Sendai38.25520000,
140.88233100,
Wakabayashi-ku Itsutsubashi 3-11(Show on Map)
7.4
Good
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Summary of reviewsAPA Hotel Sendai-eki Itsutsubashi receives a generally positive reception from guests, particularly in terms of its prime location, dining experiences and accommodating staff. The hotel’s proximity to Sendai Station is frequently lauded, offering a convenient and walkable distance for easy access to public transportation and the bustling downtown area, rich with shopping and dining options. This accessibility is particularly beneficial for both business and leisure travelers, despite some mixed feelings about the slight inconvenience during adverse weather or with heavy luggage.
The breakfast and dining experiences at the hotel consistently earn high praise. Guests highlight the breakfast buffet’s abundance and variety with delicious local dishes and high-quality ingredients that cater to both Western and Japanese preferences. Evening meals, particularly the Sendai beef tongue and other local specialties, also receive commendation. The staff's attentiveness enhances these dining experiences, making them relaxing and enjoyable even during busy times.
Bedrooms at the hotel are noted for their cleanliness and the availability of basic amenities, including a large public bath that adds a relaxing touch to the stay. Despite the commendable maintenance and comfort, the room sizes are often criticized for being smaller than expected, posing challenges for managing luggage and moving around comfortably. The cleanliness of the rooms, while generally satisfactory, sometimes falls short with reports of dust, stains and lingering odors that can detract from the overall experience.
Staff service at APA Hotel Sendai-eki Itsutsubashi stands out as a highlight with friendly and helpful personnel at the front desk and in the restaurant. Guests appreciate the efficient, polite and prompt responses to their needs, contributing to a smooth and pleasant stay.
The hotel’s wifi services receive positive feedback for being high-speed, smooth and reliable, supporting activities such as video streaming and conference calls without issues. The inclusion of free video-on-demand (VOD) services adds to the convenience and entertainment options available to guests.
The spa facilities at the hotel are frequently praised for their comfort and cleanliness, providing a relaxing escape for travelers. The spacious public baths, both indoor and outdoor, are appreciated for their ambiance and soothing environment, contributing to a soothing and rejuvenating experience.
Family travelers find the APA Hotel Sendai-eki Itsutsubashi accommodating, especially with the convenience of an on-site FamilyMart and the easy walk to Sendai Station. The breakfast buffet is particularly enjoyed by children and the large bath offers fun and relaxation for the entire family.
However, parking presents some challenges with limited spaces and high fees often necessitating alternative and sometimes inconvenient parking options. Despite these hurdles, the hotel’s overall appeal remains strong with its central location, high-quality dining, friendly staff and thoughtful amenities ensuring a comfortable and memorable stay for most guests. Show more
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Hotel with Spa
This hotel offers spa facilities and is conveniently located near Sendai Station. It provides a comfortable and accessible option for travelers.
Family Friendly Hotel
This hotel is widely ranked by families. It is known for its great location and excellent public bath.
3-Star Hotel
This APA Hotel offers a convenient location with easy access to dining options. There is a Family Mart connected to the hotel in the lobby. The hotel is situated in Wakabayashi-ku.
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
Single Room - Non-SmokingRooms feature a 40-inch TV with videos-on-demand, a fridge and a bathroom with a bathtub, a hairdryer and toiletries. Complimentary green tea and a yukata robe are provided.
Single Room - SmokingRooms feature a 40-inch TV with videos-on-demand, a fridge and a bathroom with a bathtub, a hairdryer and toiletries. Complimentary green tea and a yukata robe are provided.
Twin Room - Non-SmokingRooms feature a 40-inch TV with videos-on-demand, a fridge and a bathroom with a bathtub, a hairdryer and toiletries. Complimentary green tea and yukata robes are provided.
Twin Room - SmokingRooms feature a 40-inch TV with videos-on-demand, a fridge and a bathroom with a bathtub, a hairdryer and toiletries. Complimentary green tea and yukata robes are provided.
Double Room with Small Double Bed - SmokingThis room has a semi-double bed (120 cm wide). Rooms feature a flat-screen TV with videos-on-demand, a fridge and a bathroom with a bathtub, a hairdryer and toiletries. Complimentary green tea and yukata robes are provided.
