Hotel with SpaLocated in Neum, this hotel offers a comprehensive wellness & spa center with various treatments, therapies, and facilities. Guests can enjoy a relaxing experience with sea views.
Show more
Summary of reviews related to the 'Spa' categoryThe Grand Hotel Neum Wellness & Spa offers a generally positive experience in its spa and wellness facilities, receiving high praise for its professional and friendly staff. Guests consistently compliment the cleanliness and quality of the spa, highlighting the fantastic spa services and very good spa center. The massages and beauty treatments are often described as wonderful and very pleasant, contributing to a comprehensive relaxation experience.
The spa area includes excellent facilities with pools, saunas, steam rooms and a particularly impressive infinity pool with ocean views. While most guests appreciate the amenities, some noted that the sauna area needed renovation with specific issues such as mold on the ceiling and a small fire in the sauna being mentioned. Despite these occasional problems, the spa staff's exceptional professionalism and attentive service greatly enhance the overall experience.
However, it should be noted that the wellness services come at an extra charge, which some guests found too expensive. Additionally, there were minor complaints about the lack of bathrobes and slippers in the rooms, which one would expect given the spa services. Overall, the spa and wellness center at the Grand Hotel Neum successfully offers a serene and enjoyable retreat for guests, albeit with room for improvements in certain areas.
Show moreRead review summaries for all categories
