Hilton Singapore Orchard
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Summary of reviewsHilton Singapore Orchard is highly regarded for offering an exceptional experience, particularly celebrated for its prime location in the heart of Orchard Road, which is a dream for shopping enthusiasts and city explorers. Guests enjoy easy access to numerous shopping centers, designer markets, and diverse dining options, complemented by the nearby Somerset MRT station for convenient city travel. This strategic location is especially beneficial for guests with mobility challenges.
The hotel's facilities receive substantial praise for their modernity and cleanliness, contributing to a comfortable stay. Spacious rooms are well-appointed with luxurious amenities, offering stunning views and ensuring a restful visit. The rooms' decor, refreshed with a modern touch, alongside amenities like dual TVs and Nespresso machines, enhances guests' convenience. Although some may find room sizes smaller than expected, the functional designs maximize utility and comfort.
Hilton Singapore Orchard's breakfast is a standout feature, acclaimed for its extensive buffet offering a diverse array of international and local dishes. Guests appreciate the quality, presentation, and freshness of the food, with the attentive staff adding to the positive dining experience. The hotel’s restaurant, Estate, frequently receives compliments for its breakfast offerings. The breakfast experience consistently exceeds expectations and is seen as a fantastic value for money.
Immaculate cleanliness is a hallmark of the hotel, with both guest rooms and common areas maintained meticulously. The commitment to cleanliness, coupled with tasteful design, reassures guests of comfort and quality during their stay. High praise is extended to the staff, noted for their friendliness, professionalism, and efficiency. Every interaction from check-in to check-out, including dining and housekeeping, reflects a welcoming and accommodating environment.
The hotel's complimentary Wi-Fi is reliable and fast, ensuring guests can stay connected effortlessly throughout their stay. Similarly, the well-equipped 24-hour gym is another prized facility, appreciated for its cleanliness and available amenities, despite some minor ventilation issues.
Hilton Singapore Orchard appeals significantly to families, offering amenities and services tailored for all ages. Spacious, connected rooms and attention to special needs further enhance the family-friendly experience. Children are delighted with complimentary gifts, while the personalized service for birthdays and other celebrations makes family visits memorable.
Overall, Hilton Singapore Orchard presents a compelling choice for both leisure and business travelers seeking a luxury experience in Singapore's vibrant cityscape, with its standout services, comfortable accommodations, and strategic location contributing to memorable stays. Despite minor areas for improvement, the hotel remains a favored destination, reflecting the expectations associated with the Hilton brand.
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The hotel's facilities receive substantial praise for their modernity and cleanliness, contributing to a comfortable stay. Spacious rooms are well-appointed with luxurious amenities, offering stunning views and ensuring a restful visit. The rooms' decor, refreshed with a modern touch, alongside amenities like dual TVs and Nespresso machines, enhances guests' convenience. Although some may find room sizes smaller than expected, the functional designs maximize utility and comfort.
Hilton Singapore Orchard's breakfast is a standout feature, acclaimed for its extensive buffet offering a diverse array of international and local dishes. Guests appreciate the quality, presentation, and freshness of the food, with the attentive staff adding to the positive dining experience. The hotel’s restaurant, Estate, frequently receives compliments for its breakfast offerings. The breakfast experience consistently exceeds expectations and is seen as a fantastic value for money.
Immaculate cleanliness is a hallmark of the hotel, with both guest rooms and common areas maintained meticulously. The commitment to cleanliness, coupled with tasteful design, reassures guests of comfort and quality during their stay. High praise is extended to the staff, noted for their friendliness, professionalism, and efficiency. Every interaction from check-in to check-out, including dining and housekeeping, reflects a welcoming and accommodating environment.
The hotel's complimentary Wi-Fi is reliable and fast, ensuring guests can stay connected effortlessly throughout their stay. Similarly, the well-equipped 24-hour gym is another prized facility, appreciated for its cleanliness and available amenities, despite some minor ventilation issues.
Hilton Singapore Orchard appeals significantly to families, offering amenities and services tailored for all ages. Spacious, connected rooms and attention to special needs further enhance the family-friendly experience. Children are delighted with complimentary gifts, while the personalized service for birthdays and other celebrations makes family visits memorable.
