city inn hotel
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Summary of reviewsCity Inn Hotel, located in the bustling heart of Siem Reap, provides an ideal base for exploring the city, being within easy walking distance to Pub Street, restaurants, stores and a lively market. The convenient central location offers easy access to nightlife and city amenities, yet still maintains an element of tranquility, allowing guests to unwind after their adventures. Complimentary features like a small pool offer a refreshing retreat for guests.
Guests are highly satisfied with the dining experience, consistently praising the hotel’s restaurant and bar for their superb food quality. Breakfast options are varied and include international dishes with pizzas and pastas being standout favorites. The availability of cold beer and a broad range of food and drinks further enhances the dining experience.
The hotel offers a range of budget-friendly, spacious and clean rooms that cater to travelers seeking simple and functional accommodations. While some rooms feature hard beds and dated furnishings, most guests find them generally clean and comfortable with basic amenities such as kettles and free bottled water included.
Cleanliness throughout the hotel is generally well-regarded with guests noting good overall hygiene and a quiet atmosphere at night. However, there are occasional concerns regarding dusty rooms, dirty corners and mold which detract from the otherwise pleasant experience.
The staff at City Inn Hotel receive extensive praise for their friendliness and helpfulness. The team, including the management, ensures that guests feel welcomed and well-cared for, assisting with practical needs like booking tickets and arranging transportation.
The pool is a highly valued feature among guests, offering a well-maintained and pleasant spot to relax. Despite its small size and proximity to a busy street, the pool area is noted for its attractiveness and accessibility, available for a dip at any time.
In summary, City Inn Hotel is an excellent choice for budget-conscious travelers seeking a centrally located, convenient and warm environment. With friendly staff, good dining options and a lovely pool, it offers substantial value despite some minor comfort and maintenance issues.
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Guests are highly satisfied with the dining experience, consistently praising the hotel’s restaurant and bar for their superb food quality. Breakfast options are varied and include international dishes with pizzas and pastas being standout favorites. The availability of cold beer and a broad range of food and drinks further enhances the dining experience.
The hotel offers a range of budget-friendly, spacious and clean rooms that cater to travelers seeking simple and functional accommodations. While some rooms feature hard beds and dated furnishings, most guests find them generally clean and comfortable with basic amenities such as kettles and free bottled water included.
Cleanliness throughout the hotel is generally well-regarded with guests noting good overall hygiene and a quiet atmosphere at night. However, there are occasional concerns regarding dusty rooms, dirty corners and mold which detract from the otherwise pleasant experience.
The staff at City Inn Hotel receive extensive praise for their friendliness and helpfulness. The team, including the management, ensures that guests feel welcomed and well-cared for, assisting with practical needs like booking tickets and arranging transportation.
The pool is a highly valued feature among guests, offering a well-maintained and pleasant spot to relax. Despite its small size and proximity to a busy street, the pool area is noted for its attractiveness and accessibility, available for a dip at any time.
In summary, City Inn Hotel is an excellent choice for budget-conscious travelers seeking a centrally located, convenient and warm environment. With friendly staff, good dining options and a lovely pool, it offers substantial value despite some minor comfort and maintenance issues.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of Siem Reap, the City Inn Hotel offers guests a prime location celebrated in numerous reviews. Positioned conveniently near Pub Street, a variety of restaurants, stores and a bustling market, the hotel places travelers within walking distance of popular attractions. The central location ensures that key points of interest can be reached within minutes on foot, making it a handy base for exploring the area.
Despite being close to the vibrant city center, the hotel maintains a certain level of tranquility, providing a comfortable retreat after a busy day. Some reviews note the potential for nighttime noise due to its central location, but for many, this is a small price to pay for the hotel's advantageous position.
Guests frequently commend the easy access to the bus station and other city amenities, highlighting its ideal location for those who enjoy nightlife. Furthermore, the presence of a small pool offers a refreshing dip after a day of sightseeing.
Overall, the City Inn Hotel stands out for its exceptional accessibility and convenience, making it an excellent choice for travelers seeking to stay at the heart of Siem Reap.
The breakfast at City Inn Hotel has received positive feedback from guests, characterized as good and even superb. The hotel offers a variety of international breakfast options that guests find acceptable. The bar and restaurant also come highly recommended for their very good food with delicious pizzas and pastas being a particular highlight. Guests appreciate the delicious cold beer and commend both the quality and range of food and drinks available. The hotel’s restaurant on the first floor provides good food and beverages, contributing to an overall satisfying dining experience during their stay.
The dining experience at the City Inn Hotel receives high praise from guests, particularly for its bar and restaurant on the first floor. Guests consistently commend the quality of the food, noting the delicious pizzas and pastas as standout options. The bar downstairs also garners positive feedback for both its food and drinks with a special mention of the delicious cold beer. Overall, the food and beverages provided at the City Inn Hotel are described as very good, making it a popular choice for a satisfying meal.
City Inn Hotel offers a range of budget-friendly rooms that cater to travelers looking for simplicity and functionality. Guests frequently mentioned the spaciousness and cleanliness of the rooms, highlighting that they are often clean and comfortable, exceeding expectations in some cases. Comfort is generally satisfactory with rooms featuring comfortable beds and basic amenities that include a kettle and free bottles of water.
However, there are notable downsides. Several reviews pointed out issues like hard beds, dirty corners with mold and outdated furnishings. The absence of TVs, refrigerators and consistent hot water was a recurring mention and some guests noted inconvenience with paying extra for air conditioning. Noise from the street and occasional maintenance problems like broken doors, weak water pressure and rust in the bathroom were also raised.
