extended visits. Despite mixed reviews regarding bed firmness, the quality linens are well appreciated, reflecting individual preference in comfort levels. The hotel receives consistent praise for its welcoming atmosphere, bolstered by a responsive and courteous staff, making it a favorable option for those exploring the Quebec region.
Hampton Inn & Suites by Hilton Quebec City Levis has garnered widespread acclaim in multiple areas, making it a preferred choice for travelers. Guests highly praise the hotel's prime and convenient location, offering easy access to highways and numerous essential services such as grocery stores and a variety of dining options, including the popular Le Cochon Dingue restaurant. The proximity to downtown Quebec City, Old Quebec and other local attractions further enhances its appeal, facilitating an enjoyable and hassle-free exploration of the area.
The breakfast experience is another highlight with guests consistently commending the variety and quality of options available. The spacious dining area and welcoming staff further contribute to a pleasant start to the day, though some minor criticisms regarding the selection and occasional mishaps like overcooked eggs and moldy prepackaged muffins have been noted.
Rooms at the hotel receive high marks for their spaciousness, modern design and cleanliness. Guests appreciate the comfort and cozy atmosphere with features like new carpets, effective blinds and an abundance of pillows enhancing their stay. The washrooms are similarly well-regarded for their cleanliness and spaciousness, adding to the overall comfort.
Cleanliness is a standout feature across the entire property with guests frequently highlighting the immaculate condition of both rooms and common areas. The hotel environment is consistently described as super clean and welcoming, contributing to a comfortable and inviting atmosphere.
The staff at Hampton Inn & Suites by Hilton Quebec City Levis earn high praise for their friendliness, professionalism and willingness to assist. Their ability to communicate in English further enhances the overall guest experience, making interactions smooth and pleasant.
The pool facility receives mixed reviews; while it is appreciated for being clean and a hit with children, some guests find it too small or occasionally cold. The parking situation is generally positive with free and covered options adding convenience, although some guests noted minor issues with designated parking spots.
Lastly, the beds are generally well-received with many guests commenting on their comfort and the abundance of pillows. Some reviews mention occasional concerns about mattress quality, particularly with sofa beds and extra beds. Despite these minor critiques, the overall guest experience at Hampton Inn & Suites by Hilton Quebec City Levis is overwhelmingly positive, making it a highly recommended choice for visitors to the area.
Comfort Inn & Suites enjoys a highly praised location close to Quebec City and the Trans-Canada Highway 20, offering easy access to Montreal and Quebec. The hotel's surroundings include numerous restaurants, gas stations, grocery stores and car charging stations. Guests appreciate its strategic placement, providing a tranquil environment separate from the bustling city center but still within a short drive to key areas. This balance of accessibility and serenity, along with amenities like luggage trolleys, free breakfast and spacious rooms, garners high marks from visitors.
The breakfast service at Comfort Inn & Suites is well-received, featuring a variety of hot and cold food items, such as scrambled eggs, sausages, baked beans and fruit. Guests commend the generous servings, good coffee and healthy options available. Staff members are noted for their kindness and efficiency in maintaining well-stocked food counters and adequate seating. Some areas for improvement include extending breakfast hours, offering more gluten-free choices and expanding the dining space to alleviate crowding.
Guests find the nearby dining options convenient for dinner with a range of choices available within close proximity. Although concerns exist regarding the food quality and temperature during breakfast hours, the overall practicality of dining options around the hotel is appreciated.
Reviews about the rooms at Comfort Inn & Suites are mostly positive, praising the spaciousness, cleanliness and comfortable bedding. Some guests did note areas needing attention, such as outdated decor, noisy appliances and occasional unpleasant odors. Soundproofing issues were also mentioned with some guests experiencing disturbances from neighboring rooms or outdoor noise. Despite these drawbacks, the rooms are generally viewed as offering a comfortable stay.
Cleanliness is a defining feature of Comfort Inn & Suites with frequent praise for the super clean rooms and well-maintained beds and bathrooms. There are occasional reports of lapses in public area cleanliness and isolated incidents of unclean rooms, but the overall sentiment is positive. The hotel is largely seen as providing a clean and comfortable environment.
The staff at Comfort Inn & Suites receive high marks for their professionalism, friendliness and helpfulness. Receptionists are particularly commended for their efficiency and multilingual capabilities, making check-in smooth and addressing guest inquiries promptly. The overall guest experience is significantly enhanced by the attentive and welcoming staff, contributing to a pleasant stay.
The Wi-Fi service generally garners positive feedback for its reliability and speed, though some guests report occasional connectivity issues. These instances are overshadowed by the broader sentiment of effective and accessible internet service.