Overall, Hilton Singapore Orchard presents a compelling choice for both leisure and business travelers seeking a luxury experience in Singapore's vibrant cityscape, with its standout services, comfortable accommodations, and strategic location contributing to memorable stays. Despite minor areas for improvement, the hotel remains a favored destination, reflecting the expectations associated with the Hilton brand.
Luxury Hotel
Situated on Orchard Road, Hilton Singapore Orchard offers a prime location for luxury shopping and entertainment. It features stylish rooms and suites, multiple dining concepts, and extensive facilities for both leisure and business travelers.
Hotel Taking Steps Towards Sustainability
This GSTC certified hotel focuses on reducing single-use plastics with wooden key cards and an in-house water filtration system. It implements sustainable dining practices including certified seafood, local sourcing, and a food waste digester.
Family Friendly Hotel
This hotel offers kid-friendly activities, including a wooden keycard for kids to unlock their room and a goodie bag with an activity book and plushie. It also has a small pool and offers kid-friendly workshops. Connecting rooms are available.
Business Hotel
Hilton Singapore Orchard offers a range of business amenities and services. Its location on Orchard Road makes it convenient for business and leisure.
Hotel with Parking
This hotel offers complimentary daily self parking for staying guests. The parking is secure, covered, and allows for in/out access, providing excellent convenience for guests with vehicles.
Accessible Hotel
Offers disabled or wheelchair access with rooms specifically made accessible to people who may use a wheelchair or have difficulty with stairs. Wider bathrooms and shower access may be provided and rooms are often located on the ground floor or have easy lift access.
Hotel with Gym
Hilton Singapore Orchard provides a well-equipped fitness centre for guests. The fitness centre includes treadmills, elliptical machines, stationary bikes, and a selection of free weights.
5-Star Hotel
A flagship Hilton property on Orchard Road, this hotel offers extensive luxury facilities and dining options. It provides a high standard of comfort and service in a prime shopping district location.
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Skyscraper Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of Singapore's bustling Orchard Road, the Hilton Singapore Orchard offers travelers an unmatched location ideal for shopping enthusiasts and city explorers alike. Guests consistently praise its strategic position, which places them right in the center of a lively street teeming with shopping centers, designer markets, and diverse dining options. The hotel's address ensures easy access to transportation, with the nearby Somerset MRT station providing swift connectivity to other parts of the city. The convenience extends to guests with mobility challenges, who find the location especially accommodating.
In addition to its prime placement, visitors appreciate the hotel for its modern and clean facilities. Many commend the spacious rooms, luxurious amenities, and stunning views, all of which contribute to a comfortable stay. The Hilton’s welcoming and efficient staff enhance the experience with their exceptional hospitality, ensuring that guests feel well cared for from check-in to check-out.
Start the day with a lavish breakfast buffet, widely regarded as a fantastic culinary spread, and then explore Orchard Road’s vibrant retail landscape. Whether traveling for leisure or business, the Hilton Singapore Orchard promises an excellent location with a superb blend of convenience, comfort, and service, making it a standout choice for both first-time visitors and returning guests.
Hilton Singapore Orchard's breakfast offerings consistently emerge as a highlight for guests. The extensive buffet is praised for its remarkable variety, catering to a wide range of international and local palates, from Indian, Japanese, Chinese, to European dishes. This spread is not only diverse and substantial but also delicious, making the breakfast experience truly exceptional and often exceeding expectations.
Guests frequently remark on the freshness, quality, and presentation of the food, noting that the buffet is consistently topped up and maintains a high standard throughout. Estate, the hotel's restaurant, is often mentioned for its fantastic breakfast menu. The attentive staff contributes to a positive dining experience, adding to the overall enjoyment.
While a few reviews highlight minor areas for improvement, such as maintaining higher food temperatures and addressing occasional food presentation issues, the overall consensus among guests is overwhelmingly positive. The breakfast is noted as being a fantastic value, well worth the price, and a memorable part of the stay for many visitors. Its strategic location on Orchard Road further complements the culinary offerings, making Hilton Singapore Orchard a notable choice for travelers.
