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Summary of reviewsPinetum Garden Cottages offers an exceptional retreat nestled within stunning botanical gardens in Cornwall, making it an idyllic spot for a tranquil and magical getaway. Guests can enjoy the lush and varied gardens, especially when they are closed to the public in the evenings, lending to a serene and relaxed atmosphere. The cottages serve as an excellent base for exploring nearby attractions such as the Eden Project, Charlestown harbor and Carlyon Bay beach, enhancing the overall holiday experience with their convenient location.
The accommodations are consistently praised for their cleanliness, spaciousness and modern amenities. Fully equipped kitchens, modern bathrooms and comfortable beds ensure a cozy stay. The cottages are recognized for their high standards of cleanliness with particular attention to kitchens and bathrooms, creating a comfortable and immaculate environment. Despite minor feedback about limited space and occasional utensil issues, the overall sentiment remains highly positive.
Much applauded is the friendly and helpful staff who contribute significantly to the warm and welcoming atmosphere. Particular staff members, including John, Tim, Laura and manager Lee, receive commendations for their exceptional service and politeness, making guests feel well-cared for and enhancing their overall stay.
For those opting for breakfast, the experience is generally positive with many enjoying the delicious quality and excellent taste. The convenience of having breakfast delivered to cottages and a pleasant outdoor setting adds to the charm, though some guests noted logistical issues such as the need for advance booking and the late start time.
The WiFi experience, while mostly satisfactory, shows variability with some guests reporting intermittent or weak signals. Despite this, the minor inconvenience is typically balanced by the overall quality of the accommodations and other amenities.
The parking facilities are another highlight, offering secure and convenient options directly in the garden or nearby car park, which adds a layer of ease for travelers.
Pinetum Garden Cottages also cater well to pet owners, offering dog-friendly lodges and a welcoming environment for dogs, making it a favorable destination for families with pets. Guests appreciate the reasonable pet fees and the freedom to explore the grounds with their furry companions.
In conclusion, Pinetum Garden Cottages stand out for their beautiful and tranquil location, exceptional cleanliness, modern comforts and warm hospitality, making it a highly recommended choice for a relaxing and memorable escape in Cornwall. Show more
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Dog Friendly Campground
Located in St Austell, Pinetum Garden Cottages offers a garden and provides free parking. It is highly rated with superb reviews for pet-friendly accommodations.
Campground Taking Steps Towards Sustainability
Campground with Parking
Accessible Campground
4-Star Campground
Room Types
One-Bedroom Holiday HomeBoasting a private entrance, this holiday home features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the kitchenette, which features a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with garden views, this holiday home also features soundproof walls and a flat-screen TV with streaming services. The unit has 2 beds.
Two-Bedroom Holiday HomeBoasting a private entrance, this holiday home features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. The well-fitted kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with garden views, this holiday home also features soundproof walls and a flat-screen TV with streaming services. The unit has 3 beds.
One-Bedroom Holiday HomeBoasting a private entrance, this holiday home features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with garden views, this holiday home also features soundproof walls and a flat-screen TV with streaming services. The unit has 2 beds.
One-Bedroom Holiday HomeBoasting a private entrance, this holiday home includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with garden views, this holiday home also offers soundproof walls and a flat-screen TV with streaming services. The unit has 2 beds.
Studio HouseOffering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The studio offers a private entrance, soundproof walls, a tea and coffee maker, a flat-screen TV with streaming services, as well as garden views. The unit offers 2 beds.
One-Bedroom ChaletThe fireplace is the standout feature of this chalet. Boasting a private entrance, this chalet comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with garden views, this chalet also features a washing machine and a flat-screen TV with streaming services. The unit has 2 beds.
Cottage with Garden ViewBoasting a private entrance, this bungalow includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with garden views, this bungalow also offers soundproof walls and a flat-screen TV with streaming services. The unit has 2 beds.
Holiday HomeFeaturing a private entrance, this holiday home comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The fully equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The holiday home provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Holiday HomeBoasting a private entrance, this holiday home includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The holiday home offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.
Holiday HomeBoasting a private entrance, this holiday home comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. The holiday home features a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with streaming services, as well as garden views. The unit has 2 beds.
Holiday HomeFeaturing a private entrance, this holiday home comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with garden views, this holiday home also provides a washing machine and a flat-screen TV with streaming services. The unit offers 2 beds.
One-Bedroom HouseBoasting a private entrance, this holiday home comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The holiday home features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.
