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Summary of reviewsHyatt Place Sumter/Downtown garners high praise from guests for its central location in the heart of Sumter's historic downtown, providing convenient access to local attractions, restaurants, and cultural events. The area surrounding the hotel is noted for its revitalized southern charm, offering a safe and serene environment that enhances the travelers' experience.
The breakfast experience is frequently highlighted as exceptional, with a variety of fresh and delicious options that go beyond typical hotel offerings. The breakfast buffet, including unique items like zucchini bread and broiled potatoes, adds great value to guests' stays, complementing the inclusion of breakfast with room rates.
The guest rooms stand out for their spaciousness, modern amenities, and stylish decor. Guests find the rooms to be impeccably clean and comfortable, earning high commendation particularly for plush bedding that promises restful sleep. The hotel consistently maintains a quiet environment, which contributes to an overall peaceful stay.
Cleanliness is a defining feature at Hyatt Place Sumter/Downtown, consistently meeting or exceeding guest expectations. Sanitation stations and spotless common areas enhance comfort and security. The staff's exceptional hospitality is repeatedly praised, with team members known for their attentiveness and friendliness, providing a warm welcome and top-notch service throughout guests' stays.
The pool area serves as a relaxing oasis, especially valued by families for its inviting heated waters and spacious surroundings. Parking is convenient with ample spaces available, though some minor concerns about lighting and distance arise.
Hyatt Place Sumter/Downtown is also recognized as family-friendly, with accommodations for larger groups and a pet-friendly atmosphere. The hotel's amenities, combined with nearby dining options, make it a perfect choice for family gatherings or leisure visits. Overall, this hotel is celebrated as an excellent destination in Sumter, offering clean, comfortable, and welcoming experiences, making it a favored choice for travelers seeking quality and convenience. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
King Room with Sofa BedThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Room with Two Queen Beds and Sofa BedThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Specialty King Room with Sofa BedThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Specialty Double Room with Two Double Beds and Sofa BedThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
King Room with Sofa Bed and Accessible Tub - Disability AccessThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen Room with Two Queen Beds, Sofa Bed and Accessible TubThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
King Room with Sofa Bed and Roll-In Shower - Disability AccessThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
King Room - High FloorThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Room with Two Queen Beds - High FloorThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Guest Reviews
8.5
Very Good
Location
Hyatt Place Sumter/Downtown boasts a prime location in the heart of the historic downtown area of Sumter. Guests are consistently impressed by its central placement, which is highly convenient for exploring local attractions, dining, and shopping options. The location is often described as perfect, offering easy access to a variety of restaurants, bars, and small businesses on Main Street. Notably, the hotel is set within a quiet and peaceful community, making it a restful retreat amidst the vibrant downtown scene.
The area around the hotel is praised for its beauty and revitalized southern charm, offering guests a delightful experience that combines historic allure with modern conveniences. Additionally, the hotel's surroundings are deemed safe and clean, enhancing the overall comfort and peace of mind for visitors. The proximity to local events, such as Oktoberfest, adds to the appeal for those looking to explore cultural happenings.
Overall, Hyatt Place Sumter/Downtown is an excellent base for those wanting to immerse themselves in the lively yet serene environment of downtown Sumter. With its new facilities and friendly service, the hotel stands as a significant asset to the area, making it an ideal choice for travelers seeking both convenience and a warm, welcoming atmosphere.
Breakfast
The breakfast experience at Hyatt Place Sumter/Downtown stands out as a highlight for many guests, offering a delightful start to their day. With a reputation for excellence, the breakfast buffet is frequently described as amazing, providing a wide array of delicious and fresh options that go beyond the usual hotel offerings. Guests appreciate the thoughtful presentation and variety, which includes unique items like fresh zucchini bread and colorful broiled potatoes, alongside staples such as bacon, sausage, and fried potatoes. The availability of a well-stocked continental breakfast and the inclusion of breakfast with the room rate add to its appeal, making it a convenient and satisfying choice for travelers. While there are minor critiques regarding variety on occasion, the overall consensus is that this breakfast ranks highly, with many considering it one of the finest they've encountered in hotel stays.
Rooms
The guest reviews of Hyatt Place Sumter/Downtown frequently highlight the exceptional quality of its rooms, making it a preferred choice for many travelers. Visitors consistently describe the rooms as spacious, clean, and well-appointed with modern amenities. The level of cleanliness often exceeds expectations, even satisfying those with the highest standards. Comfort is a recurring theme, particularly with the beds and bedding, which are highly rated for their comfort. Many guests also appreciate the stylish and inviting decor of the rooms, noting that the design contributes to a pleasant atmosphere.
Moreover, the hotel environment is praised for being quiet, allowing guests to enjoy a peaceful stay. While there are occasional mentions of dampness and air conditioning issues, such concerns seem to be exceptions rather than the rule. Overall, the rooms are considered a highlight of the stay at Hyatt Place Sumter/Downtown, combining comfort, style, and cleanliness for a memorable experience.