Double Room with Small Double Bed - Non-SmokingThis room has a semi-double bed (120 cm wide). Rooms feature a flat-screen TV with videos-on-demand, a fridge and a bathroom with a bathtub, a hairdryer and toiletries. Complimentary green tea and yukata robes are provided.
Double Room - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a tea and coffee maker, a carpeted floor, yukata and a flat-screen TV. The unit has 1 bed.
Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV, a tea and coffee maker, a carpeted floor and yukata. The unit offers 1 bed.
Guest Reviews
7.4
Good
Location
APA Hotel Sendai-eki Itsutsubashi boasts a prime location in Sendai that garners mixed but mostly positive reviews from guests. Many reviews highlight the hotel's proximity to Sendai Station, describing it as a convenient and walkable distance, typically around 5 to 10 minutes on foot. This accessibility is beneficial for those needing quick and easy access to public transportation, as well as the bustling downtown area, which is rich with shopping, dining options and entertainment venues.
The hotel is particularly appreciated for being in a central spot close to both Sendai Station and Gobashi Station, offering travelers flexibility in their commuting options. Guests also find the location easy to navigate and commend the straightforward route from the station to the hotel.
However, there are some mixed feelings regarding the walking distance from the station. A subset of reviewers noted that the hotel can feel a bit far from Sendai Station, especially when navigating with luggage or during inclement weather when a pedestrian bridge adds a slight inconvenience.
Despite these reservations, the overall consensus appreciates the hotel’s convenient location, often citing it as a good base for exploring Sendai. The nearby amenities, including restaurants, shops and convenience stores, further enhance the appeal, making the APA Hotel Sendai-eki Itsutsubashi a fitting choice for both business and leisure travelers.
Breakfast
The breakfast experience at APA Hotel Sendai-eki Itsutsubashi is generally well-received by guests. Most reviews highlight the breakfast buffet as delicious and abundant, offering a wide variety of menu options. Local dishes are a particularly appreciated feature, providing guests with a taste of Sendai's culinary specialties. Many guests also commend the quality and richness of the ingredients, noting that the choices are both satisfying and varied, ensuring that even those staying for multiple nights do not grow tired of the offerings.
The breakfast service extends until 10 o'clock, allowing guests to enjoy their meal leisurely without feeling rushed. The staff are often praised for their good service during breakfast hours. However, some noted that the breakfast area can get crowded and the layout a bit hard to understand, which may affect the overall dining experience. Additionally, a few guests mentioned the price of breakfast as being on the higher side.
In terms of taste, the breakfast consistently ranks high with many guests emphasizing its deliciousness and the inclusion of both Western and Japanese-style dishes. The buffet's organization and presentation, along with infection prevention measures, have received positive remarks from those who appreciated these steps during their stay.
Despite minor critiques regarding specific items or the breakfast arrangement, the overall sentiment reflects a high level of satisfaction with the breakfast at APA Hotel Sendai-eki Itsutsubashi, making it a memorable part of the guest experience.
Dinner
The dining experience at APA Hotel Sendai-eki Itsutsubashi is predominantly praised by guests for its luxurious and delicious offerings. The hotel's main restaurant, located on the second floor, receives high marks for its friendly service and scrumptious menu options, including the notable Sendai beef tongue charcoal grill and seri hot pot. Guests appreciated the staff's attentiveness, especially towards families with small children, making meals relaxing and enjoyable.
The variety in the dining options also impresses with guests enjoying both dinner and breakfast on-site. Highlights include the breakfast burger and unique local specialties from Sanriku. The evening drink set for dinner is a delightful option that many guests enjoyed. The male staff's exceptional service has been frequently noted, elevating the dining experience further.
Conveniently, the hotel houses a first-floor convenience store and is surrounded by several restaurants, which adds to the ease of finding meals. Nearby eateries, especially those specializing in beef tongue, are also highly recommended by guests.
While largely positive, a few logistical issues were mentioned, such as reservations being full and the restaurant's operational hours not aligning perfectly with some guests' schedules. Nevertheless, the overarching sentiment remains appreciative of the overall quality, variety and service of the dining experiences at APA Hotel Sendai-eki Itsutsubashi.
