Accessible HotelDespite being a listed building without a lift, this hotel offers four ground floor rooms accessible via a back door providing step-free access. Two of these rooms have wet rooms.
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Summary of reviews related to the 'Accessible' categoryHotel Cromwell Stevenage boasts a charming and character-rich ambiance appreciated by many guests. However, the hotel's accessibility for individuals with disabilities remains a notable concern. The primary challenge highlighted is the absence of a lift, making the multiple staircases throughout the hotel difficult to navigate for those with mobility issues. Some rooms are situated at distant and inconvenient locations, often requiring a substantial walk from the reception, which can be strenuous for older guests or those with disabilities.
There is a distinct lack of wheelchair-accessible rooms and facilities, including an awkwardly positioned accessible toilet. Guests have reported that access routes can feel like a maze with many steps to traverse to reach their rooms. Additionally, some rooms' access points are not straightforward, requiring specific keys, adding to the inconvenience.
In summary, while the hotel's historical charm and character are attractive features, potential guests with mobility challenges should be aware of the accessibility issues and consider whether these might impact their stay.
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