Carlton City Hotel Singapore
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Summary of reviewsCarlton City Hotel Singapore enjoys a prime location near Tanjong Pagar MRT station and key landmarks like Chinatown, Marina Bay and Clarke Quay, making it a convenient choice for both business and leisure travelers. The area around the hotel is rich with dining options, from Michelin-starred restaurants to local hawker centers and offers easy access to supermarkets and convenience stores. The lush surroundings and amenities such as a rooftop bar further enhance the overall guest experience.
The hotel has received praise for its breakfast buffet, which offers a wide selection of Western and Asian dishes and exceptional service in the club lounge. However, there are criticisms about the price and occasional issues with food quality and variety. Dinner experiences are similarly mixed; while the quality of food at the "Plate" restaurant and the club lounge's cocktail hours are noted positively, the rooftop bar and certain dining options received negative feedback due to poor quality beverages and limited options.
Rooms at Carlton City Hotel Singapore are consistently praised for their spaciousness, cleanliness and modern design. Guests appreciate the functional decor, comfortable beds and well-equipped bathrooms with large bathtubs and showers. Although there are occasional maintenance issues, the overall consensus is that the rooms offer remarkable value and comfort in a central location.
Cleanliness is a strong point at the hotel with many guests highlighting the spotless rooms and efficient housekeeping services. While there are some lapses, such as mold in bathrooms or delayed room service, these are rare and the general environment is well-maintained and hygienic.
The staff receives high marks for their helpfulness, professionalism and friendliness. The efficient concierge services and smooth check-in/check-out processes contribute to a positive guest experience. Despite a few isolated complaints, the staff is generally seen as a significant asset to the hotel.
Free Wi-Fi is mostly reliable and quick, although a few guests encountered issues. The gym, while appreciated for its convenience, is described as small and occasionally overcrowded with limited equipment. Maintenance of the gym is another area flagged for improvement.
The rooftop pool is a notable feature, praised for its size, cleanliness and peaceful ambiance. It includes a jacuzzi and a kid-friendly section, making it suitable for families, though occasional overcrowding and temperature issues are noted.
Carlton City Hotel Singapore is lauded for being family-friendly, offering spacious rooms, connecting rooms and thoughtful amenities like cots for infants. Safety, security and personalized service make it a comfortable choice for families.
The hotel's nightlife scene benefits from its strategic location near vibrant areas like Chinatown, offering numerous bars, restaurants and hawkers. The rooftop bar provides stunning city views, despite some occasional noise and closures.
Overall, Carlton City Hotel Singapore is highly recommended for its comfortable beds, spacious rooms and excellent location. It offers a pleasant and convenient stay for both tourists and business travelers with a few areas for improvement in dining and amenities.
Categories
The hotel has received praise for its breakfast buffet, which offers a wide selection of Western and Asian dishes and exceptional service in the club lounge. However, there are criticisms about the price and occasional issues with food quality and variety. Dinner experiences are similarly mixed; while the quality of food at the "Plate" restaurant and the club lounge's cocktail hours are noted positively, the rooftop bar and certain dining options received negative feedback due to poor quality beverages and limited options.
Rooms at Carlton City Hotel Singapore are consistently praised for their spaciousness, cleanliness and modern design. Guests appreciate the functional decor, comfortable beds and well-equipped bathrooms with large bathtubs and showers. Although there are occasional maintenance issues, the overall consensus is that the rooms offer remarkable value and comfort in a central location.
Cleanliness is a strong point at the hotel with many guests highlighting the spotless rooms and efficient housekeeping services. While there are some lapses, such as mold in bathrooms or delayed room service, these are rare and the general environment is well-maintained and hygienic.
The staff receives high marks for their helpfulness, professionalism and friendliness. The efficient concierge services and smooth check-in/check-out processes contribute to a positive guest experience. Despite a few isolated complaints, the staff is generally seen as a significant asset to the hotel.
Free Wi-Fi is mostly reliable and quick, although a few guests encountered issues. The gym, while appreciated for its convenience, is described as small and occasionally overcrowded with limited equipment. Maintenance of the gym is another area flagged for improvement.
