4-Star HotelThis 4-star hotel is located opposite the famous Porta Nigra Gate, offering air-conditioned rooms and traditional food from the Rhineland-Palatinate region. It features a terrace with a view of Porta Nigra and is within walking distance of the old town.
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Summary of reviews related to the '4 Star' categoryReviews of the Mercure Hotel Trier Porta Nigra suggest that it falls short of the expectations for a four-star hotel. Many guests expressed disappointment, noting issues such as dated facilities, mold and general wear and tear, which detract from the overall experience. There were also comments about the lack of amenities typically expected from a four-star establishment, such as minibars and fresh pastries at breakfast. The quality of the breakfast itself was often cited as not meeting the four-star standard, being described as meager and overpriced.
The unfriendly staff and insufficient service were pointed out, diminishing the overall guest experience. Even smaller details, like the absence of provided slippers and graffiti on the hotel's exterior, contributed to reviews that question the hotel's star rating. While some guests acknowledged an overall good stay, the consensus was that the hotel does not live up to the four-star classification, especially considering the price point.
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