Hotel Riva - All Inclusive

Sunny Beach 42.70238600, 27.71551600 , Sunny вeach (Show on Map)
8.9
Excellent


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Summary of reviewsHotel Riva - All Inclusive is consistently praised for its exceptional location, cleanliness and overall service quality. Positioned just a quick walk from a beautiful beach, the hotel offers easy access to numerous shops, cafes, restaurants and local attractions such as amusement parks. The location strikes a perfect balance between tranquility and vibrant local life with excellent public transport connections adding to its accessibility.

Guests are generally satisfied with the culinary offerings, particularly at breakfast, which is noted for its variety and delicious taste. Although some critique the repetitive nature of the breakfast menu, the quality and diversity of the food are well-received overall. The dinner menu also garners positive feedback for its diversity and taste with some room for improvement in variety and freshness over time.

The rooms at Hotel Riva are complimented for their cleanliness, spaciousness and modern amenities. Daily cleaning services and attention to detail, such as towel animals, contribute to an enjoyable stay. While some rooms are smaller with minor issues in the bathrooms, the overall feedback on room comfort and hygiene is positive.

Cleanliness across the hotel is highly regarded with meticulous daily upkeep of rooms, bathrooms, pools and communal areas. The hotel's housekeeping staff receives accolades for their diligence and charming touches.

The staff at Hotel Riva are known for their friendliness, professionalism and helpfulness, from the reception to the bartenders and restaurant staff. While isolated reports of communication issues and occasional unprofessional interactions exist, the majority of guests appreciate the welcoming and attentive service.

The Wi-Fi at the hotel receives mixed reviews with strong and stable connections in common areas like the lobby and poolside, but weaker signals in the rooms. While efforts are being made to improve in-room connectivity, guests can primarily rely on communal spaces for internet access.

The hotel's three clean and well-maintained pools, equipped with jacuzzis and kids' areas, enhance the guest experience. Although the high demand for sunbeds and cooler pool water are minor drawbacks, the overall pool facilities are appreciated by guests.

Proximity to a pristine beach is a major highlight with guests enjoying the short walk and the well-maintained sands and waters. The option to rent sunbeds and umbrellas adds to the comfort and relaxation.

Parking at Hotel Riva presents some challenges due to limited spaces and additional costs. Despite the safe environment, guests often need to plan and budget for parking, including using nearby private parking during busy times.

A family-friendly atmosphere is evident with dedicated amenities and services for children, including games, playgrounds and animation activities, making it an appealing choice for families with young children.

Overall, Hotel Riva - All Inclusive offers a convenient and enjoyable stay with its prime location, cleanliness, friendly staff and diverse amenities making it a favored option for travelers.
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3-Star Hotel
The Hotel Riva is centrally located near Fun Park, Action Aquapark, and Globus Beach. It features a flat-screen cable TV and billiards for entertainment. All 30 rooms are air-conditioned and include Wi-Fi and a minibar.

Hotel with Children's Pool
As an all-inclusive hotel, it provides convenience for families. The hotel offers a range of services and amenities suitable for a comfortable stay.

Hotel with All Inclusive Packages

Hotel near The Beach

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Children's Pool    Outdoor Pool  


Hotel with Parking

Hotel with Outdoor Pool

Room Types
Standard Twin Room This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

Standard Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds and 1 futon.

Standard Room (2 Adults + 2 Children) This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.

About Hotel Riva - All Inclusive
License: Н3-96Т-60И-В1
Guest Reviews
8.9
Excellent
Location
Hotel Riva - All Inclusive boasts an exceptional location that consistently receives praise from guests. Situated just a short walk from the beach, typically around 5 to 10 minutes, the convenience of being close to the sea is a significant highlight. The hotel lies near numerous shops, cafes and restaurants, adding to its appeal. Guests appreciate the proximity to local attractions, including amusement parks and the bustling promenade, making it a great choice for families. Moreover, the hotel is well-connected by public transport with a nearby bus stop offering easy access to the city center and Old Town within 15 minutes. The peaceful yet central setting of the hotel ensures guests can enjoy both tranquility and vibrant local life. Overall, its prime location, cleanliness and accessibility to various amenities make Hotel Riva a favored option for travelers.

Breakfast
The breakfast at Hotel Riva - All Inclusive generally receives positive feedback from guests with many noting the variety, deliciousness and overall quality of the food. Descriptions such as very good breakfast, tasty food and delicious food frequently appear, highlighting the satisfying nature of the morning offerings. The breakfasts are plentiful and satisfying in terms of variety and quality, making it a notable meal of the day for many visitors.

However, several guests mentioned that the breakfast menu remained the same throughout their stay with some describing it as monotonous or lacking in selection. Specific criticisms included the absence of yogurt, diluted milk and limited options for jams and butters with some mentioning uncooked omelettes and the presence of only basic items like boiled eggs.

