Hotel Metropol
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Summary of reviewsHotel Metropol enjoys a prime location in the heart of St. Gallen, right across from the main train station, making it exceptionally convenient for both short and extended stays. Its central position allows easy access to the city's public transportation, shops, restaurants and cultural sites with the picturesque old town just a short walk away. Guests often highlight the convenience and practical enjoyment of accessing St. Gallen’s rich historical tapestry and its main attractions.
The hotel's breakfast is widely praised for its quality, variety and presentation. Guests frequently commend the generous buffet for its extensive selection of items, including muesli, fruit salads, fresh bread and cheeses. The attentive and friendly staff enhance the breakfast experience, creating a pleasant and cozy atmosphere despite minor suggestions for more variety and better coffee.
Dinner at Hotel Metropol is also a standout, particularly the in-house Japanese restaurant, Moshi Moshi, which receives high marks for its delightful and original dishes. Guests appreciate the excellent dining experience and the attentive service, complementing the overall stay.
The rooms at Hotel Metropol cater to various preferences, generally appreciated for their cleanliness, modern style and comfortable furnishings. Many guests admire the spacious and well-equipped rooms, especially those with amenities like Nespresso machines and beautiful decor. The views from certain rooms are often mentioned positively. While some smaller rooms and issues like dim lighting or temperature control are noted, the majority of feedback leans toward a positive experience with clean, functional and cozy accommodations.
Cleanliness is a highlight at Hotel Metropol with guests consistently noting the immaculate condition of both rooms and common areas. The exemplary cleanliness contributes to a comfortable and welcoming environment, reinforcing the hotel's reputation.
The staff at Hotel Metropol receive exceptional praise for their friendliness, helpfulness and professionalism. Numerous guests mention the warm and attentive service from the reception staff and other departments, contributing significantly to a positive overall experience.
The hotel's free Wi-Fi is generally well-received, described as fast, stable and reliable, although some guests find the credit card requirement for access inconvenient. Despite occasional connectivity issues, the internet service generally meets guests' needs.
Parking, however, is a common point of critique due to the lack of dedicated parking spaces. Guests often have to use expensive public garages, though some mention more reasonable options nearby. Difficulties reaching the hotel by car due to distant parking options are occasionally noted.
Family travelers find Hotel Metropol to be a great option, equipped with modern family rooms and amenities accommodating toddlers. While some challenges with stroller accommodation are mentioned, the overall family-friendly environment and convenient location make it a recommended choice for family trips.
The nightlife scene near Hotel Metropol provides easy access to vibrant local entertainment options, although the active nightlife can sometimes result in noise disruptions.
Beds at Hotel Metropol are frequently praised for their comfort with many guests likening them to sleeping on a cloud. While a few find the bedding too soft, the overall consensus is that the quality bedding contributes to a restful stay.
Hotel Metropol meets the expectations of a three-star hotel, providing clean and efficient services that align well with this rating. Guests find it to offer good value, maintaining a solid standard of comfort and quality for its category.
Business travelers appreciate the hotel's efficient services and central location, making it ideal for short business trips with convenient access to the train station and conference venues. Comfortable beds, business-friendly amenities and the availability of on-site restaurants enhance its appeal for professionals.
Accessibility at Hotel Metropol is generally well-rated with key features such as an accessible entrance, elevator with a ramp and disability-friendly bathrooms making it a comfortable choice for guests with disabilities.
In summary, Hotel Metropol is highly recommended for its prime location, excellent breakfast and dining options, clean and comfortable accommodations and exceptional staff service, making it a top choice for various types of travelers, including families and business professionals.
Categories
The hotel's breakfast is widely praised for its quality, variety and presentation. Guests frequently commend the generous buffet for its extensive selection of items, including muesli, fruit salads, fresh bread and cheeses. The attentive and friendly staff enhance the breakfast experience, creating a pleasant and cozy atmosphere despite minor suggestions for more variety and better coffee.
Dinner at Hotel Metropol is also a standout, particularly the in-house Japanese restaurant, Moshi Moshi, which receives high marks for its delightful and original dishes. Guests appreciate the excellent dining experience and the attentive service, complementing the overall stay.
The rooms at Hotel Metropol cater to various preferences, generally appreciated for their cleanliness, modern style and comfortable furnishings. Many guests admire the spacious and well-equipped rooms, especially those with amenities like Nespresso machines and beautiful decor. The views from certain rooms are often mentioned positively. While some smaller rooms and issues like dim lighting or temperature control are noted, the majority of feedback leans toward a positive experience with clean, functional and cozy accommodations.
