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Summary of reviews‘D’Hotel Singapore managed by The Ascott Limited’ receives overwhelmingly positive reviews for its well-rounded offerings, particularly highlighting its prime location, spacious rooms, cleanliness, exceptional staff, comfortable beds and reliable WiFi.
The hotel's location in the charming Tiong Bahru neighborhood is frequently praised. Guests appreciate its proximity to multiple MRT stations, such as Outram Park and Havelock, which facilitate easy exploration of Singapore's key attractions. The area is described as peaceful and convenient with numerous dining options, including the famous Tiong Bahru Market, nearby. While some guests find the location slightly removed from hotspots like Marina Bay Sands, the efficient public transport system effectively compensates for this.
Rooms at the hotel are widely appreciated for their spaciousness, cleanliness and comfort. Many guests highlight modern amenities like coffee and tea facilities, a fridge and comfortable bedding. Rooms are described as bright, cozy and well-furnished, although some reviews mention minor cleanliness issues and the need for renovation in certain areas. Overall, the rooms offer a pleasant stay experience with superb views and sufficient lighting adding to their appeal.
Cleanliness is generally well-regarded with frequent housekeeping ensuring rooms and common areas remain tidy and fresh. While minor issues like stained carpets and occasional maintenance lapses are mentioned, the overall standard of hygiene is commendable. Guests also value the friendly and cooperative attitude of the staff, which contributes positively to the hotel's welcoming atmosphere.
The staff at ‘D'Hotel Singapore’ are consistently praised for their professionalism, friendliness and helpfulness. Names like Rati, Ana, Brian and Nisa are often singled out for their exemplary service, enhancing the overall guest experience. Reception staff receive particular commendations for their incredible hospitality and assistance, making guests feel welcome and well-supported throughout their stay.
The bedding is another highlight with many guests raving about the exceptional comfort of the beds and pillows. Descriptions such as "super soft" and "comfy" dominate the reviews, ensuring a restful night's sleep for most visitors. Despite occasional comments on overly soft mattresses, the bedding generally receives high marks for comfort.
In terms of WiFi, the hotel offers strong and reliable connectivity throughout the property. Reviews note the service as fast and effective with additional streaming options like Netflix being well-received. While there are few reports of inconsistent connections, these are minor and do not detract significantly from the overall positive feedback.
However, breakfast at the hotel tends to draw mixed reviews. While there is appreciation for the lite bites and complimentary pastries, the absence of a traditional breakfast service is a common point of dissatisfaction. Guests often find the minimal snack offerings underwhelming and are sometimes surprised to learn that breakfast is not included despite initial expectations.
The hotel's convenient location, close to various amenities and transportation options, makes it accessible and practical for travelers with special needs. Despite occasional challenges like basement access via a road with no pavement, the presence of private parking and proximity to amenities enhance its suitability for accessible accommodations.
In summary, ‘D’Hotel Singapore managed by The Ascott Limited’ offers a harmonious blend of convenience, comfort and local charm. Its spacious rooms, high cleanliness standards, outstanding staff, comfortable beds and reliable WiFi make it a strong contender for a memorable stay in Singapore, albeit with room for improvement in breakfast options and minor maintenance areas. Show more
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Categories
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel near Nightlife Spots
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Executive SuiteThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 1 bed.
Deluxe King RoomAmid Tiong Bahru accommodation, Deluxe King rooms ranges from 26 to 27 sqm and embellished with bright spots of colour, the Deluxe King is a comfortably-sized room with city views and a 37-inch flat-screen TV.
Executive King RoomAt 30 to 36 sqm, the Executive King offers spacious living, offering tea and coffee facilities, a rain shower and views out to the city.
Studio with BalconyStudio rooms at this apartment hotel with balcony in Singapore comes with a A private outdoor patio offers views of the city.
Premier King RoomThe generously-sized 40 sqm Premier room is considered as a big hotel room in Singapore, has a king-sized bed and a bathroom with rain shower and free-standing tub to soak in after a long day.
Deluxe Twin RoomRanging from 26 to 27 sqm and embellished with bright spots of colour, this Singapore Tiong Bahru hotel offers the Deluxe Twin; a comfortably-sized room with city views and a 37-inch flat-screen TV.
Executive Twin RoomAt 30 to 36 sqm, the Executive Twin rooms of this hotel in Tiong Bahru offer spacious living, offering tea and coffee making facilities, a rain shower and views out to the city.
