Hotel with SpaThis hotel stands out with its comprehensive spa facilities, including a sauna, hammam, and massage services. Guests consistently praise its cleanliness, comfort, and excellent service, making it a top choice for relaxation and rejuvenation in Kenitra. It also features an outdoor swimming pool, a restaurant, and a beauty salon.
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Summary of reviews related to the 'Spa' categoryUrban Hotel & Spa offers a mixed experience when it comes to its spa facilities, but certain aspects stand out as noteworthy. Guests have praised the exceptional massages, particularly highlighting the skillful touch of the staff, such as Fairuz and Fatiha, who are described as having magical hands and being true professionals in delivering relaxation and rejuvenation. The hammam service receives positive remarks for its quality, providing a soothing and authentic experience.
Convenience is also a plus, with three parking lots available, ensuring that visitors have a stress-free arrival. However, there is a gap between expectations and reality regarding the spa's current status, with reports indicating that some facilities are either under construction or not operational. While some guests felt welcomed by the professional staff, there are contrasting opinions about their demeanor.
Overall, Urban Hotel & Spa promises an excellent therapeutic experience in terms of massages and hammams, but potential guests should be aware of the ongoing developments in the spa area.
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