Hotel Metro enjoys a prime downtown location that has earned widespread approval from guests, particularly those attending events at Rock The Park and Budweiser Gardens. Its proximity to Covent Garden Market, various restaurants, bars and shops provides both leisure and convenience. The hotel is described as clean, modern and tidy with spacious and well-decorated rooms enhancing the overall pleasant experience for most visitors.
The rooms at Hotel Metro are frequently praised for their large size, modern design and exceptional cleanliness. Guests appreciated the luxurious features such as walk-in showers, soaker tubs and tasteful decor which included exposed brick walls and ample closet space. Practical amenities like big bar fridges, comfortable beds, extra pillows and robes contributed further to a sense of luxury and comfort. Modern conveniences like Roku-connected TVs and scenic market views added to the relaxing ambiance, making the hotel a recommended choice for travelers.
Cleanliness is a standout aspect of Hotel Metro with many guests highlighting the spotless and beautifully furnished rooms. Few minor issues with dust in specific areas were noted, but the overall standard remains high. Additionally, the welcoming and warm staff contribute significantly to the positive guest experience, often being described as friendly, helpful and professional. Specific staff members have been commended for their outstanding service, enhancing the hotel's already excellent reputation.
Parking at Hotel Metro offers mixed experiences. While the proximity and security of the underground garage are appreciated, the cost and some confusion regarding its use have been pointed out. Although some guests found navigating parking arrangements inconvenient, the ability to pay for parking within the hotel is seen favorably. Clearer instructions and addressing cost concerns could improve the overall parking experience.
Bed comfort at Hotel Metro generally receives positive reviews with many guests describing the beds as very or super comfortable. However, some guests found them too soft or small and had mixed opinions on the pillows. Despite these varied reviews, the majority find the sleeping arrangements satisfactory.
In summary, Hotel Metro stands out for its superb downtown location, impeccable cleanliness, beautifully appointed rooms and exceptional staff service. While there are areas for improvement, particularly regarding parking and bed comfort, it remains a highly recommended choice for guests seeking both comfort and convenience in the heart of London.
This inn offers a spa that focuses on providing a relaxing and rejuvenating experience. It is known for its personalized service and tranquil environment.
Doubletree by Hilton London stands out for its excellent location in the heart of downtown, receiving consistent praise for its proximity to key attractions and venues such as the convention center, Budweiser Gardens, Victoria Park and numerous dining and entertainment options. This prime location makes it an attractive choice for both leisure and business travelers.
Guests frequently highlight the cleanliness and spaciousness of the rooms, appreciating the comfort and thoughtfully laid out space. Despite some comments on dated decor and occasional maintenance issues, the rooms generally offer a pleasant and comfortable stay, enhanced by exceptionally comfortable beds.
The hotel's breakfast receives largely positive feedback for its quality and service with the buffet style being particularly praised. However, some guests noted a need for greater variety and better communication regarding breakfast inclusivity. The hotel's restaurant, Blake's, is well-regarded for its food quality and friendly staff, although some guests were inconvenienced by occasional closures and limited dining options.
The staff at Doubletree by Hilton London are frequently commended for their friendliness and exceptional service, significantly contributing to a warm and welcoming atmosphere. Guests appreciate the helpfulness and efficiency of both the front desk staff and the bellhop.
The swimming pool and gym are added bonuses that contribute to the overall positive experience, though there have been minor cleanliness issues that could use attention. The hotel's well-maintained facilities ensure a comfortable and enjoyable stay.
In summary, Doubletree by Hilton London offers an excellent location, commendable service and comfortable amenities, making it a preferred choice for visitors exploring downtown London.