Guest Reviews
8.0
Very Good
Location
'D'Hotel Singapore managed by The Ascott Limited' has garnered positive feedback for its prime location in Tiong Bahru, a quaint neighborhood known for its charming cafes and traditional markets. Guests appreciate the hotel's proximity to multiple MRT stations such as Outram Park and Havelock, making it easy to explore Singapore's key attractions. The area is described as peaceful, providing a quiet retreat away from the city's bustling center while remaining accessible.
Within walking distance, visitors can find a plethora of dining options, including the famous Tiong Bahru Market renowned for its cheap and delicious local food. The hotel's strategic placement ensures that bus stops and metro lines are conveniently close, facilitating easy travel to places like Chinatown and even Marina Bay Sands. Though some reviews mention that the location feels a bit removed from the Marina area and other central city spots, the efficient public transport system compensates for this, making all of Singapore within reach.
Overall, 'D'Hotel Singapore' offers a harmonious blend of convenience, comfort and local charm, presenting good value for money in an otherwise pricey city.
Breakfast
Visitors to D'Hotel Singapore managed by The Ascott Limited have shared varied experiences regarding breakfast at the hotel. While there's a clear appreciation for the lite bites and complimentary pastries offered, the overall sentiment leans towards dissatisfaction with the breakfast options. Many guests noted the absence of a traditional breakfast service, stating that the hotel provides only minimal snacks, which are often packaged in small plastic bags. These snacks include items like a mini sweet bun, butter and a small piece of melon, which many found underwhelming.
Some guests were also surprised and disappointed to learn that breakfast was not included despite initial expectations based on their bookings. However, the friendly staff made a positive impression on those who enjoyed the complimentary morning offerings. Guests also highlighted the convenience of nearby breakfast spots, suggesting that while the hotel lacks onsite breakfast facilities, alternative options are easily accessible in the vicinity.
In conclusion, while the lite bites and friendly service are appreciated perks, the lack of a comprehensive breakfast option might prompt guests to explore other nearby eateries to kickstart their day.
Dinner
Located conveniently near the Havelock MRT Station, 'D'Hotel Singapore managed by The Ascott Limited' offers guests an ideal location with easy access to transportation. The property is close to a bustling food market and well-situated on the main road, making local restaurants easily accessible for those who prefer to explore dining options outside the hotel. The rooms are spacious, providing greater comfort during the stay. Though the hotel's own restaurant operates only at night and hasn't been highlighted for remarkable dining experiences, the excellent location compensates with a variety of nearby eateries. The property's good facilities and frequent accessibility to local attractions add to the overall pleasant stay experience.
Rooms
'D'Hotel Singapore managed by The Ascott Limited' offers rooms that are predominantly praised for their spaciousness, cleanliness and comfort, making it a great choice for those seeking ample room to relax. Many guests appreciated the beautiful, well-furnished rooms that are not only large and airy but also well-equipped with modern amenities like coffee and tea facilities, a fridge and comfortable bedding.
The rooms are often described as bright, cozy and very clean with some featuring superb views and pleasant designs. Guests frequently noted the bathrooms were of good size and while some bathrooms were noted as having cleanliness issues, many were found to be properly cleaned with sufficient lighting. The availability of spacious wardrobes, well-functioning air conditioning and good-sized balconies added to the overall positive experience.
Despite these positives, there were several recurring complaints, including issues with cleanliness such as moldy bathrooms and dusty floors. The absence of amenities like shower curtains or shower doors and the presence of peculiar odors also detracted from some guests' experiences. Additionally, some rooms appeared old and in need of renovation with outdated furniture and the occasional presence of ants, which suggested a lapse in housekeeping standards.
The hotel's location was generally seen as a plus, being relatively close to the city center, metro stations and various local restaurants and cafes, thus providing convenience for travelers. Friendly staff and good service further enhanced the stay for many guests.
In summary, while 'D'Hotel Singapore' generally offers spacious and comfortable rooms with modern amenities in a convenient location, some aspects related to cleanliness and maintenance could be improved to enhance guest satisfaction.
