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Summary of reviewsThe Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel, provides a convenient and enjoyable stay for its guests, situated in the heart of the city near the Luohu border. Its central location, surrounded by shops, restaurants and easily accessible public transportation such as the Guomao metro station, offers a strategic advantage for travelers. The proximity to significant commercial hubs makes it ideal for both business and leisure activities, supplemented by the helpful and hospitable staff who enhance the overall experience.
The breakfast offerings at the hotel are highly praised with guests appreciating the extensive variety and quality of both Western and Eastern options. The sumptuous and abundant buffet features local and international cuisine, making it a highlight of the stay despite a few suggestions for more diverse Western options.
The rooms impress with their spaciousness, cleanliness and comfort. Guests frequently commend the large, comfortable beds and well-equipped bathrooms featuring luxurious touches like marble and rain showers. While there are occasional mentions of dated furnishings and minor cleanliness issues, the general consensus is positive with enthusiastic cleaning staff ensuring high standards of hygiene.
Cleanliness is a notable strength of the hotel with many guests highlighting the spotless conditions and well-maintained facilities. The cleaning services receive special mention for their excellence, contributing to the quiet and comfortable environment. Minor issues like dampness and carpet odors are noted but do not overshadow the overall positive feedback.
The staff's friendliness and accommodating nature consistently receive high praise. Reception team members, including Tina, Peter and Katherine, are often singled out for their courtesy and attentiveness. The dedication of staff members like Gary and Mr. Peter Wu, who go out of their way to assist guests, is particularly appreciated.
The hotel's indoor swimming pool is another notable feature, described as very good and conveniently located. Despite some mentions of it feeling dated and issues with mosquitoes, the pool and additional amenities like the gym and spa remain well-regarded.
Overall, the Crowne Plaza Hotel & Suites Landmark Shenzhen offers a comfortable and convenient stay with its prime location, high-quality breakfast, comfortable rooms, excellent cleanliness and friendly staff, making it a highly recommended choice for travelers.
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Hotel with Rooms With Jacuzzi / Hot-tub