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Summary of reviewsQuality Inn & Suites North enjoys a strategic location that appeals to travelers with its easy access to dining and shopping options. Situated near popular eateries like Cracker Barrel, along with proximity to interstate highways and major roads, the hotel offers both convenience and a tranquil environment. Guests frequently commend its accessible location, making it a practical choice for those prioritizing comfort and exploration.
Breakfast at the hotel stands out as a highlight, with guests appreciating a range of food options such as cereals, waffles, and a variety of hot items. While occasional shortages of certain items are noted, the inclusion of a complimentary hot breakfast generally adds to the hotel's value. The friendly breakfast staff further enhance this dining experience, making breakfast a favorable aspect of guests' stays.
The hotel's rooms receive mixed reviews, with guests often praising the spaciousness, cleanliness, and comfort, including well-maintained amenities like flat-screen TVs and refrigerators. Comfort, particularly the quality of the beds, is a consistent positive feature. However, maintenance issues and occasional cleanliness concerns do diminish this experience for some, suggesting areas for improvement.
Cleanliness throughout the hotel varies, with positive mentions of well-maintained rooms contrasting with reports of stains and odors in other instances. Certain maintenance challenges, such as malfunctioning utilities, contribute to this inconsistency. Nonetheless, many guests still find the rooms clean and equipped with necessary amenities for a comfortable stay.
The staff at Quality Inn & Suites North earn exceptional praise for their friendly and accommodating demeanor, contributing significantly to customer satisfaction. Their efficient service, coupled with a willingness to assist, fosters a welcoming atmosphere. A standout employee, Chris, is specifically noted for his exemplary service, reflecting the overall dedication of the hotel team.
The indoor pool is appreciated by guests when it is operational, offering aesthetic appeal and a refreshing escape. However, maintenance issues with the pool are frequently mentioned, indicating a need for consistent upkeep to ensure it meets guest expectations.
Overall, Quality Inn & Suites North offers a mix of comfortable and strategically located accommodations with some areas needing attention, such as maintenance and cleanliness. The hotel's excellent staff and inviting breakfast contribute positively to the guest experience, making it a generally appealing option for travelers. Show more
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Dog Friendly Hotel
This hotel is pet-friendly.
Hotel for Honeymoon
Hotel with Swimming Pool
Business Hotel
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Guest Reviews
4.8
Rated
Location
Quality Inn & Suites North boasts a convenient and strategic location that appeals to travelers looking for easy access to dining and shopping options. Situated near a Cracker Barrel and a selection of restaurants, guests will find plenty of local food choices to enjoy. Proximity to the interstate and major highways makes the hotel an accessible hub for those traveling by car. This location ensures that visitors can easily explore nearby shopping areas, including a Walmart, contributing to a hassle-free trip. Despite some concerns about the neighborhood not being in the best part of town, the hotel itself offers a tranquil environment with quiet and clean rooms. The property combines a superb location with comfortable accommodations, making it suitable for those seeking both convenience and comfort.
Breakfast
Quality Inn & Suites North offers a breakfast experience that varies significantly, leaving guests with varied impressions. While some find the breakfast options to be excellent, with a range of items including cereals, waffles, fruit, pastries, sausage, eggs, and juices, others encounter shortages in essential items like milk, creamer, and syrup. The breakfast area can occasionally feel cramped given the hotel's size, but the hot breakfast remains a favorite among guests, often highlighted as the best aspect of their stay. Many appreciate the inclusion of a hot breakfast as part of the room package, noting its convenience and value. Despite occasional inconsistencies in availability, the breakfast is notably good and can be seen as a significant advantage of staying at the hotel, providing variety and saving guests the cost and effort of dining out. The staff managing the breakfast generally receive commendations for their friendliness, further enhancing the overall experience.
Rooms
Quality Inn & Suites North presents a mixed experience according to recent guest reviews. On a positive note, many guests appreciated the spaciousness and comfort of the rooms, finding them well-equipped with amenities like flat-screen TVs, refrigerators, and microwaves. Cleanliness was a notable highlight, with several guests mentioning clean rooms and bathrooms, contributing to a comfortable stay. The beds were consistently praised for their comfort, enhancing the overall sleep quality.
