Tru By Hilton Sumter
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Summary of reviewsTru By Hilton Sumter is highly regarded by guests for its advantageous location, outstanding service, and modern, clean facilities. Situated in a prime area near popular attractions and essential services, the hotel offers convenience and easy access for both leisure and business travelers. Its proximity to retail outlets and dining options enhances the stay, while competitive rates make it an appealing choice.
The breakfast experience at the hotel consistently receives praise for its ample and varied selection that caters to diverse preferences. Guests appreciate the robust array of both hot and cold items, surpassing typical continental standards, complemented by courteous staff service.
The rooms are noted for their contemporary style and cleanliness, with many guests praising the spaciousness and comfort of the beds. Despite occasional mentions of the rooms being somewhat minimalistic, the modern decor and practical furnishings contribute to a comfortable retreat.
Cleanliness remains a standout feature, with the entire property—from the lobby to the guest rooms—maintained impeccably. The hotel boasts a fresh aesthetic with appealing decor, supported by a friendly and professional staff that enhances the guest experience through attentive service.
The indoor saltwater pool adds a unique touch, receiving positive feedback for cleanliness and amenities, though some guests have commented on the water temperature. Nonetheless, it remains a favored spot for families.
Overall, Tru By Hilton Sumter combines a prime location, comfortable accommodations, and exceptional service to deliver a memorable experience, with many guests expressing satisfaction and willingness to return.
Categories
The breakfast experience at the hotel consistently receives praise for its ample and varied selection that caters to diverse preferences. Guests appreciate the robust array of both hot and cold items, surpassing typical continental standards, complemented by courteous staff service.
The rooms are noted for their contemporary style and cleanliness, with many guests praising the spaciousness and comfort of the beds. Despite occasional mentions of the rooms being somewhat minimalistic, the modern decor and practical furnishings contribute to a comfortable retreat.
Cleanliness remains a standout feature, with the entire property—from the lobby to the guest rooms—maintained impeccably. The hotel boasts a fresh aesthetic with appealing decor, supported by a friendly and professional staff that enhances the guest experience through attentive service.
The indoor saltwater pool adds a unique touch, receiving positive feedback for cleanliness and amenities, though some guests have commented on the water temperature. Nonetheless, it remains a favored spot for families.
Overall, Tru By Hilton Sumter combines a prime location, comfortable accommodations, and exceptional service to deliver a memorable experience, with many guests expressing satisfaction and willingness to return.
Hotel with EV Charging Stations
Located in Sumter, this hotel offers EV charging stations. It provides modern accommodations and is close to local attractions.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Tru By Hilton Sumter finds itself in a prime location that is highly praised by guests for its convenience and proximity to various attractions and essential services. The hotel is strategically placed near key venues, making it an ideal choice for visitors attending nearby events or visiting family in Sumter. Visitors appreciate its closeness to a range of retail outlets and dining options, including popular spots like Buffalo Wild Wings and Walmart, enhancing the overall experience with ease of access. The site is notably safe, clean, and quiet, further contributing to a comfortable stay. Additionally, the location provides straightforward access to Shaw Air Force Base and offers an easy drive to Columbia Metropolitan Airport, appealing to those visiting for business or travel purposes. The recently built property also offers competitive rates, making it a favorable choice in the area. Overall, Tru By Hilton Sumter stands out for its excellent positioning and the comfort and convenience it provides to its guests.
Tru By Hilton Sumter garners a notable reputation for its breakfast offerings, which consistently leave guests satisfied and well-fueled for the day. Widely praised for its delicious and well-stocked spread, the breakfast selection is described as having an impressive variety that caters to diverse tastes. Regularly lauded are the hot breakfast options, which are both plentiful and available with ease during the reasonable hours of 7 to 10 am. From eggs and sausage to waffles and an assortment of breads, cereals, and fruits, the breakfast buffet offers a robust array of both hot and cold items.
Patrons appreciate the substantial and filling meals that go beyond the typical continental breakfast standards. The selection includes items such as yogurt, bagels, and freshly brewed coffee, making it a satisfying start to the day. Notably, the offerings are varied enough to please a wide range of preferences, providing more options than most complimentary hotel breakfasts.
Despite a few critiques about occasional fluctuations in quality, the overall consensus remains positive. The service provided by the breakfast staff is also praised, with mentions of courteous and helpful assistance. Guests find the breakfast experience at Tru By Hilton Sumter to be excellent, offering much more than expected from a complimentary meal, and contributing to a pleasant and comfortable stay.
Tru By Hilton Sumter offers a modern and clean accommodation experience, as confirmed by numerous guest reviews. The hotel exudes a contemporary vibe, with rooms that are well-maintained and inviting. Guests have consistently praised the cleanliness of the rooms, noting that the spaces felt fresh even after extended stays without regular cleaning service. The decor is both stylish and unique, adding to the overall pleasant ambiance.
A common highlight is the spaciousness of many of the rooms, allowing for comfortable movement and multiple storage options. The beds have been particularly noted for their comfort, contributing to a restful night's sleep.