While the spa facilities receive mixed reviews, some guests appreciate the pleasant whirlpool and indoor pool. Complaints tend to center on cleanliness, technical problems and excessive chlorine. Despite these issues, the spa remains a functional part of the hotel's amenities.
The fitness room is well-maintained and clean, equipped with essential workout gear. Despite occasional equipment malfunctions, guests are typically satisfied with the gym's cleanliness and functionality. The small pool is also appreciated, particularly by families, despite some reports of noise and cleanliness issues.
The pool is generally considered clean and enjoyable, especially for children, though concerns about overcrowding, maintenance and water quality are noted. The small indoor heated pool, while functional, sometimes struggles with consistent upkeep.
Parking at Comfort Inn & Suites is generally favorable with ample free parking space, ease of access and convenient location near the highway. The inclusion of electric vehicle charging stations, both free and paid, adds to the convenience. Guests find the parking situation satisfactory, although minor improvements such as better signage for EV chargers could enhance the experience.
The beds receive high praise for comfort, especially the king-size options. Guests frequently highlight the comfort of the soft mattresses and pillows, contributing to restful sleep. While there are comments about the double and sofa beds being less comfortable, the main beds are widely appreciated for their softness and cleanliness, adding to a positive overall stay experience.
Hotel L'Oie des Neiges, strategically located off major highways, remains an ideal choice for travelers, business professionals and families alike. Its proximity to key routes, a gas station, various restaurants and attractions like Old Quebec and Orleans Island, provides great convenience. Despite its accessibility, the hotel maintains a tranquil atmosphere with minimal traffic noise.
Breakfast at Hotel L'Oie des Neiges generally receives favorable feedback for its quality and variety. The included meal offers a hearty and satisfactory start to the day, appreciated for its range of both hot and cold options. Some minor criticisms arose regarding cold or boxed breakfasts during the peak of the COVID-19 pandemic and occasional issues with specific items. Nonetheless, for many, breakfast remains a solid and enjoyable component of the hotel experience.
The hotel's dining experience faces a significant challenge due to the closure of its on-site restaurant, attributed to the pandemic. This has led to guests seeking alternative dining options outside, often with mixed results. The staff do their best to mitigate this by offering recommendations, although not all suggestions meet guests' expectations. There have been calls for amenities such as fridges and microwaves in rooms to help guests navigate the limited dining options.
Rooms at Hotel L'Oie des Neiges are predominantly well-received for their spaciousness and cleanliness. Many guests appreciate large, comfortable beds and useful amenities like irons, microwaves and fridges. Despite a few observations about outdated furnishings and occasional noise from the highway-facing rooms, the general sentiment remains positive. Cleanliness is a standout feature with many guests describing their accommodations as spotless and well-maintained.
The hotel staff are widely praised for their friendly and accommodating service, notably contributing to a warm and welcoming atmosphere. Exceptional mentions include specific staff members who left a lasting positive impression. Despite some occasional lapses, overall feedback highlights the staff’s dedication to providing a pleasant guest experience.
Free Wi-Fi is available and generally considered reliable for basic use, though some guests encountered unstable connections, especially during video calls. Enhancements could be made to ensure more robust and stable internet access for all guests.
The spa and pool areas receive favorable feedback for their relaxing ambiance, cleanliness and range of facilities, including a sauna and whirlpool bath. While there are occasional complaints about cleanliness and operational issues, these do not significantly detract from the overall positive experience.
Families find the hotel particularly accommodating, enjoying spacious rooms and the child-friendly pool. The hotel's welcoming staff and pet-friendly policy further enhance its appeal as a family destination.
The comfort of beds at Hotel L'Oie des Neiges garners mixed reviews. While many guests enjoy comfortable and clean bedding, some highlight issues with discomfort and outdated mattresses.
Despite its challenges primarily related to the temporary closure of its restaurant, Hotel L'Oie des Neiges successfully delivers a largely positive experience marked by its strategic location, spacious and clean rooms, helpful staff and family-friendly amenities.
Quality Inn & Suites consistently receives praise for its exceptional service and facilities, making it a top choice for many travelers. The hotel’s prime location near Highway 20 offers easy access to major routes, Old Quebec City ferry connections and essential services like grocery stores, restaurants and gas stations, providing convenience without compromising on tranquility. Its advantageous position near the convention center and river station adds further appeal for both leisure and business guests.
The breakfast at Quality Inn & Suites stands out, frequently described as generous, hearty and offering a wide variety of hot and cold options. Guests commend the cleanliness and inviting atmosphere of the breakfast area, making it a delightful start to their day. The lunch offerings are also well-received, noted for their delicious and diverse choices served by attentive staff, enhancing the dining experience.
