La Quinta Inn & Suites - New River Gorge National Park

Summersville 38.29824300, -80.83405500 , 106 Merchant Walk (Show on Map)
8.2
Very Good


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Summary of reviewsLa Quinta Inn & Suites - New River Gorge National Park is an appealing lodging option, particularly praised for its strategic location off Route 19 which guarantees easy highway access and proximity to the scenic New River Gorge National Park. Guests enjoy the convenience of nearby stores, dining options and shopping plazas within walking distance, making it an excellent base for both road trips and local exploration. The tranquility of the surroundings despite the proximity to major roads adds to a pleasant and comfortable stay.

The hotel’s breakfast offerings receive high marks for variety and quality, including hot items like scrambled eggs and sausage and an array of cold options such as yogurt, bagels and fresh fruit. The breakfast area is clean and the service is friendly, although some guests suggest adding healthier options and ensuring consistent replenishment.

A wide selection of dining options surrounds the hotel, adding to the convenience of evening meals, though some guests express a desire for in-house dining services like room service. The rooms at La Quinta Inn & Suites are frequently lauded for their spaciousness and comfortable beds. Decor is modern and well-maintained with several guests highlighting amenities like microwaves and fridges. However, noise from the highway and minor maintenance issues such as stained carpets and musty smells are occasional points of concern.

Cleanliness of the rooms is generally well-regarded with many guests finding them clean and modern. However, public areas like hallways and elevators reportedly need more consistent cleaning, as noted by issues like stained carpets and occasional odors.

The staff receive widespread praise for their friendliness and professionalism, contributing to a welcoming atmosphere. However, there are sporadic reports of less efficient service and check-in delays.

Wi-Fi is appreciated for being free, though its performance varies with stronger connectivity in the lobby compared to some guest rooms. Guests find the gym adequately equipped for a quick workout, despite some outdated or broken equipment.

The indoor pool and hot tub are enjoyable features when available, although temperature issues, excessive chlorine and maintenance closures detract from the experience for some guests.

Families find the hotel accommodating and conveniently located near family-friendly amenities like restaurants and a movie theater. The overall consensus is that La Quinta Inn & Suites - New River Gorge National Park provides a comfortable and budget-friendly experience suitable for both leisure and business travelers, despite a few areas needing improvement. The hotel offers a reliable and pleasant stay, making it a favored choice for those visiting Summersville, West Virginia.
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Categories
Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types
King Room This air-conditioned room is equipped with a flat-screen TV with cable and free Wi-Fi.

Queen Room with Two Queen Beds This air-conditioned room is equipped with a flat-screen TV with cable and free Wi-Fi.

King Room - Disability Access Equipped with a spa bath, this air-conditioned room is features a flat-screen TV with cable and free Wi-Fi.

One-Bedroom King Suite - Non-Smoking Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious family room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
8.2
Very Good
Location
Nestled conveniently off Route 19, La Quinta Inn & Suites - New River Gorge National Park offers an exceptional location for travelers. Its proximity to the highway ensures easy accessibility, making it an ideal stop for road trips, whether you're heading north, south or exploring the nearby New River Gorge National Park. The surrounding area is bustling with various stores, dining options and shopping plazas, providing ample amenities within walking distance.

Guests consistently praise the hotel's excellent location, highlighting its convenience for both overnight stays and extended visits. The central positioning means you're never far from essentials like food and gas stations and it's an optimal base for visits to nearby attractions, including local parks and trails. Despite being close to major roads, the property maintains a clean and quiet ambiance, ensuring a comfortable stay.

Families and pet owners find the area particularly accommodating and the nearby Summersville Lake adds an extra layer of appeal for those seeking outdoor activities. While some guests noted the hotel's placement within a busy strip mall, the advantages of its central location and the variety of nearby conveniences outweigh any minor drawbacks. Whether for business or leisure, La Quinta Inn & Suites stands out as a well-positioned and well-received lodging option for travelers heading to or passing through Summersville, West Virginia.

Breakfast
La Quinta Inn & Suites - New River Gorge National Park receives a diverse range of feedback regarding their breakfast offerings with a generally positive trend. Many guests highlight the breakfast as a standout feature, praising the variety and quality of provided options. There is frequent mention of hot items such as scrambled eggs, pancakes, sausage, biscuits and gravy and potatoes, which many found delicious and plentiful. The breakfast area itself is often described as clean and pleasant with friendly service enhancing the experience.

Several reviews specifically note the impressive selection, including fresh fruit, yogurt, bagels, pastries, coffee and juices, catering to different dietary preferences. The food is often described as fresh and well-stocked despite busy periods. However, there were occasional comments about the need for healthier options and more consistent replenishment of certain items. Nevertheless, most guests seemed satisfied, often remarking that the breakfast exceeded expectations and was one of the best they've had at a hotel, adding significant value to their stay.

