5-Star HotelMelia Purosani offers a luxurious stay with its strategic location and extensive facilities. It features a large outdoor pool with a slide, diverse dining options, and family-friendly connecting rooms, making it suitable for both leisure and family travel.
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Summary of reviews related to the '5 Star' categoryMelia Purosani Yogyakarta presents a mixed bag of experiences for visitors, especially when considering its five-star status. The hotel exudes confidence in its rating, often being recognized and celebrated as a top-notch establishment locally, with some guests even describing it as the best hotel around and offering first-class luxury accommodations.
The service provided by the staff consistently receives high praise, characterized as outstanding, polite, and helpful, aligning well with five-star expectations. This exceptional service contributes significantly to the overall guest experience, offering a feeling of luxury in different aspects. Many guests experience high levels of satisfaction, especially those traveling from Japan who find the hotel to be a commendable deal for the price.
Despite these positives, the hotel's physical state appears to fall short of its five-star claims by western standards, with several guests noting the need for urgent renovations and improvements in amenities. The decor and facilities are described as dated, and some of the finer details, such as the quality of towels and the breakfast offering, fail to impress. This mismatch between expectation and reality suggests a skew towards a four-star experience or even lower, with some reviewers pointing out a slide in the hotel's past grandeur.
Nonetheless, Melia Purosani remains a well-known local institution, drawing guests with promises of a luxurious stay, albeit with room for improvement in meeting international standards of a true five-star hotel.
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