Beds
D'Hotel Singapore managed by The Ascott Limited has garnered a multitude of positive remarks regarding its bedding, making it a highlight of many guest stays. The beds are frequently described as very comfortable with numerous reviews emphasizing their exceptional comfort and coziness. Several guests praised the beds as being really good, big and even the biggest they have ever experienced. The super soft and comfy beds, along with the comfortable pillows, have contributed significantly to a restful night's sleep. Words like "comfy" and "comfortable" are repeatedly used, underscoring consistent guest satisfaction.
Though a few reviews noted issues such as discomfort or overly soft mattresses, the predominant feedback gravitates towards a positive experience. Guest comments also highlighted the comfort of the bedding and the cleanliness and maintenance of the rooms. A particular mention of the king-size bed being comfy and the bed with clean bedsheets adds to the overall commendation of the hotel’s sleeping arrangements.
However, potential guests taller than 190cm might find the bed length challenging and some feedback indicated that the beds and pillows may be on the softer side. Despite these minor critiques, the consistent theme across the reviews is the superb comfort of the beds provided by D'Hotel Singapore.
Cleanliness
'D'Hotel Singapore managed by The Ascott Limited' generally receives positive reviews regarding cleanliness with many guests noting that the rooms are spacious, very clean and well-maintained. Pristine bed linens, spotless rooms and effective housekeeping contribute to a commendable standard of hygiene throughout the hotel. Cleaning is conducted frequently, ensuring that the rooms and common areas remain tidy and fresh. Guests also appreciate the friendly and cooperative staff who contribute to the overall welcoming atmosphere.
However, there are occasional comments pointing out areas needing improvement, such as stained carpets and chairs, dusty rooms and issues like ants or a moist odor in corridors. While the hotel is overall described as clean and comfortable, some guests noticed minor oversights like unclean chairs, dirty balcony doors and occasional maintenance issues like the absence of shower doors or an outdated bathtub.
The cleaning team's efforts are generally well-regarded and guests are satisfied with the cleanliness of both rooms and common areas. Despite some minor criticisms, the hotel maintains a strong reputation for ensuring a clean and comfortable stay, making it a reliable choice for visitors to Singapore.
Staff
D'Hotel Singapore managed by The Ascott Limited is consistently recognized for its exceptional staff, who are described as friendly, helpful and accommodating. Guests repeatedly highlight the professionalism and attentiveness of the staff, which includes front desk employees and members in other areas of the hotel. Many reviews note that staff members provide excellent service, valuable information and support throughout the guests' stays. Specific staff members, such as Rati, Ana, Brian and Nisa, are often praised for their exemplary service, contributing to the overall positive experience. The reception staff, in particular, are singled out for their incredible hospitality and assistance with tasks such as check-in and luggage storage. Visitors appreciate the clean rooms and the courteous, polite demeanor of all staff, making for a welcoming atmosphere. The commitment of the employees to catering to guest needs ensures a pleasant and memorable stay, reflecting excellent value for money.
Wi-Fi
D'Hotel Singapore, managed by The Ascott Limited, generally offers strong and reliable WiFi throughout the property, ensuring a seamless online experience for most guests. Some reviews highlight very good WLAN and great WiFi hotspot access. The service is praised for being fast and effective in many areas of the hotel.
However, there are a few instances where guests have encountered mediocre or poor WiFi connections, particularly in their rooms and some have noted that the WiFi for the TV can occasionally be inconsistent. Despite these minor hiccups, the overall WiFi service is considered good with additional streaming options like Netflix being a welcomed feature.
Accessible
D'Hotel Singapore managed by The Ascott Limited offers a good location that is especially useful for guests with accessibility needs. The hotel is conveniently close to various amenities and transportation options with two nearby MRT stations providing access to most of Singapore within minutes. Guests appreciate the proximity to fantastic food options at nearby hawker centres, like Tiong Bahru, just a short walk away. While basement access via a road with no pavement may pose challenges for those using strollers, the presence of private parking adds a practical touch for visitors driving in. Overall, the hotel's location and ease of access make it a suitable choice for travelers requiring accessible accommodations.
No, D'Hotel Singapore managed by The Ascott Limited doesn't have any pool.
No, a spa isn't available at D'Hotel Singapore managed by The Ascott Limited.
No, D'Hotel Singapore managed by The Ascott Limited doesn't allow dogs.
No, parking facilities aren't available at D'Hotel Singapore managed by The Ascott Limited.
Yes, D'Hotel Singapore managed by The Ascott Limited has a gym.