Overall, City Inn Hotel seems ideal for budget-conscious travelers or backpackers looking for no-frills accommodation. While it offers large, clean rooms at an excellent price, guests should be prepared for a few compromises on comfort and amenities.
City Inn Hotel garners mixed feedback when it comes to their beds. Some reviews praise the hotel for having a big bed with super comfortable mattress and pillows, while others note that they found the beds comfortable. However, the majority of the feedback indicates that guests often find the beds to be hard and, in some cases, extremely uncomfortable. Reports of mattresses being hard as a board and giving the feeling of sleeping on springs are recurring themes. Additionally, issues such as stained and thin mattresses contribute to some guests labeling the beds as the most uncomfortable they have experienced. Overall, while a few guests enjoy the bed quality, many find them less than ideal for a good night's sleep.
City Inn Hotel offers good value for money and guests have noted its affordability as one of its strengths. Many reviews have highlighted that the rooms, though dated, were clean and comfortable. Guests appreciated the quiet atmosphere at night and the availability of a kettle in the room.
The hotel’s facilities, in general, have been described as clean and the hotel's larger structure is noted as very clean and spacious. Additionally, the laundry service has been praised.
However, there are significant concerns that potential visitors should be aware of. Several reviews mentioned dirty rooms with specifics such as dusty rooms, stained and unwashed sheets and mold in the corners. Bathrooms also received criticism for being in poor condition with some reviews mentioning dilapidation and unsanitary conditions. Additionally, there have been complaints about the rooms not being cleaned during the stay and an overall unpleasant odor in some rooms.
The staff at the City Inn Hotel are highly praised for their helpfulness and friendliness. Guests consistently note that the staff, ranging from the receptionists to the bar attendants and cleaners, are consistently kind and ready to assist. The hotel manager and the owner receive notable mentions for their welcoming attitudes and hands-on approach to ensuring guest satisfaction. Guests found the staff not only friendly but also extremely helpful in practical matters like booking tickets and arranging transportation. Instances of personality, kindness and overall helpfulness reflect a commitment to service that stands out in many reviews. Despite a single mention of a rude reception staff member, the overwhelming consensus highlights the exceptional quality of the service provided by the staff at City Inn Hotel.
The pool at City Inn Hotel receives a lot of praise from guests. It is described as always open, well-maintained and absolutely great. Though small, it is deemed pleasant and perfect for a dip to cool off. Guests appreciate the convenience of having a pool and note that the poolside area is very nice. Despite its location in a lively area and facing the street, the pool remains a highlight for those staying at the hotel. However, there was a mention that the pool was not cleaned frequently. Overall, the pool is a valued feature that enhances the guest experience.
City Inn Hotel offers convenient access to the nearby bus station and popular pub street, making it an easy starting point for exploring the area. The availability of an elevator and easily accessible rooms contribute positively to the overall accessibility for guests with some disabilities. However, it's important to note that several reviews mention the elevator being frequently out of order, which may pose a significant challenge for those who have difficulty with stairs. Additionally, the hotel is not accommodating for wheelchair users and there are mentions of broken electrics and bathroom doors lacking locks and knobs. While the location and some accessible features may appeal to travelers with minor mobility challenges, those with significant accessibility needs may encounter difficulties.
The outdoor pool at City Inn Hotel receives high praise from guests for its consistently well-maintained condition. Described as wonderful and absolutely great, the pool offers a pleasant and inviting atmosphere for visitors. Despite its modest size, it still provides a charming spot to relax with the poolside area being noted as very nice. The convenience of having 24-hour access to the pool is another highlight, ensuring guests can enjoy a swim at any time of day or night. While the pool faces the street, it remains a valued amenity for enhancing the overall experience at the hotel.
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Location
Despite being close to the vibrant city center, the hotel maintains a certain level of tranquility, providing a comfortable retreat after a busy day. Some reviews note the potential for nighttime noise due to its central location, but for many, this is a small price to pay for the hotel's advantageous position.
Guests frequently commend the easy access to the bus station and other city amenities, highlighting its ideal location for those who enjoy nightlife. Furthermore, the presence of a small pool offers a refreshing dip after a day of sightseeing.
Overall, the City Inn Hotel stands out for its exceptional accessibility and convenience, making it an excellent choice for travelers seeking to stay at the heart of Siem Reap.
Breakfast
Dinner
Rooms
However, there are notable downsides. Several reviews pointed out issues like hard beds, dirty corners with mold and outdated furnishings. The absence of TVs, refrigerators and consistent hot water was a recurring mention and some guests noted inconvenience with paying extra for air conditioning. Noise from the street and occasional maintenance problems like broken doors, weak water pressure and rust in the bathroom were also raised.
Overall, City Inn Hotel seems ideal for budget-conscious travelers or backpackers looking for no-frills accommodation. While it offers large, clean rooms at an excellent price, guests should be prepared for a few compromises on comfort and amenities.
Beds
Cleanliness
The hotel’s facilities, in general, have been described as clean and the hotel's larger structure is noted as very clean and spacious. Additionally, the laundry service has been praised.
However, there are significant concerns that potential visitors should be aware of. Several reviews mentioned dirty rooms with specifics such as dusty rooms, stained and unwashed sheets and mold in the corners. Bathrooms also received criticism for being in poor condition with some reviews mentioning dilapidation and unsanitary conditions. Additionally, there have been complaints about the rooms not being cleaned during the stay and an overall unpleasant odor in some rooms.
Staff
Pool
Accessible
Outdoor Pool
Yes, city inn hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at city inn hotel.
Yes, city inn hotel welcomes dogs.
Yes, parking facilities are available at city inn hotel.
No, city inn hotel doesn't have a gym.
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