4-Star HotelThis 4-star hotel is centrally located and is close to De Panne Beach and Koksijde Golf ter Hille. It features a full-service spa, a restaurant, and a bar/lounge. It offers a steam room, spa services, and a business center. It has very good reviews.
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Summary of reviews related to the '4 Star' categoryCasino Hotel on the Belgian coast sparks diverse reactions from its guests, with sentiments ranging rapidly between satisfaction and disappointment. While it is praised by some as a true four-star establishment, the majority of feedback points to a gap between expectation and reality. Guests consistently highlight issues with basic amenities, noting the lack of air conditioning and overall cleanliness, which they feel undermines the hotel's four-star status. The breakfast receives positive mentions, regarded as one of the brighter aspects of the stay, aligning well with a four-star experience. However, the restaurant's availability seems limited, leaving guests yearning for more consistent service.
Several reviews suggest that the hotel's charm is lacking and that the staff appears disengaged, which impacts the guest experience negatively. Additionally, guests describe the hotel as more akin to a three-star establishment, citing previous stays at three-star hotels offering more elaborate services and comforts. This sentiment is echoed in comments about minimal attention to details, such as seasonal decorations during Easter, which guests perceive as missed opportunities for the hotel to live up to its rating.
Overall, the Casino Hotel's pricing is perceived as reflective of a four-star establishment, but many guests feel that its offerings do not justify this rating.
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