The rooftop pool is a notable feature, praised for its size, cleanliness and peaceful ambiance. It includes a jacuzzi and a kid-friendly section, making it suitable for families, though occasional overcrowding and temperature issues are noted.
Carlton City Hotel Singapore is lauded for being family-friendly, offering spacious rooms, connecting rooms and thoughtful amenities like cots for infants. Safety, security and personalized service make it a comfortable choice for families.
The hotel's nightlife scene benefits from its strategic location near vibrant areas like Chinatown, offering numerous bars, restaurants and hawkers. The rooftop bar provides stunning city views, despite some occasional noise and closures.
Overall, Carlton City Hotel Singapore is highly recommended for its comfortable beds, spacious rooms and excellent location. It offers a pleasant and convenient stay for both tourists and business travelers with a few areas for improvement in dining and amenities.
Hotel Taking Steps Towards Sustainability
Achieved Platinum status in green certifications, reflecting its dedication to sustainability. The hotel incorporates various eco-friendly measures into its operations.
Hotel near Nightlife Spots
Features 2 bars/lounges, a lobby lounge and a rooftop bar. It is also near Club Street.
Hotel with Parking
Carlton City Hotel Singapore features a multi-storey car park and provides complimentary parking for guests. This offers ample parking space and cost-free convenience for hotel residents.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Carlton City Hotel Singapore boasts a prime location, strategically nestled near key Singaporean landmarks and transit options. Guests appreciate its proximity to Tanjong Pagar MRT station, which is just a short walk away, making travel around the city extremely convenient. The hotel's central position allows for easy exploration of Chinatown with its diverse cuisine and cultural sites, as well as other notable areas like Marina Bay and Clarke Quay.
The vicinity around the hotel is rich with dining options, from Michelin-starred restaurants to local hawker centers, ensuring that guests have a plethora of choices right at their doorstep. Supermarkets, convenience stores and various eateries are conveniently located nearby, adding to the accessibility and convenience of the hotel’s surroundings.
This combination of a central business district location and near-major tourist attractions provides a perfect blend for both business travelers and tourists. The spacious rooms, coupled with amenities like a rooftop bar and lush surroundings, add to the comfort and appeal of the hotel, further enhancing the overall guest experience.
The breakfast experience at Carlton City Hotel Singapore presents a mixed bag of positive and negative reviews. On the brighter side, many guests appreciate the variety and quality of food available. The buffet breakfast is frequently described as very good with a wide selection of both Western and Asian dishes. Some guests found the breakfast options delicious with plentiful and diverse offerings, including a good spread of international dishes and fantastic fresh food. The highlight for some was the exceptional service from the attentive staff in the club lounge, making their breakfast experience even more enjoyable.
However, there are areas where the hotel could improve. Several guests found the breakfast quite expensive for what was offered, mentioning a lack of value for the price. Issues such as cold food, limited variety and repetitive options were commonly noted. Some critiques pointed out the absence of key breakfast items, like an egg station, fresh juice and cold cuts. The quality of pastries and bread also drew negative remarks, often described as dry and tasteless. Moreover, the breakfast room could be noisy, detracting from a peaceful dining experience.
Despite these drawbacks, many guests still enjoyed their breakfast, praising the abundant buffet and the opportunity to have breakfast by the pool area. Overall, while the breakfast at Carlton City Hotel Singapore has its strengths, there is considerable room for improvement to meet the expectations of a high-end hotel.
The dining experience at Carlton City Hotel Singapore's various facilities has received mixed feedback from its guests. On the positive side, the 2-hour cocktail time in the club lounge with free drinks and finger food was appreciated and the cocktail bar was noted for its lovely ambience. The quality of food at the hotel's "Plate" restaurant received praise and diners found it convenient for lunch and dinner with many also enjoying the great Korean BBQ options nearby.
