The Westin Yilan Resort

Yuanshan , , No. 268, Section 3, Yongtong Road (Show on Map)


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Summary of reviewsThe Westin Yilan Resort is a luxurious and tranquil escape located in a peaceful area surrounded by lush gardens. While it may be deemed as a relatively remote location, the hotel offers shuttle service and the driver provides a pleasant experience. The rooms are a standout feature among guests with comfortable beds, plenty of pillows and well-furnished amenities. The breakfast is described as abundant, delicious and featuring local ingredients and the hot springs at the hotel are a must-try for anyone visiting the area looking for a relaxing vacation spot. The staff is friendly and helpful, providing excellent service and attention to detail in various areas of the hotel. The hotel offers a variety of luxurious amenities and packages perfect for newlywed couples, making it an excellent choice for a dream honeymoon trip. Overall, The Westin Yilan Resort is a great option for those seeking tranquility away from the hustle and bustle of the city and a luxurious and romantic escape.
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Hotel with EV Charging Stations

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Private Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

Hotel for Yoga

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Private Pool Rooms

Room Types
Premium Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as lake views. The unit offers 2 beds.

Deluxe Room The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.

Deluxe Suite Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as mountain views. The unit has 1 bed.

Premium Suite Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as mountain views. The unit has 2 beds.

Honeymoon Suite, 1 Bedroom Studio Suite, 1 King, Corner room The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The double room features a minibar, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.

Deluxe Garden Suite, 1 Bedroom Studio Suite, 1 King, Balcony The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The double room features a minibar, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Premium Garden Suite, 1 Bedroom Studio Suite, 2 Double The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.

Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Water view The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. This double room has a minibar, a coffee machine, flat-screen TV with satellite channels, as well as wine/champagne for guests. The unit has 1 bed.

One Bedroom Villa, 1 Bedroom Villa, 1 King, Private pool This double room features a private pool. The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.

Two Bedroom Villa, 2 Bedroom Villa, 1 King, Private pool Guests will have a special experience as this double room provides a private pool. The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 3 beds.

Presidential Villa, 2 Bedroom Larger Villa, Private pool This double room features a private pool. The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. This double room features a minibar, a coffee machine, flat-screen TV with satellite channels, as well as wine/champagne for guests. The unit offers 3 beds.

About The Westin Yilan Resort
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Guest Reviews
8.5
Very Good
Location
The Westin Yilan Resort is situated in a peaceful area with not much to see around. While it may be deemed as a relatively remote location, the hotel offers shuttle service and the driver provides a pleasant experience. The hotel is surrounded by lush gardens and there is a city shuttle available for guests who want to explore. While there may be some noise from construction works, it is still a great place to unwind with comfortable beds and adequate room facilities. There are some issues with limited dining options and inconvenient meal arrangements, but snacks are available for purchase. Overall, this resort is a good option for those seeking tranquility away from the hustle and bustle of the city.

Breakfast
Guests who have stayed at The Westin Yilan Resort have varying opinions about the breakfast, but the majority have positive things to say. The breakfast is described as abundant, delicious and featuring local ingredients. There are also comments on the helpfulness of the staff with one called out specifically for their assistance in the fish ball noodle section. Some guests do note that the selection could be improved, but even then, the breakfast offerings are generally considered tasty. A few reviewers had negative experiences, such as long wait times or limited options, but these seem to be in the minority. Overall, many guests seem to have enjoyed the morning meal at the hotel.

Dinner
The Westin Yilan Resort has two dining options available, but some guests found the options limited and the service poor. However, the Japanese restaurant Mai was said to serve delicious food according to some guests. The dinner and breakfast options had good variety and quality with fresh ingredients. Some guests appreciated the effort made by the chefs to recommend dishes. The hotel's night snacks were also considered a nice touch. On the other hand, some guests felt that the price of the food did not match the content or quality. Overall, while there were some issues in terms of service and pricing, many guests enjoyed their meals at The Westin Yilan Resort.