On the whole, the variety at breakfast is appreciated and despite some minor drawbacks, the food is often noted as being well-cooked, diverse and abundant. The lunch and dinner options also receive high praise, contributing to an overall positive dining experience at the hotel.

Dinner
Hotel Riva's dinner offerings receive mixed feedback from guests, but overall there is an emphasis on positive qualities. Many reviewers highlight the food as tasty, delicious and diverse with plenty of options suitable for various preferences. The variety in dishes, including pizza served late into the evening, chicken, lamb roasts and fish, all contribute to a generally enjoyable dining experience. Entertainment for children adds to the positive atmosphere during meal times and the consistent quality of food surpasses that of other 4-star hotels in Bulgaria.

However, not all reviews are glowing. Some guests note a lack of diversity, stating that the food can become monotonous after several days with lunch and dinner menus often overlapping. There are isolated reports of unpleasant experiences, such as food poisoning and long wait times for certain dishes like pizza. Some guests also mention that the quality could be improved and a few express disappointment over the repetitive and portioned nature of the meals.

On the whole, while Hotel Riva's dinner services have room for improvement, particularly in terms of variety and freshness, they are generally well-received for their taste and range of options.

Rooms
Hotel Riva - All Inclusive offers a mix of traditional charm and modern amenities within its spacious, clean and well-furnished rooms. Visitors consistently mention the excellent hygiene standards with rooms cleaned daily, ensuring they stay spotless throughout the visit. Many guests appreciate the room sizes, noting that they are often larger and more comfortable than expected with some rooms capable of accommodating up to four people.

Several reviews highlight the beautiful interiors with many rooms being described as bright and nicely renovated. The availability of balconies adds an extra touch, allowing guests to enjoy the views and fresh air. Despite some comments about smaller rooms and bathrooms, the overall reception of room sizes is positive with mentions of superior deluxe rooms being particularly spacious and modern.

Comfort is a key feature with many visitors pointing out the comfortable beds and the meticulous attention to detail, such as the daily towel animals made by the cleaning staff. The furniture is often cited as new and well-maintained, adding to the overall sense of luxury.

While some features, like the small balcony and the conditions in the bathrooms of certain sections, drew mixed reviews, the frequent praise for cleanliness, comfort and the spaciousness of other rooms form a strong testament to the accommodation quality at Hotel Riva. Overall, the rooms at Hotel Riva are a blend of cleanliness, spaciousness and traditional style, making it a notable choice for travelers seeking comfort and good service in their stay.

Beds
Hotel Riva - All Inclusive receives mixed reviews regarding their beds. On the positive side, many guests consistently highlight the comfort of the beds, describing them as comfortable, cozy and spacious. The large double beds are particularly noted for enhancing the sleeping experience. However, there are notable concerns regarding cleanliness and maintenance. Some reviews mention stained and dirty bed sheets, pillows and duvets with complaints about linens being replaced with equally unclean ones. Additionally, the firmness of the mattresses and pillows is mentioned with some guests finding them uncomfortably hard. Despite these issues, the hotel appears to make an effort in maintaining cleanliness, as there are mentions of daily bed linen changes and floor cleaning. Overall, while comfort is a noted strength, the cleanliness of the bedding could use significant improvement.

Cleanliness
Hotel Riva - All Inclusive leaves a lasting impression with its impeccable standards of cleanliness. Guests frequently highlighted the clean and spacious rooms with many noting that housekeeping services are diligent and attentive. Rooms, bathrooms and communal areas are thoroughly cleaned on a daily basis. Towels are changed regularly and both the interior and exterior spaces of the hotel—including the large, carefully landscaped gardens—are well-maintained.

Pools at the hotel are consistently praised for their cleanliness and regular upkeep. The housekeeping staff not only ensures rooms are spotless but also adds a charming touch by creating towel animals for guests. Cleanliness is evidently prioritized throughout the hotel, from the rooms to the restaurant, leading to a high level of hygiene and guest satisfaction.

Despite a few isolated concerns regarding specific instances of uncleanliness, the overall consensus remains overwhelmingly positive. The hotel's commitment to maintaining a clean and comfortable environment makes it a reliable choice for travelers seeking a neat and tidy all-inclusive experience.

Staff
At 'Hotel Riva - All Inclusive,' the feedback about the staff has generally been positive, reflecting a pleasant experience for many guests. The hotel prides itself on having friendly, welcoming and professional staff members. Multiple reviews mention the pleasant demeanor of the hotel employees, noting that the reception as well as the cleaning staff are particularly attentive and helpful.

Guests have praised the efficiency and kindness of the staff, especially at check-in and have appreciated the courteous and obliging nature of employees throughout their stay. The bartenders and restaurant staff also received accolades for their friendliness and helpfulness. Specific staff members, such as the lady at reception, have been singled out for their exceptional service and warmth.

