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Relax Holiday Complex & Spa

Sunny Beach , Nessebar 1 (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRelax Holiday Complex & Spa is a highly regarded retreat, offering splendid sea views and a peaceful atmosphere while being conveniently located close to Sunny Beach and the historic Nessebar. Guests praise the serene location, which provides a tranquil escape with easy access to local attractions and amenities like supermarkets and public transportation.

Visitors have a generally positive dining experience, particularly enjoying the variety and freshness of the generous dinner portions. Although the breakfast receives mixed reviews due to limited variety, many are satisfied with its quality and abundance. The restaurant staff enhance the dining experience with their friendly and responsive service, despite occasional language barriers.

The rooms are noted for their comfort, cleanliness, and spaciousness, equipped with modern conveniences and stunning sea views. Housekeeping is commendable, ensuring a high standard of cleanliness, although improvements could be made regarding electrical outlets and occasional wear and tear.

The hotel boasts exceptional cleanliness across its facilities, from the well-maintained pool to the regularly refreshed linens. The pool area is particularly appreciated for its size and cleanliness, offering a relaxing environment with scenic views.

Service from the hotel staff earns high praise for their attentiveness and friendliness, contributing significantly to a welcoming and positive atmosphere. Although some language difficulties are noted, the helpfulness and politeness of the staff significantly enhance the guest experience.

The hotel's tranquil surroundings and family-friendly amenities make it an ideal choice for families, with spacious accommodations and a large, inviting pool. The serene environment, coupled with convenient on-site dining, appeals to both families and couples seeking relaxation.

While the Wi-Fi service poses connectivity challenges, particularly in room areas, this does not significantly detract from the overall positive guest experiences. The spa services receive glowing reviews for their rejuvenating offerings, making the hotel a preferred choice for relaxation.

Parking is deemed convenient and secure, adding ease for guests traveling by car. Despite occasional discomfort with bedding, the hotel provides an excellent value for a three-star establishment, meeting guest expectations with favorable price-performance balance. The welcoming presentation of rooms upon arrival further enhances the satisfaction of staying at Relax Holiday Complex & Spa.
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Categories

Hotel with Spa

As the name suggests, this complex includes spa facilities, offering a range of treatments for relaxation and wellness. It provides a comfortable environment for a rejuvenating holiday.

Hotel with Gym

The hotel offers a spa and fitness center. Guests have the chance to relax and exercise.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Children's Pool Outdoor Pool

Business Hotel

Hotel with Parking

3-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types

Studio The studio has a spacious living room, a kitchenette, bathroom and a balcony with sea views.

Double or Twin Room Soundproofed rooms with flat-screen cable TV and a balcony with sea views.

Two-Bedroom Apartment This spacious apartment consists of 2 bedrooms, living room, sitting area, bathroom, toilet and kitchen. There are also 2 spacious balconies.

Family Suite This spacious suite provides 2 bedrooms, which are separated by a hallway. It has a balcony with sea views, and a bathroom.

One-Bedroom Apartment (4 Adults) This apartment has a bedroom, living room with seating area, kitchenette, bathroom and a spacious balcony.

Double or Twin Room (2 Adults + 1 Child) This air-conditioned twin/double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views.

Studio (2 Adults + 1 Child) In the kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.

Special Offer - Double or Twin Room with Free Spa Access This twin/double room has a balcony, air conditioning and tile/marble floor. The offer includes free access to sauna, steam bath, fitness and relax zone.

Budget Studio (2 Adults + 1 Child) The well-fitted kitchen has a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.

Twin Room without Balcony Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 2 beds.

About Relax Holiday Complex & Spa

License: НЗ-8ЧЧ-5Х3-1А

Guest Reviews

8.7

Very Good

Location

Relax Holiday Complex & Spa boasts a charming location perched high above, offering breathtaking views of the sea and the historic Nessebar. This serene spot is a perfect retreat, nestled away from the bustling center of Sunny Beach, yet conveniently located about a 10-minute walk from the beach. The hotel's position allows guests to enjoy tranquility while being close enough to various attractions, making it ideal for those seeking a peaceful yet accessible getaway. While some guests find the distance to the town center significant, the location makes up for it with its closeness to supermarkets like Merkury and a nearby bus stop. The quiet, clean surroundings provide a refreshing escape, with plenty of amenities such as a swimming pool, sauna, playroom, and gym. Relax Holiday Complex & Spa is perfectly situated for those who wish to relax and unwind, offering remarkable sea views and a calm atmosphere away from the crowds.

Breakfast

The breakfast experience at Relax Holiday Complex & Spa receives a mixed yet predominantly favorable response from visitors. Many guests find the breakfast to be perfect, plentiful, and delicious, with a wide variety of dishes available. There are numerous mentions of tasty, hearty, and fresh offerings, and many guests appreciate the buffet style, which allows everyone to find something to their liking. The food often receives praise for being abundant and satisfying.