Cleanliness is a highlight at Hotel Metropol with guests consistently noting the immaculate condition of both rooms and common areas. The exemplary cleanliness contributes to a comfortable and welcoming environment, reinforcing the hotel's reputation.
The staff at Hotel Metropol receive exceptional praise for their friendliness, helpfulness and professionalism. Numerous guests mention the warm and attentive service from the reception staff and other departments, contributing significantly to a positive overall experience.
The hotel's free Wi-Fi is generally well-received, described as fast, stable and reliable, although some guests find the credit card requirement for access inconvenient. Despite occasional connectivity issues, the internet service generally meets guests' needs.
Parking, however, is a common point of critique due to the lack of dedicated parking spaces. Guests often have to use expensive public garages, though some mention more reasonable options nearby. Difficulties reaching the hotel by car due to distant parking options are occasionally noted.
Family travelers find Hotel Metropol to be a great option, equipped with modern family rooms and amenities accommodating toddlers. While some challenges with stroller accommodation are mentioned, the overall family-friendly environment and convenient location make it a recommended choice for family trips.
The nightlife scene near Hotel Metropol provides easy access to vibrant local entertainment options, although the active nightlife can sometimes result in noise disruptions.
Beds at Hotel Metropol are frequently praised for their comfort with many guests likening them to sleeping on a cloud. While a few find the bedding too soft, the overall consensus is that the quality bedding contributes to a restful stay.
Hotel Metropol meets the expectations of a three-star hotel, providing clean and efficient services that align well with this rating. Guests find it to offer good value, maintaining a solid standard of comfort and quality for its category.
Business travelers appreciate the hotel's efficient services and central location, making it ideal for short business trips with convenient access to the train station and conference venues. Comfortable beds, business-friendly amenities and the availability of on-site restaurants enhance its appeal for professionals.
Accessibility at Hotel Metropol is generally well-rated with key features such as an accessible entrance, elevator with a ramp and disability-friendly bathrooms making it a comfortable choice for guests with disabilities.
In summary, Hotel Metropol is highly recommended for its prime location, excellent breakfast and dining options, clean and comfortable accommodations and exceptional staff service, making it a top choice for various types of travelers, including families and business professionals.
Dog Friendly Hotel
Offers a welcoming environment for pet owners, with rooms specifically designed to accommodate dogs. Bathrooms are also equipped to cater to canine needs, enhancing comfort for both pets and their owners.
Hotel with Parking
This hotel offers parking and is located 0.5 km to the city center and 15.6 km to the airport.
3-Star Hotel
Hotel Metropol offers a comfortable stay with very nice staff and a good quality breakfast. Its location near the train station and the old city makes it a convenient choice for exploring St. Gallen.
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Guest Reviews
Nestled right in the heart of St. Gallen, Hotel Metropol boasts a highly coveted location. Stationed directly across from St. Gallen's main train station, this hotel offers unparalleled convenience for both short and extended stays. Guests consistently highlight the ease of accessing public transportation, making it a perfect hub for exploring the vibrant city and its surroundings. The picturesque old town is just a short walk away, allowing visitors to dive into St. Gallen's rich historical tapestry effortlessly.
The central location also means guests are in close proximity to the city’s main attractions and amenities, including shops, restaurants and cultural sites. Whether traveling for leisure or business, the hotel's positioning makes it exceptionally easy to navigate the city. Clean and functional rooms, along with friendly staff, add to the overall comfortable experience, cementing Hotel Metropol as a fantastic choice for visitors looking to make the most out of their time in St. Gallen. The location truly shines as a highlight, providing seamless access to the city’s best offerings while ensuring a practical and enjoyable stay.
Hotel Metropol's breakfast consistently receives high praise from guests, highlighting its quality, variety and presentation. The breakfast buffet is widely regarded as generous and extensive, featuring a wide selection of items such as muesli, fruit salads, fresh bread and cheeses. Many reviews note the delicious and high-quality nature of the offerings with particular mentions of the Bircher muesli, croissants and a diverse array of meats and fresh produce.
Guests appreciate the pleasant and efficient service, often complimenting the friendly and attentive staff. The breakfast setting is also frequently described as beautiful, romantic and cozy, enhancing the dining experience.
However, a few reviews mention areas for improvement, such as the need for more hot dishes, better coffee and a larger selection at the buffet. Some guests found the breakfast to be minimalistic or monotonous and there were occasional comments about certain items running out before the end of the service.
Despite these minor criticisms, the overall sentiment remains overwhelmingly positive with many guests deeming the breakfast excellent and a fantastic start to the day in a central and convenient location.