However, several negative aspects were reported. Some encountered issues with the cocktails, mentioning that mixes could go wildly wrong and the rooftop bar particularly disappointed with its use of syrup and tetra pack juices, paired with poor-quality snacks. A recurring issue noted was the language barrier with the waitstaff, which affected the dining experience. Additionally, some guests found the food and drink prices at the hotel to be quite high and were dismayed by the limited dining options, particularly when the restaurant was closed during the day. The club facilities didn't fare well either with poor reviews of the breakfast and certain requests, such as specific glasses for drinks, were not fulfilled.
Many guests felt the area around the hotel offered great alternative dining options, which helped to offset the hotel's dining shortcomings. Despite these varied dining experiences, guests still described their overall stay as relaxing and comfortable.
The rooms at Carlton City Hotel Singapore stand out for their remarkable spaciousness, modern design and functionality. Many guests noted that the rooms were larger than expected, making them an excellent value for money, especially within the Singapore market. Cleanliness is a notable highlight with numerous mentions of rooms being exceptionally clean and comfortable, which creates a welcoming and homely atmosphere.
The decor and furnishings receive high praise for their modern aesthetics and functionality with well-equipped bathrooms featuring large bathtubs and showers. Guests appreciate the comfort provided by the quality linens and mattresses, as well as the room amenities such as complimentary minibars and a variety of TV channels.
In terms of layout, the rooms are thoughtfully designed and well-maintained with ample space and large windows offering beautiful views. Despite the general trend of spacious rooms, a few guests did mention that some rooms felt small for two people and there were occasional issues like broken faucets or slight signs of wear, but these were in the minority.
The hotel's location is another strong point with easy access to nearby attractions, eateries and public transportation. Many guests enjoyed the quiet, central location and the convenience it provided.
Overall, the rooms at Carlton City Hotel Singapore are described as clean, spacious and comfortable, offering a pleasant stay with modern amenities and great value in the heart of Singapore.
Carlton City Hotel Singapore has received high praise for its beds with many guests commenting on the comfort and spaciousness they experienced. The rooms are generally large, featuring king-sized beds that are often described as exceptionally comfortable. Many guests noted the softness of the mattresses and bedding, contributing to a restful sleep during their stay. Comments such as comfiest bed ever and super comfortable bed were common, indicating a consistent level of satisfaction.
However, not all feedback was entirely positive. There were occasional mentions of beddings or pillows being unclean or having an unpleasant smell. Despite these minor issues, the consensus remains that the bed is a highlight of the stay due to its comfort and size.
Overall, the comfortable and spacious beds at Carlton City Hotel significantly enhance the guest experience, offering a good night's sleep in a convenient location with polite staff and modern rooms.
Carlton City Hotel Singapore consistently receives praise for its cleanliness from guests, highlighting a well-maintained and spotless environment. Visitors commonly describe the rooms as very clean, modern and spacious. The hotel's bathrooms receive frequent positive mentions with many guests appreciating the clean facilities and the availability of bathtubs. Housekeeping generally does a commendable job, often keeping the rooms tidy and comfortable with fresh linens and spotless conditions. The property's overall cleanliness, including the lobby and grounds, earns high marks, contributing to a comfortable stay.
However, there are occasional lapses in maintenance and attention to detail. Some guests noted the presence of mold in the bathroom, dust accumulating in certain areas and instances of delayed room service. A few concerns were raised about the need for room updates and the replacement of older furnishings and excessively thick corridor carpets. Despite these occasional issues, the overall consensus points towards a clean and pleasant environment, reinforced by attentive and friendly staff. The combination of cleanliness and professional service makes Carlton City Hotel Singapore a generally reliable choice for visitors seeking comfort and hygiene during their stay.
Travelers consistently praise the staff at Carlton City Hotel Singapore for their exceptional service. Guests highlighted the staff's helpfulness, professionalism and friendliness, noting the welcoming and polite demeanor displayed throughout various areas, including the front desk, concierge and housekeeping. The doorman and valet staff also received commendations for their kindness and efficiency. The hotel's reception ladies, however, garnered mixed reviews with some guests finding them less accommodating than their colleagues.
