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Summary of reviewsCountry Inn & Suites by Radisson, St. Charles, MO, enjoys strong reviews, especially for its exceptional location. The hotel is situated near historic downtown and Main Street, offering easy access to numerous shops, restaurants and attractions, including the Katy Trail and Missouri River. Its charming and historically rich setting is appreciated by guests, contributing to a peaceful and scenic environment that enhances their stay.
Guests also commend the hotel's breakfast offerings for their variety and quality with a spread that includes everything from traditional continental items to hot dishes like eggs and bacon. Fresh fruit, yogurt and the use of real plates and silverware add a touch of home. Staff in the breakfast area receive frequent praise for their friendliness and helpfulness, contributing to a positive start to the day.
The rooms at the hotel are generally favored for their comfort and spaciousness, marked by high ceilings, large windows and ample amenities such as TVs, fridges and microwaves. Cleanliness is a standout feature with many describing the rooms as spotless. Despite minor criticisms about outdated furniture and some maintenance issues, most guests agree that the rooms provide a comfortable and restful retreat.
Cleanliness extends throughout the property with well-maintained interiors and exteriors receiving commendation. While minor issues like stained carpets and occasional lapses in room upkeep are noted, the overall sentiment is strongly positive.
The staff at Country Inn & Suites by Radisson, St. Charles, MO, are another highlight. Guests frequently describe them as exceptionally friendly, helpful and professional. The front desk staff, in particular, receive specific mentions for their efficiency and warmth. Staff members like Justin and Cassi have been recognized for going above and beyond in their roles, greatly enhancing the guest experience.
On the downside, the hotel's free Wi-Fi can be inconsistent with some guests experiencing spotty connections. However, a paid option is available for those needing a more reliable internet service.
The pool area, though small, is well-regarded for its cleanliness and suitability for children, making it a family-friendly amenity. While there are mixed reviews about temperature and saltwater use, the pool remains a popular feature.
Family travelers find the hotel particularly accommodating, often highlighting its welcoming atmosphere and facilities conducive to family reunions and extended stays.
While the beds receive mixed feedback—some finding them comfortable and others reporting issues with firmness or pillow quality—the overall guest experience remains positive.
The hotel is recognized as a solid three-star property offering good value for its price with some room for improvement in service and facility updates. It also caters well to business travelers with practical amenities like a business center and meeting room.
Accessibility features are well-implemented, offering easy access throughout the property for guests with disabilities, complemented by friendly and organized service.
In summary, Country Inn & Suites by Radisson, St. Charles, MO, stands out for its prime location, quality breakfast, comfortable and clean rooms, friendly staff and family-friendly amenities, making it a preferred choice for many visitors.
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