Hotel Metropol offers a convenient dining experience with its in-house restaurant, particularly excelling in Japanese cuisine. The on-site Japanese restaurant, Moshi Moshi, receives high praise for its original and fine dishes, making it a standout option for guests. Reviewers consistently highlight the quality of the food, describing dinners as delicious and the overall dining experience as excellent. The breakfast buffet also contributes positively to guests' experiences and the attentive staff further enhances the dining atmosphere.
Hotel Metropol offers a mix of experiences for guests with rooms that cater to various needs and preferences. Many reviewers appreciated the spaciousness of the rooms, highlighting their modern style, cleanliness and comfortable furnishings. Notably, some rooms are described as large and well-equipped, perfect for longer stays or business trips with amenities like Nespresso machines adding an upscale touch.
The aesthetics of the rooms also receive praise with several guests mentioning modern, beautiful decor and well-lit interiors. Views from the rooms, especially those overlooking the train station square, are often admired. Cleanliness is a consistent highlight with rooms being described as neat, functional and cozy.
However, some reviews point out areas for improvement. Several mentions of room sizes being small can be noted, particularly in single or economy rooms, which seem to cater better to short stays. Issues such as dim lighting, inadequate storage space in bathrooms and occasional noise disruptions are mentioned. Temperature control appears to be a problem with some rooms being too cold.
Despite these drawbacks, the majority feedback leans towards a positive experience with clean, modern rooms and a good location. The well-organized, quiet and efficiently air-conditioned rooms make Hotel Metropol a comfortable choice for many travelers.
Hotel Metropol boasts a reputation for offering exceedingly comfortable beds that many guests have likened to sleeping on a cloud. The bedding is frequently praised for its quality and cleanliness, contributing to an overall sense of relaxation and coziness. While the majority of guests find the beds to be well-made and extremely comfortable, a few have noted that the mattresses and pillows can be a bit too soft or saggy for their preference.
Despite these minor critiques, the soft cushions, pillows, linens and blankets enhance the luxurious sleep experience, ensuring that most visitors wake up refreshed and content. The excellent mattresses add to the hotel's allure, making it a standout feature amongst guest reviews. In summary, Hotel Metropol's comfortable beds and quality bedding greatly contribute to a satisfying and restful stay.
Hotel Metropol consistently receives high marks for its cleanliness. Guests frequently note that both the rooms and bathrooms are impeccably clean with many describing the accommodations as very clean, cozy and fully equipped. The hotel is often praised for being clean throughout, contributing to a pleasant and comfortable stay. Visitors appreciate the clean, functional rooms, which are well-maintained and inviting. Despite a few mentions of rooms being too dark or cold, the general consensus is positive, focusing on the extreme cleanliness and tidy condition of the hotel. The facility's cleanliness extends beyond the guestrooms with common areas also being described as clean and well-kept. Overall, Hotel Metropol succeeds in providing a clean, comfortable and welcoming environment for its guests.
The reviews for the Hotel Metropol consistently highlight the exceptional quality of the staff. Guests repeatedly commend the team for being extraordinarily friendly, helpful and accommodating. The reception staff, in particular, is praised for their efficiency, warmth and attentiveness with many guests noting a very friendly and welcoming atmosphere upon arrival. Staff members across various departments, including room service and breakfast service, have been described as courteous, professional and knowledgeable, often going out of their way to ensure a smooth and pleasant stay.
Many guests appreciated the staff's ability to provide useful information about the city and felt warmly welcomed during their entire stay. Specific instances of kindness, such as making special gestures for occasions like wedding anniversaries, were noted and appreciated. The hotel's service is consistently referred to as excellent with numerous guests highlighting the attentive and amiable nature of the staff, contributing to a very positive overall experience.
Hotel Metropol's Wi-Fi receives favorable feedback overall. Many guests note the good internet and connection, highlighting the fast and stable Wi-Fi available throughout the hotel. The Wi-Fi is often described as excellent and the fact that it is free is also appreciated. However, some challenges have been reported, such as the need to provide credit card details for access, which some find inconvenient. Additionally, there are occasional issues with the Wi-Fi being slow or unreliable and some guests mention difficulties logging in despite having credentials. Despite these minor setbacks, the general sentiment is that the hotel offers a reliable and satisfactory internet experience for most guests.
Hotel Metropol guests have expressed varied experiences regarding parking facilities. The hotel does not provide its own parking spaces, leading visitors to use public garages which are generally deemed expensive with costs frequently mentioned around 25 CHF per day. Some guests highlighted an agreement with a nearby station car park offering a more reasonable option. Moreover, the proximity to the town hall parking was noted by some, albeit also tagged with high fees. The accessibility of these parking locations has been a point of concern with some noting difficulty in reaching the hotel by car due to the distant parking options. Overall, while there are available parking solutions around the hotel, the additional costs and lack of dedicated parking have been common points of critique.