Particular mentions were made of the concierge services and the efficient check-in and check-out processes, which added to guests' positive experiences. The management team was noted for their understanding and responsiveness, stepping in to address specific issues like room shortages and overlooked requests such as additional towels.
Overall, the staff at Carlton City Hotel Singapore is described as attentive, accessible and implicitly helpful without being intrusive, contributing significantly to a pleasant and efficient stay for guests. Despite a few isolated negative comments, the majority of feedback underscores a high standard of service that enhances the overall hospitality experience at the hotel.
The Wi-Fi at Carlton City Hotel Singapore received a mix of reviews from guests. Many praised the hotel for providing a strong, efficient and quick Wi-Fi connection with some even calling it the best Wi-Fi they had ever experienced in a hotel. Guests appreciated the reliability and quality of the Wi-Fi in their rooms, describing it as great and super. However, there were a few instances where the Wi-Fi was not up to par with a couple of guests mentioning issues that needed resolving and some experiencing less than satisfactory performance. Despite these occasional hiccups, the overall sentiment towards the Wi-Fi remained largely positive.
At Carlton City Hotel Singapore, the gym receives mixed reviews from guests. Many guests appreciate the convenience of having gym facilities available and find them adequate for a decent workout. The gym is often described as nice and even great by some visitors, offering a good selection of equipment. However, the overall size and equipment availability are common points of critique. Several reviews mention that the gym is particularly small and sometimes overcrowded with limited equipment such as treadmills and other essential fitness machines. Some guests also noted that certain gym items were broken or not functioning, indicating a need for maintenance and better care. Despite these aspects, the gym is generally viewed positively for those looking for a basic workout facility during their stay.
The Carlton City Hotel Singapore boasts a rooftop pool that has garnered praise for its lovely, large and well-maintained facilities. Many guests described the pool area as beautiful, peaceful and enjoyable with additional mentions of comfortable sun beds and a nice adjacent gym. The presence of a jacuzzi and a small kids pool added to the pool’s appeal, making it family-friendly. However, some reviews mentioned areas for improvement, such as the pool’s cold temperature and occasional overcrowding. A few guests also noted that the pool could be better maintained, citing specific instances of tidiness issues. Despite these points, the overall sentiment towards the pool was positive with many guests appreciating it as a relaxing and enjoyable feature of the hotel.
When traveling to Singapore for a short two-night stay, Carlton City Hotel Singapore promises a welcoming and family-friendly environment. Guests have consistently praised the hotel for its spacious rooms, which provide ample space for families to stay comfortably. Families with young children will find the kid-friendly pool a delightful addition, specifically designed to be both small and clean for toddlers.
The hotel takes care to make family stays pleasant and accommodating, offering connecting rooms for larger families. Guests have noted the thoughtful touches such as cots provided in rooms when traveling with infants, making the stay more convenient and comfortable for parents and children alike.
Safety and security have also been well-addressed, allowing families to relax with confidence. In addition, the consistently positive feedback highlights the soft and comfy beds that contribute to a restful family holiday. The staff's readiness to accommodate any requests and even arrange small surprises for special occasions, like birthdays, adds a personal touch that many families appreciate.
Overall, Carlton City Hotel Singapore stands out as a family-oriented hotel, ensuring that both children and adults enjoy a pleasant and memorable stay.
The nightlife around Carlton City Hotel Singapore offers a variety of experiences for guests seeking evening entertainment and dining. Located near Chinatown, the hotel is surrounded by numerous bars, restaurants and hawkers, making it a convenient spot to explore local cuisine and refreshments. A highlight is the rooftop bar, providing a stunning panoramic view of the city, which guests particularly enjoy for its impressive nighttime vista despite occasional closures and construction. While some found the bar too loud and noted the limited nightlife options, others appreciated the vibrant music at nearby clubs and the local tips for nightlife activities. The hotel's proximity to late-night pubs, malls and eateries makes it a fantastic base for those keen on exploring the dynamic nightlife scene in Singapore with artwork in some dining places adding to the calming atmosphere. Overall, guests find the hotel's location ideal for enjoying the bustling nightlife and the luxurious accommodations a plus.