Hilton Singapore Orchard offers a delightful stay with its green oasis in the heart of bustling urban life. The rooms are generally spacious, clean, and well-appointed, providing a comfortable atmosphere that many guests appreciate. Newly refurbished, the decor brings a fresh and modern feel to the rooms, enhancing comfort with thoughtful layout and design. Comfy beds ensure a restful night's sleep, while amenities like dual TVs, a kettle, and a Nespresso machine cater to convenience.
The hotel prides itself on its strategic location, offering easy access to the metro and nearby malls—perfect for both leisure and business travelers. Sparkling clean and well-maintained rooms underscore the superb housekeeping standards, contributing to the overall cheerful vibe. Toiletries and bathroom facilities receive positive nods from visitors, with particularly favorable mentions for spacious bathtubs and clean, sharp fittings.
While some reviews indicate rooms can be smaller than expected for certain parties, most find the space adequate, particularly highlighting the functional design that maximizes room utility. If lavish suite accommodations are sought, guests find them beautifully spacious and well-equipped with modern comforts. An excellent location combined with favorable room designs make Hilton Singapore Orchard a compelling choice for travelers seeking respite amidst the vibrant city life.
Hilton Singapore Orchard has garnered quite a bit of praise for its beds, with guests frequently noting their exceptional comfort and coziness. Many visitors have described the beds as very comfortable, highlighting the cushioning and overall bedding quality. The hotel rooms come equipped with large, clean beds that contribute significantly to guests' experiences, suggesting an emphasis on ensuring a restful stay. Various reviews emphasize the appeal of comfortable mattresses that provide excellent support, adding to the overall comfort of the accommodations.
However, while the beds themselves are largely well-received, there appears to be a recurring issue with the pillows. Reviews suggest a lack of consistency in pillow firmness; some guests find them too hard or rock-like, while others describe them as overly soft or thin without adequate support. This mixed feedback about the pillows indicates that personal preferences may vary, potentially impacting guests' sleeping experiences.
The hotel's room amenities and cleanliness further enhance the staying experience, complementing the comfortable beds. Visitors appreciate the spacious rooms, suitable for families, coupled with central location advantages. Although there are some mentions of issues, such as bed sizes being smaller than expected for two people, the prevailing sentiment around bed comfort remains positive. Overall, Hilton Singapore Orchard provides a substantial level of comfort that aligns with its reputation, despite some discrepancies with pillow firmness preferences.
Hilton Singapore Orchard consistently impresses guests with its impeccable cleanliness and exceptional service, making it a preferred choice for travelers seeking both comfort and convenience. The hotel maintains a spotless environment throughout, from the guest rooms to the common areas, with facilities that are well-kept and modern. The accommodations are spacious, stylish, and functional, offering comfortable beds and clean bathrooms. Guests appreciate the hotel's central location on Orchard Street, making it an ideal base for exploring Singapore's attractions.
The staff at Hilton Singapore Orchard receives high praise for their friendliness and efficiency. Whether interacting with reception or housekeeping, guests report prompt and pleasant service, adding to the hotel's welcoming atmosphere. The commitment to cleanliness is evident in the daily housekeeping that ensures rooms remain fresh.
This newly renovated property not only ensures a clean and tidy environment but also delights visitors with its tasteful and modern design. Overall, the combination of spotless surroundings, excellent services, and prime location results in a delightful stay that meets the varied needs of guests.
Hilton Singapore Orchard has garnered attention for its exceptional service and remarkable team. Guests consistently highlight the friendly, attentive, and helpful nature of the hotel staff, painting a picture of a welcoming environment throughout their stay. From check-in to check-out, every interaction with the staff, whether at the reception or concierge, is marked by professionalism and warmth.
Check-in procedures are applauded for their efficiency, with staff being both quick and thoughtful, ensuring a pleasant start to the guests' experience. Housekeeping receives accolades for their kindness and diligence, while the concierge team is commended for their proactive support in making travel arrangements.