Hotel Metropol is an excellent choice for family vacations, offering modern family rooms and amenities that cater specifically to families. The hotel is described as an ideal location for family stays with many guests highlighting that it is family-friendly and easy to navigate. One standout feature is the accommodation for toddlers, including highchairs at breakfast, which several guests appreciated. While some noted that stroller accommodation could be challenging, the overall feedback was positive with families feeling rested and satisfied by the end of their stays.
The hotel is well-regarded as a great family hotel due to its accessible family rooms, which can be reached conveniently via elevator. The welcoming environment meant that families frequently came and went, enjoying the various amenities. Guests have recommended Hotel Metropol for family trips and indicated they would stay there again. The friendly and accommodating atmosphere left many families happy, making it a highly recommended choice for those planning a family trip.
Hotel Metropol is situated in a lively neighborhood with an abundance of nightlife nearby. This vibrant area offers good views of the city and its energetic nightlife. Guests will find a nightclub close by and a bar next door, making it an attractive spot for those looking to explore local entertainment options. However, the active nightlife can lead to a noisy environment, especially during late hours. Some guests have noted loud music playing outdoors and in nearby rooms and the train station can also contribute to nighttime noise. Despite the potential for disruptions, the hotel's location offers convenient access to nearby nightlife while maintaining a generally manageable noise level for many visitors.
Hotel Metropol presents itself as a three-star establishment that aligns well with its designated rating. Reviews highlight that it meets the criteria and expectations of a three-star hotel, providing standard amenities that are typical for its category. Guests find it to be good value for a three-star accommodation with clean, simple and efficient services. The hotel consistently receives high praise for maintaining a solid three-star standard with fair quality and comfort levels.
Rooms are noted to be on the smaller side, reflecting typical three-star accommodations. While some guests mentioned that the facilities and service could be improved to better match three-star standards, many found that their expectations were met, considering the price range. Overall, Hotel Metropol offers just what is expected from a three-star hotel—no more and no less.
Hotel Metropol has garnered praise from business travelers for its efficient services and convenient location. The check-in and check-out system is noted to be quick and easy, essential for professionals on tight schedules. The online booking system is similarly effective, streamlining the reservation process. The hotel’s central location is frequently highlighted with many reviewers appreciating its proximity to train stations and conference venues, making it perfect for short business trips.
Facilities such as comfortable beds, business centers with printing services and suitable business amenities receive positive feedback, implying that the needs of business travelers are well catered for. The convenience of two on-site restaurants adds to the appeal, allowing guests to dine without hassle. The hotel’s excellent conference services and suitable meeting spaces enhance its position as a business-friendly establishment.
Despite being ideal for business purposes, the hotel has also been noted for being great for leisure. However, those expecting luxurious vacation facilities might find it more tailored towards short-term business stays. While some noted that the business breakfast could be improved, overall, Hotel Metropol's amenities and services make it an excellent choice for anyone traveling for business.
Hotel Metropol offers a generally favorable experience for guests with disabilities, highlighted by several key accessibility features that make for a comfortable stay. The hotel is particularly noted for its convenient location, which is perfect for shopping and access to public transport, providing ease of travel for those less mobile. The accessible entrance and elevator with a ramp ensure smooth navigation within the hotel premises. Additionally, rooms come equipped with disability-friendly bathrooms and handicap-friendly spaces make the stay more comfortable. The availability of a handicap lift for the pool and accessible spaces for dogs add to the overall convenience. The staff is accommodating, even fulfilling requests for adjacent rooms. While the hotel lacks wheelchair access, a mini-bar and accessible rooms specifically, the range of other accessible features compensates for these limitations. Overall, Hotel Metropol is a viable choice for guests seeking a comfortable, accessible stay at fair prices.
Hotel Metropol offers a welcoming environment for pet owners, particularly those traveling with dogs. The hotel is well-regarded for its pet-friendly amenities with rooms specifically designed to accommodate dogs. Bathrooms are also equipped to cater to canine needs, enhancing comfort for both pets and their owners. A nearby dog park provides additional convenience for exercise and recreation.
While there is an additional fee of 25 CHF per night for bringing a dog, guests generally find that the pet-friendly facilities make the stay worthwhile. However, it is worth noting that some guests have found the billing practices for dogs to be less than ideal, particularly when there are no planned activities or special arrangements for pets. Despite this, the overall atmosphere at Hotel Metropol is conducive to a pleasant stay for both humans and their four-legged companions.