Rooms are highlighted for their spaciousness, modern amenities and cleanliness. Recent renovations contribute to a fresh and bright environment and the inclusion of conveniences like fridges, microwaves and streaming-capable TVs ensure a comfortable stay. The consistent maintenance and cleanliness standards extend to common areas like the pool and reception, underscoring the property’s commitment to providing a clean, serene and pleasant experience for all guests.
The staff at Quality Inn & Suites earns high marks for their friendly and helpful demeanor. Multilingual and courteous, the team goes above and beyond to assist guests, enhancing the overall welcoming atmosphere. This exceptional service is echoed by guests who appreciate the staff’s efforts in creating a warm and inviting environment.
While the pool is smaller and noted to be slightly cold by some, it is well-maintained and considered a nice amenity for a refreshing swim. The hotel’s family-friendly environment is also a notable aspect with indoor and outdoor play areas for children and considerate service for families traveling with kids.
Beds receive positive reviews for comfort, though preferences for mattress firmness vary. Overall, most guests find the beds and bedding to be clean and comfortable, ensuring a good night's rest. Business travelers find the hotel practical, offering clean accommodations and convenient amenities, including ample desk space and easy access to the convention center.
Accessibility is another strong point with rooms and common areas designed to accommodate guests with disabilities. The staff’s attentiveness and the accessible features, like the breakfast bar, contribute to a comfortable stay for differently-abled guests.
For those traveling with pets, Quality Inn & Suites is highly recommended. The hotel’s pet-friendly approach includes thoughtful touches like dog cushions, bowls and treats, creating a welcoming environment for canine companions.
Overall, Quality Inn & Suites excels in providing a comfortable, clean and welcoming environment with excellent service, making it highly recommended for a variety of travelers.
Hôtel Plaza Québec par JARO, located in a prime area of Quebec City, receives frequent praise for its convenient access to key attractions, restaurants, shopping centers and tourist spots like the Quebec Aquarium. Guests appreciate the ease of traveling around the city both by car and public transport, despite some minor inconveniences related to construction and relative distance to Old Quebec. The hotel’s quiet environment ensures a peaceful stay, making it a comfortable base for various outings.
Breakfast at the hotel’s Ginger restaurant is generally well-regarded for its delicious and varied options, convenient room service and good table service. However, many guests are disappointed that breakfast is not included in the room rate and find the high cost of the breakfast buffet unjustified, paired with service delays and limited variety at times.
Dinner experiences are highlighted by delicious meals, attentive staff and an enjoyable atmosphere with live entertainment. Specific dishes like the salmon and children’s menus receive commendation, as does the bar’s welcoming ambiance. Nonetheless, reviews also mention overpriced meals, inconsistent food quality, long wait times and occasional issues with order accuracy.
Room experiences are mostly positive with guests often commenting on the cleanliness, spaciousness, modern amenities and comfortable bedding. Special features such as the Violet Suite’s romantic ambiance and pool-facing balconies add to the appeal. However, issues like inadequate lighting, small bathrooms, outdated equipment and noise disturbances are frequently noted.
In terms of cleanliness, the hotel generally maintains high standards with common areas and rooms kept clean and visually appealing. Yet, some guests report inconsistencies with occasional dirty bathrooms, dusty surfaces and lapses in maintenance highlighting areas for improvement.
Staff at Hôtel Plaza Québec par JARO are often praised for their courteous, friendly and professional demeanor with several staff members going out of their way to ensure guest comfort. However, inconsistencies in attentiveness, service efficiency and occasional unhelpful or rude behavior from some staff members suggest the need for improved service consistency.
The free wifi service receives mixed reviews with complaints about slow speeds, frequent disconnections and lack of access in rooms, signaling the need for better connectivity solutions.
The hotel’s spa and fitness facilities show potential but require significant improvements. While the spa pool's cleanliness and warmth are appreciated, overcrowding, poor maintenance and operational issues diminish the experience. The gym, although clean and adequately sized, suffers from broken equipment and a lack of water availability, detracting from its utility.
Overall, Hôtel Plaza Québec par JARO offers a pleasant stay with its prime location, comfortable rooms, good dining experiences and generally commendable staff. Addressing specific areas like breakfast inclusivity, room maintenance, service efficiency and enhancement of spa and fitness facilities could further elevate the guest experience.
L'Hôtel Québec par JARO receives positive reviews across various categories, making it a favorable spot for families and travelers alike. The hotel boasts a commendable location, conveniently situating guests near family-friendly attractions, restaurants and essential city amenities while ensuring easy access via car and parking facilities.
Breakfast and dinner options at the hotel's restaurant are met with praise for their variety and taste, particularly the buffet meals. However, there are mixed feelings about the expense, especially when not included in the room price and some guests have noted varying service quality.
