Overall, the Grand Cosmos Resort Ruisui Hualien is a great option for a relaxing vacation with family. With a variety of child-friendly facilities, on-site water park and kids sports among other activities, the resort ensures that there is something for everyone at the property. The staff is friendly and attentive to guests' needs and the spa service and quality are top-notch. The indoor and outdoor hot springs are great and provide a beautiful view and the indoor swimming pool is meticulously maintained and has warm water making it ideal for swimming even during the colder months. The rooms are well-designed, spacious and comfortable and housekeeping does an excellent job of maintaining them. However, the dining options at the hotel may not be outstanding and the breakfast experience seems to be a mixed bag with some guests enjoying it while others found it lacking. The restaurant staff can improve on the quality of the dishes and service and the cleanliness was also an issue in the restaurant and room balconies. However, most guests praised the hotel's high standards of cleanliness and service and the swimming pool facilities are well-maintained and designed to provide maximum fun and safety for all.
The Westin Yilan Resort is a luxurious and tranquil escape located in a peaceful area surrounded by lush gardens. While it may be deemed as a relatively remote location, the hotel offers shuttle service and the driver provides a pleasant experience. The rooms are a standout feature among guests with comfortable beds, plenty of pillows and well-furnished amenities. The breakfast is described as abundant, delicious and featuring local ingredients and the hot springs at the hotel are a must-try for anyone visiting the area looking for a relaxing vacation spot. The staff is friendly and helpful, providing excellent service and attention to detail in various areas of the hotel. The hotel offers a variety of luxurious amenities and packages perfect for newlywed couples, making it an excellent choice for a dream honeymoon trip. Overall, The Westin Yilan Resort is a great option for those seeking tranquility away from the hustle and bustle of the city and a luxurious and romantic escape.
Icloud Luxury Resort & Hotel is a great choice for those looking for a conveniently located hotel in Taichung. The hotel's excellent location and friendly shuttle service make it easy to access popular attractions such as the Fengjia Night Market. Guests appreciate the spacious and comfortable rooms with some praising the large bathrooms and availability of supplies such as dog-friendly options and great singing equipment. The breakfast buffet offers a wide variety of fresh and appetizing options, although some guests note that the variety could be improved. The staff receives mixed reviews with some guests describing them as having poor attitudes and being unhelpful, while others praise their friendliness and willingness to go the extra mile. The hotel offers a variety of family-friendly amenities and activities, including a children's play area, game room, KTV and pool facilities. The spa and EV charging stations are also popular with guests. While some guests note issues with cleanliness and outdated facilities, the majority of reviews describe Icloud Luxury Resort & Hotel as a clean and well-maintained option in Taichung. Overall, guests who enjoyed their stay at the hotel applauded the size, cleanliness and amenities of the hotel's rooms.
U-Her Hotel consistently garners praise from guests for its advantageous and convenient location, particularly favored by travelers with cars due to its proximity to major transportation routes and ample parking facilities. Families appreciate the nearby amenities such as Family Mart, diverse dining options, cultural sites and a quiet environment despite being close to lively areas including a night market and the opera house.
The hotel’s breakfast is commended for its delicious and varied offerings that cater to both Chinese and Western tastes, though some guests noted room for improvement in menu diversity and replenishment.
Rooms receive high marks for their spaciousness, comfort and cleanliness. Guests highlight the luxurious amenities, such as massage bathtubs, Jacuzzis, steam rooms and KTV rooms, which add to the overall relaxing experience. However, minor issues such as occasional smoky smells and outdated decorations were mentioned.
Staff at U-Her Hotel are frequently noted for their friendliness and attentiveness with many guests applauding their professional and efficient service. There are rare instances of less attentive service, but the general sentiment towards staff remains positive.
The hotel’s pools are particularly favored by guests, especially families. The clean, large outdoor pool and heated swimming pool are standout features and additional amenities like hot spring pools and kiddie pools add to the enjoyable experience.
Although the wifi service receives mixed reviews, guests appreciate its availability, noting occasional issues with connectivity and speed.
The gym, while small and limited in equipment, is a valued amenity for fitness-conscious guests. Additionally, U-Her Hotel’s free parking with electric vehicle charging stations, is another highlight, contributing to a hassle-free stay.
Finally, the beds generally meet guests’ expectations for comfort, despite some inconsistencies in firmness and bed configuration.
Overall, U-Her Hotel is highly regarded for its location, spacious and well-equipped rooms, friendly service, excellent pool facilities and convenient parking, making it a favored choice for travelers seeking a comfortable and enjoyable stay.