Silks Place Yilan
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Summary of reviewsSilks Place Yilan is a top-notch five-star hotel that is perfect for families traveling with children. The hotel's location is unbeatable with a shopping mall and Carrefour downstairs and easy access to the train station on foot. The breakfast is abundant, tasty and complimentary with many fresh vegetables and fruits, Red Mansion Roasted Duck and unlimited drink options. The rooms are clean, spacious and well-equipped with luxurious L'Occitane toiletries and upgraded amenities. The staff is friendly, professional and attentive, providing excellent service and going above and beyond to accommodate guests. The pool is inviting and clean with a relaxing outdoor hot tub and the hotel offers many family-friendly facilities and activities, making it a children's paradise. Although there are some minor issues with parking and cleanliness, the hotel continues to improve its quality and services. Overall, Silks Place Yilan is an exceptional hotel that provides a cozy and comfortable stay with a warm atmosphere and excellent facilities.
Categories
Luxury Resort
This 5-star hotel is a 'Best Luxury Taiwan' award winner, featuring a full-service spa, indoor pool, and three restaurants, including Red Lantern known for its roast duck. The Presidential Suite offers a Jacuzzi for an opulent stay.
Resort for Honeymoon
Silks Place Yilan is a luxurious resort centrally located in Yilan, making it easy to explore the city. It offers an array of activities and facilities perfect for couples, including a spa, movie theatre, and scooter rentals. The hotel also features top-notch dining options.
Resort with Spa
This upscale resort in Yilan features a hot spring facility and spa. It is known for being family-friendly and offers a range of amenities for both adults and children to enjoy.
Family Friendly Resort
This hotel is designed with families in mind, featuring car-themed rooms and Fantasy Castle facilities on floors 8 and 9. It includes children's equipment, tents, and electric cars, with corridors designed as racing tracks to teach children about traffic rules.
Romantic Resort
This resort in Yilan offers a relaxing and family-friendly environment. The spacious rooms and recreational facilities, combined with the beautiful surroundings, make it a pleasant destination for couples.
Resort with Swimming Pool
As a resort, Silks Place Yilan likely offers extensive pool facilities suitable for both relaxation and recreation. The resort setting suggests well-maintained and potentially themed pool areas.
Infinity Pool Indoor Pool Panoramic View Pool Outdoor Pool
Resort with Free Wi-Fi
As a resort, Silks Place Yilan likely offers comprehensive internet services to cater to both leisure and business needs of its guests. The quality of Wi-Fi is expected to be high, ensuring seamless connectivity throughout the property.
Business Resort
This resort is likely equipped with facilities suitable for business travelers, such as meeting rooms and business services. The 'resort' property type indicates comprehensive service offerings.
Resort with Gym
As a resort, Silks Place Yilan likely offers comprehensive fitness facilities. The large property size typically accommodates a well-equipped gym, and the resort setting may include additional fitness-related amenities.
Resort for Yoga
Classified as a yoga resort in Yilan. Silks Place Yilan provides a serene environment, potentially offering yoga classes, spa treatments, and other wellness activities to promote relaxation and rejuvenation.
Resort with EV Charging Stations
As a resort, Silks Place Yilan likely caters to guests who may spend extended periods on-site, making EV charging a valuable amenity. Its location may also encourage guests to explore the surrounding areas by electric vehicle.
5-Star Resort
As a resort, Silks Place Yilan offers a comprehensive experience. It's known for its family-friendly amenities, luxurious accommodations, and excellent service. Guests appreciate the spaciousness and cleanliness, making it a top choice.
Resort with Outdoor Pool
This luxury resort is known to have outdoor pools available for its guests to enjoy.
Resort with Indoor Pool
晶英酒店通常提供高品質的住宿及設施。宜蘭晶英酒店作為度假型飯店，很可能設有室內游泳池，提供旅客休閒放鬆的空間。
Accessible Resort
Resort with Infinity Pool
Resort with Panoramic View Pool
Guest Reviews
Silks Place Yilan is ideally located with a shopping mall and Carrefour downstairs. The hotel's convenient location allows easy access to the train station on foot. Although the area can get crowded, it's perfect for families. The hotel's parking lot can be busy, but the location's excellent for shopping and leisure activities with plenty of amenities around. Many guests have praised the hotel's location and the overall service. Some suggest that the hotel and shopping center should redirect the flow of traffic to facilitate better parking. Despite this small drawback, Silks Place Yilan's location is unbeatable.
Silks Place Yilan offers a variety of breakfast choices with many praising the fresh vegetables and fruits. Special highlights include the Red Mansion Roasted Duck, fresh orange juice made with a dedicated machine and unlimited drink options including coffee. The staff are also complimented on their excellent service. The buffet breakfast is generally described as plentiful and diverse, although some note a lack of variety over multiple days. The quality of the food and drink is highly rated with standout items including delicious sesame oil noodles and NESPRESSO coffee. The breakfast experience is also enhanced by the opportunity to interact with the hotel's mascot for photos. Overall, guests praise the abundant, tasty and complimentary breakfast at Silks Place Yilan.