The rooms receive accolades for their cleanliness, spaciousness and family-friendly features such as kitchenettes and Murphy beds. However, some guests feel the establishment shows signs of aging and could benefit from renovations, particularly concerning outdated fixtures and occasional maintenance issues.
Cleanliness and service quality at L'Hôtel Québec par JARO are often highlighted positively with staff described as friendly, professional and efficient. The hotel generally maintains a clean environment, although certain areas such as hallways and the pool area have room for improvement.
Wi-Fi service is reliable in public areas but inconsistent in guest rooms and while the gym is generally well-received for its modern equipment, it could benefit from better signage and maintenance.
The pool area, characterized by fun water features and a jacuzzi, is especially appreciated by families with children but sometimes suffers from overcrowding and cleanliness issues. The parking facilities are praised for their convenience and safety, though some guests encounter minor issues such as distance from the entrance and lack of electric vehicle charging stations.
Overall, L'Hôtel Québec par JARO is lauded as an excellent destination for families, offering a variety of activities and amenities that keep children entertained and provide a comfortable stay for all its guests, despite a few areas requiring attention.
Hotel Quartier, part of the Ascend Hotel Collection, enjoys a prime location in Quebec City. Its proximity to major highways, bridges, shopping centers, restaurants and key attractions makes it an ideal choice for both leisure and business travelers. The hotel's modern, spacious and clean rooms, complemented by large comfortable beds and lovely views, are frequently praised by guests. Although some find the rooms smaller than expected, especially for larger groups, the overall cleanliness and comfort more than make up for it.
The hotel staff are consistently commended for their friendly and professional demeanor, contributing significantly to positive guest experiences. The maître d'hôtel and bilingual staff enhance this warm, welcoming atmosphere by handling requests efficiently and courteously. The cleanliness of the hotel, including its swimming pool, which is well-maintained and family-friendly, further elevates the guest experience.
While breakfast services could use improvement, including the addition of basic breakfast options or a common kitchenette, the convenience of nearby restaurant alternatives helps mitigate this shortfall. The on-site dining at Barbie's restaurant is appreciated for decent food quality, though some guests find the service slow.
Free Wi-Fi is available, though its reliability varies and some guests experience connectivity issues, particularly near the pool. The hotel's comfort-focused amenities extend to its business facilities, which include work desks in rooms and accessible common areas conducive to professional tasks.
Despite some criticisms regarding maintenance, soundproofing and the occasional inconsistent housekeeping service, Hotel Quartier generally manages to deliver a satisfying stay. Its strategic location, modern amenities and high standard of cleanliness make it a preferred choice for travelers visiting Quebec City.
Hotel Classique is highly favored by guests for its outstanding location, offering convenient access to key amenities like shopping centers, restaurants, bus stops and major roads, making it an ideal base for exploring Quebec City. The central positioning, coupled with on-site amenities such as restaurants, a swimming pool and indoor parking, enhances guest convenience and contributes to a pleasant experience for both short and extended stays.
The hotel's on-site dining options, particularly Cosmos Restaurant and Shogun Sushi, receive high praise for their excellent food and service. These restaurants, along with several nearby eateries, provide guests with diverse culinary choices, making the dining experience at Hotel Classique noteworthy.
Rooms at Hotel Classique are generally well-received, being described as spacious, clean and comfortable. They are equipped with practical amenities like fridges, microwaves and coffee makers. Despite occasional issues with outdated furniture and small bathrooms, the modern renovations and thoughtful inclusions like balconies with scenic views contribute to an overall positive stay.
Cleanliness is another strong point for the hotel with many guests noting the spotless condition of their rooms and common areas upon arrival. While there are occasional reports of lapses in cleanliness, the diligent cleaning staff generally maintain high standards, ensuring a welcoming environment.
The staff at Hotel Classique are frequently commended for their friendliness, professionalism and helpfulness. They are known for their attentive service, resolving issues promptly and contributing significantly to the positive guest experience, although isolated incidents of unprofessional behavior have been reported.
The hotel's Wi-Fi service receives mixed reviews with some guests experiencing strong and reliable connectivity while others encounter weak signals and slow speeds. This inconsistency suggests room for improvement in the hotel's internet services.
The gym at the hotel is appreciated for its cleanliness and good condition, although the small size and lack of air conditioning are noted drawbacks. Nevertheless, it offers a functional option for fitness enthusiasts.
The swimming pool has a mix of reviews, being praised for its cleanliness and accessibility but critiqued for its cold temperature and small size. Despite these issues, it remains a popular feature, especially among families.
Parking at Hotel Classique is another aspect that draws positive feedback, particularly for its availability and convenience. The provision of underground and outdoor parking options adds value, though the tight spaces and ongoing renovations can present challenges.
