5-Star HotelThe Grand Hotel Palace includes luxurious facilities, a conference center, a wellness center, outdoor and guarded parking. The hotel's rooms and suites and the imposing presidential suites of 80 square meters create an elegant and welcoming environment of discreet luxury.
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Summary of reviews related to the '5 Star' categoryDespite being marketed as a luxury 5-star hotel, the Grand Hotel Palace fell short in various aspects according to guest reviews. Some reported difficulty with parking, as there seemed to be nowhere to park except on the street. The rooms were also not up to par for a five-star rating with some guests claiming the third bed was uncomfortably close. The spa facilities were not impressive and some guests felt they needed renovation. The breakfast did not stand out compared to other five-star hotels in the area. However, the attentive and professional staff received praise from many guests, who found their service exceptional. Overall, while Grand Hotel Palace may not live up to its advertised rating, the experience and service provided by the staff remains noteworthy.
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