The staff at Courtyard by Marriott Philadelphia Springfield received rave reviews from guests. From the front desk to servers, staff members were described as friendly, professional and accommodating. Guests noted individuals such as Tori and Logan as angels in disguise and exceptionally nice. One guest even said the establishment was lucky to have Tori as an employee. Check-in was a pleasant experience with one guest describing the woman at the front desk as a "very nice lady." Although there was a mention of some rude front desk workers on Wednesday, the overall impression was that the staff was awesome, exceptionally professional, pleasant and friendly. Reviewers praised the staff for being willing to help and attentive throughout their stay. While the accommodations were deemed mediocre, the location and the staff at Courtyard by Marriott Philadelphia Springfield were a highlight for guests.