However, these positive aspects are tempered by some significant drawbacks. Several guests reported cleanliness issues, such as lingering odors and stained fabrics, which detracted from the overall experience. Maintenance concerns were also prevalent, with reports of malfunctioning plumbing, heating, and air conditioning units, and worn-out furnishings. The property's dated nature and general upkeep left some guests feeling uncomfortable and disappointed.
While the hotel showed promise with its spacious and comfortable accommodations, the need for improvements in cleanliness and maintenance is evident to ensure a more consistently positive guest experience.
Beds
At Quality Inn & Suites North, guests frequently praise the comfort of the beds, with many highlighting that the beds were very comfortable, firm yet inviting, and even exceeding their expectations. The pleasure of sleeping in such cozy beds is a common sentiment among visitors, making for a restful night. While there are occasional mentions of cleanliness issues, these do not overshadow the general satisfaction expressed with the comfort of the beds. Some guests noted that the rooms themselves were nice, adding to the overall positive experience. However, minor issues such as room service and amenities were pointed out, indicating areas for potential improvement. Nevertheless, the emphasis on the comfortable bedding remains a recurring theme, contributing to a satisfactory stay for many travelers.
Cleanliness
Quality Inn & Suites North offers a mixed experience when it comes to cleanliness. While some guests have found their rooms to be clean and comfortable, highlighting the presence of amenities like a refrigerator, microwave, and flat-screen TV, others have reported significant issues. Positive feedback mentions that the room staff does a good job with cleaning, and many describe their rooms as clean and well-maintained, with clean carpets and comfortable beds. However, there are numerous complaints about dirty and stained carpets, persistent smoke smells, and insect infestations, including reports of roaches and bed bugs. Some guests also noted concerns with cleanliness in common areas and cited problems with broken or malfunctioning facilities, such as bathroom doors, electric outlets, and mirrors. Despite an accommodating staff, the inconsistent housekeeping standards may impact the overall guest experience.
Staff
The Quality Inn & Suites North is consistently praised for its exceptional staff, with numerous guests highlighting their positive interactions throughout their stay. The check-in process is often described as efficient and welcoming, led by staff members who are friendly and accommodating. A significant portion of the reviews points to the staff's willingness to go above and beyond, ensuring guests feel valued and well taken care of.
Guests frequently mention the warmth and kindness of the employees, with descriptions of the desk staff and night managers exhibiting high levels of customer service. The night manager, Chris, receives special mention for his outstanding service, indicating that key personnel contribute greatly to enhancing the overall guest experience.
The hotel's breakfast staff is noted for their professionalism despite challenges, ensuring guests start their day with a pleasant experience. This characteristic of resilience and dedication extends across the various roles within the hotel, with many reviews focusing on the effectiveness and friendliness of staff in adapting to requests and addressing any issues.
Overall, the staff at Quality Inn & Suites North plays a pivotal role in creating a hospitable atmosphere, marked by extraordinary service and a commitment to accommodating guests' needs with politeness and professionalism.
Pool
At Quality Inn & Suites North, a notable feature for guests is the indoor swimming pool. For those fortunate enough to have visited when the pool was well-maintained, it served as a refreshing oasis, providing a much-needed reprieve from the day's activities. A few guests noted its aesthetic appeal when operational, enhancing their overall stay. However, there have been recurring mentions of maintenance issues, with some visitors encountering a pool that was closed or not in optimal condition. While it holds promise as a delightful amenity, potential guests may want to check its status ahead of time to ensure it aligns with their expectations.
Yes, Quality Inn & Suites North has pool(s) that belong to one or more of the following categories: .
No, a spa isn't available at Quality Inn & Suites North.
Yes, Quality Inn & Suites North welcomes dogs.
No, parking facilities aren't available at Quality Inn & Suites North.
No, Quality Inn & Suites North doesn't have a gym.