However, some guests did report issues with communication, as not all staff members are proficient in English. A few reviews also mentioned less favorable interactions, describing some staff as rude or unaccommodating. Despite these occasional negative experiences, the majority of guests were satisfied, highlighting the general professionalism and dedication of the Hotel Riva team.

Overall, it is evident that 'Hotel Riva - All Inclusive' takes its commitment to offering good service seriously, ensuring that guests feel welcomed and attended to during their stay.

Wi-Fi
Hotel Riva - All Inclusive offers a mixed experience when it comes to Wi-Fi connectivity. Guests have highlighted that the Wi-Fi is generally good and stable in specific areas such as the reception, lobby and around the pool. These areas provide a strong and reliable connection, making it easy to stay online while relaxing by the pool or lounging in the lobby.

Positive notes include free Wi-Fi availability and improvements in the internet quality over time. Some guests have complimented the significant enhancement in Wi-Fi strength, finally providing a strong connection, which they found particularly beneficial.

However, many guests have faced challenges with Wi-Fi connectivity in their rooms. Reports indicate that the signal often did not reach the rooms or was extremely weak and inconsistent when available. There seems to be a general need for improvements in this regard with the internet frequently described as slow or practically non-existent in guest rooms.

The hotel's management appears aware of these issues with mentions of improved reception and a desire to extend Wi-Fi access to more areas of the property. Despite these efforts, reliable internet access remains predominantly confined to the common areas, leaving room for further enhancement in in-room connectivity.

In summary, while enjoying the amenities of Hotel Riva - All Inclusive, guests can expect a dependable Wi-Fi connection in communal spaces, though improvements are needed to ensure consistent in-room internet access.

Pool
Hotel Riva - All Inclusive presents a delightful experience for pool enthusiasts. The hotel boasts three clean and well-maintained pools, providing ample options for both relaxation and play. Guests consistently mention the cleanliness of the pools with daily maintenance ensuring pristine water and surroundings. Families will appreciate the variety offered, including pools equipped with jacuzzis and areas specifically designed for kids.

Despite the high demand for sunbeds causing occasional unavailability, many guests find the poolside experience satisfying with plenty of sunbeds and umbrellas available. However, some visitors note the water can be quite cold. The pool area is described as well-structured and excellently maintained, inviting guests to unwind even during peak times. A standout feature is the pool facing the park, which is praised for its warm, clean water.

Overall, the pools at Hotel Riva promise a refreshing and enjoyable stay, complemented by the hotel's excellent service and well-kept environment.

Beach
Situated in a prime location, Hotel Riva - All Inclusive offers guests an advantageous proximity to the beach, which is generally described as close and easily accessible. Most guests appreciated the short walk to the beach, typically ranging from 2 to 10 minutes, making it a convenient option for leisurely strolls or quick jaunts.

The beach itself garnered high praise, often highlighted for its wide, beautiful stretch of shoreline with gentle entry into the sea. Visitors frequently mentioned the clean sand and water, adding to the enjoyable beach experience. Additionally, the beach is well-equipped with sunbeds and umbrellas available for rent, providing added comfort and relaxation.

Beyond its advantageous location near the beach, Hotel Riva also boasts four clean pools with warm water and a vigilant lifeguard presence, enhancing guest safety and satisfaction.

While the beach and pools received positive feedback, not all aspects of the hotel were as well-reviewed. Many guests expressed dissatisfaction with the bathroom facilities, describing them as small, poorly maintained and lacking proper shower enclosures. Issues such as dirty conditions, faulty locks and unpleasant odors were common complaints.

Overall, Hotel Riva's close proximity to a pristine and attractive beach stands out as a significant benefit, making it an appealing choice for beach enthusiasts, despite some shortcomings in the bathroom amenities.

Parking
Hotel Riva - All Inclusive offers parking, but guest opinions highlight some challenges and mixed experiences. The parking lot, though described as quite big, lacks sufficient space and can be difficult to navigate, often leading to a lack of available spots. Guests should be prepared to pay for parking with fees typically between 15 and 20 leva per day. Despite some mentions of free parking, it appears that most options are fee-based and must be requested at the reception.

For those with disabilities, there are designated spaces, but these too come at a cost of about 15 leva per day. While the area is considered safe for parking, the small size of the parking lot and the additional cost can be problematic. Some guests even had to use private parking located 50 to 300 meters away from the hotel. Overall, the parking situation at Hotel Riva requires extra planning and budgeting, especially during busy times when finding a spot can be quite challenging.

Family
Hotel Riva - All Inclusive is a popular choice for family vacations, especially for those with small children. This family-oriented hotel offers a variety of child-friendly amenities and services, making it a suitable and convenient option for both children and adults. Parents can find entertainment for their kids, including games like drawing and a playground in the nicely designed inner courtyard. The presence of animation for children adds to the engaging atmosphere for the young ones.

