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Summary of reviewsHotel Gloria in Springwood is highly regarded for its exceptional location, which offers guests the perfect blend of convenience and tranquility. The hotel is strategically positioned near the M1 motorway, providing easy access to Brisbane and the Gold Coast while also being close to a variety of shopping centers and restaurants, including the popular Springwood Shopping Mall. The quiet street location offers a peaceful retreat with secure parking, adding to the appeal for travelers with vehicles. Guests enjoy spacious rooms and comfortable amenities, with many highlighting the friendly and helpful staff and the onsite restaurant, The American Bourbon Bar & Grill, which receives high praise for its exceptional food and atmosphere.
When it comes to dining, the hotel's breakfast offerings receive mixed reviews. While some guests appreciate the meals, others find the limited options and service days less appealing, choosing to explore nearby dining options instead. In contrast, dinner at the onsite restaurant is highly praised for its diverse menu and quality service, enhancing the overall dining experience.
The rooms at Hotel Gloria are described as spacious, modern, and well-furnished, with comfortable beds often highlighted. The commitment to cleanliness is frequently noted, with excellent housekeeping maintaining a tidy and hygienic environment. Guests appreciate the welcoming atmosphere created by the friendly staff, who consistently go above and beyond to ensure a comfortable and enjoyable stay.
Parking options at the hotel are commendable, with the availability of secure underground parking and additional on-site parking locations. While parking can be limited during full occupancy, the benefits of proximity to lifts and overall convenience enhance the guest experience.
Although some reviews mention firmness in certain mattresses, the general consensus is that the spacious and comfortable beds contribute positively to a great night's sleep. Overall, Hotel Gloria successfully combines comfort, convenience, and quality service, making it a popular choice for a variety of travelers seeking a reliable and pleasant stay. Show more
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Categories
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard King RoomThis air-conditioned room features a private balcony, flat-screen cable TV and a DVD player. It also has a desk, a refrigerator and tea and coffee making facilities.
Please note that there is no capacity for additional guests.
One-Bedroom ApartmentThis air-conditioned apartment features a private balcony and a full kitchen with a dishwasher and an oven. It also has a living room with flat-screen cable TV and a DVD player. Laundry facilities are available.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
Guest Reviews
8.1
Very Good
Location
Hotel Gloria in Springwood boasts an exceptional location that regularly earns praise from its guests. Situated conveniently near the M1 motorway, the hotel provides easy access to the bustling cities of Brisbane and the Gold Coast. Visitors appreciate its proximity to a variety of shopping centers and restaurants, with the nearby Springwood Shopping Mall frequently noted as a highlight. Many guests chose Hotel Gloria specifically for its strategic location, which suits a range of needs including events at local venues like Sirromet Winery.
Furthermore, the hotel is set in a quiet street, providing a peaceful retreat away from urban noise, yet still central to the places guests wish to explore. The inclusion of secure parking is an added advantage, making it ideal for those traveling by car. With spacious rooms, comfortable amenities, and friendly staff, guests are able to relax and enjoy their stay. The onsite restaurant adds to the appeal, with many guests praising the quality of the dining experience. Overall, Hotel Gloria's location strikes a perfect balance between convenience and tranquility, making it an excellent choice for a variety of travelers.
Breakfast
Hotel Gloria receives mixed reviews regarding its breakfast offerings. Many guests commend the breakfast, describing it as great and good, suggesting a level of satisfaction with the meals served. However, others note several limitations, including a lack of breakfast options and the inconvenience of ordering the night before. Service availability is also sporadic, with reports of no room service on Sundays and Mondays. Some guests preferred to venture out for coffee and breakfast instead, citing more appealing options beyond the hotel. While the central location of the hotel offers ease of access to external dining facilities, the breakfast experience within the hotel is inconsistent, leaving some guests opting for alternatives outside. Overall, the breakfast at Hotel Gloria is appreciated by some, yet falls short for others due to its limited variety and restricted service days.
Dinner
Visitors to Hotel Gloria are in for a treat when it comes to dining, thanks to its highly praised onsite restaurant, The American Bourbon Bar & Grill. Guests have described the food as exceptional, noting the restaurant's wonderful atmosphere and diverse menu. The venue is not only convenient but also delivers enjoyable dining experiences with fantastic service. Travelers appreciate the great quality of the meals and the accommodating restaurant staff, which contribute to memorable dinners at the hotel. However, potential diners should be aware that the restaurant is closed on Sundays and Mondays, and nearby dining options are limited to a Chinese and an Indian restaurant. Despite this, the onsite restaurant remains a highlight for many staying at Hotel Gloria.
