4-Star HotelSummary of reviews related to the '4 Star' categoryNovotel Eindhoven has garnered mixed reviews regarding its four-star rating and facilities. Many guests have been disappointed, indicating that it does not live up to the expectations of a four-star hotel with some even suggesting it feels more like a three-star. A recurring issue is the cleanliness standard, which is consistently described as poor compared to other hotels in the same category.
The rooms are criticized for being outdated with hygiene that could certainly be improved. Parking facilities and services have also been deemed unsatisfactory, despite being included in the room cost. The cost of the stay and breakfast is considered high with several guests finding the breakfast overpriced and not worth the charge compared to other hotels.
However, there are some positive remarks about the cleanliness of the rooms and the inclusion of parking and breakfast in certain packages. Despite these perks, the overall sentiment remains that the hotel's services and facilities do not match the premium level expected from a four-star rating. Some guests have also pointed out the limited dinner choices and the long wait times at the restaurant, which further detract from a genuine four-star experience.
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