Holiday HomeBoasting a private entrance, this holiday home comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. The fully equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with garden views, this holiday home also features a washing machine and a flat-screen TV with streaming services. The unit has 3 beds.
Holiday HomeFeaturing a private entrance, this holiday home is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with garden views, this holiday home also offers a washing machine and a flat-screen TV with streaming services. The unit offers 3 beds.
Holiday HomeBoasting a private entrance, this holiday home includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The holiday home offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit has 3 beds.
Holiday HomeFeaturing a private entrance, this holiday home consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The holiday home provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 3 beds.
Room #520028832Boasting a private entrance, this holiday home also features 1 bedroom, a seating area and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, kitchenware and a microwave. The holiday home features soundproof walls, a tea and coffee maker, a dining area, a flat-screen TV with streaming services, as well as garden views. The unit has 1 bed.
Guest Reviews
9.0
Excellent
Location
Pinetum Garden Cottages boast an exceptional location within the botanical gardens, offering a tranquil and magical retreat ideal for holidays. The setting is stunningly beautiful, surrounded by lush gardens that guests can enjoy in peace, particularly in the evenings when the gardens are closed to the public. The gardens themselves are varied and breathtaking, providing a serene backdrop for a truly relaxing stay.
The cottages serve as a perfect starting point for those looking to explore notable attractions, including the Eden Project, Charlestown harbor and Carlyon Bay beach. The accommodation is clean, comfortable and modern, ensuring guests have everything they need for a comfortable stay.
The peaceful and tranquil environment, often accompanied by sightings of local wildlife such as deer and rabbits, adds to the charm of the place. The staff is noted for being lovely and helpful, enhancing the overall experience. With close proximity to essential amenities and beautiful surrounding scenery stretching across 30 acres, Pinetum Garden Cottages offer a unique and memorable stay in Cornwall.
Breakfast
Pinetum Garden Cottages offers an optional breakfast that has generally received positive feedback from guests. Many praised the taste and quality of the breakfast, noting it was delicious, very good and value for money. The breakfast, which often includes cooked options, was described as perfect with a variety of needs catered for. Some guests appreciated the convenience of having breakfast sent directly to their cottages and found it to be tasty and satisfying.
However, several logistical aspects were pointed out. Breakfast starts relatively late at 10 AM, although some staff members were willing to serve it at 9 AM upon request. Booking breakfast in advance is required, which some guests found inconvenient. Additionally, the breakfast price was mentioned as being a bit steep by a few guests.
There were some mixed experiences with a few reviews indicating that the breakfast service encountered organizational issues, such as bookings not being recorded, leading to an underwhelming experience for those affected. While most reviews were positive, a couple of guests were not satisfied with the selection and quality, describing it as average or very basic.
Overall, those who enjoyed their breakfast highlighted the good food quality, the pleasant outdoor setting and the attentiveness of the staff. Whether it's worth the extra cost appears to depend on individual expectations and scheduling preferences.
Rooms
Nestled in a beautifully maintained garden area, Pinetum Garden Cottages offers modern and comfortable accommodations that receive high praise from guests. The cottages are described as exceptionally clean and well-equipped, featuring modern kitchens and bathrooms that stand out for their high functionality. Comfortable beds and high-quality bedding ensure a restful night's sleep while guests appreciate the soundproof rooms and the absolute silence in the evenings.
The lodgings are consistently recognized for their spaciousness, cleanliness and tasteful furnishings. The modern self-catering units come equipped with essential amenities, including excellent shower facilities and cozy living spaces with lovely sofas and smart TVs for winding down. Guests commend the immaculate conditions of the apartments, noting that they are well-suited for both short and extended stays due to the comprehensive facilities available.
In addition to the quality of the rooms, the warm reception and friendly staff enrich the overall experience, making visitors feel welcomed throughout their stay. However, some feedback highlights that a few accommodations may feel cramped for larger families and there were occasional comments about the comfort levels of pull-out sofas.
Overall, Pinetum Garden Cottages stands out as a lovely, tranquil retreat with an emphasis on cleanliness, comfort and modern conveniences, making it a highly recommended choice for travellers seeking a serene and well-appointed place to stay.
