Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe DoubleTree by Hilton Hotel and Conference Center Chicago North Shore enjoys an enviable location, frequently praised by guests for its pleasant neighborhood, close proximity to a shopping mall and a variety of renowned restaurants. This prime location, alongside amenities such as a spacious gym and comfortable rooms, makes the hotel a favored choice for many travelers.
Breakfast receives mixed reviews with many guests appreciating the quality and variety of the buffet and the accommodating staff. However, some expressed dissatisfaction with the need for additional payment and the lack of variation in offerings.
Rooms at the hotel are typically described as spacious, clean and comfortable, especially the beds. Newly renovated rooms with modern decor add to the appeal, though some areas are noted as dated and in need of further updates.
Cleanliness at the hotel also receives mixed reviews. Many guests commend the overall cleanliness of rooms and common areas, yet some point out inconsistencies, citing dirty elevators and older carpets. Still, the hotel’s clean surroundings and welcoming atmosphere are frequently mentioned.
The staff at the DoubleTree by Hilton Hotel and Conference Center Chicago North Shore are often highlighted for their friendliness, helpfulness and politeness. Guests frequently commend the exceptional customer service, particularly praising front reception and the diligent assistance provided by specific staff members.
The hotel’s indoor and outdoor pools are appealing features, especially the heated indoor pool. Guests enjoy the pool facilities and the staff’s service, though there are consistent concerns regarding pool cleanliness and maintenance.
Finally, the comfort of the beds stands out as a major positive, ensuring restful sleep and complementing the overall pleasant experience at the hotel. Friendly staff, a prime location and comfortable accommodations make this hotel a reliable choice for travelers. Show more
Read review summaries for all categories
Categories
Hotel with Outdoor Pool
This hotel offers both indoor and seasonal outdoor pools. The outdoor pool provides guests with an option for swimming outside when the weather permits.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Room Types
Large King RoomOffering additional space, this room includes a spacious bathroom with a large vanity, spa-inspired shower head and upscale bath products.
Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).
King RoomThis room includes a spacious bathroom with a large vanity, spa-inspired shower head and upscale bath products.
Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).
Queen Room - Disability AccessThis room offers handicap-accessible amenities, including an adapted bathroom with safety grab bars.
Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).
King Room with Bath Tub - Mobility AccessThis room offers handicap-accessible amenities, including an adapted bathroom with safety grab bars.
Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).
Junior King Suite with Seating AreaThis suites features a separate seating area with a 42-inch flat-screen HDTV and a plush chair.
Queen Room with Roll-In Shower - Disability AccessThis room offers handicap-accessible amenities, including an adapted bathroom with a roll-in shower, raised toilet and safety grab bars.
Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).
Large Queen Room with Two Queen BedsThe unit has 2 beds.
Queen Room with Two Queen BedsThe unit has 2 beds.
Guest Reviews
7.9
Good
Location
DoubleTree by Hilton Hotel and Conference Center Chicago North Shore boasts an enviable location highly praised by guests. Situated in a pleasant neighborhood, its proximity to a shopping mall and renowned restaurants makes it especially convenient for travelers. Guests frequently highlighted its excellent positioning, easy access and the array of nearby food choices and shops. The hotel’s vicinity to grocery stores and other essential destinations further adds to its appeal. Visitors also appreciated its clean and beautiful property with some even noting memorable experiences from past events hosted there. Overall, the prime location coupled with excellent amenities such as a spacious gym and comfortable rooms make it a standout choice for various purposes of travel.
Breakfast
Breakfast at the DoubleTree by Hilton Hotel and Conference Center Chicago North Shore receives mixed reviews from guests. Many found the breakfast experience to be a highlight, describing it as very good or excellent with mentions of delicious and ample options. Guests particularly appreciated the buffet and praised the accommodating staff and great service. Some reviewers also noted that breakfast was included in their stay package, which was a positive aspect.
However, there were several mentions of the breakfast not being included for all guests, leading to some dissatisfaction. Concerns were raised about having to pay for breakfast and the lack of variation in the daily offerings. A few guests described the breakfast as lackluster or merely okay. Overall, while many enjoyed the provided breakfast, others felt that it did not meet the inclusive standards they expected from a DoubleTree property.
