Best Western Papilio Hotel offers one room for physically challenged guests, rails in the bathroom, wheelchair accessibility, a raised toilet with grab bars, knock lights, a safety bar in the shower, and a walk-in shower.
Movenpick Surabaya City provides easy access for wheelchairs, with general wheelchair access to common and public areas. The hotel offers valet parking and features a lift/elevator. Guests can also benefit from accessible spa services.
Premier Place Surabaya Airport is highly recommended by guests for its excellent location, particularly its convenient proximity to Juanda Airport. The hotel offers an efficient free shuttle service that operates every hour, a feature that is greatly appreciated by travelers with early or late flights. The accommodations are consistently praised for their cleanliness, comfort and practicality, making them ideal for short stays.
The dining experience at Premier Place Surabaya Airport earns top marks, especially the breakfast service, which begins early at 05:30. Guests commend the extensive variety and quality of the breakfast buffet, which includes a range of Asian dishes and sweet treats. The BBQ buffet dinner is another highlight, offering a pleasing variety of options and live music, creating a delightful ambiance. The overall dining options receive widespread approval for their quality and variety, despite occasional notes about price or spice levels.
Rooms at the hotel are often described as clean, spacious and well-equipped with comfortable beds and functional amenities. The hotel's staff plays a significant role in enhancing the guest experience with numerous positive remarks about their friendliness, helpfulness and efficient service. Despite a few reports of disorganization or minor room maintenance issues, the general consensus is overwhelmingly positive.
The cleanliness of the property is another standout feature, extending to the rooms, bathrooms, pool and common areas. The modern facilities and well-maintained environment contribute to a pleasant and inviting atmosphere. The pool area itself is a notable asset, providing a refreshing and well-kept retreat for travelers, although some guests might feel exposed due to its location.
Overall, Premier Place Surabaya Airport excels in offering a convenient, comfortable and clean stay with excellent service and dining options, making it a highly recommended choice for travelers needing easy access to Juanda Airport.
Shangri-La Surabaya offers 'Facilities for the Physically Challenged' and is noted as wheelchair accessible with easy access for wheelchairs. The hotel has lifts/elevators and generally ensures wheelchair access throughout its grounds.
This hotel is committed to providing accessible accommodations for all guests. Its public areas, including the drop-off, lobby, lifts, and room doors, are designed for wheelchair access. It also features wheelchair access to its restaurant and accessible parking.
Vasa Hotel Surabaya provides comprehensive accessibility with accessible airport shuttle, parking, and in-room features. Specific amenities include raised toilets, lowered bathroom sinks, and grab bars in toilets. The hotel is designed to be wheelchair accessible throughout its premises.