The hotel stands out as a family-friendly destination, offering spacious rooms, a welcoming environment and amenities like an indoor pool that appeal to children and parents alike. These attributes make it a preferred choice for family vacations and extended stays.
Overall, Hotel Classique delivers a comfortable and convenient experience with its strategic location, excellent dining options, spacious rooms and dedicated staff, making it a popular choice among travelers. Despite some areas needing attention, such as Wi-Fi connectivity and minor maintenance issues, the hotel continues to provide a generally satisfying stay for its guests.
Travelodge by Wyndham Quebec City Hotel & Convention Centre provides a comfortable and practical choice for travelers, thanks primarily to its prime location. Conveniently situated close to the airport and major highways, the hotel offers easy access to Old Quebec, downtown areas, various parts of the city and beyond. It is surrounded by numerous amenities, including shopping centers, dining options and essential services, making it an attractive base for both short and long stays. The accessibility of bus stops and ample parking facilities further enhance its appeal.
The breakfast experience, while receiving mixed reviews, has been appreciated for the quality of morning meals featuring a decent variety that many guests enjoyed. However, the lack of inclusion in the room rate and occasional issues with quality and service efficiency suggest room for improvement. Dinner services at the hotel have faced challenges with guests recommending exploring the nearby dining alternatives due to inconsistent operational hours and occasional dissatisfaction with the restaurant's quality.
Guest rooms are well-regarded for their spaciousness, cleanliness and modern American-style decor. The comfort of the beds and the quiet, safe environment are consistently praised, making for a restful experience. While minor issues such as a lack of microwaves, limited TV programming and occasional maintenance complaints exist, the overall feedback is positive with guests finding the accommodations very comfortable and well-suited for extended stays.
The hotel's cleanliness standards are generally commendable with many guests noting the spotless and well-maintained rooms and hallways. Yet, occasional problems with dirty floors, stained ceilings and dusty carpets indicate areas needing attention, particularly in maintenance and thorough cleaning between stays.
A major highlight of the Travelodge is its staff, who receive high marks for their friendliness, helpfulness and bilingual capabilities. The front desk and housekeeping teams are noted for their professionalism and courteous service, contributing significantly to a positive guest experience.
Wi-Fi services at the hotel have garnered mixed feedback. While some guests found the connection reliable, others reported issues with connectivity and stability, indicating inconsistency in service. The hotel’s gym and pool facilities also receive varied reviews. The gym is praised for its accessibility and basic equipment but criticized for cleanliness and maintenance issues. Similarly, the indoor heated pool is appreciated for relaxing, though concerns about its small size, temperature and cleanliness have been noted.
Parking receives favorable feedback with ample, complimentary spaces available, including options for covered and underground parking. The hotel’s proximity to the airport adds to its convenience, though some guests mentioned slight confusion due to signage and parking lot layout.
Families find the hotel to be an excellent option, citing fair pricing, spacious rooms and amenities like baby cots at no extra cost. The family-friendly environment and activities such as the pool make it a hit with children, despite occasional noise from younger guests in the hallways.
Overall, the Travelodge by Wyndham Quebec City Hotel & Convention Centre delivers a comfortable stay with notable strengths in location, staff service and room quality, while presenting opportunities for enhancements in breakfast offerings, dining services, cleanliness and facility maintenance.
Hôtel Le Concorde Québec receives high praise primarily for its prime and strategic location, considered perfect for exploring Quebec City. Guests appreciate the convenience of walking to key attractions including Old Quebec, the Plains of Abraham and various bars, restaurants and shops. The geographic location, coupled with stunning city views from high-floor rooms, enhances the overall experience, making the hotel a favored choice for visitors.
The breakfast offerings at the hotel are also well-received, particularly the standout restaurant, Cochon Dingue, known for its excellent breakfast, generous portions and attractive presentation. JAJA Restaurant also receives positive remarks for its food and exceptional coffee. However, guests note breakfast is not included in the room price and the service often starts later than some may prefer. Despite these logistical challenges, the quality of the food and service make dining at the hotel's breakfast venues a recommended experience.
For dinner, the hotel's dining options are impressive, especially the revolving restaurant, Le Ciel, which offers a unique 360-degree view of Quebec City. The quality of food and attentive service receive accolades, though it can be pricey. The Cochon Dingue also serves as a popular choice for its extensive dish offerings and reasonable prices. Mixed reviews were given to JAJA with some finding the food and service commendable, while others questioned its value.
The rooms are appreciated for their spaciousness and breathtaking views of the river and Old Quebec. Guests find the beds comfortable, which significantly contributes to a pleasant stay. However, the rooms are frequently described as outdated with common issues including old and damaged furniture, faulty lighting and insufficient maintenance. Cleanliness is another concern with reports of dust, mold and stains. Despite these drawbacks, the room size and views remain significant positives.
