Hotel Amber Altstadt

Stralsund 54.31383900, 13.09473200 , Heilgeiststr. 50 (Show on Map)
8.2
Very Good


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Summary of reviewsHotel Amber Altstadt, nestled in the heart of Stralsund's picturesque old town, offers an exceptional location that guests highly praise for accessibility to the harbor, historic sites and vibrant street life. Its central yet quiet atmosphere makes it an ideal base for exploring the city, enriched by the proximity to public transport and significant cultural attractions.

The hotel impresses with its abundant and varied breakfast options, catering to diverse dietary needs, which is often highlighted as a highlight of guests’ stays. The breakfast service is complemented by attentive and flexible staff, contributing to a pleasurable morning experience despite occasional minor critiques.

Accommodations at Hotel Amber Altstadt are described as spacious, modern and clean with beautifully furnished interiors and welcoming atmospheres. High marks are given for the well-equipped bathrooms and comfortable decor. While some rooms, particularly the older ones, might vary in size and light, overall guest sentiment appreciates the comfort, cleanliness and quiet ambiance.

Cleanliness is a consistent highlight with guests praising the meticulous upkeep throughout the hotel. From the rooms to the common areas, the hotel's dedication to cleanliness stands out as a major positive aspect.

The staff at Hotel Amber Altstadt receives accolades for their friendliness and helpfulness, playing a crucial role in creating a warm and welcoming atmosphere. Despite occasional information shortfalls, their overall dedication to service leaves a positive impression.

Wi-Fi experiences are varied with many guests finding the connection good and reliable, though some reported unstable connections and limited availability times. Despite these inconsistencies, the availability of a complimentary tablet in rooms for inquiries adds a touch of convenience.

Parking presents a more mixed experience with the lack of private parking being a challenge. Nearby options like the Ozeaneum garage provide a viable solution with hotel discounts softening the cost. While inconvenient for some, others find the provided options acceptable.

Family travelers find the hotel particularly accommodating with spacious family rooms and ample amenities for children, contributing to a hassle-free and enjoyable stay. The hotel’s warm and personal service further enhances the family-friendly atmosphere.

Beds at Hotel Amber Altstadt receive mostly positive reviews for comfort and quality, although some single rooms feature narrower beds. Despite a few concerns about mattress conditions, the majority of guests report restful and comfortable sleep experiences.

Business travelers appreciate the hotel's strategic location, cleanliness and functional amenities, deeming it excellent value for money. Convenient services and efficient staff support make it a reliable choice for business trips, leading to high satisfaction and repeat visits.

Overall, Hotel Amber Altstadt stands out for its exceptional location, welcoming service and comfortable accommodations, making it a favored choice for tourists and business travelers alike.
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Hotel with Parking
While centrally located, the hotel offers a discount for parking in a nearby public parking garage. Electric charging spots are also available on the street.

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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Accessible Hotel

Small Hotel

Room Types
Single Room Classically decorated room features a flat-screen TV, a desk and a private bathroom with a hairdryer. A laptop safe is also offered.

Budget Single Room Providing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features parquet floors, a seating area with a flat-screen TV with cable channels, a minibar, a tea and coffee maker, as well as an iPad. The unit offers 1 bed.

Double or Twin Room Classically decorated room features a flat-screen TV, a desk and a private bathroom with a hairdryer. A laptop safe is also offered.

Deluxe Single Room Offering free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room offers a minibar, a tea and coffee maker, an iPad, a wardrobe, as well as a flat-screen TV with streaming services.

Double or Twin Room - Disability Access Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room features a minibar, a tea and coffee maker, an iPad, a wardrobe, as well as a flat-screen TV with streaming services.

Deluxe Double or Twin Room Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious twin/double room provides a minibar, a tea and coffee maker, a seating area, an iPad and a flat-screen TV with streaming services.

Family Room Featuring free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room features a minibar, a tea and coffee maker, an iPad, a wardrobe and a flat-screen TV with streaming services.

Queen Studio - Disability Access Offering free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. This wheelchair accessible studio features a minibar, a seating area with a flat-screen TV and a roll-in shower.

Guest Reviews
8.2
Very Good
Location
Hotel Amber Altstadt boasts an exceptional location, nestled in the heart of Stralsund's picturesque old town. Guests consistently praise its prime positioning with everything easily accessible on foot. The hotel is situated just a stone's throw from the harbor, making it convenient for those looking to explore the waterfront or visit the nearby Ozeaneum. Visitors appreciate that despite its central location, the hotel manages to maintain a quiet atmosphere, perfect for a peaceful stay.

The proximity to both the harbor and the main town center makes it an ideal starting point for exploring the historic sites and vibrant street life of Stralsund. Whether venturing to the market square, the bustling pedestrian zones or the main shipping street, all attractions are within a short walking distance. Moreover, public transportation stops and the main train station are conveniently close by, offering ease of access for travelers.