Rooms
The guest reviews for APA Hotel Sendai-eki Itsutsubashi present a mixed picture, focusing mainly on the room quality and size. Starting with the positives, the cleanliness of the rooms was a recurring highlight with several guests mentioning that their rooms were well-maintained, comfortable and equipped with necessary amenities. Many guests appreciated the clean environment and the quietness of their rooms, which contributed to a calming stay. The availability of a large public bath also received commendations, adding a relaxing touch to their experience. Additionally, the hotel's proximity to Sendai Station added convenience for travelers.
However, the room size was a frequent point of criticism. Many guests found the rooms to be smaller than expected, citing difficulties in managing luggage and moving around. Some noted that even double beds left little space for comfort. The compact nature of the rooms suited those just needing a place to sleep but was less ideal for those looking for more spacious accommodations.
Unfortunately, other aspects of the room quality were less favorable. Several reviews indicated that some rooms had cleanliness issues with dust, stains and even unpleasant odors, particularly from cigarette smoke. The state of some room furnishings and the condition of bathrooms were also points of concern with mentions of broken items, musty smells and residual dirt. The lack of air conditioning or issues with room temperature control was another common complaint, leading to discomfort during stays.
Overall, while the APA Hotel Sendai-eki Itsutsubashi provides a clean and quiet stay with essential amenities and a convenient location, the small room sizes and occasional cleanliness and maintenance problems might deter guests seeking more spacious or thoroughly maintained accommodations.
Beds
The beds at APA Hotel Sendai-eki Itsutsubashi have received mixed feedback from guests with a strong leaning towards positive experiences. Many guests found the beds comfortable, spacious and conducive to a good night’s sleep. The softness of the beds was frequently praised with some describing them as fluffy and incredibly restful. Various room types seemed to offer beds that fit different preferences, from large and luxurious to compact yet cozy setups.
However, there were a few critiques. Some guests felt the beds were too soft, leading to discomfort or back pain. Others mentioned the narrow size of the beds, particularly double beds, which sometimes felt cramped for two people. The quality of the pillows was another point of contention. While some found them just right or even considered purchasing them, others found them too flat or not supportive enough.
Issues with bed-making and cleanliness were sporadically noted with a few guests pointing out poorly tucked sheets or sheets that hadn't been changed. Despite these few critiques, the general consensus highlights that the comfortable and often spacious beds make for a restful stay for the majority of visitors.
Cleanliness
The cleanliness of 'APA Hotel Sendai-eki Itsutsubashi' receives mixed reviews from guests. Many guests appreciated the hotel's overall cleanliness, noting that the rooms were clean, comfortable and provided a sense of calm. The public bathhouse was also commended for being spacious and well-maintained. Additionally, the hotel's lobby and facilities were often described as clean and neat, contributing to a pleasant stay.
However, other guests pointed out several areas where the hotel fell short in maintaining cleanliness. Common complaints included dust accumulation in room corners, on furniture and on air purifiers. Some guests reported finding mold in bathrooms, dirt on bedding and curtains and unpleasant odors in rooms. Issues with the thoroughness of cleaning were also noted with some finding leftover trash, hair and soap stains from previous guests.
Despite these criticisms, the staff received praise for their kindness and helpful attitude and many appreciated the hotel's convenient location and smooth check-in and check-out processes.
In summary, while many guests found 'APA Hotel Sendai-eki Itsutsubashi' to be clean and comfortable, there are notable concerns about consistency in cleaning standards that the hotel may need to address.
Staff
The reviews of APA Hotel Sendai-eki Itsutsubashi paint a picture of a hotel with a consistently high level of staff service, characterized by their friendliness and helpfulness. Numerous guests highlighted the efficiency and politeness of the staff, particularly at the front desk and in the restaurant. Many reviews noted the staff's ability to quickly and effectively respond to requests and provide clear and accurate assistance, making the check-in and check-out processes smooth and hassle-free.
Guests specifically appreciated the friendly demeanor and pleasant attitudes of both male and female staff members with many instances of staff going out of their way to address issues or accommodate special requests. The cleaning staff also received praise for their friendliness and daily greetings. Despite a few instances of less favorable interactions, particularly with parking lot attendants and some front desk personnel, the general consensus is that the hotel's customer service is commendable.
The hotel appears to benefit from well-trained staff who offer polite and courteous service, often with a smile, making guests feel welcomed and comfortable. The efficiency in communication and prompt responses to problems further contribute to a positive experience for visitors. Overall, APA Hotel Sendai-eki Itsutsubashi is valued for its exceptional staff, whose consistent kindness and professionalism leave a lasting impression on its guests.
