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Summary of reviewsPrimera Dru Hotel&Spa stands out as a highly praised establishment, particularly favored for its idyllic location on the outskirts of Baia Mare. The serene and tranquil environment makes it a perfect retreat for relaxation enthusiasts. Its proximity to main attractions and the airport adds convenience, while the nearby large outlet enhances the shopping experience. This strategic position not only offers charming views and easy access but also provides a gateway to explore the broader Maramures region.
Guests consistently commend the breakfast offerings, which are described as rich, varied and fresh, ensuring a satisfying start to the day. The buffet style boasts ample and tasty options, complemented by a clean and pleasant dining environment. Though there are minor suggestions for greater variety and warmth of some dishes, the overall feedback remains highly positive.
Dinner at the hotel is unequivocally appreciated with many guests lauding the quality and taste of the dishes. The à la carte menu receives high marks for its excellent culinary offerings, contributing to an enjoyable dining experience. Even with a few mentions of a limited menu, the affordability and quality of the meals make dining at the restaurant a standout aspect of the hotel.
The rooms at Primera Dru Hotel&Spa offer a high level of comfort, noted for their spaciousness, cleanliness and modern decor. Guests appreciate the thorough and regular cleaning services provided by the friendly staff. While a few minor issues such as occasional structural flaws and the lack of certain features like balconies or refrigerators are mentioned, the overall satisfaction with the accommodations is evident.
Cleanliness is a hallmark of the hotel with guests consistently noting the immaculate condition of both the private rooms and public areas. This extends to the spa and wellness areas, which are described as well-maintained and clean. A few minor delays in room cleaning are reported, but these do not detract significantly from the overall impression of a spotless environment.
The staff at Primera Dru Hotel&Spa receives high praise for their warm hospitality and helpfulness. From the reception to the restaurant, the team is noted for their polite and attentive service, ensuring a pleasant stay for guests. Occasional mentions of the need for additional training do not overshadow the general positive sentiment towards the staff.
The free Wi-Fi service is adequate with good connectivity in certain areas, although it varies in reliability across the hotel. Meanwhile, the wellness area, including the spa, pool and relaxation zones, garners exceptional reviews for its comprehensive services and relaxing atmosphere. Features like the Salt Spa, hammam and massage services are particularly appreciated.
The pool facilities, both indoor and outdoor, are well-regarded, especially the outdoor pools with slides that are a hit among families. Despite occasional overcrowding and minor maintenance issues, the pools are generally seen as a significant positive aspect of the hotel.
Parking at Primera Dru Hotel&Spa is convenient and hassle-free with ample and accessible spaces for guests. This contributes to the ease and enjoyment of the stay.
Overall, Primera Dru Hotel&Spa offers a commendable four-star experience, featuring spacious, clean rooms, excellent dining options and a well-maintained spa and pool area. The exceptional staff, strategic location and family-friendly amenities make it a beloved destination for many travelers.
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