Accommodation at Hotel Amber Altstadt also comes with modern amenities, adding to the comfort and convenience of the stay. The central and tranquil setting coupled with the hotel's accessibility to key tourist destinations, shops, restaurants and cultural sites mark it as an optimal choice for a city trip. Despite occasional street noise, the overwhelmingly positive feedback about its location highlights its advantage for anyone wanting to immerse themselves in the charm and history of Stralsund.

Breakfast
Hotel Amber Altstadt consistently impresses with its breakfast offerings, receiving numerous accolades for its rich variety and delicious taste. Guests frequently highlight the wide selection, catering to diverse dietary preferences, including vegetarians and those requiring gluten-free options. The buffet is described as abundant with everything from fresh vegetables, milk and grains to pancakes and assorted teas. Many reviewers appreciate the high quality and appetizing presentation, noting the breakfast as a highlight of their stay.

The service complements the food with staff often praised for their attentiveness and flexibility, ensuring that early-morning requests and special requirements are met. Cleanliness and organization, especially concerning COVID-19 protocols, are also positive aspects mentioned by guests.

However, a few reviews suggest minor areas for improvement, such as the availability of certain items late in the breakfast period and the occasional cramped seating. Despite these small critiques, the overall sentiment reflects a thoroughly enjoyable and satisfying breakfast experience at Hotel Amber Altstadt, making it a great start to the day for guests.

Rooms
Hotel Amber Altstadt has received positive feedback regarding its rooms from numerous guests. The rooms are generally described as very spacious, modern and clean. Many guests noted the rooms have modern amenities, including minibars, comfortable beds and well-equipped bathrooms. The bathrooms, in particular, receive high praise for being spacious and newly renovated. The interiors are often highlighted as being beautifully and tastefully furnished with a cozy and welcoming atmosphere.

Moreover, the cleanliness of the rooms is frequently mentioned with multiple reviews stating that the rooms are kept in impeccable condition. The hotel's quietness and comfort levels are also appreciated with reviews pointing out the rooms' peaceful ambiance and comfortable furnishings. Some rooms offer excellent views and have appealing decorations, such as self-painted pictures on the walls, adding a personal touch.

However, a few reviews mention some minor drawbacks. There are comments about the lack of external windows in some rooms, leading to less natural light and potential stale air. Some rooms, particularly in the older parts of the hotel, are noted as being smaller and less modern than others. Additionally, there are comments about rooms being hot during the summer and occasional odor issues from outside. Despite these few negatives, the overall guest sentiment toward the rooms at Hotel Amber Altstadt is extremely positive, highlighting spaciousness, cleanliness and comfort as standout qualities.

Beds
Hotel Amber Altstadt garners mixed feedback when it comes to its beds, but with a leaning toward the positive. Most guests praised the large and comfortable beds, often highlighting the quality of the mattresses and the overall comfort provided. The super mattresses and top-notch beds received special mentions with many appreciating the combination of comfy pillows and supportive beds, resulting in a restful night's sleep.

However, some guests pointed out specific drawbacks. A notable concern was the size of the beds in single rooms, described as extremely narrow with maximum widths of around 80 cm. Others mentioned issues such as beds being too soft, sagging or hard without adequate mattress pads. Some guests found the mattresses worn out and defective and a few had complaints about uncomfortable pillows. Additionally, the toddler travel cot was deemed unusable by one reviewer.

Despite these few concerns, many guests still found their beds excellent with descriptors like great, comfortable and very comfortable frequently appearing in the reviews. Multiple pillow options and the cozy ambiance of the beds also added to a generally positive experience for many.

Cleanliness
Hotel Amber Altstadt consistently receives high marks for cleanliness from its guests. Reviews frequently mention the exceptional cleanliness of the rooms, highlighting that they are very clean, modern and comfortably equipped. The bathrooms, described as modern and clean, are also a focal point of satisfaction. Guests appreciate the high level of overall cleanliness throughout the hotel, including well-maintained hallways and common areas.

The hotel's contemporary and well-kept furnishings contribute to its clean and tidy atmosphere, making it a top choice for those who prioritize cleanliness. Despite a few minor mentions of specific areas needing more attention, overall satisfaction remains high with the majority praising the hotel's spotless condition. The establishment is often described as super clean and exceptionally well-maintained, reinforcing its reputation as a clean and comfortable accommodation option.

Staff
At Hotel Amber Altstadt, guests frequently praise the exceptional friendliness and helpfulness of the staff. The reception is described as constantly occupied, ensuring that guests always have support when needed. Visitors commend the personnel for being very accommodating with the front desk and breakfast room staff noted for their pleasant and attentive nature. The team is often highlighted for maintaining a warm and welcoming atmosphere, making guests feel right at home.

