InfoSummary of reviewsMandurah Motel and Apartments enjoys a prime location close to the foreshore, shops and restaurants, making it ideal for exploring the vibrant locale including Town Beach and the marina. Guests appreciate the convenience of off-street parking, an on-site pool and a restaurant, though breakfast services have been a notable disappointment due to unavailability and inconsistent communication.
Accommodations at the motel are spacious, clean and comfortable, featuring well-planned layouts with substantial beds and useful amenities like microwaves and fridges. Though there are occasional issues with dated decor and minor maintenance lapses, the overall tidiness and comfort receive praise. The pool area stands out as a guest favorite, well-maintained and family-friendly, adding to the property’s allure.
The staff at Mandurah Motel and Apartments contribute significantly to the positive experience, often going above and beyond to assist guests and create a welcoming atmosphere. However, improvements in customer service training and clearer communication are desired. Wi-Fi connectivity is an area needing enhancement with numerous reports of unreliable service.
Despite the basic nature of the rooms and some outdated furnishings, the general value for money, strategic location and accommodating environment make Mandurah Motel and Apartments a well-regarded choice for travelers looking for comfortable yet straightforward lodging. Show more
InfoSummary of reviewsVilla Serenity On The Terrace provides an exceptional stay that guests consistently praise for its strategic location and impeccable cleanliness. Nestled conveniently near cafes, restaurants, the marina, and the beach, the villa is perfect for those eager to explore Mandurah while still enjoying a serene retreat. Its secure gated entry and spacious accommodations offer both comfort and peace of mind, making it a delightful choice for various itineraries and types of travelers.
The villa stands out with its high standards of cleanliness, consistently recognized for being spotless and well-maintained. Guests appreciate the beautiful presentation and tasteful decor, which together create a charming and hygienic environment. Minor concerns regarding a bathroom are overshadowed by the overwhelmingly positive feedback about the villa's immaculate condition, which complements its fantastic location and facilities.
The pool area adds to the villa's charm, described as lovely and well-kept, providing a great spot for relaxation and family fun. While the pool is sometimes noted as very cold, its overall appeal includes a spa in the master bedroom that guests find particularly enjoyable and unique.
Parking at Villa Serenity offers security and convenience, featuring a locked gated area for peace of mind. While larger vehicles may face challenges due to the compact garage space, and one parking bay is reserved for a tenant, the property's location and ease of access make up for these minor issues. The seamless check-in process and excellent communication further enhance the guest experience, making Villa Serenity On The Terrace a highly recommended destination for a refreshing getaway in Mandurah. Show more
InfoSummary of reviewsAtrium Hotel Mandurah stands out as a prime choice for travelers primarily due to its exceptional location. Set in the heart of the city and near the waterfront, it offers easy access to local cafes, restaurants, shops and key attractions like the Mandurah Performing Arts Centre and Dolphin Quay. Guests appreciate its proximity to both recreational sites and essential services, making it especially convenient for exploring the vibrant surroundings without needing a car.
The hotel has garnered a mixed response regarding its breakfast and dinner offerings. While breakfast is often praised for its variety and quality, inconsistencies in availability and some issues with service detract from its overall appeal. Dinner experiences similarly receive mixed reviews; standout dishes and friendly staff are highlights, but limited dining hours and lack of room service present challenges.
Room quality at Atrium Hotel Mandurah is another point of mixed feedback. Guests frequently describe the rooms as spacious, comfortable and clean with some appreciating the pleasant views and well-equipped kitchenettes. However, the dated decor and occasional maintenance issues suggest a need for refurbishment to meet modern expectations.
Cleanliness is generally well-regarded, though there are notable exceptions with reports of dusty areas and unpleasant smells in some rooms and common areas. Staff performance is a highlight with many guests commending the team for their friendliness, helpfulness and exceptional service, greatly enhancing the overall stay.
WiFi service leaves room for improvement with mixed reviews regarding connectivity and reliability. The pool area, however, is consistently praised, especially as a family-friendly feature, even though occasional noise and maintenance issues are mentioned. Beach access and lovely ocean views further enhance the appeal for guests seeking natural beauty and relaxation.
Additional features like the tennis facilities and parking receive generally positive feedback. The tennis courts, though in need of some upgrade, provide a fun activity, particularly for families. Parking is ample and convenient, though some guests suggest improvements in maintenance and security.
In summary, Atrium Hotel Mandurah offers a convenient and enjoyable stay with its excellent location, friendly staff and key amenities such as the pool and beach access. However, to meet higher guest expectations, addressing inconsistencies in dining, room maintenance and other facilities could significantly enhance the overall guest experience. Show more
