InfoSummary of reviewsCountry Inn & Suites by Radisson, Aiken South, is praised for its convenient and serene location, which provides easy access to local attractions, restaurants and shopping centers. Many guests appreciate the hotel's quiet setting and proximity to the University of South Carolina Aiken and local venues, enhancing its appeal for various types of stays.
The breakfast experience receives favorable feedback with guests noting the variety and quality of offerings, including hot options like eggs, sausage and waffles. The breakfast area is well-maintained and service is often described as excellent. Some criticisms exist regarding the freshness of specific items and limited options on occasion, but the overall sentiment is positive.
Rooms are generally described as clean, spacious and comfortable with many guests enjoying the quiet atmosphere and ample space, especially in the suites. However, there are reports of cleanliness issues such as stained bedding and unpleasant odors, suggesting a need for more consistent housekeeping and some updates to the decor.
Cleanliness throughout the hotel is praised by many guests, particularly in the common areas and among the friendly staff. Still, there are recurring reports of cleanliness lapses, including dirty carpets, dusty areas and maintenance issues in the rooms and bathrooms, indicating room for improvement.
The staff at the hotel is frequently commended for their friendliness and helpfulness, significantly enhancing the guest experience. Front desk personnel, in particular, are noted for their exceptional service and welcoming demeanor, contributing to a positive atmosphere.
The free Wi-Fi at the hotel receives generally positive remarks with many guests finding it fast and reliable. Some guests experienced occasional connectivity issues, but these appear to be isolated incidents.
The gym at the hotel is noted to be outdated and sometimes non-operational with several guests indicating it needs significant updates. The pool also receives mixed reviews with some guests enjoying its availability and others finding it dirty or closed during their stay.
Parking is generally convenient and guest-friendly with ample spaces available. Some guests experienced temporary limitations due to construction, but overall, parking was satisfactory.
Finally, the beds receive mixed feedback. Many guests find them comfortable and conducive to a good night's sleep, but there are also reports of discomfort due to mattress firmness and issues with bedding cleanliness. Improvements in this area could enhance the overall guest experience.
In summary, the Country Inn & Suites by Radisson, Aiken South, offers a convenient and comfortable stay with friendly staff, a good breakfast and generally clean and spacious rooms. However, attention to housekeeping consistency and updates to facilities like the gym and pool could further improve guest satisfaction. Show more
InfoSummary of reviewsHoliday Inn Express & Suites Aiken by IHG garners widespread acclaim for its exceptional features and services, making it a preferred choice for travelers visiting Aiken, South Carolina. Its strategic location offers a tranquil retreat just outside the city center, yet remains conveniently close to key attractions, dining options, and major roads, facilitating convenient exploration of the area.
Guests frequently praise the hotel for its hearty breakfast offerings, which consist of a diverse spread of both hot and continental options. The quality and freshness of the meals are consistently noted, enhanced by the attentive and friendly service provided by the breakfast staff. The positive dining experience sets an excellent tone for guests' days.
Accommodations at the hotel are a highlight, with guests routinely complimenting the spacious, clean, and modern rooms. The decor, alongside the immaculate condition of both guest rooms and common areas, contributes to an inviting environment. The comfort of the bedding is often emphasized, with beds and pillows described as exceptionally cozy, ensuring a restful stay. The king suites, with additional amenities like mini kitchens, add an extra layer of convenience.
The hotel distinguishes itself with a remarkable level of cleanliness across its premises, from rooms to public areas, which underscores the property's modern and well-maintained appeal. Guests consistently laud the hotel's spotless conditions, noting the high standards of hygiene maintained throughout their stay.
The staff at the Holiday Inn Express & Suites Aiken also plays a crucial role in its positive reputation. Featuring prominently in reviews, the staff is celebrated for their friendliness, professionalism, and willingness to go above and beyond for guests. This supportive environment, coupled with efficient services and personalized touches like a manager's reception, enhances the overall guest experience.
Overall, Holiday Inn Express & Suites Aiken by IHG is highly recommended by guests for its blend of comfort, cleanliness, outstanding service, and strategic location, making it an excellent choice for both business and leisure travelers seeking a relaxing and convenient stay in Aiken. Show more
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