The hotel's workforce is noted for going above and beyond, whether it's through attentive service, accommodating requests, or simply greeting guests with smiley, friendly faces. Such consistent behavior extends to various facilities, including dining venues like Ginger Lily, where staff contribute to memorable experiences for special occasions.
Despite a few mentions of less engaging interactions and isolated instances of slow responses, the overall impression remains highly favorable. The dedication of the Hilton Singapore Orchard staff to deliver exemplary service and the noticeable improvement in service response are frequently noted and greatly appreciated by guests.
Nestled in the vibrant cityscape of Singapore, Hilton Singapore Orchard offers a commendable internet experience. Guests generally find the Wi-Fi connection to be fast and reliable, making it easy to stay connected during their stay. The complimentary Wi-Fi adds to the overall convenience, ensuring that guests can access the internet without extra charges. Though minor issues were reported regarding receiving information on the Wi-Fi login during check-in, the majority of guests express satisfaction with the stability and speed of the connection, highlighting its utility and efficiency for both casual browsing and more demanding online tasks.
Nestled in the heart of Singapore's Orchard Road, the Hilton Singapore Orchard offers a gym experience that consistently receives praise from its guests. The 24-hour fitness facility is highlighted as being particularly well-equipped, providing a spacious area filled with plenty of training equipment to cater to various workout needs. Guests appreciate the cleanliness and freshness of the gym, noting that it consistently offers clean towels and bottled water, ensuring a comfortable workout environment. The staff’s friendliness and helpfulness further enhance the experience, making it a welcoming place for fitness enthusiasts. While a few critiques mention ventilation issues, the gym overall is described as amazing, solidifying its reputation as a standout feature of the hotel.
The Hilton Singapore Orchard features a swimming pool that garners mixed reactions from its visitors. While some guests appreciate the pool's cleanliness, and find it enjoyable for a night swim, others feel it falls short compared to the grandeur of the rest of the hotel. The pool area, located in the lobby near the main walkways and restaurants, is described by guests as small and basic. Some reviewers mention that the pool's size and early closing hours make it seem more suitable for children rather than accommodating the hotel's large number of guests. The pool appears to have a limited number of loungers, which may not suffice during busy times, leaving some guests disappointed. Additionally, there are concerns regarding high chlorine levels and unwanted pigeons in the vicinity. Despite its aesthetic appeal, the pool area has been deemed average and somewhat bland by several visitors.
Hilton Singapore Orchard is a highly praised destination for families, offering a plethora of amenities and thoughtful touches that cater to guests of all ages. The hotel stands out for its excellent service and friendly staff who consistently go the extra mile to ensure comfort and satisfaction during the stay. Families particularly appreciate the spacious and well-connected rooms, which provide the much-needed space for larger groups or those traveling with children.
Guests who have stayed at Hilton Singapore Orchard also note the hotel's commitment to accommodating special needs, such as providing accessible rooms for those with mobility concerns. This attention to detail ensures that families of all sizes have a comfortable visit. The hotel's location is ideal for those traveling with younger children, adding convenience and ease to their travel experience.
The hotel shines in welcoming families with complimentary gifts for kids, which enhances the overall experience for the younger guests. Celebrations such as birthdays are made even more special, with the staff surprising guests by putting up celebratory banners, highlighting the personalized attention that visitors receive.
Dining at Hilton Singapore Orchard is another highlight, with a buffet that has been described as wonderful, catering to the diverse tastes of every family member. The hotel's family-friendly atmosphere is reinforced by the positive responses from guests who plan to return for future stays, cementing Hilton Singapore Orchard as an ideal choice for families visiting Singapore.
Hilton Singapore Orchard offers a mix of experiences that ultimately provides an exceptional stay for many. Guests consistently praise the hotel for its impressive food spread and quality, which align with five-star expectations. The hotel's facilities also receive high marks, particularly for accommodating seniors with well-equipped bathrooms. Many guests express an overall sentiment of enjoying an amazing experience and feeling that the hotel embodies a five-star atmosphere.