Carlton City Hotel Singapore presents an interesting balance between four and five-star hotel expectations. While some guests felt it did not quite meet the excellence typically associated with a five-star rating, many highlighted that it offers a great price-quality ratio, making it a competitive choice within Singapore's luxury hotel market.
The hotel boasts an overall high-quality experience with rooms that align well with five-star standards of cleanliness and comfort. Several reviews also mentioned the attentive and friendly front desk staff, contributing positively to the guest experience and underlining the hotel's commitment to consistent service.
Despite the positive feedback, certain aspects like breakfast received critiques, suggesting it could be improved to better meet the expectations of five-star clientele. Additionally, some guests felt that Carlton City Hotel, while good, does not fully align with the top-tier benchmarks seen in other five-star accommodations in the city, especially those near Marina Bay.
Nonetheless, the facilities and overall service were generally well-received. The hotel's value for money and attentive staff were frequently praised, making it a worthwhile option for travelers looking for a mix between four and five-star quality within a reasonable budget.
Carlton City Hotel Singapore emerges as a well-endowed option for business travelers, situated conveniently within the bustling business district. The hotel's location caters effectively to the needs of business guests, offering easy access to downtown and positioning near many offices and business areas, which benefits those scheduling business meetings.
This establishment provides valuable amenities for the business clientele, boasting good business facilities and business-grade services aimed at ensuring guests' comfort during their stay. Despite some feedback suggesting the need for additional business services, the hotel's existing efforts stand out in creating a conducive environment for business stays.
The hotel features quiet rooms conducive to work, a concierge service proficient in securing taxis and practical amenities that appeal to business travelers. Guests appreciate the good value for money, marking it an ideal choice within the business hotel segment. Although the absence of a business center is noted, the overall services and functionality of Carlton City Hotel fulfill many needs of corporate visitors.
This business-centric environment, combined with facilities like a business lounge, reasonably justifies its pricing structure aimed at the business market. Moreover, the hotel includes attractions such as a great pool and a rooftop bar, making it suitable for leisure moments after work, alongside access to many dining options in the local area. Overall, Carlton City Hotel serves as an efficient and reliable choice for those traveling on business to Singapore.
The Carlton City Hotel Singapore receives high praise for its accessibility features. Guests highlight the hotel's wheelchair-accessible facilities and the ample space that makes it easy for individuals with mobility impairments to move around comfortably. The hotel is strategically located near key conveniences, such as restaurants, shopping malls and a supermarket right opposite, ensuring that guests have easy access to essentials.
Public transport is another asset with a close MRT station providing seamless travel options, including straightforward routes to the airport via the green line. The rooms themselves are designed with accessibility in mind, featuring layout and amenities that cater to guests' needs. Overall, the hotel's prime location and thoughtful design make it an excellent choice for travelers requiring accessible accommodations.
Carlton City Hotel Singapore features a highly praised outdoor pool, often described as great, lovely and beautiful. Guests appreciate the access to this well-maintained facility, noting its exceptional quality and comfortable atmosphere. Additionally, the hotel's pool area is recognized for being nice and well-equipped with a gym, adding to the overall guest experience. Although some reviews mention that the swimming pool is smaller than average, the majority highlight its excellence with terms like fabulous and good frequently used. Despite some construction affecting the rooftop and Graffiti Bar at times, the pool remains a standout amenity at the hotel.
Carlton City Hotel Singapore impresses with an air of luxury throughout its various offerings. Guests consistently appreciate the beautifully designed facilities, from the impressive lobby café and stylish club lounge to the breathtaking rooftop bar. The rooms, described as luxurious and featuring top-notch fittings and baths, contribute to the overall sense of opulence. Patrons acknowledge the comfort of the luxury beds and the upscale effort in dining, enhancing the five-star experience. Although drinks may come at a premium, the extra lounge charge is deemed worthwhile. The hotel's blend of luxury accommodations and reasonable pricing meets the expectations of those seeking an upscale stay, solidifying its reputation as a beautiful hotel with excellent views and a welcoming, luxurious atmosphere.