Dinner
When staying at La Quinta Inn & Suites - New River Gorge National Park, guests will appreciate the superb location that places them in close proximity to a multitude of dining options. The hotel is surrounded by numerous food establishments, providing a variety of choices to satisfy different culinary preferences. Visitors have highlighted the convenience of having many restaurants within walking distance, including a Mexican restaurant just across the road and a well-liked steakhouse nearby. Additionally, the presence of a restaurant in the same parking lot adds an extra level of convenience for guests. Although there were suggestions for the hotel to improve its food stock and consider implementing room service, the array of nearby dining options ensures that guests have plenty of choices for their evening meals.

Rooms
The guest reviews for La Quinta Inn & Suites - New River Gorge National Park predominantly highlight the spacious, clean and comfortable nature of the rooms. Many guests appreciated the large room size and the comfortable beds, frequently noting how roomy the accommodations felt. The decor was well-received and several reviews mentioned the rooms being well-maintained and nicely appointed.

However, there were consistent mentions of noise issues, particularly for rooms facing the highway, suggesting that better soundproofing could enhance the overall experience. Additionally, while the cleanliness of the rooms was often praised, there were some guests who noted lapses in maintenance and the need for updates, specifically mentioning issues like musty smells, stained carpets and occasional missed details in housekeeping.

The bathrooms generally received positive feedback for their size and good showers, although some guests pointed out specific problems such as the need for exhaust systems and repairs to ceilings.

Overall, the combination of spaciousness, modern amenities like microwaves and fridges and the comfortable nature of the rooms made a pleasant stay for most guests, despite the occasional noise and maintenance concerns. The location, being close to shops and restaurants, also added to the convenience for travelers.

Beds
La Quinta Inn & Suites - New River Gorge National Park offers a mixed experience when it comes to bed comfort. Many guests found the beds to be comfortable, praising their softness and coziness. Numerous reviews mention that the beds were very comfy and provided a restful night's sleep. Soft pillows and clean bedding add to the positive experience for several guests.

However, the feedback is not universally positive. Some guests reported issues with hard beds and mattresses that were too soft or worn out. A few mentioned that the beds were too high for comfort and there were occasional complaints about the beds being itchy or the pillows needing replacement.

In summary, while the majority of guests enjoyed a comfortable sleep with clean and comfy beds, there are a few concerns regarding bed firmness and height that potential guests might want to consider.

Cleanliness
La Quinta Inn & Suites – New River Gorge National Park has garnered a mixed impression from guests regarding its cleanliness. Many reviews highlight the exceptional cleanliness of the rooms, describing them as very clean, spacious and modern. The hotel's interior overall also receives commendations for being clean and well-maintained. Guests frequently note comfortable and clean rooms and bathrooms with particular appreciation for the updated and well-kept facilities.

However, there are notable discrepancies in the cleanliness of common areas with several guests mentioning deep cleaning needs for hallways and elevators, stained carpets and occasional unpleasant odors. Despite the clean rooms, some reviews point out overlooked details, such as crumbs in the bed, leftover food in the refrigerator and dust accumulation. Pet-friendly accommodations maintain a high standard of cleanliness, although some guests experienced inconsistent room service, including unemptied trash and unmade beds.

Therefore, while many guests find the rooms and overall property clean and comfortable, the feedback underscores a need for more consistent maintenance in shared spaces and better attention to detail in individual rooms.

Staff
The staff at La Quinta Inn & Suites - New River Gorge National Park generally receive high praise from guests for their friendliness and professionalism. Reviewers frequently describe the staff as kind, courteous and efficient, highlighting their welcoming and positive attitudes. Many mention that the staff consistently provide helpful service with specific commendations for the front desk personnel's knowledge and readiness to assist. Guests have noted that the staff are accommodating and approachable, providing a pleasant experience throughout their stay.

However, there are occasional remarks indicating some inconsistencies in the staff's performance. A few guests experienced slower check-ins and indifference from certain front desk employees. There were also mentions of staff being overtaxed or not fully knowledgeable at times. Despite these occasional lapses, the overwhelming sentiment is positive with many guests appreciating the overall friendliness and efficiency of the hotel's team.

In summary, while there are a few reports of service gaps, the majority of guests find the staff at La Quinta Inn & Suites - New River Gorge National Park to be a significant positive aspect of their stay, making the visit pleasant and welcoming.

Wi-Fi
Guests at La Quinta Inn & Suites near New River Gorge National Park have varied experiences with the hotel's Wi-Fi service. Many appreciated that the Wi-Fi was free and found it reliable and sufficient for their needs. Some particularly noted that the connection was strong in the lobby area, making it a convenient space for online activities. However, there were mixed reviews regarding the speed and consistency of the Wi-Fi in the rooms. While some described it as working well and being usable, others mentioned it was super slow, slightly weak or intermittent. Despite these occasional drawbacks, the presence of Netflix available for streaming hints at a generally adequate internet service. Overall, while not incredibly fast, the Wi-Fi at La Quinta Inn & Suites seems to meet the basic connectivity needs of most guests.

Gym
La Quinta Inn & Suites - New River Gorge National Park offers a fitness room that has garnered a mix of positive and constructive feedback from guests. Several reviews highlight that the gym has a good variety of equipment and ranks as one of the better hotel gyms along the I-95 corridor, providing everything needed for a quick workout. However, some guests noted that certain equipment is broken or outdated and the overall selection is minimal. Despite these issues, the gym is appreciated by those who value having exercise equipment readily available during their stay.