Wi-Fi
APA Hotel Sendai-eki Itsutsubashi boasts impressive wifi services, which are frequently commended by guests. Many reviews highlight the high-speed, smooth and reliable wifi connectivity that easily supports activities such as video streaming and conference calls. The hotel offers complimentary wifi, making it easy for guests to stay connected. Additionally, guests appreciate the unlimited video viewing and free video-on-demand (VOD) services, which add to the overall convenience and entertainment options during their stay. Despite some minor critiques, such as limited USB ports and inadequate places to hang bath towels, the positive feedback on the wifi reflects well on the hotel's commitment to providing quality internet services.
Spa
Nestled within the heart of the city, APA Hotel Sendai-eki Itsutsubashi offers guests a thoroughly enjoyable spa experience, highlighted by its well-equipped and spacious public bath facilities. The large communal baths, both indoor and outdoor, are frequently praised for their comfort and cleanliness, providing a relaxing escape from the fatigue of travel. Reviewers consistently comment on the spaciousness of the baths, allowing for a more relaxing soak where one can stretch out and unwind.
Guests appreciate the late hours of the bath, making it accessible for those returning late from sightseeing. The outdoor hot springs, in particular, receive high marks for their ambiance and the soothing impact they provide. The presence of multiple washing areas and thoughtful amenities enhance the convenience and ease of use, making the experience all the more enjoyable.
The benefits of the artificial hot spring water are well-noted with many finding the temperature just right and the experience refreshingly invigorating. Despite some mentions of occasional crowding, the overall consensus is that the baths help alleviate travel fatigue and contribute to a pleasant stay.
Located conveniently close to the station, the spa at APA Hotel Sendai-eki Itsutsubashi is frequently cited as a key highlight, combining a relaxing atmosphere with practical amenities and thoughtful details to ensure a pleasant and rejuvenating experience for guests.
Parking
Many guests appreciated the proximity of the parking lot to the APA Hotel Sendai-eki Itsutsubashi and found the availability of a regular parking lot convenient. The presence of friendly parking attendants who provided clear instructions was also well-received. Additionally, some guests were happy with the affordable parking fees when using the hotel or affiliated parking lots directly.
However, several challenges were also pointed out. Parking spaces at the hotel are limited and can quickly fill up, causing guests to seek alternative parking options, sometimes quite far from the hotel. This was particularly inconvenient for older guests. Complaints about the high cost of parking at the hotel were common with many guests comparing it unfavorably to other hotels in the area. The multi-story and revolving parking lots were noted to be time-consuming and navigation to the parking areas was described as difficult and confusing.
Overall, while the hotel offers parking, the scarcity of spaces and high fees, combined with the occasional distance to affiliated lots, present notable drawbacks for guests traveling by car.
Family
APA Hotel Sendai-eki Itsutsubashi offers a family-friendly atmosphere that caters well to guests traveling with children. Guests have praised the convenience of having a FamilyMart located on the first floor, which is perfect for quick snacks and any forgotten essentials. The proximity to Sendai Station, just a five-minute walk, is another added benefit, making city exploration easy and stress-free for families. The children particularly enjoyed viewing the nearby bullet trains, adding an exciting element to their stay.
The breakfast buffet received high marks for its variety and satisfaction, particularly from younger guests. Amenities were found to be user-friendly, although there was some feedback regarding a shortage of children's amenities. Nevertheless, the availability of a large bath at the hotel provided a fun and relaxing activity for the entire family.
While there were a few logistical issues, such as rooms not being adjacent and only four elevators serving many rooms, the overall experience was positive. The kind and responsive hotel staff enhanced the stay, offering good customer service, particularly appreciated by elderly family members. Multiple washing machines and dryers on site also contributed to the convenience.
Guests enjoyed their time in family-sized rooms and appreciated the amenities provided, making it a memorable stay. Despite a few minor inconveniences, APA Hotel Sendai-eki Itsutsubashi stands out as a solid choice for family stays, combining comfort with practical features for an enjoyable visit to Sendai.
