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Summary of reviewsHotel Route-Inn Hikone offers a generally positive guest experience, highlighted by its strategic location, satisfying breakfast, commendably clean rooms and dedicated staff.
Located centrally on Route 8, the hotel provides easy access and visibility, making it a convenient base for tourists aiming to visit nearby attractions like Hikone Castle and Lake Biwa. The availability of parking facilities and a shuttle bus service adds to the appeal, particularly for guests with cars. However, the hotel's distance from the Hikone Station and town center remains a minor drawback for some.
Breakfast at the hotel has received excellent reviews, offering a variety of Asian and Japanese dishes in a buffet style. Guests appreciated the delicious and substantial spread, which is included in the room rate, making it a great value addition. Though it could be more adaptable for international palates, the breakfast generally leaves a positive impression.
The rooms at Hotel Route-Inn Hikone stand out for their cleanliness, spaciousness and comfort. Guests frequently commend the well-maintained and tastefully arranged rooms, which contribute to a restful stay. While single rooms may appear compact and there have been occasional remarks about cigarette smells and lighting, the overall accommodation experience is highly favored. Additional amenities like a large public bath and scenic views from higher floors add to the room's charm.
Cleanliness is another strong point for the hotel with rooms and common areas consistently praised for being immaculately maintained. Attention to detail in housekeeping and effective COVID-19 measures further enhance the guest experience in terms of hygiene.
The staff at Hotel Route-Inn Hikone receive high marks for their friendliness, politeness and helpfulness, despite occasional language barriers. Guests feel well-cared-for due to the staff's attentive and supportive nature, significantly enriching their overall stay.
The in-house restaurant offers a mixed dining experience with some guests enjoying delicious Japanese dishes and casual pub options, while others found the dinner menu limited and somewhat pricey. Nonetheless, the hotel successfully meets many guests' dining expectations.
Although the hotel’s Wi-Fi service received frequent complaints about its instability and poor connectivity, the plentiful and free parking facilities provided a significant advantage for those traveling by car.
The beds at the hotel received mixed feedback with many finding them comfortable and spacious, though some guests found the mattresses too hard. Memory foam pillows were a pleasant addition for some. Minor concerns about additional in-room seating and bathroom chair stability were noted but did not majorly impact overall satisfaction.
In summary, Hotel Route-Inn Hikone excels in providing a clean, comfortable and convenient lodging option with friendly service, making it a favorable choice for travelers visiting Hikone.
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