Beds
The Hyatt Place Sumter/Downtown stands out with its overwhelmingly positive acclaim for the comfort of its beds. Guests frequently highlight the beds and mattresses as exceptionally comfortable, often describing them as among the best they have experienced in a hotel setting. Many have found them conducive to a restful night's sleep, with comments suggesting that a good night's rest is almost guaranteed. While there are a couple of mentions of discomfort, the reviews largely celebrate the coziness and welcoming nature of the bedding. Additionally, the hotel maintains a high standard of cleanliness and a quiet atmosphere, further enhancing the overall comfort of the stay.
Cleanliness
Hyatt Place Sumter/Downtown stands out as a beacon of cleanliness and comfort, consistently earning high praise for its immaculate upkeep. Guests repeatedly highlight the hotel's exceptional cleanliness, noting that the rooms and common areas are spotless and exude a fresh aroma. The property not only maintains a modern and well-kept ambiance but also offers a safe environment for travelers. Many guests appreciate the hotel's thoughtful amenities, such as sanitation stations available on every floor, which contribute to a secure and serene atmosphere.
The rooms are described as spacious, well-appointed, and flawlessly clean, providing a delightful blend of modernity and comfort. The friendly and attentive staff members, including standout employees like Mrs. Loretta, enhance the positive experience with their outstanding service. Overall, Hyatt Place Sumter/Downtown is celebrated not just for its impeccable standards of cleanliness but also for its welcoming environment and reliability, making it a favored choice for travelers seeking a comfortable and worry-free stay.
Staff
The reviews for Hyatt Place Sumter/Downtown overwhelmingly highlight the exceptional quality of the staff, painting a picture of a team dedicated to providing outstanding service. Guests consistently describe the staff as extremely nice, friendly, and attentive, with many noting their politeness and helpfulness. The front desk staff receives particular praise for being accommodating and providing a warm welcome. Cheryl Baker, the general manager, is frequently mentioned for her southern hospitality, making guests feel particularly special. Specific staff members like Mrs. Loretta and Minnie are celebrated for their amazing service.
Moreover, the courtesy and consistency of the staff across the board seem to be a standout feature, with guests feeling as if they've been treated like family. Whether it's the front desk or the housekeeping team, each member plays a crucial role in ensuring a pleasant stay. This level of attentiveness and friendliness extends to the entire hotel team, including during breakfast service, contributing to a thoroughly welcoming and informative experience. The staff's meticulous care and positive demeanor leave a lasting impression, making Hyatt Place Sumter/Downtown a top choice for courteous and attentive service.
Pool
The pool at Hyatt Place Sumter/Downtown consistently receives praise from guests, particularly as a welcome retreat during hot weather. Its inviting heated waters make it a delightful oasis under the South Carolina sun, perfect for both relaxation and recreation. Families especially appreciate the clean pool environment, noting how much their kids enjoy swimming and the spacious areas around the pool. The presence of lounge chairs adds to its appeal as a comfortable spot for unwinding. Overall, the hotel boasts a gorgeous setting with a fantastic courtyard, featuring a pool that enhances the overall guest experience.
Parking
Parking at the Hyatt Place Sumter/Downtown receives generally positive feedback from guests. The availability of a parking garage is appreciated for its convenience and the easy access it provides to shops in downtown Sumter. Guests often mention the ample and free parking as a notable benefit and find the garage parking to be particularly convenient. However, there are a few concerns about the lack of lighting in certain areas near the parking garage at night and the distance from the hotel to the detached parking garage. Despite these minor drawbacks, the parking situation is generally seen as a positive aspect of staying at the hotel.
Family
Hyatt Place Sumter/Downtown is a family-friendly hotel that makes it easy for families to feel right at home. Its spacious rooms offer enough comfort for both small and large families, including accommodations for up to six people, ensuring everyone has a restful place to sleep. The hotel’s pet-friendly policy means even four-legged family members are welcome, contributing to an inclusive atmosphere for all guests. Visitors appreciate the excellent service, noting that the staff's attentiveness enhances the overall travel experience. The hotel's amenities, such as a pool and a variety of breakfast options, add to the convenience and enjoyment of visitors, making it a fantastic option for family reunions and celebrations. Dining opportunities nearby, particularly S.O.B., provide additional fun and delicious culinary options for both families and friends. With positive recommendations from guests, Hyatt Place Sumter stands out as a great choice for families visiting Sumter for special occasions or leisurely getaways.
Yes, Hyatt Place Sumter/Downtown has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hyatt Place Sumter/Downtown.
Yes, Hyatt Place Sumter/Downtown welcomes dogs.
Yes, parking facilities are available at Hyatt Place Sumter/Downtown.