However, some aspects have left travelers less impressed. There have been instances of subpar service, particularly at the front desk, with reports of less-than-enthusiastic staff. The check-in process occasionally lacks smoothness, leaving guests waiting for their rooms. Additionally, some felt service fell short of the high standards anticipated from a Hilton property, especially considering the premium prices.
Despite these occasional hiccups, numerous reviews reflect satisfaction and an intention to return, especially if one secures a good rate. The hotel's location on Orchard Road remains a strong draw, alongside its clean and newly renovated rooms. For those prioritizing a comfortable and strategically located hotel with a touch of luxury, Hilton Singapore Orchard might just fit the bill.
Nestled in the vibrant heart of Singapore, the Hilton Singapore Orchard exudes a sense of luxury that leaves a lasting impression. With its modern design and meticulously maintained premises, the hotel artfully combines contemporary elegance with impeccable service. Guests are greeted with superb service, where attentive staff seem unhurried in ensuring a seamless stay. The hotel's facilities are described as impeccable, enhancing the overall high-class experience that many have come to love.
Strategically located in a lively part of the city, the convenience of exploring the surroundings is an added advantage. This prime location, paired with the hotel's commitment to cleanliness, positions Hilton Singapore Orchard at the apex of luxury and comfort. For those willing to indulge in a five-star experience, the hotel's standards of luxury and service fully justify its premium pricing, making it a valuable choice even when compared to other high-end accommodations.
While a minor drawback noted was the air conditioner not cooling adequately during warm nights, this did little to overshadow the overall opulence and satisfaction reported by guests. In sum, this hotel stands out as an ideal choice for travelers looking to conclude their journey in style.
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Location
In addition to its prime placement, visitors appreciate the hotel for its modern and clean facilities. Many commend the spacious rooms, luxurious amenities, and stunning views, all of which contribute to a comfortable stay. The Hilton’s welcoming and efficient staff enhance the experience with their exceptional hospitality, ensuring that guests feel well cared for from check-in to check-out.
Start the day with a lavish breakfast buffet, widely regarded as a fantastic culinary spread, and then explore Orchard Road’s vibrant retail landscape. Whether traveling for leisure or business, the Hilton Singapore Orchard promises an excellent location with a superb blend of convenience, comfort, and service, making it a standout choice for both first-time visitors and returning guests.
Breakfast
Guests frequently remark on the freshness, quality, and presentation of the food, noting that the buffet is consistently topped up and maintains a high standard throughout. Estate, the hotel's restaurant, is often mentioned for its fantastic breakfast menu. The attentive staff contributes to a positive dining experience, adding to the overall enjoyment.
While a few reviews highlight minor areas for improvement, such as maintaining higher food temperatures and addressing occasional food presentation issues, the overall consensus among guests is overwhelmingly positive. The breakfast is noted as being a fantastic value, well worth the price, and a memorable part of the stay for many visitors. Its strategic location on Orchard Road further complements the culinary offerings, making Hilton Singapore Orchard a notable choice for travelers.
Rooms
The hotel prides itself on its strategic location, offering easy access to the metro and nearby malls—perfect for both leisure and business travelers. Sparkling clean and well-maintained rooms underscore the superb housekeeping standards, contributing to the overall cheerful vibe. Toiletries and bathroom facilities receive positive nods from visitors, with particularly favorable mentions for spacious bathtubs and clean, sharp fittings.
While some reviews indicate rooms can be smaller than expected for certain parties, most find the space adequate, particularly highlighting the functional design that maximizes room utility. If lavish suite accommodations are sought, guests find them beautifully spacious and well-equipped with modern comforts. An excellent location combined with favorable room designs make Hilton Singapore Orchard a compelling choice for travelers seeking respite amidst the vibrant city life.
Beds
However, while the beds themselves are largely well-received, there appears to be a recurring issue with the pillows. Reviews suggest a lack of consistency in pillow firmness; some guests find them too hard or rock-like, while others describe them as overly soft or thin without adequate support. This mixed feedback about the pillows indicates that personal preferences may vary, potentially impacting guests' sleeping experiences.