The Carlton City Hotel Singapore offers a distinctly romantic atmosphere, making it an ideal destination for couples seeking a memorable getaway. Guests consistently highlight the hotel's beautiful and spacious rooms, which contribute to a romantic and relaxing stay. The location is also frequently praised, as it enhances the overall experience by providing easy access to various attractions, perfect for a romantic escapade. From the ambiance to the accommodations, everything aligns to create a beautiful and romantic experience, ensuring a visit that lives up to the expectations of those celebrating love.
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Location
The vicinity around the hotel is rich with dining options, from Michelin-starred restaurants to local hawker centers, ensuring that guests have a plethora of choices right at their doorstep. Supermarkets, convenience stores and various eateries are conveniently located nearby, adding to the accessibility and convenience of the hotel’s surroundings.
This combination of a central business district location and near-major tourist attractions provides a perfect blend for both business travelers and tourists. The spacious rooms, coupled with amenities like a rooftop bar and lush surroundings, add to the comfort and appeal of the hotel, further enhancing the overall guest experience.
Breakfast
However, there are areas where the hotel could improve. Several guests found the breakfast quite expensive for what was offered, mentioning a lack of value for the price. Issues such as cold food, limited variety and repetitive options were commonly noted. Some critiques pointed out the absence of key breakfast items, like an egg station, fresh juice and cold cuts. The quality of pastries and bread also drew negative remarks, often described as dry and tasteless. Moreover, the breakfast room could be noisy, detracting from a peaceful dining experience.
Despite these drawbacks, many guests still enjoyed their breakfast, praising the abundant buffet and the opportunity to have breakfast by the pool area. Overall, while the breakfast at Carlton City Hotel Singapore has its strengths, there is considerable room for improvement to meet the expectations of a high-end hotel.
Dinner
However, several negative aspects were reported. Some encountered issues with the cocktails, mentioning that mixes could go wildly wrong and the rooftop bar particularly disappointed with its use of syrup and tetra pack juices, paired with poor-quality snacks. A recurring issue noted was the language barrier with the waitstaff, which affected the dining experience. Additionally, some guests found the food and drink prices at the hotel to be quite high and were dismayed by the limited dining options, particularly when the restaurant was closed during the day. The club facilities didn't fare well either with poor reviews of the breakfast and certain requests, such as specific glasses for drinks, were not fulfilled.
Many guests felt the area around the hotel offered great alternative dining options, which helped to offset the hotel's dining shortcomings. Despite these varied dining experiences, guests still described their overall stay as relaxing and comfortable.
Rooms
The decor and furnishings receive high praise for their modern aesthetics and functionality with well-equipped bathrooms featuring large bathtubs and showers. Guests appreciate the comfort provided by the quality linens and mattresses, as well as the room amenities such as complimentary minibars and a variety of TV channels.
In terms of layout, the rooms are thoughtfully designed and well-maintained with ample space and large windows offering beautiful views. Despite the general trend of spacious rooms, a few guests did mention that some rooms felt small for two people and there were occasional issues like broken faucets or slight signs of wear, but these were in the minority.
The hotel's location is another strong point with easy access to nearby attractions, eateries and public transportation. Many guests enjoyed the quiet, central location and the convenience it provided.
Overall, the rooms at Carlton City Hotel Singapore are described as clean, spacious and comfortable, offering a pleasant stay with modern amenities and great value in the heart of Singapore.
Beds
However, not all feedback was entirely positive. There were occasional mentions of beddings or pillows being unclean or having an unpleasant smell. Despite these minor issues, the consensus remains that the bed is a highlight of the stay due to its comfort and size.
Overall, the comfortable and spacious beds at Carlton City Hotel significantly enhance the guest experience, offering a good night's sleep in a convenient location with polite staff and modern rooms.