A recurring critique, however, is the lack of variety, with some guests noting the same options being served daily. While some find the breakfast sufficient and satisfying, others feel it could be improved with more fruits, vegetables, and diverse options such as sauces and dressings. Despite these comments, many visitors find the breakfast to be very good and appetizing, with its consistent quality contributing to an overall positive dining experience at the property.

Dinner

At the Relax Holiday Complex & Spa, the dining experience generally offers a satisfying culinary journey with an appealing mix of flavors and affordability. The restaurant is renowned for its good, tasty food that caters to all preferences, with guests frequently complimenting the freshness and quality of the meals. Diners can enjoy a wide variety of dishes, many of which are served in generous portions, all at reasonable prices. While lunch and dinner options are highly praised for their delicious and varied offerings, breakfast selections may not include hot dishes, and the menu is reported to be somewhat limited for both breakfast and dinner.

The restaurant staff receives praise for being responsive and polite, enhancing the overall dining experience. However, some guests have noted that service can sometimes be slow, and there is a language barrier with staff not speaking English fluently. Despite minor drawbacks, the restaurant appears to be a popular choice for visitors, with many choosing to dine there almost every day, drawn in by the combination of appealing cuisine and affordable prices. Though there are a few mixed reviews, the general consensus reflects a positive dining ambience with delicious meals for an enjoyable stay at the hotel.

Rooms

The rooms at Relax Holiday Complex & Spa receive high praise for their comfort, cleanliness, and spaciousness. Guests frequently mention the well-equipped nature of the accommodations, highlighting features such as full kitchen facilities and modern amenities, making them ideal for families. Many rooms offer stunning sea views, adding to the overall appeal of the stay. The suites and apartments are noted for their tasteful modern furnishings and adequate provision of necessities like irons, hairdryers, and kitchenware.

While some guests encountered minor inconveniences, such as the lack of electrical outlets near beds and occasional unkemptness, the overall sentiment is positive. The housekeeping service is generally commendable, maintaining a high level of cleanliness with daily trash removal and periodic towel changes. Additionally, the large rooms with balconies provide a beautiful and comfortable space, enhanced by good sound insulation.

The hotel grounds and other facilities are consistently described as well-maintained, contributing to a pleasant overall experience at the property. Despite minor critiques, the comfortable and carefully equipped rooms leave a lasting impression on visitors, ensuring a memorable stay.

Beds

Visitors to Relax Holiday Complex & Spa generally have mixed experiences with the beds provided. Many guests highlight the comfort of the mattresses and pillows, noting that the beds are comfortable and conducive to restful sleep. However, some reviewers mention encountering uncomfortable beds, with specific complaints about hard mattresses and low-quality pillows. A few guests reported issues with cleanliness, finding strands of hair in the bed upon arrival, and noted that blankets and pillows appeared worn out. Additionally, there are mentions of specific bed-related concerns such as uncomfortable sofa beds with old mattresses and beds with springs that cause discomfort. While some find the beds satisfactory, potential guests are advised to cautiously consider these details during the booking process. Despite the varied experiences with bedding, other aspects of the stay, such as room amenities and a clean swimming pool, seem to enrich the guest experience.

Cleanliness

The reviews for Relax Holiday Complex & Spa predominantly highlight the hotel's exceptional cleanliness and well-maintained facilities. Guests consistently praise the clean rooms and the spotless pool, emphasizing the daily cleaning routine that keeps the accommodations tidy and comfortable. Many visitors appreciate the regular change of bed linens and towels, which adds to their overall satisfaction with the hotel's hygiene standards. The pool area receives particular commendation, noted for its cleanliness and the delightfully manicured green surroundings. The calm neighborhood and clean environment contribute to a peaceful stay, with the staff's friendly attitude enhancing the positive experience.

While the majority of reviews reflect high standards of cleanliness, there are occasional mentions of areas needing improvement, such as some bathrooms that could be more hygienic or certain rooms requiring renovation. Nonetheless, the overall impression is favorable, with exemplary cleanliness practices like daily sun lounger care and pool maintenance standing out. Guests looking for a clean and relaxing holiday will find this hotel a reliable choice, despite a few inconsistencies that may arise.

Staff

The reviews for Relax Holiday Complex & Spa overwhelmingly highlight the exceptional nature of the hotel's staff. Guests consistently commend the team for their friendliness, attentiveness, and willingness to assist. The receptionists, in particular, receive accolades for being helpful and accommodating, making guests feel welcomed and valued. Names like Viki stand out for their exceptional service. Many guests also appreciate the politeness and smiling demeanor of the staff, contributing significantly to a positive atmosphere within the hotel.