Cleanliness throughout the hotel receives mixed reviews. While some guests praise the clean accommodations, others note specifics such as dusty rooms, moldy bathrooms and poorly maintained public areas. Maintenance issues are frequently mentioned, indicating a need for thorough cleaning routines.
The staff at Hôtel Le Concorde Québec is generally praised for their friendliness and professionalism. Guests appreciate the welcoming and courteous attitude of the front desk and housekeeping staff, although some encountered unhelpful or aloof service, particularly during high-need moments. Valet service is noted as convenient but sometimes hampered by longer wait times.
Free Wi-Fi is a notable area of concern with many guests finding the connection weak and coverage spotty. Slow speeds and frequent disconnections were common complaints.
The pool, situated on the 4th floor, appeals to families with its beautiful views and family-friendly atmosphere. However, cleanliness and maintenance issues such as cloudy water and insufficient monitoring are recurring concerns.
The parking situation receives mixed feedback with some guests appreciating the efficient valet service, while others find the on-site parking limited and expensive. The underground parking facilities also receive criticism for being old and tight.
EV charging stations are present, which guests appreciate, though the availability of these facilities could be improved.
Hôtel Le Concorde Québec is considered a family-friendly hotel with comfortable accommodations and nearby attractions. However, noise from children running through the halls and a lack of soundproofing were noted concerns.
The vibrant nightlife around the hotel is a highlight, providing convenient access to a variety of dining and entertainment options on Grande Allée, making it a perfect spot for those looking to enjoy Quebec City's dynamic evening scene.
Hotel Universel offers a conveniently located stay near Laval University and essential services, making it an excellent base for various activities. The hotel's prime location allows easy access to public transportation, highways and numerous attractions like downtown Quebec City, the Aquarium and Montmorency Falls. Guests appreciate the proximity to restaurants, shopping centers and grocery stores and the availability of an on-site bar and restaurant enhances their experience.
The on-site Boston Pizza restaurant provides convenience, especially for those who prefer not to leave the hotel for dining. While some guests enjoyed the clean ambiance and courteous service, others found the food average and overpriced. Despite mixed reviews on the restaurant's offerings, the hotel's location near numerous dining options is a plus.
Guests appreciate the spaciousness, comfort and cleanliness of some rooms with features like kitchenettes and large balconies adding to the overall comfort. However, many guests noted that the rooms are outdated and in need of renovation with issues like peeling wallpaper, dirty carpets and poor soundproofing. Cleanliness and maintenance inconsistencies, such as dirty sheets and malfunctioning appliances, were areas of concern.
The hotel's cleanliness receives mixed reviews; while some guests praised the clean rooms and practical facilities, others encountered dirty environments and inadequate maintenance. The lack of consistent cleaning services and problematic spa and pool areas were notable downsides.
The staff at Hotel Universel generally receive positive feedback for their friendliness and helpfulness. The reception, pool and restaurant staff are often commended for their polite and professional service. However, some guests experienced indifferent or rude behavior and issues like unprofessional conduct and lack of cleaning service were mentioned.
The Wi-Fi offerings at the hotel could benefit from significant improvements, as many guests reported weak and unstable signals. Despite these connectivity challenges, free Wi-Fi is provided and guests appreciated the courteous staff's efforts.
The gym is appreciated for its simple yet functional equipment, although cleanliness and condition left room for improvement. The pool area with its exotic ambiance and warm water, is enjoyable, especially for families. However, issues like crowding, cleanliness and insufficient supervision were noted.
Free parking is a notable benefit with many guests valuing the convenience and spaciousness. However, parking availability can be limited during busy times, causing some difficulties in finding a spot.
Hotel Universel is recognized as a family-friendly destination, offering spacious, clean rooms suitable for young children. Despite areas needing improvement, the hotel's convenient location, friendly staff and practical amenities provide a generally pleasant stay for both leisure and business travelers.
Hotel Chateau Laurier Québec enjoys an enviable location in the heart of Quebec City, providing guests with easy access to major landmarks, tourist attractions and a variety of restaurants. Its strategic positioning near the historic center, the Plains of Abraham and old city walls makes it an ideal base for sightseeing. The hotel's convenience is further enhanced by its proximity to public transportation and the Main Street, along with on-site parking that guests find particularly appealing. This prime location allows for easy exploration of the city's culinary and cultural offerings.
Regarding breakfast, the reviews were mixed. While some guests appreciated the good selection of breakfast foods and the buffet's taste, others found the quality and variety lacking, especially given the high cost. Many mentioned that it was expensive and not up to the standard expected from a premium hotel. The criticisms also included limited options and the absence of a hot breakfast, compounded by the inconvenience of the dining room not being open in the morning.