The hotel is not only positioned well for family-oriented trips, but it's also very accommodating to the needs of families. Guests have described their family stays as pleasant with many highlighting the hotel's suitability for family connections, making it a good spot for spending time together. While some reviews do note unpleasantries like the quality of snacks between meals, the overall sentiment leans towards a positive, family-friendly experience.

Staff interactions, particularly with friendly Bartender Ania, add to the warm atmosphere. The hotel's proximity to local family attractions further enhances its appeal. To sum up, Hotel Riva - All Inclusive is generally well-regarded for its family-friendly environment and is considered a good option for those planning a family vacation.

Nightlife
Hotel Riva offers a serene nightlife experience for guests, perfect for those seeking a break from excessive parties. Situated outside the busy city center, it guarantees quietness after 11 PM, ensuring a peaceful night's rest. Despite the subdued atmosphere at the hotel itself after hours, the surrounding area is peppered with various nightlife options. Guests will find numerous shops, restaurants, bars and clubs within walking distance, providing ample opportunities to explore the local entertainment district. Live music and an array of nightly entertainment choices are also available nearby, making it convenient for those wanting to enjoy the vibrant nightlife scene. Moreover, the close proximity to the city center, amusement park and various practical amenities like banks and custom offices, makes Hotel Riva a well-rounded location for both relaxation and entertainment.

3 Star
Hotel Riva - All Inclusive, a three-star establishment, is highlighted by its excellent value for money, making it an attractive option for budget-conscious travelers. The hotel boasts three pools, which have been well-received and even deemed superior to typical three-star standards. Its proximity to the sea is another significant benefit, allowing guests to enjoy the beach with ease.

Rooms in the hotel vary in quality; opting for a 'superior room' can provide a more luxurious, four-star experience with larger and more versatile bathrooms. While the standard rooms are often described as outdated and embody typical three-star conditions, many guests found the overall services and facilities acceptable for the price they paid.

Despite some criticisms of the old bathrooms and outdated rooms, the Riva Hotel remains a popular choice for those seeking an affordable, all-inclusive holiday. Overall, for those willing to manage their expectations, particularly regarding room quality, the value and amenities offered by Hotel Riva make it a recommendable option.

All-Inclusive Packages
Hotel Riva - All Inclusive offers an experience that is largely praised for its affordability and overall value for money. The hotel has undergone renovations, ensuring that everything remains well-maintained and clean. Guests were generally satisfied with the diversity and plentiful nature of the food, describing it as good, tasty and consistently available. The establishment provides three designated meals each day, alongside inclusive access to drinks and cocktails, which includes free alcohol and unlimited ice cream.

Families and children are particularly catered for with special attention to an abundant and varied children’s menu. The addition of three pools with sufficient sun loungers ensures that guests have ample space to relax and enjoy the amenities. Additionally, the considerate gesture of providing a packed dinner for late-arriving guests was a notable highlight for many.

However, the all-inclusive label came under some scrutiny. Guests reported limited snack availability between meals, repetitive menus and diluted drinks. Complaints also surfaced about quality issues, such as the use of plastic cups and non-functioning juice machines, leading some to question the authenticity of the "all-inclusive" promise. Despite these criticisms, the overall sentiment leaned towards being a cost-effective option for travelers seeking a budget-friendly holiday.

Children's Pool
The children's pool at Hotel Riva - All Inclusive has garnered positive feedback from guests. There are multiple pools, including a separate shallow pool specifically designed for kids, which is regularly cleaned and well-maintained. The hotel offers a variety of poolside services tailored for children, ensuring both safety and enjoyment. Guests appreciate the additional facilities like the playground and entertainment options, such as games, drawing activities and competitions. The children's slide adds an extra element of fun, making the pool area a popular spot for young guests. The gradual entry into the water makes it particularly suitable for children, enhancing the overall family-friendly atmosphere of the hotel.

Outdoor Pool
Hotel Riva - All Inclusive boasts an impressive selection of outdoor pools that guests consistently praise for their cleanliness and variety. The hotel features three pools, including one equipped with a jacuzzi, ensuring options for different preferences. Despite the closure of the pools at 6:00 PM, guests appreciate the excellent condition and daily maintenance of the pool area. Comfortable sunbeds are plentiful and conveniently placed around each pool, providing ample space for relaxation. The pool area also includes a nice children's playground, making it a family-friendly destination. Overall, the well-maintained and varied pool facilities contribute significantly to the positive guest experience at the hotel.


Yes, Hotel Riva - All Inclusive has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Hotel Riva - All Inclusive.

No, Hotel Riva - All Inclusive doesn't allow dogs.

Yes, parking facilities are available at Hotel Riva - All Inclusive.

No, Hotel Riva - All Inclusive doesn't have a gym.

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