Pool
La Quinta Inn & Suites - New River Gorge National Park has a pool that has garnered mixed feedback from guests. The indoor pool and hot tub, when available, have been enjoyed by many with several guests noting the pool was nice and clean. Families and kids have found it fun and loved spending time there. However, this positive experience isn't universal.

Several guests have pointed out that the pool area can be uncomfortably cold and the pool water itself can be too chilly. Some reviews mentioned that too much chlorine was used and others pointed out issues like rusty rails and cracking tiles that need repair. Maintenance problems seem to be frequent with many reviews mentioning the pool and hot tub often being closed for repairs, making the area non-functional at times.

Despite these issues, the clean pool area has been a highlight for those who managed to use it. The hotel could benefit from improving maintenance and addressing temperature control to ensure a consistently pleasant experience for all guests.

Family
La Quinta Inn & Suites - New River Gorge National Park is praised for its excellent location and family-friendly environment, making it a stellar choice for family travel. Many families hold gatherings, reunions and vacations here, appreciating the overall family-friendly atmosphere. The hotel caters well to families with some guests particularly mentioning how their children enjoyed swimming during their stay. Additionally, conveniences such as proximity to Bob Evans, Starbucks and a movie theater add to the family-friendly appeal. Despite some challenges with room size and bed arrangements for larger families, the hotel remains a favored spot for family trips in the area.

3 Star
Nestled near the New River Gorge National Park, La Quinta Inn & Suites offers a comfortable and affordable three-star stay. Guests consistently find the hotel clean and well-maintained with friendly and accommodating staff enhancing their overall experience. The free Wi-Fi is a convenient perk that adds value to the stay. Despite some opinions that the amenities might not fully meet three-star expectations, the general consensus highlights a good, above-average experience typical of a two to three-star establishment. Travelers appreciate the dependable comfort and would consider returning, making La Quinta a reliable choice for those seeking straightforward, budget-friendly accommodations in the area.

Business
La Quinta Inn & Suites - New River Gorge National Park offers facilities and services that cater well to business travelers. Its location is conveniently close to conventions, making it a practical choice for those on business trips. The hotel is recognized as a good spot for business stays with a dedicated business area that serves its purpose effectively. The facility is suitable for short stays where business travelers need to rest before continuing their journeys. A minor setback noted was the printer being out of service for several days, which can be crucial for printing business documents. Overall, the hotel provides essential services and a business-friendly environment.

Accessible
La Quinta Inn & Suites - New River Gorge National Park boasts a convenient and accessible location, positioned centrally and easy to reach from a major highway. The hotel building itself is designed to be accessible with the passageway from the street not requiring a key card. Most accessible rooms are larger, providing ample space and feature well-appointed roll-in showers and chairs, enhancing comfort for guests with disabilities. Public areas and pools are also accessible, ensuring guests can enjoy all amenities without difficulty. Friendly and helpful staff contribute positively to the overall accessible experience, although some issues were noted, such as hallway doors requiring card access and occasional elevator malfunctions that could pose challenges. However, the general ease of access to the hotel and its amenities remains a highlight.

Indoor Pool
The indoor pool at La Quinta Inn & Suites - New River Gorge National Park has garnered positive remarks from guests. Many appreciated its availability, often describing it as nice, clean and great for kids. Guests highlighted the size, noting it as a large and heated facility which contributed to their enjoyment. The overall sentiment suggests that the indoor pool is a valued amenity for visitors, enhancing their stay at the hotel. However, some mentioned instances of the pool being closed unexpectedly, which was a disappointment for those who counted on this facility. Despite occasional closures, most reviews reflect the indoor pool as a significant and well-maintained feature of the hotel.

Dog Friendly
La Quinta Inn & Suites - New River Gorge National Park offers a welcoming environment for guests traveling with pets. Guests have consistently noted that the hotel is dog-friendly with dedicated dog-friendly rooms and designated areas for dogs within the guest spaces. Dogs are allowed on the property and the pet policies are generally straightforward, though some found them unclear.

There is a specific dog walk area equipped with garbage bins and bags for easy clean-up, which many guests appreciated. However, there were occasional issues with pet owners not cleaning up after their dogs in the grassy areas.

Guests are charged a fee for bringing dogs, generally $10 per dog, which most found reasonable. Despite some instances of dogs barking and not all dog requests being accommodated immediately, the overall experience for pet owners was positive. The hotel’s pet-friendly nature combined with cleanliness makes it an ideal choice for those traveling with their furry friends.


Yes, La Quinta Inn & Suites - New River Gorge National Park has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at La Quinta Inn & Suites - New River Gorge National Park.

Yes, La Quinta Inn & Suites - New River Gorge National Park welcomes dogs.

No, parking facilities aren't available at La Quinta Inn & Suites - New River Gorge National Park.

Yes, La Quinta Inn & Suites - New River Gorge National Park has a gym. For more information, read the answers to the Gym questionnaire

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