Location Show Map
Location
The central location also means guests are in close proximity to the city’s main attractions and amenities, including shops, restaurants and cultural sites. Whether traveling for leisure or business, the hotel's positioning makes it exceptionally easy to navigate the city. Clean and functional rooms, along with friendly staff, add to the overall comfortable experience, cementing Hotel Metropol as a fantastic choice for visitors looking to make the most out of their time in St. Gallen. The location truly shines as a highlight, providing seamless access to the city’s best offerings while ensuring a practical and enjoyable stay.
Breakfast
Guests appreciate the pleasant and efficient service, often complimenting the friendly and attentive staff. The breakfast setting is also frequently described as beautiful, romantic and cozy, enhancing the dining experience.
However, a few reviews mention areas for improvement, such as the need for more hot dishes, better coffee and a larger selection at the buffet. Some guests found the breakfast to be minimalistic or monotonous and there were occasional comments about certain items running out before the end of the service.
Despite these minor criticisms, the overall sentiment remains overwhelmingly positive with many guests deeming the breakfast excellent and a fantastic start to the day in a central and convenient location.
Dinner
Rooms
The aesthetics of the rooms also receive praise with several guests mentioning modern, beautiful decor and well-lit interiors. Views from the rooms, especially those overlooking the train station square, are often admired. Cleanliness is a consistent highlight with rooms being described as neat, functional and cozy.
However, some reviews point out areas for improvement. Several mentions of room sizes being small can be noted, particularly in single or economy rooms, which seem to cater better to short stays. Issues such as dim lighting, inadequate storage space in bathrooms and occasional noise disruptions are mentioned. Temperature control appears to be a problem with some rooms being too cold.
Despite these drawbacks, the majority feedback leans towards a positive experience with clean, modern rooms and a good location. The well-organized, quiet and efficiently air-conditioned rooms make Hotel Metropol a comfortable choice for many travelers.
Beds
Despite these minor critiques, the soft cushions, pillows, linens and blankets enhance the luxurious sleep experience, ensuring that most visitors wake up refreshed and content. The excellent mattresses add to the hotel's allure, making it a standout feature amongst guest reviews. In summary, Hotel Metropol's comfortable beds and quality bedding greatly contribute to a satisfying and restful stay.
Cleanliness
Staff
Many guests appreciated the staff's ability to provide useful information about the city and felt warmly welcomed during their entire stay. Specific instances of kindness, such as making special gestures for occasions like wedding anniversaries, were noted and appreciated. The hotel's service is consistently referred to as excellent with numerous guests highlighting the attentive and amiable nature of the staff, contributing to a very positive overall experience.
Wi-Fi
Parking
Family
The hotel is well-regarded as a great family hotel due to its accessible family rooms, which can be reached conveniently via elevator. The welcoming environment meant that families frequently came and went, enjoying the various amenities. Guests have recommended Hotel Metropol for family trips and indicated they would stay there again. The friendly and accommodating atmosphere left many families happy, making it a highly recommended choice for those planning a family trip.
Nightlife
3 Star
Rooms are noted to be on the smaller side, reflecting typical three-star accommodations. While some guests mentioned that the facilities and service could be improved to better match three-star standards, many found that their expectations were met, considering the price range. Overall, Hotel Metropol offers just what is expected from a three-star hotel—no more and no less.
Business
Facilities such as comfortable beds, business centers with printing services and suitable business amenities receive positive feedback, implying that the needs of business travelers are well catered for. The convenience of two on-site restaurants adds to the appeal, allowing guests to dine without hassle. The hotel’s excellent conference services and suitable meeting spaces enhance its position as a business-friendly establishment.
Despite being ideal for business purposes, the hotel has also been noted for being great for leisure. However, those expecting luxurious vacation facilities might find it more tailored towards short-term business stays. While some noted that the business breakfast could be improved, overall, Hotel Metropol's amenities and services make it an excellent choice for anyone traveling for business.
Accessible
Dog Friendly
While there is an additional fee of 25 CHF per night for bringing a dog, guests generally find that the pet-friendly facilities make the stay worthwhile. However, it is worth noting that some guests have found the billing practices for dogs to be less than ideal, particularly when there are no planned activities or special arrangements for pets. Despite this, the overall atmosphere at Hotel Metropol is conducive to a pleasant stay for both humans and their four-legged companions.
No, Hotel Metropol doesn't have any pool.
No, a spa isn't available at Hotel Metropol.
Yes, Hotel Metropol welcomes dogs.
Yes, parking facilities are available at Hotel Metropol.
No, Hotel Metropol doesn't have a gym.
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