Despite a few mentions of language barriers, with some staff primarily speaking Bulgarian, many young employees are noted for their English proficiency, aiding communication. The restaurant staff are praised for their polite service and basic English skills, enhancing the dining experience. Overall, the staff's commitment to guest comfort and their courteous nature make for a memorable stay at the hotel.

Wi-Fi

Relax Holiday Complex & Spa offers a serene escape with notable leisure amenities such as a sauna, playroom, and gym, ensuring plenty of activities for guests. However, when it comes to staying connected, the Wi-Fi service leaves much to be desired. Guests have reported consistent issues with connectivity in the rooms, finding the coverage to be notably weak or completely unavailable. Wi-Fi access seems reliable only in the pool area and reception, making it challenging for those who need to work or stay connected in their private accommodations. While this may not be a significant hindrance for those looking to disconnect and enjoy their vacation, improvements in the hotel's Wi-Fi infrastructure would certainly enhance the overall guest experience.

Spa

The Relax Holiday Complex & Spa offers guests a rejuvenating experience with its well-regarded spa features. Nestled on a hill that offers a picturesque view of the sea, the spa provides a tranquil setting for relaxation. Guests have praised the massages highly, with particular commendation given to masseuse Victoria, whose skills leave patrons feeling revitalized. The spa also offers Turkish baths, which are noted for providing a delightful and relaxing experience.

The availability of hamam massages adds to the diverse range of treatments, catering to various preferences for relaxation. Additionally, both a sauna and a gym are conveniently located within the hotel premises, providing more options for wellness activities. Although access to some facilities like the saunas involves additional costs, the overall quality of the spa services continues to receive glowing reviews from visitors, appreciating the excellent treatments offered by skilled therapists.

Pool

Relax Holiday Complex & Spa offers a pool experience that adds significant value to a stay at the hotel. The pool is consistently highlighted as a major asset, appreciated for its considerable size and cleanliness. Guests frequently note the spaciousness around the pool, providing plenty of room for relaxation. Regular maintenance ensures the pool is spotless, with clean, clear waters that are disinfected daily. The picturesque views surrounding the pool enhance the tranquil ambiance, making it a perfect spot to unwind. While the pool area itself is well-kept and inviting, some reviews suggest that additional sun loungers would be beneficial. Despite this, the pool is accessible all day, making it an enticing feature for both adults and children. Overall, the pool at Relax Holiday Complex & Spa is a delightful sanctuary that leaves a lasting impression.

Parking

Relax Holiday Complex & Spa offers numerous positive features when it comes to parking availability for its guests. The hotel provides free parking with many spacious spots under and around the facility, ensuring convenience for those traveling by car. Guests appreciate the monitored nighttime security, which adds an extra layer of comfort. While some reviews mention the parking as small and somewhat unorganized, visitors generally find it adequate, with plenty of spaces available and easy access just a few minutes' walk from the beach. Overall, parking at the hotel is a convenient amenity that contributes to a relaxed and enjoyable stay.

Family

Relax Holiday Complex & Spa offers a welcoming retreat ideal for families seeking a tranquil getaway. Families appreciate the spacious and comfortable family rooms, often highlighting the family suites with two-room accommodations, perfect for larger groups. Guests noted the hotel's peaceful ambiance, even when bustling with families and children, offering an excellent opportunity to unwind.

The large pool area is a favorite, providing ample sunbeds and the convenience of an on-site restaurant, which makes dining easy for families who prefer to stay close to the water. With a diverse menu and friendly staff, the hotel is praised for exceptional value for money.

Families enjoy the serene environment and a beautiful setting, with the hotel being suitable for both couples and families with children. While the quiet surroundings are a plus, some mentioned the distance to the beach as a minor challenge for those with small children. Nonetheless, the overall experience is warmly described as a family-friendly haven, designed for both relaxation and creating lasting memories.

3 Star

The Relax Holiday Complex & Spa offers a stay that aligns well with its three-star rating, providing excellent value for money. Guests appreciate the superb price-performance ratio, noting that for the cost, the quality of the hotel is entirely satisfactory. The price and quality balance is noted as very good, suggesting that visitors are generally pleased with what they receive in terms of accommodation standards. Although some aspects, like the availability of bathroom amenities, leave room for improvement, the overall consensus is that the hotel successfully meets expectations for its star level. The presentation of rooms upon arrival by the reception staff adds a personalized touch to the guest experience.

Yes, Relax Holiday Complex & Spa has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

Yes, a spa is available at Relax Holiday Complex & Spa.

No, Relax Holiday Complex & Spa doesn't allow dogs.

Yes, parking facilities are available at Relax Holiday Complex & Spa.

Yes, Relax Holiday Complex & Spa has a gym.

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