The hotel's room amenities and cleanliness further enhance the staying experience, complementing the comfortable beds. Visitors appreciate the spacious rooms, suitable for families, coupled with central location advantages. Although there are some mentions of issues, such as bed sizes being smaller than expected for two people, the prevailing sentiment around bed comfort remains positive. Overall, Hilton Singapore Orchard provides a substantial level of comfort that aligns with its reputation, despite some discrepancies with pillow firmness preferences.
Cleanliness
The staff at Hilton Singapore Orchard receives high praise for their friendliness and efficiency. Whether interacting with reception or housekeeping, guests report prompt and pleasant service, adding to the hotel's welcoming atmosphere. The commitment to cleanliness is evident in the daily housekeeping that ensures rooms remain fresh.
This newly renovated property not only ensures a clean and tidy environment but also delights visitors with its tasteful and modern design. Overall, the combination of spotless surroundings, excellent services, and prime location results in a delightful stay that meets the varied needs of guests.
Staff
Check-in procedures are applauded for their efficiency, with staff being both quick and thoughtful, ensuring a pleasant start to the guests' experience. Housekeeping receives accolades for their kindness and diligence, while the concierge team is commended for their proactive support in making travel arrangements.
The hotel's workforce is noted for going above and beyond, whether it's through attentive service, accommodating requests, or simply greeting guests with smiley, friendly faces. Such consistent behavior extends to various facilities, including dining venues like Ginger Lily, where staff contribute to memorable experiences for special occasions.
Despite a few mentions of less engaging interactions and isolated instances of slow responses, the overall impression remains highly favorable. The dedication of the Hilton Singapore Orchard staff to deliver exemplary service and the noticeable improvement in service response are frequently noted and greatly appreciated by guests.
Wi-Fi
Gym
Pool
Family
Guests who have stayed at Hilton Singapore Orchard also note the hotel's commitment to accommodating special needs, such as providing accessible rooms for those with mobility concerns. This attention to detail ensures that families of all sizes have a comfortable visit. The hotel's location is ideal for those traveling with younger children, adding convenience and ease to their travel experience.
The hotel shines in welcoming families with complimentary gifts for kids, which enhances the overall experience for the younger guests. Celebrations such as birthdays are made even more special, with the staff surprising guests by putting up celebratory banners, highlighting the personalized attention that visitors receive.
Dining at Hilton Singapore Orchard is another highlight, with a buffet that has been described as wonderful, catering to the diverse tastes of every family member. The hotel's family-friendly atmosphere is reinforced by the positive responses from guests who plan to return for future stays, cementing Hilton Singapore Orchard as an ideal choice for families visiting Singapore.
5 Star
However, some aspects have left travelers less impressed. There have been instances of subpar service, particularly at the front desk, with reports of less-than-enthusiastic staff. The check-in process occasionally lacks smoothness, leaving guests waiting for their rooms. Additionally, some felt service fell short of the high standards anticipated from a Hilton property, especially considering the premium prices.
Despite these occasional hiccups, numerous reviews reflect satisfaction and an intention to return, especially if one secures a good rate. The hotel's location on Orchard Road remains a strong draw, alongside its clean and newly renovated rooms. For those prioritizing a comfortable and strategically located hotel with a touch of luxury, Hilton Singapore Orchard might just fit the bill.
Luxury
Strategically located in a lively part of the city, the convenience of exploring the surroundings is an added advantage. This prime location, paired with the hotel's commitment to cleanliness, positions Hilton Singapore Orchard at the apex of luxury and comfort. For those willing to indulge in a five-star experience, the hotel's standards of luxury and service fully justify its premium pricing, making it a valuable choice even when compared to other high-end accommodations.
While a minor drawback noted was the air conditioner not cooling adequately during warm nights, this did little to overshadow the overall opulence and satisfaction reported by guests. In sum, this hotel stands out as an ideal choice for travelers looking to conclude their journey in style.
Yes, Hilton Singapore Orchard has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hilton Singapore Orchard.
No, Hilton Singapore Orchard doesn't allow dogs.
Yes, parking facilities are available at Hilton Singapore Orchard.
Yes, Hilton Singapore Orchard has a gym.
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