Despite some mentions of the rooms being on the smaller side and lacking certain amenities like a microwave, guests have generally appreciated the convenience and practicality of the furnishings, even if they are somewhat minimalistic. The accommodations are undeniably well-suited for travelers seeking a tidy and modern retreat, complemented by the friendliness of the staff and an enjoyable check-in experience.
At Tru By Hilton Sumter, guests frequently highlight the comfort of the beds, contributing to an enjoyable stay. Many reviews underscore the overall comfort, describing the beds as very comfortable, providing a restful night's sleep. Guests also appreciate the soft and luxurious linens, adding to the comfort experience. The spaciousness of the beds is another positive aspect, with enough room for two people to sleep comfortably. While there are a few mentions of mattresses not meeting everyone's preference, the general consensus leans heavily towards satisfaction with the bedding setup, ensuring guests wake up refreshed.
Tru By Hilton Sumter stands out with its exceptional commitment to cleanliness, earning high praise from guests for maintaining a spotless environment throughout the hotel. The entire property, including the lobby, rooms, and common areas, is consistently described as very clean and well-maintained. Many guests appreciate the hotel's modern design and appealing decor. The facilities, such as the gym and breakfast area, are noted for being both clean and impressive in terms of amenities. The staff is frequently mentioned for being friendly and helpful, ensuring a welcoming atmosphere. A few concerns about specific incidents, like isolated issues with room cleanliness and noise, were addressed promptly by the attentive staff. Overall, the emphasis on cleanliness and the modern feel of the hotel make it a desirable place to stay for travelers who prioritize hygiene and comfort.
At Tru By Hilton Sumter, the staff consistently earns high praise for their friendliness and professionalism, creating a welcoming atmosphere at all hours. Guests frequently mention the front desk team for being particularly polite, attentive, and helpful, often singling out individuals like Ty’Kesa and Dee for their exceptional service. The night receptionist also stands out for her helpfulness. The overall staff behavior is described as kind, professional, and eager to accommodate guests' needs, enhancing the overall experience with excellent customer service. The team's dedication is evident from effortless check-ins and checkouts to maintaining a clean environment. The hotel is frequently noted for having a super clean facility alongside the exceptional staff experience. While some guests have mentioned occasional unavailability of staff, the pervasive sentiment is that their friendliness and willingness to assist leaves a lasting impression, making the experience enjoyable and memorable.
Tru By Hilton Sumter offers guests the convenience and charm of an indoor saltwater pool, a feature that adds to the unique experience. The pool area generally receives positive feedback for its cleanliness and the ample availability of soft towels, ensuring a comfortable swimming experience. Many guests enjoyed the pool, with some highlighting it as a favorite feature, especially for families with children who also took advantage of the pool table in the lobby. However, some reviews mention that the water temperature could be too cold at times, which affected their ability to fully enjoy the facility. Despite this, the overall ambiance and cleanliness of the pool area make it a favored spot among visitors.
Tru By Hilton Sumter has left a favorable impression on its guests with a combination of cleanliness, modern facilities, and a convenient location. The hotel's fresh, new aesthetic is complemented by spacious rooms and a great lobby that adds to the overall appeal. The property is conveniently situated near restaurants and shopping areas, making it an ideal choice for those seeking both comfort and accessibility. The politeness of the staff further enhances the stay, contributing to an excellent overall experience. Guests express satisfaction to the extent that they would stay again and confidently recommend the hotel to friends, making it a worthwhile choice for travelers.
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Location
Breakfast
Patrons appreciate the substantial and filling meals that go beyond the typical continental breakfast standards. The selection includes items such as yogurt, bagels, and freshly brewed coffee, making it a satisfying start to the day. Notably, the offerings are varied enough to please a wide range of preferences, providing more options than most complimentary hotel breakfasts.
Despite a few critiques about occasional fluctuations in quality, the overall consensus remains positive. The service provided by the breakfast staff is also praised, with mentions of courteous and helpful assistance. Guests find the breakfast experience at Tru By Hilton Sumter to be excellent, offering much more than expected from a complimentary meal, and contributing to a pleasant and comfortable stay.
Rooms
A common highlight is the spaciousness of many of the rooms, allowing for comfortable movement and multiple storage options. The beds have been particularly noted for their comfort, contributing to a restful night's sleep.
Despite some mentions of the rooms being on the smaller side and lacking certain amenities like a microwave, guests have generally appreciated the convenience and practicality of the furnishings, even if they are somewhat minimalistic. The accommodations are undeniably well-suited for travelers seeking a tidy and modern retreat, complemented by the friendliness of the staff and an enjoyable check-in experience.
Beds
Cleanliness
Staff
Pool
3 Star
Yes, Tru By Hilton Sumter has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Tru By Hilton Sumter.
No, Tru By Hilton Sumter doesn't allow dogs.
No, parking facilities aren't available at Tru By Hilton Sumter.
Yes, Tru By Hilton Sumter has a gym.
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