Silks Place Yilan offers clean and spacious rooms with upgraded amenities such as a coffee machine and luxurious L'Occitane toiletries. Some lucky guests even received a room upgrade, which provided a larger space with beautiful views and additional features like a private villa or outdoor hot tub. The hotel staff are attentive and provide friendly service and the seventh-floor reading and relaxation room is a highlight. Families will appreciate the well-equipped rooms and the tent feature that children will love. While some guests noted that the rooms could be slightly dated, the overall experience was comfortable and satisfying. The soundproofing is also notable, as guests can enjoy a peaceful and tranquil environment. Overall, Silks Place Yilan offers an excellent stay with high-quality facilities and a warm atmosphere.
Silks Place Yilan boasts comfortable and spacious beds, making for a cozy and clean stay. Though some reviewers noted that the beds were a bit too soft and had a tendency to move with the movements of other guests, overall the bed quality was praised as making for a good night's sleep.
Silks Place Yilan is a hotel known for its clean and comfortable rooms. Guests have praised the environment and the spaciousness with some mentioning that it is ideal for family trips. The hotel staff is also widely praised for being friendly and helpful. The rooms are well-equipped and the bathrooms are spacious, although some guests have noted a musty odor in some rooms. Overall, guests have had a comfortable and enjoyable stay with only a few minor issues reported such as dust in certain areas and hair found in the bathtub. The hotel pool area may require some maintenance as some guests have noted that the black plastic mats can get hot and sticky and the women's changing room may have a strong odor. Nevertheless, the hotel provides excellent amenities and toiletries, ensuring a wonderful stay for all guests.
Silks Place Yilan is known for its excellent staff service with many guests commenting on the friendly, professional and attentive nature of the employees. The majority of the staff were described as being warm, patient and helpful with a high level of training and a willingness to go above and beyond. Despite busy periods, the staff maintained a positive attitude with a smile always on their face. Even when guests encountered issues or needed assistance, the staff were described as being quick to respond and accommodating. Guests appreciated the level of care and attention to detail received during their stay with some even receiving room upgrades and special treatment. Although there were a few isolated incidents of negative service, the overall experience at Silks Place Yilan was overwhelmingly positive thanks to the efforts of the dedicated and service-oriented staff.
Silks Place Yilan boasts an inviting pool that received high praises from guests. Families in particular will enjoy the pool with some even upgraded to a personal pool suite for four. Reviews consistently mention the cleanliness of the pool and the relaxing outdoor hot tub. The staff were also commended for their professionalism and enthusiastic service towards guests. While some noted the pool was shallow, it still received high marks overall. The only downside guests mention is that rainy weather can sometimes ruin the fun in the kids' game area. However, there are plenty of other excellent family-friendly features and facilities available, making it a top choice for a fun and enjoyable stay.
Overall, Silks Place Yilan has mixed reviews regarding parking. While some guests find it inconvenient and crowded with heavy traffic flow, others appreciate the convenience of the parking spaces. The hotel offers assistance with car rental and guests can borrow a gogoro for three or more days, which is convenient. There is some confusion with parking fees, as the machines can be misleading, but some guests were able to redeem the fees. It is suggested that the hotel separate the parking areas for guests and shoppers for better flow. However, there are some complaints of the lack of parking spaces and poor car service. For families, the hotel's parking environment is suitable with many attractions close by.
Silks Place Yilan is definitely a family-friendly hotel with many facilities and activities catered to families with children. The 8th floor even has a driving car area for kids to play in. The hotel provides bed rails, baby cots and sterilizers for families with infants. The various facilities are sure to provide a fun and enjoyable experience for children with some even calling it a 'children's paradise'. There are numerous indoor and outdoor activities for kids to enjoy, from the children's book area to the many play areas. The staff are always helpful and patient with kids and the hotel even provides electric cars for children to freely ride around the floor corridors. However, some guests have recommended that the management improve the safety of the hot spring areas. Although it's a great hotel for families, some adult guests may find it slightly noisy. All in all, Silks Place Yilan is an excellent choice for families traveling with children with plenty to keep everyone entertained.
Silks Place Yilan is an exceptional five-star hotel with top-notch facilities and services, making it the perfect choice for families traveling with kids. Guests are overwhelmingly satisfied with the hotel's accommodations and staff, who go above and beyond to provide excellent service. The hotel is a paradise for children and surprises guests with its exceptional quality. The food is also great. Despite minor issues such as pool mats, the hotel continues to improve its quality and services. Guests can expect a good night's sleep and polite, patient and courteous service even during busy times. This hotel is the first choice for families traveling with children in Yilan.
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Breakfast
Rooms
Beds
Cleanliness
Staff
Pool
Parking
Family
5 Star
Yes, Silks Place Yilan has pool(s) that belong to one or more of the following categories: Infinity Pool, Indoor Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Silks Place Yilan.
No, Silks Place Yilan doesn't allow dogs.
No, parking facilities aren't available at Silks Place Yilan.
Yes, Silks Place Yilan has a gym.
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