Rooms
At Hotel Gloria, guests can expect spacious and well-appointed rooms that prioritize both comfort and cleanliness. Many reviewers found the rooms to be generously sized, modern, and well-furnished, with sizable, comfortable beds often highlighted as a standout feature. The hotel's commitment to cleanliness is frequently noted, with reviewers praising the tidy and hygienic condition of their accommodations. Several rooms offer the added bonus of a balcony with great views, enhancing the overall guest experience.
Friendly and helpful staff contribute to the welcoming atmosphere, consistently providing great service. The hotel is described as offering excellent value for money, being both affordable and conveniently located, close to shops and offering easy access to essential amenities. Additionally, the property is well-suited for brief work trips thanks to its conducive environment for productivity, including amenities like work desks.
Overall, Hotel Gloria successfully combines comfort, convenience, and quality service, making it a popular choice for travelers seeking a reliable and pleasant stay.
Beds
Hotel Gloria offers a mixed experience when it comes to the comfort of its beds, but there is an undeniable focus on spaciousness and size. Many guests have lauded the beds for being comfortable, highlighting instances of a particularly comfortable king-sized bed and the impressive size of some beds, large enough to accommodate families. Several reviews mention achieving a great night's sleep thanks to beds described as comfy or very comfortable.
However, some guests have noted that certain mattresses are on the firm side, with descriptions ranging from hard to rock hard, indicating some inconsistency in mattress comfort. Despite this, the comfort level seems to outweigh the negatives for many visitors, as the generous size and comfy nature of several beds contribute positively to their stay. Overall, while improvements could be made with certain mattresses, the general consensus leans towards satisfaction, especially in terms of bed size and comfort.
Cleanliness
Hotel Gloria offers a consistently clean and comfortable stay according to guest reviews. Rooms are maintained with excellent housekeeping, with daily cleaning that includes making beds and doing the dishes. Refurbished to a high standard, the rooms are noted for their cleanliness and comfort, with many guests mentioning the spaciousness and appealing decor. Despite occasional reports of strong chemical smells or maintenance issues, the overall atmosphere is relaxed and quiet, aided by double glazing that effectively shuts out external noise. The hotel's staff are praised for their friendliness and helpfulness, contributing to an enjoyable experience. With features like comfortable beds and appealing amenities, Hotel Gloria ensures a cozy and spotless environment for guests seeking a restful stay.
Staff
Hotel Gloria shines through its exceptional service, consistently winning guests over with its outstanding and friendly staff. From the moment visitors check in, they are greeted with warm smiles and helpful support, whether during regular hours or with the assistance of the ever-reliable security guard during late arrivals. The reception staff set the tone with their welcoming and courteous manner, always ready to assist with travel arrangements or any unexpected needs. Judy, in particular, left a lasting impression with her remarkable friendliness and efficiency. Throughout their stay, guests appreciate the attentive service, with staff going above and beyond to ensure a comfortable and enjoyable experience, willingly handling tasks from wake-up calls to resolving any issues promptly. The commitment to hospitality is a standout feature that elevates the overall experience at Hotel Gloria.
Parking
Hotel Gloria offers a variety of convenient parking options for guests, making it an appealing choice for those traveling with vehicles. The hotel provides a secure underground parking facility that many guests have found advantageous, particularly as it is free and undercover. There is also additional on-site parking available which is considered secure, making it a reassuring choice for safety-conscious travelers. For those who prefer above-ground options, there is plenty of easy street parking surrounding the hotel. Some guests mentioned that the parking can be limited when the hotel is fully booked, and larger vehicles like RAM trucks may find it challenging to maneuver in tighter spaces.
Nonetheless, the overall sentiment is that parking at Hotel Gloria enhances the guest experience, providing practicality especially with features like parking spaces adjacent to lifts, facilitating smooth movement of luggage to rooms. Combining these parking benefits with its great location in Springwood and accommodating staff, Hotel Gloria proves to be a convenient and guest-friendly choice.
Yes, Hotel Gloria has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Gloria.
No, Hotel Gloria doesn't allow dogs.
Yes, parking facilities are available at Hotel Gloria.