For dinner, guests appreciated the close proximity to various restaurants but noted that the hotel itself lacks on-site dining options. The adjacent St-Hubert restaurant, which opens at 11 am, serves as an alternative, though it doesn't fully cover breakfast or evening dining needs.
The rooms at Hotel Chateau Laurier Québec receive mixed reviews. Generally, the rooms are described as spacious, clean and comfortable with excellent bedding. Some rooms offer luxurious bathrooms and beautiful views. However, inconsistencies were noted—some rooms appeared small, outdated and had cleanliness issues. Noise from the outside and temperature control were additional concerns. Room amenities also varied with some rooms missing essentials like electric kettles and fridges.
Cleanliness is a strong point for the hotel; many reviews highlight the spotless and well-maintained condition of the rooms and facilities. Guests appreciated the clean, comfortable accommodations, though there were a few comments about infrequent room cleaning and minor housekeeping issues.
The staff at Hotel Chateau Laurier Québec are frequently praised for their friendliness, courtesy and professionalism. The reception desk, in particular, receives commendations for efficient and warm service. However, occasional mentions of understaffing and less courteous interactions were noted.
On the downside, the hotel's WiFi service is a significant area of concern with many guests experiencing difficulty in connecting to the internet and noting poor connection quality in the rooms.
The gym receives mixed feedback; while it’s considered adequate for a basic workout, it is small and some equipment might be out of order occasionally. Guests appreciated the relaxation area but noted the need for self-provided towels.
The indoor pool is well-regarded for its cleanliness and ease of access, though its small size was a drawback for some guests. Parking facilities are praised for being safe and secure despite narrow spaces and high fees.
The vibrant nightlife surrounding the hotel is a plus for those seeking entertainment, though the noise from nearby bars, garbage collection and other sources can be a disturbance.
In conclusion, Hotel Chateau Laurier Québec stands out for its excellent location, overall cleanliness and friendly staff. While the room experiences and WiFi quality can vary, the prime positioning and accommodating environment make it a solid choice for both leisure and business travelers.
Hôtel Palace Royal Centre-Ville Québec par JARO, nestled in the heart of Quebec City, offers an excellent location for travelers wanting to explore the historic charm of Old Quebec. Just steps away from bustling streets, restaurants, bars and key attractions, the strategic placement allows guests to comfortably walk to notable landmarks, eliminating extensive travel planning. The hotel features clean, comfortable and spacious rooms, many with city views and some with balconies. Amenities such as a swimming pool and spa enhance the experience for families and solo travelers alike, complemented by on-site dining options that enrich the visitor experience.
Breakfast at the hotel presents a mixed bag of reviews. While many guests appreciate the wide variety and quality of the breakfast buffet, concerns about high prices and service inconsistencies frequently arise. Conversely, the restaurant receives mostly positive feedback for its delicious meals, good value and excellent service, despite occasional long wait times and issues with certain dishes.
Guests generally praise the spacious and comfortable rooms, often highlighting the separation of bedrooms from living areas, making them ideal for families and groups. Cleanliness and maintenance are usually noted positively, though there are occasional mentions of housekeeping inconsistencies and the need for interior updates. Some rooms have minor noise or maintenance issues, but overall, the rooms provide a comfortable stay aided by modern amenities.
The hotel's staff garners positive reviews for their professionalism, friendliness and helpfulness, particularly praising the front desk team for their courteous service. Nevertheless, interactions with some reception staff have varied and issues related to staff shortages occasionally impact service quality.
The pool and gym facilities receive mixed reviews. The pool area is loved by families for its relaxing atmosphere and appealing features, yet faces issues with size, cleanliness and maintenance. The fitness center, while adequate, could benefit from more attentive maintenance and better equipment.
Parking at the hotel is convenient but comes with a hefty fee of $26 per day. The underground location is appreciated, although the garage's narrow layout and lighting are points of concern. Despite these drawbacks, the on-site parking is considered beneficial for exploring Quebec City without needing to use a car.
Families find Hôtel Palace Royal Centre-Ville Québec par JARO accommodating with spacious rooms, a kid-friendly environment and convenient amenities. The location is especially favorable for family excursions to local attractions. However, some minor inconveniences such as the pool being too cold for children can disrupt an otherwise pleasant stay.
In summary, Hôtel Palace Royal Centre-Ville Québec par JARO offers an excellent base for exploring Quebec City, providing a blend of comfort, convenience and charm. While there are areas for improvement, the positive aspects, including its prime location, spacious rooms and family-friendly environment, make it a popular choice among travelers.