Beds
The beds at Pinetum Garden Cottages have received overwhelmingly positive feedback from guests. Many guests reported that the beds were exceptionally comfortable with words like extremely, very and brilliantly being frequently used to describe their coziness. High-quality bed linen and comfortable king-size beds added to the sleeping experience, contributing to restful nights. Guests also appreciated the modern fittings and good shower facilities that complemented the overall comfort of the beds. However, there were a few mentions of smaller or firmer beds and occasional discomfort with sofa beds, but these were rare notes in an otherwise positive consensus.
Cleanliness
Pinetum Garden Cottages consistently impresses guests with its high standards of cleanliness and functionality. The cottages are frequently described as very clean, tidy and well-kept with modern and well-equipped interiors. Guests find the accommodations comfortable and spotlessly clean, often highlighting specific areas such as bathrooms and kitchens as particularly well-maintained.
The properties are not only clean but also spacious and stylish with top-quality finishes and furnishings. Many reviewers appreciate the thoughtful details and amenities provided, ensuring a relaxing and comfortable stay. The cottages are situated in beautiful, well-maintained gardens, which add to the overall appeal and tranquility of the location.
While some feedback indicated minor drawbacks, such as limited space for larger groups and occasional issues with kitchen utensils, the overall sentiment remains overwhelmingly positive. The cottages are praised for being immaculate, quiet and fully equipped with everything needed for an enjoyable getaway.
In summary, Pinetum Garden Cottages offers a reliably clean and modern retreat with the added bonus of lovely gardens and a serene atmosphere, making it a perfect destination for a relaxing escape.
Staff
The overwhelmingly positive feedback about the staff at Pinetum Garden Cottages reflects a consistent theme of exceptional service and warm hospitality. Guests frequently praise the staff as helpful, friendly and accommodating, often mentioning their politeness and readiness to assist. Specific staff members, including John, Tim and Laura, are highlighted for their exceptional service and thoroughness, contributing to a pleasant and informative experience for guests. The manager, Lee, along with his team, also receives commendations for their welcoming attitude and commitment to meeting the guests' needs. Despite a few isolated comments about less enthusiastic interactions, the majority of reviews depict the staff as going out of their way to ensure a comfortable stay, reinforcing the overall positive impression of the accommodation.
Wi-Fi
Pinetum Garden Cottages offers a mostly positive experience with its WiFi, although some guests have experienced issues. While some guests found the WiFi good, others encountered intermittent or weak connections. On the bright side, any initial issues with the internet connection were promptly addressed. However, there are recurring mentions of weak signals and occasional unavailability, which could be a concern for those who rely heavily on internet access. Despite these drawbacks, the overall experience appears satisfactory with other amenities like excellent walk-in showers balancing out the minor inconveniences related to WiFi.
Parking
Pinetum Garden Cottages offers convenient and secure parking options for its guests. Residents will find parking either directly in the garden or in an allocated car park that is a short walk from the lodges. The parking areas are well-lit and tucked away, providing a sense of security. Upon arrival, staff are quick to assist by showing guests where to park once their car is unloaded. For those staying in the cottages, there is plenty of specific parking available within easy reach of the accommodation. A notable plus is that the parking rate includes free access to the garden, allowing guests to explore the grounds at their leisure without crowds. However, it's important to note that there are currently no charging facilities for electric vehicles. Despite this minor drawback, the parking experience at Pinetum Garden Cottages is generally praised by guests for its ease and accessibility.
Dog Friendly
Pinetum Garden Cottages are highly praised for their dog-friendly accommodations, making it a great choice for travelers with pets. Guests appreciate the ability to bring multiple dogs, noting the welcoming attitudes towards pets and the dedicated pet-friendly lodges such as the Kindling lodge. There is a reasonable fee for bringing a dog, which seems to be a standard practice.
The location is described as perfectly central for exploring various parts of Cornwall and dog-friendly pubs nearby enhance the convenience for pet owners. Guests enjoy the freedom to explore the grounds after hours with their dogs, though some cottages are not dog-friendly, so it's important to specify when booking.
Many appreciate the overall pet-friendly environment and the efforts taken to accommodate dogs, even though some facilities or services, like Wi-Fi, may not fully meet the expectations of all family members. In summary, Pinetum Garden Cottages offer a fantastic stay for families and responsible dog owners looking for a comfortable and pet-friendly getaway in Cornwall.
No, Pinetum Garden Cottages doesn't have any pool.
No, a spa isn't available at Pinetum Garden Cottages.
Yes, Pinetum Garden Cottages welcomes dogs.
Yes, parking facilities are available at Pinetum Garden Cottages.