Despite a few instances where the staff could not provide specific information regarding parking for motorcycles, their overall dedication and service-oriented approach left a positive impression on many. The breakfast team, affectionately referred to as breakfast elves, receives special mention for their flexibility and attentive service. The management, including the owners, is recognized for their professional and friendly demeanor, contributing to a consistently positive experience.

In summary, the staff at Hotel Amber Altstadt plays a crucial role in creating a delightful and memorable stay for guests through their professionalism, friendliness and unwavering helpfulness.

Wi-Fi
Hotel Amber Altstadt offers varied experiences with its Wi-Fi services, receiving a mix of positive and negative feedback. On the positive side, many guests reported that the Wi-Fi worked well with descriptions such as good, reliable and fast frequently mentioned. Coverage was also noted as reliable and some guests appreciated that Wi-Fi was included and available for free. A tablet provided in the room allowed guests to ask questions anytime and some received prompt responses.

However, there were several concerns. Several guests experienced unstable connections and slow speeds, while others reported that the Wi-Fi did not work at all on certain days. Inconveniently, the WLAN was noted to turn off at 10 PM or 10 AM, which disrupted connectivity. Additionally, the tablet in the room was problematic for some, losing connection frequently and only working occasionally. It was also reported that attempts to chat with reception via the tablet sometimes went unanswered. Overall, while there are moments of commendable Wi-Fi service at Hotel Amber Altstadt, there are also notable issues that may affect the overall stay.

Parking
Hotel Amber Altstadt offers a challenging parking situation that leaves guests with mixed feelings. Although no private parking spaces are available at the hotel, there are nearby options such as the Ozeaneum parking garage, which is within a five to ten-minute walk. The hotel provides a discount for this garage, making it a somewhat more affordable option for guests.

However, some visitors have pointed out that parking is difficult to find and not conveniently connected to the accommodation. The description of parking options on the hotel's website has been criticized for its inaccuracy, leading to some frustration upon arrival. For those planning longer stays, the nightly fees at nearby parking facilities can add up and make the cost "accordingly high."

Despite these drawbacks, some guests have appreciated the nearby parking garage, describing it as a "new building" and "nearby," and found the daily ticket prices to be reasonable. Moreover, the hotel staff is noted for promptly pointing out parking solutions and providing discounts, which adds a positive touch to the overall experience.

In summary, while the parking situation at Hotel Amber Altstadt may require some planning and can be a bit of a hassle, there are viable and discounted options nearby that many guests find acceptable.

Family
Hotel Amber Altstadt has received high praise for its family-friendly atmosphere and exceptional accommodations. Guests consistently highlight the spacious family rooms that comfortably fit a family of four, along with large bathrooms that are perfect for family use. Reviewers have noted the excellent comfort and cleanliness of the entire hotel, making it an ideal choice for families looking for a comfortable stay.

Children seem to thoroughly enjoy their visits with many mentioning that the hotel provided extra beds, baby cots and bedding to accommodate younger guests. Parents have also expressed their satisfaction with the ample space available in the rooms and bathrooms, facilitating a hassle-free experience when traveling with kids.

Guests have shared positive experiences about the personal and warm service provided by the small, family-run hotel. The hotel's environment is described as family-friendly, making it a welcoming place for children. Families feel very comfortable and often look forward to returning. Additionally, there are plenty of places nearby for kids to explore, adding to the overall appeal of the hotel for family vacations.

In summary, Hotel Amber Altstadt stands out as a kid-friendly destination with spacious and well-equipped accommodations, a warm and personal atmosphere and a committed focus on family comfort and enjoyment.

Business
Hotel Amber Altstadt receives high praise from business travelers for its excellent value for money, making it an ideal choice for short business trips. The hotel is strategically located in the heart of the city, providing easy access to various points of interest. Functional rooms and efficient services cater well to the needs of business guests.

The facilities are new, neat and well-suited for business activities, including appropriate business amenities. The connection with the parking garage is convenient and the top-notch service is always available upon request. While guidance to the building could be improved, the overall experience remains highly positive.

Guests appreciate the ability to ask questions anytime via a tablet, adding to the convenience. Clean and comfortable accommodations contribute to a pleasant stay, making it a recommended option for business travelers. Repeat visits are likely for those who have experienced the hotel on business trips.


No, Hotel Amber Altstadt doesn't have any pool.

No, a spa isn't available at Hotel Amber Altstadt.

No, Hotel Amber Altstadt doesn't allow dogs.

Yes, parking facilities are available at Hotel Amber Altstadt.

No, Hotel Amber Altstadt doesn't have a gym.

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