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Summary of reviewsGuests of 'Хотел Дива' frequently praise the restaurant for its generous portions with meals often being too large to finish. The food quality is described as fantastic and delicious and the prices are considered excellent, offering good value for money. Desserts are highly recommended and the relaxing restaurant environment enhances the dining experience further.
The hotel rooms at 'Хотел Дива' receive mixed reviews. While some guests appreciate the convenience and comfort of the rooms, mentioning clean and spacious bathrooms, others note a need for improvements in cleanliness and room preparedness. Despite minor drawbacks like small size or outdated decor, many guests find the rooms comfortable and suitable for their price range.
Cleanliness at the hotel is generally satisfactory with many guests describing the hotel and rooms as clean and tidy. There are, however, occasional mentions of dust and insufficiently cleaned walls and sheets. Despite these inconsistencies, the hotel is often noted as maintaining a clean and pleasant environment.
The staff at 'Хотел Дива' consistently earn high praise for their politeness and friendliness. Guests highlight the responsiveness and helpfulness of the restaurant staff and appreciate the overall supportive and pleasant demeanor of all employees, enhancing the positive guest experience.
Regarding the beds, guest experiences are varied. While some find the beds comfortable and the hotel quiet, promoting a good night's sleep, others point out issues like worn sheets and old mattresses. Despite having high pillows available, not all aspects of the bedding meet guests' expectations, signaling room for improvement in terms of maintenance and quality.
Overall, 'Хотел Дива' offers a generally positive experience with exceptional dining, friendly staff and a clean, pleasant atmosphere, though some areas, particularly room conditions and bed quality, could benefit from enhancements.
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