Nightlife
The nightlife around APA Hotel Sendai-eki Itsutsubashi offers a blend of convenience and local flavor. Guests appreciated the walking distance to jazz bars and restaurants, allowing for easy access to evening entertainment. The vicinity to Sendai Station opens up more options with nearby stores and a close-by izakaya, enhancing the dining and drinking experience. Despite some late-night disturbances like trains and occasional noises, the proximity to local food and bars made the evenings enjoyable. Overall, it's a spot delivering a modest yet satisfying nightlife experience, especially for those who enjoy casual dining and a good drink close to their accommodations.
3 Star
Nestled near Sendai Station, the APA Hotel Sendai-eki Itsutsubashi is a popular choice for budget travelers. With its close proximity to the station, it offers convenience for those on the move and the attached FamilyMart adds to the ease. One consistent observation across guest reviews is the hotel’s affordability. Many found their stay to be clean and comfortable, offering excellent cost performance with rates often under 10,000 yen per night.
The hotel garners praise for its solid and friendly staff service, ensuring a welcoming atmosphere. The communal bath, although appreciated for its size, can get crowded and occasionally has cleanliness issues. Rooms are generally standard in line with APA quality—simple and functional—but some guests noted issues with cleanliness, such as stains and spills.
Despite its affordability, some feel the hotel’s offerings, particularly the rooms and breakfast, did not match its price, labeling it as somewhat pricey. However, the hotel's beautiful appearance and the comfort it provides at affordable rates seem to balance out these concerns for many guests.
Overall, APA Hotel Sendai-eki Itsutsubashi is suitable for short stays with satisfactory services, offering a reliable and secure experience typical of the APA brand, albeit with room for improvement.
Business
APA Hotel Sendai-eki Itsutsubashi proves to be a commendable choice for business travelers visiting Sendai. Its location near the train station makes it particularly convenient, allowing for easy access to transportation. The hotel’s modern reception area is designed to expedite the check-in process and the staff consistently responds quickly, even during busy times, ensuring a smooth experience. Guests noted the efficiency of the check-out process as well, which simply involves inserting the key card into a designated post.
The hotel’s facilities are well-maintained and clean, offering functional rooms equipped with good amenities and excellent views. Although the rooms are on the smaller side, they are standard in size for business hotels and sufficient for single stays. The rooms also showcase a high level of cleanliness, which adds to the overall comfort.
On the service front, the hotel staff received high marks for their excellent customer service. Polite, friendly and ready to help with any inquiries, they contribute significantly to the positive experience of staying at this hotel. The guests also appreciated the added services such as laundry machines and the availability of a convenience store, enhancing the convenience for business travelers.
Additional benefits include hot springs for relaxation after a long day and a delicious breakfast with a variety of menu options, which is particularly appreciated by guests. Considering the cost performance, the hotel offers good value for the price, making it an affordable yet effective option for business trips.
Overall, APA Hotel Sendai-eki Itsutsubashi is highly efficient, minimizing waste and offering the necessary amenities for business purposes. Its convenient location, excellent customer service and well-maintained facilities make it a suitable choice for brief business trips to Sendai.
Accessible
APA Hotel Sendai-eki Itsutsubashi boasts a highly convenient location, particularly appreciated for its proximity to multiple train stations, including being less than a ten-minute walk from Sendai Station. Guests found it easy to navigate to and from the hotel, making it a practical choice for those with disabilities or large luggage, though some mentioned the need to approach from across the street to avoid an overpass.
The hotel features direct access to a convenience store within the building, adding to the ease of stay, especially for late arrivals or those needing quick purchases. Another notable amenity is the large communal bath, which includes multiple washing areas and offers a relaxing experience. Guests were pleased with the staff's helpfulness and noted ongoing improvements in the hotel's facilities.
Despite some minor concerns, such as crowded elevators and occasional cleaning oversights, the overall accessibility and numerous conveniences like nearby supermarkets and shopping areas enhance the guest experience. The presence of a nearby art museum also adds a cultural touch to the visit. With its strategic location and thoughtful amenities, APA Hotel Sendai-eki Itsutsubashi offers a comfortable and accessible option for travelers.
No, APA Hotel Sendai Eki Itsutsubashi doesn't have any pool.
Yes, a spa is available at APA Hotel Sendai Eki Itsutsubashi.
No, APA Hotel Sendai Eki Itsutsubashi doesn't allow dogs.
Yes, parking facilities are available at APA Hotel Sendai Eki Itsutsubashi.
No, APA Hotel Sendai Eki Itsutsubashi doesn't have a gym.