Rooms
The Westin Yilan Resort's rooms are a standout feature among guests. With comfortable beds, plenty of pillows and well-furnished amenities, guests rave about how spacious and clean the rooms are. The rooms have a great design with a Japanese minimalist look and feel and many rooms have garden or hot spring views. Guests love that the rooms come equipped with everything they need for a luxurious stay, including large bathtubs, balconies and Nespresso machines. The hotel's architecture and ambiance also add to the resort's relaxing atmosphere, perfect for unwinding after a day of sightseeing or hot spring baths. Although some guests mention minor issues like noisy neighbors, overall, it's clear that the Westin Yilan Resort's rooms provide a comfortable and spacious stay that can accommodate a range of travelers.

Beds
The Westin Yilan Resort receives high praise for their comfortable beds with lots of pillows. Most guests enjoyed a great night's sleep with one reviewer even describing the beds as "heavenly." A few guests felt the beds were too soft for their liking, but overall, the majority found the beds to be very comfortable. Some guests noted that the rooms had a good selection of pillows, while others felt there could have been more options. One guest was impressed by the use of Simmons beds and another commented on the quality of the mattress. Although a couple of guests felt the beds were too small, most were happy with their sleeping arrangements. Overall, The Westin Yilan Resort seems like a great choice for those looking for a good night's sleep.

Cleanliness
The Westin Yilan Resort is highly praised for its cleanliness by guests with many reporting that their rooms were well cleaned every day and found the overall environment to be clean and well-maintained. Guests appreciated the comfortable and clean rooms with good amenities, including the perfect balance of soft and firm mattress and relaxing room fragrance. Some guests found small issues with cleanliness, such as a few hairs or a small cockroach, but overall, the resort was deemed clean and comfortable. The hot springs area received particular praise with guests finding it very enjoyable. The hotel facilities were also praised for being complete and up-to-date.

Staff
The staff of The Westin Yilan Resort have received high praise from guests with many stating that they provided excellent service and were friendly and helpful. Eddie, the guest concierge, was particularly mentioned for his good English and helpfulness in providing an overview of the facilities and assisting with restaurant bookings. The shuttle bus driver was also noted for being informative and friendly. The breakfast was also mentioned as being delicious with attentive service by the staff. However, a few guests noted that some employees need training and improvement in their communication with guests. Overall, guests were impressed by the staff's service and their attention to detail in various areas of the hotel.

Spa
The Westin Yilan Resort is a luxurious 5-star hot spring hotel that offers a great atmosphere with nice food and abundant space. The spa facilities were reviewed positively with people describing the hot springs as very relaxing while highlighting the perfect amenities The large communal hot spring pools were a favorite among guests with some even opting to stay in their room and enjoy the hot spring facilities available. The spa offered great relief and the perfect remedy to fatigue after a long day with its Japanese-styled environment leaving a lasting impression. The hotel staff are well-trained and supportive, providing helpful tips on the best places to enjoy the spa facilities. In addition to the private hot tubs available in-room, the communal hot spring bath and wet saunas guarantee a wholesome and enjoyable spa experience. Those who enjoy outdoor hot springs will also love experiencing the beautiful environment and clear skies while soaking in the warm water. The hotel's introduction to the hot springs and the availability of outdoor hot springs were also praised. Overall, the hot springs at The Westin Yilan Resort are a must-try for anyone visiting the area looking for a relaxing vacation spot.

Pool
The Westin Yilan Resort offers an outdoor swimming pool with complete equipment suited for families. Some guests enjoyed the double hot spring in their room, while others found great pleasure in the spacious communal baths. However, the size of the pool was a common complaint and some guests experienced limitations due to its closing time and occupancy control. Others also noted the low temperature of the outdoor pool during rainy weather. Despite minor issues, the overall quality and cleanliness of the pool and communal baths were commendable, making it a great choice for those who love to soak in hot springs indoors or outdoors.

Family
If you're looking for a family-friendly hotel, The Westin Yilan Resort is a great choice. Parents can relax while children participate in daily activities and play in the well-equipped game room or pool. The hotel offers cozy and cute family rooms and they even provide plush toys for children. The staff is friendly and willing to accommodate guests with infants. The indoor and outdoor hot springs are perfect for unwinding after a busy day. However, note that the breakfast area is small and the children's play equipment may not be enough for some. It's commendable that the hotel requires guests to wear masks while getting food. Overall, it's an excellent place for leisure travel with family and many guests plan to return with their children or grandchildren.

