InfoSummary of reviewsHotel Nyack, a JdV by Hyatt Hotel, generally receives high praise for its strategic location, ambience and service, making it a preferred choice among travelers. Nestled conveniently off the highway, the hotel is just minutes away from charming locales such as Sleepy Hollow and Tarrytown, while being walkable from the town of Nyack. Its proximity to local amenities, major highways and scenic views enhances its appeal as a relaxed and accessible destination.
The breakfast experience at the hotel garners mixed feedback with some guests loving the delicious offerings from the menu, complemented by friendly service, while others found the buffet overpriced and lacking in quality. Dinner at the on-site restaurant ‘FARM’ consistently impresses guests with its high-quality, flavorful dishes and excellent ambiance, despite occasional service lapses and understaffing during peak times.
Rooms at Hotel Nyack are noted for their unique and modern industrial decor, spaciousness and comfort, providing a boutique, relaxing vibe. Cleanliness and stylish design throughout the hotel add to the overall pleasant experience, although minor issues such as small bed sizes and occasional noise have been mentioned.
The staff stands out as one of the hotel's major strengths, frequently described as friendly, helpful and attentive, significantly contributing to positive guest experiences. The pool area is another highlight, offering a clean, comfortable and relaxing environment with service amenities like poolside food and drinks adding to its charm.
Parking is generally ample, free and convenient, enhancing accessibility. The beds, often described as extremely comfortable, further ensure a restful stay for guests. While the hotel provides a chic environment suitable for business visits, there are minor limitations such as language barriers with housekeeping staff and the lack of additional business amenities like free breakfast.
Overall, Hotel Nyack offers a distinctive and inviting stay with its excellent location, stylish rooms, exceptional staff and commendable dining experiences, making it a favored choice for both leisure and business travelers. Show more
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Hotel where Extra Health & Safety Measures Have Been Taken
InfoSummary of reviewsWest Gate Inn Nyack enjoys a prime location near major highways like I-87, offering easy access to downtown Nyack, popular attractions such as Hook Mountain and Sleepy Hollow and urban centers like NYC. Guests appreciate being able to walk to main street restaurants, shops and enjoy the vibrant town center. The location is complemented by the friendly and helpful staff, contributing to an overall positive experience.
The breakfast at West Gate Inn Nyack is a standout feature. Guests often describe it as excellent with a variety of options like eggs, waffles, pancakes, toast and sausage. The breakfast staff receives high praise for their pleasant and attentive service. Although there were occasional issues with food temperature and availability, the complimentary breakfast is generally considered superior to those at similarly priced motels.
Rooms at the inn receive mixed reviews. Many guests note the cleanliness and comfort of the rooms, specifically praising the good mattresses. However, several reviews point out that the rooms are outdated with issues such as stained carpets, aged furnishings and musty smells. Despite these concerns, the rooms are mostly functional and provide a quiet environment.
Cleanliness in the hotel is also mixed with some guests praising the tidy rooms, clean linen and spotless bathrooms, while others highlight problems with the dirty carpets and dated property. The consensus is that renovations and updates could significantly enhance the overall guest experience.
Staff at West Gate Inn Nyack consistently receive high marks for their professionalism and friendliness. From the front desk to the housekeepers, the staff are often commended for their courtesy and willingness to assist. There are several mentions of individual staff members going above and beyond to ensure a pleasant stay.
The WiFi at the inn, however, receives mixed reviews. While it is strong in certain areas like the lobby and restaurant, many guests experience weak or intermittent connections in their rooms, leading to reliance on personal hotspots. This suggests that the WiFi service could benefit from improvements.
For families, the inn offers a decent, family-friendly atmosphere, although it lacks specific child-focused amenities. The hotel is a good spot for visiting family and serves as a pleasant escape from city life. Additionally, the staff's professional and helpful nature enhances the experience for family travelers.
Lastly, the beds receive varied feedback. While many guests find them comfortable and conducive to a good night's sleep, others report issues with firmness, discomfort and the need for new mattresses. Overall, many find the beds satisfactory, but there is room for improvement.
In summary, West Gate Inn Nyack is praised for its strategic location, excellent breakfast and friendly staff. While rooms are generally clean and comfortable, the hotel would benefit from updates to its furnishings and amenities. Improved WiFi and attention to bed quality could further enhance the guest experience. Show more
