Stroudsburg, 1220 West Main Street40.983032,-75.211879(Show on Map)
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
FairBridge Inn & Suites Poconos has garnered positive attention primarily for its convenient location and amiable staff. Positioned close to downtown Stroudsburg and major highways, the hotel provides easy access to popular attractions such as Camelback, as well as fast food restaurants and necessary amenities. The hotel setting is generally quiet, making it a suitable choice for families and guests appreciate the reasonable pricing given the advantageous location.
The hotel staff is notably praised for their friendliness, helpfulness and professional demeanor with numerous guests specifically commending individuals like Twinky at the front desk for exceptional service. The staff's welcoming and accommodating nature significantly enhances the overall guest experience.
The indoor pool at FairBridge Inn & Suites Poconos is another highlight with many guests enjoying its beautiful, deep and heated water. The pool area is appreciated for its convenience and pleasant environment. However, the pool's maintenance has received mixed feedback with some guests noting cleanliness issues and closures.
The beds at the hotel are generally regarded as clean and comfortable, contributing positively to the guest stay. Despite occasional remarks about stained sheets and insufficient blankets, the overall sentiment towards bed comfort remains favorable.
Although the hotel possesses these strong points, areas such as room cleanliness and maintenance have drawn consistent criticism. Guests have reported issues with outdated and neglected rooms, dirty bathrooms and sightings of mold and roaches. The consensus is that substantial renovations and improved cleaning protocols are necessary to elevate the overall quality of the accommodations.
In summary, FairBridge Inn & Suites Poconos excels in location, staff friendliness and pool amenities but requires significant improvements in room maintenance and cleanliness to fully meet guest expectations.
Categories
Business
FairBridge Inn & Suites Poconos offers free Wi-Fi and possibly small meeting spaces. It provides a budget-friendly option for business travelers needing basic amenities.
Accessible
This hotel is included in the list of accessible hotels based on available database information. It is tagged as offering accessibility features and services.
3 Star
The FairBridge Inn & Suites Poconos provides essential amenities and a comfortable stay. It's a budget-friendly option for travelers.
Pool
Indoor Pool
Ski
Family
Parking
Cheap
Indoor Pool
Room Types
Double Room with Two Double Beds - Non-Smoking
King Room - Non-Smoking
Queen Room with Spa Bath
Queen Room with Two Queen Beds
Queen Room with Two Queen Beds - Non-Smoking
Standard Room with Two Double Beds - Non-Smoking
King Room with Pool View
King Room with Spa Bath
Queen Room - Disability Access
Guest Reviews
Review Summaries
Location
FairBridge Inn & Suites Poconos boasts a favorable location with many guests appreciating its proximity to downtown Stroudsburg and the ease of access to major routes and highways. The hotel is conveniently situated just 10 minutes from Main Street and within a short distance from popular spots like Camelback. Guests find the location practical for travel purposes and enjoy that it is close to fast food restaurants and other amenities. The area is described as quiet, making it a pleasant place for families to spend time. While the hotel is noted for its beautiful surroundings and potential, it also offers a moderate price for the level of service provided.
Rooms
The reviews for FairBridge Inn & Suites Poconos highlight significant issues concerning the rooms' cleanliness and maintenance. Many guests noted that the rooms were old and outdated with furniture showing considerable wear. Complaints about cleanliness were common with multiple mentions of dirty bathrooms, stained sheets and an overall neglected condition. There were specific mentions of mold, stale smoke odors and even sightings of cockroaches. Several reviews called attention to water damage and the need for major remodeling and painting. Despite some mentions of noise-free rooms and a decent pool, most descriptions noted disappointment with rooms appearing substantially different from the promotional pictures and lacking advertised amenities like coffee makers.
Beds
Guests generally found the beds at FairBridge Inn & Suites Poconos to be clean and comfortable with several emphasizing the softness and overall comfort of the beds. Some reviews highlighted the cleanliness of the beddings and the overall quietness and convenience of the location. However, a few guests reported issues such as stained sheets, bugs and lack of adequate blankets, which detracted from their experience. Despite these occasional negative remarks, the overall sentiment towards the bed comfort was positive.
Cleanliness
FairBridge Inn & Suites Poconos has received mixed reviews regarding cleanliness. There are numerous mentions of dirt and a lack of maintenance throughout the property. Guests have reported issues with roaches, mold and mildew smells, describing it as very dirty and even filthy. The rooms, bathrooms and hallways were often cited as being especially unclean with specific mentions of stained bed sheets and carpets. The hotel also faced criticism for outdated facilities and visible damage, such as leaks in the ceilings and unsafe locks. Despite these extensive negative remarks, a few guests did note some potential. The property offers a nice covered pool area with a bar and a cozy fire in the lobby, which hints at the amenities that could be appealing under better maintenance circumstances. However, overall, the consensus is that significant renovations and a complete overhaul are necessary to meet guests' expectations.
Staff
Guests of FairBridge Inn & Suites Poconos commonly praised the hotel staff for being friendly, helpful and accommodating. Many highlighted Twinky at the front desk for her exceptional service, describing her as amazing, fast responsive and friendly. Positive feedback was also given to front desk staff in general, often noted as pleasant, professional and accommodating. Guests repeatedly mentioned that the staff were kind, wonderful and sweet with a few memorable comments pointing out the great personalities among the employees. Despite an occasional remark about rudeness and unprofessionalism, the overarching theme among reviews emphasized the amiable and helpful nature of the hotel's staff.
Pool
The FairBridge Inn & Suites Poconos features an indoor pool that has received mixed feedback from guests. Many highlighted the pool area as being amazing with beautiful and deep water that added a lovely touch to the overall experience. The indoor pool's proximity to guest rooms was also appreciated, making it convenient to use. Several reviewers described the pool area as wonderful and the swimming pool itself as beautiful with some noting that the pool was heated and clean following a section rebuild.
However, there were also numerous criticisms regarding the pool's maintenance. Issues such as the pool being closed for over a year, unusable conditions and reports of it being disgustingly dirty and green were mentioned. The pool's cleanliness appeared to be a recurring issue with some guests noting floating debris and sewage-like conditions, while others commended its excellence but suggested it required better cleaning.
Despite these issues, the overall amenities and location of the hotel were well-received. Many found the room spacious and tidy and appreciated the convenient location close to the Arlington Diner. In summary, while the pool area can offer a pleasing experience, it seems to require more consistent maintenance to meet all guests' expectations fully.
FAQ
Yes, FairBridge Inn & Suites Poconos has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at FairBridge Inn & Suites Poconos.
No, FairBridge Inn & Suites Poconos doesn't allow dogs.
Yes, parking facilities are available at FairBridge Inn & Suites Poconos.
No, FairBridge Inn & Suites Poconos doesn't have a gym.