Cleanliness
However, there are occasional lapses in maintenance and attention to detail. Some guests noted the presence of mold in the bathroom, dust accumulating in certain areas and instances of delayed room service. A few concerns were raised about the need for room updates and the replacement of older furnishings and excessively thick corridor carpets. Despite these occasional issues, the overall consensus points towards a clean and pleasant environment, reinforced by attentive and friendly staff. The combination of cleanliness and professional service makes Carlton City Hotel Singapore a generally reliable choice for visitors seeking comfort and hygiene during their stay.
Staff
Particular mentions were made of the concierge services and the efficient check-in and check-out processes, which added to guests' positive experiences. The management team was noted for their understanding and responsiveness, stepping in to address specific issues like room shortages and overlooked requests such as additional towels.
Overall, the staff at Carlton City Hotel Singapore is described as attentive, accessible and implicitly helpful without being intrusive, contributing significantly to a pleasant and efficient stay for guests. Despite a few isolated negative comments, the majority of feedback underscores a high standard of service that enhances the overall hospitality experience at the hotel.
Wi-Fi
Gym
Pool
Family
The hotel takes care to make family stays pleasant and accommodating, offering connecting rooms for larger families. Guests have noted the thoughtful touches such as cots provided in rooms when traveling with infants, making the stay more convenient and comfortable for parents and children alike.
Safety and security have also been well-addressed, allowing families to relax with confidence. In addition, the consistently positive feedback highlights the soft and comfy beds that contribute to a restful family holiday. The staff's readiness to accommodate any requests and even arrange small surprises for special occasions, like birthdays, adds a personal touch that many families appreciate.
Overall, Carlton City Hotel Singapore stands out as a family-oriented hotel, ensuring that both children and adults enjoy a pleasant and memorable stay.
Nightlife
5 Star
The hotel boasts an overall high-quality experience with rooms that align well with five-star standards of cleanliness and comfort. Several reviews also mentioned the attentive and friendly front desk staff, contributing positively to the guest experience and underlining the hotel's commitment to consistent service.
Despite the positive feedback, certain aspects like breakfast received critiques, suggesting it could be improved to better meet the expectations of five-star clientele. Additionally, some guests felt that Carlton City Hotel, while good, does not fully align with the top-tier benchmarks seen in other five-star accommodations in the city, especially those near Marina Bay.
Nonetheless, the facilities and overall service were generally well-received. The hotel's value for money and attentive staff were frequently praised, making it a worthwhile option for travelers looking for a mix between four and five-star quality within a reasonable budget.
Business
This establishment provides valuable amenities for the business clientele, boasting good business facilities and business-grade services aimed at ensuring guests' comfort during their stay. Despite some feedback suggesting the need for additional business services, the hotel's existing efforts stand out in creating a conducive environment for business stays.
The hotel features quiet rooms conducive to work, a concierge service proficient in securing taxis and practical amenities that appeal to business travelers. Guests appreciate the good value for money, marking it an ideal choice within the business hotel segment. Although the absence of a business center is noted, the overall services and functionality of Carlton City Hotel fulfill many needs of corporate visitors.
This business-centric environment, combined with facilities like a business lounge, reasonably justifies its pricing structure aimed at the business market. Moreover, the hotel includes attractions such as a great pool and a rooftop bar, making it suitable for leisure moments after work, alongside access to many dining options in the local area. Overall, Carlton City Hotel serves as an efficient and reliable choice for those traveling on business to Singapore.
Accessible
Public transport is another asset with a close MRT station providing seamless travel options, including straightforward routes to the airport via the green line. The rooms themselves are designed with accessibility in mind, featuring layout and amenities that cater to guests' needs. Overall, the hotel's prime location and thoughtful design make it an excellent choice for travelers requiring accessible accommodations.
Outdoor Pool
Luxury
Romantic
Yes, Carlton City Hotel Singapore has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Carlton City Hotel Singapore.
No, Carlton City Hotel Singapore doesn't allow dogs.
Yes, parking facilities are available at Carlton City Hotel Singapore.
Yes, Carlton City Hotel Singapore has a gym.
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