Rooms
The DoubleTree by Hilton Hotel and Conference Center Chicago North Shore offers rooms that guests frequently describe as spacious, clean and comfortable, especially the beds. Many visitors appreciate the clean bathrooms and updated amenities such as large TVs and mini fridges. The overall design of the rooms is nice and the hotel is situated in a convenient location close to food and shopping centers.
Some rooms have been newly renovated and feature modern decor. However, other reviews suggest that the hotel could benefit from further updates, as some areas appear dated and worn. There are occasional issues noted with cleanliness and maintenance, including musty carpets and small, unventilated bathrooms. Despite these drawbacks, the general sentiment towards the room size and comfort is positive, making it a solid choice for travelers looking for a comfortable stay.
Beds
The prevailing sentiment among reviews for the DoubleTree by Hilton Hotel and Conference Center Chicago North Shore highlights the comfort of the beds. Guests consistently describe the beds as very comfortable, ensuring a restful sleep. Despite some variance in individual preferences regarding bed firmness, the majority found the beds to be a standout feature of their stay. Many also appreciated the overall comfort and quality of the bedding, contributing positively to their experience. Rooms, although described as smaller, were praised for their cleanliness and quietness, further enhancing the stay experience. The combination of comfortable beds, friendly staff and a great location makes this hotel a reliable choice for travelers seeking restful accommodations.
Cleanliness
The DoubleTree by Hilton Hotel and Conference Center Chicago North Shore receives mixed reviews regarding its cleanliness. Many guests commend the hotel for its overall cleanliness, describing their rooms as very clean, tidy and comfortable. The hotel itself is often noted to be immaculate with clean surroundings and a pleasant, airy atmosphere. Guests also appreciate the well-maintained pool area and the recent renovations that some rooms have undergone. Additionally, the courteous staff and small welcoming touches, like fresh baked cookies, contribute positively to the overall experience.
However, some reviews highlight areas for improvement, such as dirty elevators, old and seemingly dirty carpets and instances of unclean rooms with noticeable stains or mold in the bathrooms. There are mentions of shabby and outdated decor that could benefit from a refresh. While the predominant sentiment points to cleanliness and comfort, these contrasting experiences suggest that consistency in housekeeping and maintenance might be areas needing attention.
Staff
The DoubleTree by Hilton Hotel and Conference Center Chicago North Shore is often praised for its exceptional staff. Guests frequently noted the team as being very friendly, super helpful and polite. The front reception and check-in staff were highlighted for their excellent customer service with particular mention of the desk manager, Robert, for his commendable assistance. The hotel staff goes above and beyond to be accommodating, even during late check-ins and specific needs such as aiding guests during Shabbat. The cleanliness of the rooms and the general pleasant demeanor of the staff seem to enhance the overall guest experience. Despite a few mentions of coldness or unresponsiveness, the vast majority of reviews focus on the helpful and welcoming nature of the staff, making it a key positive aspect of staying at this hotel. Overall, the blend of friendly, polite and diligent staff contributes greatly to a positive stay at this establishment.
Pool
The DoubleTree by Hilton Hotel and Conference Center Chicago North Shore offers both an indoor and outdoor pool, which many guests find appealing. The indoor pool is particularly praised for being heated, making it ideal during colder seasons. Several reviews highlight the pool as being nice and enjoyable with guests appreciating both the facility and the service from the staff.
However, there are consistent concerns regarding cleanliness with mentions of a dirty pool containing leaves and some guests referring to it as disgustingly filthy. Additionally, there is a notable absence of a bathroom in the pool area and some guests note the pool's small size and lack of a hot tub. Despite these drawbacks, the pool generally receives positive remarks when it comes to the overall experience and staff treatment.
Yes, DoubleTree by Hilton Hotel and Conference Center Chicago North Shore has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at DoubleTree by Hilton Hotel and Conference Center Chicago North Shore.
No, DoubleTree by Hilton Hotel and Conference Center Chicago North Shore doesn't allow dogs.
No, parking facilities aren't available at DoubleTree by Hilton Hotel and Conference Center Chicago North Shore.
Yes, DoubleTree by Hilton Hotel and Conference Center Chicago North Shore has a gym.