Accessible HotelThis hotel offers comprehensive accessibility features, including wheelchair accessible rooms with roll-in showers, beds usable for hoists, accessible washbasins, handles, and shower chairs. Accessible public areas and toilet are available, and services like Hotelspitex and accessible transport can be arranged.
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Summary of reviews related to the 'Accessible' categoryHotel Pestalozzi Lugano receives mixed reviews regarding its accessibility for guests with disabilities. While the wheelchair-accessible rooms are described as fitting perfectly and having large bathrooms, the overall hotel design lacks notable accessible features. The elevator is somewhat small for a wheelchair user accompanied by an assistant, making it less convenient for mobility-impaired guests. Additionally, there are no specific facilities designed for handling disabilities, which might pose challenges for some visitors.
Parking appears to be a significant issue with very limited spaces available at the hotel. Many guests found the on-site parking consistently full, necessitating the use of a public parking lot 300 meters away, which is costly at 25 CHF. This situation can be particularly troublesome for guests with disabilities who may find the distance inconvenient.
Despite these challenges, the hotel is regarded as good value for money with the owners and staff noted for their efforts to accommodate guests' requests. However, the outdated facilities and the lack of amenities such as bidets could detract from the overall experience for disabled travelers.
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