Le Capitole Hotel is a luxurious and high-end property located in the heart of Quebec City, offering an exceptional location that allows guests to explore the charming city with ease. The hotel's breakfast is a highlight with a delicious and attractive menu that guests have raved about. The rooms are modern, stylish and spacious with comfortable beds and beautiful bathrooms. The hotel's commitment to cleanliness is exceptional with guests praising the hotel's exceptional cleanliness and well-kept surroundings. The staff is outstanding with friendly, helpful and courteous personnel who make every guest feel welcome and special. The pool area is beautiful with breathtaking views of the city and the parking options are easy and convenient. The hotel exudes luxury with a 5-star standard that offers exceptional hospitality, service and cleanliness, making it one of the finest properties in the area. Overall, Le Capitole Hotel is a magnificent and luxurious hotel that any traveler should consider for a memorable and comfortable stay.
Hotel Manoir Victoria is highly praised for its exceptional location in the heart of Old Quebec, making it an ideal base for exploring the city's historic attractions. Guests appreciate its proximity to main tourist sites, charming streets and a vibrant selection of restaurants and bars. This prime location, combined with the hotel's cleanliness and comfort, makes it a recommended choice for travelers looking to immerse themselves in Quebec City's rich culture.
The hotel's breakfast receives mixed reviews. While many guests commend the variety and quality, describing it as akin to brunch, others find it overpriced and sometimes crowded due to a small breakfast room. Positive remarks highlight the buffet format and the extended hours until 11 am, though the high costs and occasional lack of availability detract from the overall satisfaction for some.
Dining at the hotel's associated restaurant, Bistro Boulay, is a standout experience. Guests rave about the phenomenal cuisine and exceptional service with the restaurant's full capacity underscoring its quality. Making a reservation is highly recommended to ensure a spot, despite the occasional need for dinner reservations and limited opening days.
Guests frequently praise the spacious, modern and clean rooms at Hotel Manoir Victoria. They appreciate the thoughtful decor, comfortable beds and beautiful views. Despite a few mentions of smaller rooms and minor issues like noisy air conditioning, the overall impression is positive. The soundproofing ensures a quiet and restful stay and the modern amenities add to the comfort.
The dedication to cleanliness is a hallmark of the hotel with guests consistently highlighting the immaculate state of rooms and common areas. The attention to detail by the cleaning staff contributes significantly to the hotel's positive reputation.
The hotel's staff is another highlight, frequently commended for their professionalism, friendliness and exceptional service. Reception and porter services receive specific mentions for being warm, attentive and efficient, enhancing guests' overall experience.
The heated indoor swimming pool is a well-regarded feature, appreciated for its cleanliness and well-maintained state. Families with children particularly enjoy the pool, despite some noting its small size and occasional closures. The pool area, including a sauna, adds to the enjoyment of guests.
Valet parking services at the hotel are praised for their convenience and organization, although some guests find the parking fees high. The overall positive feedback on the clean rooms, friendly staff and excellent location complements the parking experience.
The beds at Hotel Manoir Victoria are lauded for their comfort with many guests highlighting the quality of bedding and pillows. While there are occasional comments about narrow or worn mattresses, the general consensus is that the beds contribute to a restful and enjoyable stay.
Overall, Hotel Manoir Victoria stands out for its prime location, cleanliness, comfortable accommodations and dedicated staff, making it a highly recommended option for visitors to Quebec City.
Hotel PUR, Quebec, a Tribute Portfolio Hotel, stands out for its strategic and convenient location near Old Quebec, making it ideal for exploring the city's cultural landmarks, bars, cafes and shops on foot. Spectacular views from higher floors and a welcoming policy for pets are additional highlights. Exceptional staff service enhances the overall experience with friendliness and helpfulness frequently noted.
Rooms are praised for their modern design, comfort and cleanliness. Beds, in particular, receive high marks for comfort, contributing to a restful stay. The well-maintained gym and pool facilities, along with commendable cleanliness in rooms, add to the hotel's appeal. However, there are occasional issues with air conditioning and room noise, but these are minor compared to the overall positive sentiment.
Breakfast and dinner offerings at the in-house restaurant, La Table, receive mixed feedback. While the breakfast service is often praised, many guests feel the cost is high and suggest it should be included in the room rate. Dinner experiences vary with specific dishes praised, but some guests note a decline in quality and service post-pandemic.
Parking conveniences are acknowledged, but high fees and occasional difficulties in securing a spot are notable concerns. Despite these challenges, the security and availability of indoor parking add value for guests arriving by car.
The hotel's dog-friendly policies are well-received, though some guests suggest designated dog-friendly areas for an even better experience. Overall, Hotel PUR combines an excellent location, good facilities and top-notch staff services, making it a favored choice for travelers looking to immerse themselves in the vibrant essence of Quebec City.
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