5 Star
If you are looking for an exceptional experience in Taiwan, The Westin Yilan Resort is the place to be. As an international hotel, it offers top-notch facilities and services that would guarantee a five-star rating. The rooms are equipped with everything you need and would expect from a five-star resort, including exceptional hot spring facilities. It's not your typical resort; it's beyond that. This resort is considered to have the highest CP value in Taiwan, proving to be worth every penny. Although some guests felt that the price was steep, it was justified by the quality of the service and the overall experience. Book a stay at The Westin Yilan Resort and take advantage of its exceptional facilities and high-quality service.

Accessible
Guests with disabilities will be pleased to know that The Westin Yilan Resort is accessible and accommodating. The hotel staff provides thoughtful amenities such as a bottle sterilizer for baby bottles, although the lack of a drying feature may be inconvenient. The hotel also promotes environmental conservation by using water kettles instead of plastic water bottles. Overall, the hotel staff is attentive and accommodating to guests with disabilities.

Private Pool
The Westin Yilan Resort has received high praise for its private pools with guests raving about the various options available. Some rooms come equipped with double hot springs, while others feature a hot tub on the balcony or even within the room itself. Guests have enjoyed both indoor and outdoor options with large balcony spaces and comfortable amenities. Reviews make it clear that the private pools are a highlight of the resort experience.

Outdoor Pool
The Westin Yilan Resort boasts a spacious outdoor pool area that offers a comfortable and relaxing atmosphere, perfect for those who enjoy soaking in the hot springs while admiring the starry night sky. The balcony spaces are also large and offer stunning views. Although there is only one pool, some guests noted that it may limit activities during rainy weather. Guests can also enjoy the outdoor hot springs available in some rooms, which adds to the overall relaxing experience. The room accommodations are comfortable and offer good food options. However, some guests advised to watch out for mosquitoes and be careful with the high door frame at the entrance of the outdoor pool area. Overall, The Westin Yilan Resort's outdoor pool area offers a great retreat from the hustle and bustle of city life.

Honeymoon
If you're looking for a breathtaking honeymoon destination, you might want to consider The Westin Yilan Resort. This hotel offers a variety of luxurious amenities and packages perfect for newlywed couples. One of the highlights is the double hot tub in some of their room types, a great way to relax and unwind. Guest rooms also feature outdoor hot springs that offer stunning views. Of note is that some of the rooms have honeymoon suites, which add an extra touch of romance to the stay. Additionally, the resort offers cozy and spacious rooms with beautiful atmosphere and excellent services. Overall, The Westin Yilan Resort is an excellent choice for couples looking for a dream honeymoon trip. So book your stay now and experience the luxurious amenities and romantic ambiance perfect for your first journey as a married couple.

Luxury
The Westin Yilan Resort is a luxurious escape that offers high-end amenities for guests. The top-notch suites have balconies with hot tubs, dreamy beds and spacious bathrooms with separate shower and bath. The rooms are clean, comfortable and well-equipped. The food is delicious and diverse, ensuring guests can eat their fill. The ambience of the resort is serene and peaceful. Some rooms even come with their own personal hot springs, making for an incredibly relaxing stay. Many guests praise the hotel as the best five-star resort in Taiwan with a high-end experience that rivals even aristocratic families. Although some guests mention that the hotel has fewer facilities than other resorts, the overall consensus is that it's a truly luxurious choice for a getaway.

Romantic
Escape to a romantic getaway at The Westin Yilan Resort and experience the ultimate relaxation with their private hot spring. Indulge in their spacious room with double hot spring and immerse yourselves in the stunning night sky. For those who love the outdoors, this is the perfect environment to unwind and connect with nature. Enjoy a slow and peaceful bath in the room's hot tub. The atmosphere all around the hotel is warm and romantic, especially with their comfortable open-air hot springs. The resort is perfect for couples and provides an excellent overall ambiance.


Yes, The Westin Yilan Resort has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.

Yes, a spa is available at The Westin Yilan Resort.

No, The Westin Yilan Resort doesn't allow dogs.

Yes, parking facilities are available at The Westin Yilan Resort.

Yes, The Westin Yilan Resort has a gym.
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